Went today before work with limited time. They assessed the situation and fixed the problem, had me out by an hour. Good service and good people. read more

Longtime customer, and it's honestly sad to see how downhill this place has gone. The quality used to match the price now the prices keep going up while the quality keeps going down. Attention to detail seems to be an optional feature these days. What used to be a shop I recommended is now just another stereo shop. Plenty of other places deserve my money more. read more

Installation was fast at about one hour. Price was reasonable compared to other places, at $140. The installation was clean, but could have been a slightly better. The rear camera cable was not routed through the rubber grommet at the tailgate and was instead routed using a different approach which was ok, but not the best option. In addition, the front camera cable was not secured( using the included clips with the dashcam) to the black plastic enclosure at the windshield. Overall, I was satisfied but there is slight room for improvement to make the installation and experience a 5 star review. I usually install dashcams in my own vehicles, but I obviously don't do this every day, so it takes me way longer to complete. I didn't have time to do this install, so I searched around for a decent shop with reasonable pricing. Found this place and a few others that were the chosen few. In the end, it came down to the customer service displayed by the persons responding to my request and also the shop hours, as I only had time to bring the vehicle late in the day, after work. read more

Planet Stereo - Blackvue Elite 9. Front camera cable not secured to plastic enclosure at windshield. Small details. Not a dealbreaker. - Car Stereo Installation Near Me - Covina, California

he said 2 to 3 hours. it took over 4 hours installer lost cover near hand brake, broke the side cover of my seat and left pieces of clipped wire and plastic in my car. beware! you've been warned! there are other reputable stereo shops that don't lie. this place is a scam scam scam! they still need to replace the broken part! they haven't heard the last from me take your vehicle somewhere else! at least i saved over $2,500 to $3,000 by not bringing in my jeep wrangler. i'll be spending my money at another honest stereo shop! read more

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Came in for the first time and was helped right away by Al he is very nice and knowledgeable about stereos and audio he got my GMC Sierra in and out very quickly and sounds great! read more

I had my car broken into- sigh. I started searching for an alarm and dash-cam in the area. I reached out via Yelp and got a response from Gilbert pretty quickly. Service was friendly. I walked in to get some info on pricing as I wanted something reasonable. Came around 1:30pm on a Sunday. The installation was completed by closing hours, 6pm. There was one small hiccup with a piece missing from the dash cam but I was able to come in by the next weekend to get the dash cam fully setup and completed. I like how my alarm and dash cam work so far. I would recommend this place to family and friends. read more

Planet Stereo - Inside- waiting area -comfy - Car Stereo Installation Near Me - Covina, California

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These guys are professionals! I bought a stereo online from KHH and they were able to install that stereo for me to get all the funtionalities I needed for my 2018 Toyota CHR. I also upgraded my camera from a 720P to 1080P which has worked flawlessly for me. Service Requested: - Stereo Installation - Camera Upgrade I needed a professional to do all this for me and they have delivered on everything. Will come back again for car experience upgrades. read more

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Trying to fix my alarm that I purchased at this location and the manager says that I need to make an appointment and they say that they've been very busy. Al is your sales manager here? And I just talked to another customer and he was very unsatisfied with the customer service here , Thank you stereo USA for fixing the issue right away something that planet stereo couldn't not do or wouldn't do read more

Really cool shop I was helped right away when I stepped in which was awesome. Came in for some sound deadening since my 12' was causing too much rattle at high volume. They explained everything and the difference between the brands and I ended up getting it done here so satisfied no more buzzing! they are awesome here. read more

Got my system installed about a year ago and the bass knob no longer works. So I asked for a replacement wire and the owner decided to give me a long talk on how I need to come in the morning and bring it in when all I wanted to know was if they sold the wire I needed replaced. I continued to just ask for the wire but he kept telling me how I was impatient and how I need to just bring it in the morning. Still never telling me if they sold the wire there or not. All I wanted was to know if I can buy a wire there. Then he started to question if I even bought the system from his store and told me rude comments like "did you get this from us 5-10 years ago" and "I can buy your car if I wanted, I have $1,000,000". Just because I wanted to buy a wire and fix it myself instead of bringing it in. Literally all I wanted to know was if they sold the wire I needed and the manager decided to raise his voice at me because I didn't want to bring my car into his shop. Very strange and rude dude. The first time I came here the employee were actually really cool. Unfortunately I ran into the owner who seems to be a guy who's just on a power trip. Wish I would've talked to the employees instead Update*** My dad just fixed the wire that they refused to tell us if they sold or could replace for us. Now the knob controls the bass. No thanks to this place or the rude owner. All it took was some splicing. read more

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I've been coming here for more than 10 plus years. And I have always had a great service from Planet Stereo. And they stand by there products. I came in for my radio that I got here a while ago. If you simply just bring in your receipt or proof of purchase. Al took care of me. Thank you guys! read more

Planet Stereo - Car Stereo Installation Near Me - Covina, California

My fiance's Ford Escape had a SYNC system that was slowly falling apart (thanks Ford!). The Bluetooth was very spotty, often just failing to work while in the middle of a drive and requiring the car to be restarted. After much consideration, I decided it was time to replace her stereo with something that had a few more bells and whistles. I wound up putting a project out and collecting bids with the best experience coming from Planet Stereo. Gilbert offered a great price, now let's go through the actual installation. I was quoted $500 out the door for a mechless receiver and all of the aftermarket parts to install. It was quite a steal. After looking up the specific stereo, I figured this was acceptable and made the drive. Gilbert suggested the install would take about 2 hours, so I planned for a good amount of time for this. Now, it did take longer than expected. However, I was warned of that when I arrived, as they were busier than normal the day I opted to drive over. They do have a lounge area where you can sit and watch TV while you wait. I would suggest bringing something to snack on. There are some restaurants somewhat nearby, but refreshments while at the store are lacking. That said, I was comfortable enough watching a Rams game while they worked away. The result was a perfect install. They did apologize for the length of time, but I was okay with that, since I got to watch the entire game. The gentleman working the floor (forgot your name, sorry!) walked me out to check out the job and show me some of the basic functions of the new deck. They did need parts that they didn't factor into cost, and included them at no additional charge to me. And the deck, while an off name, did have some very important features like wireless Apple CarPlay - a huge win at that price point. They even have a finance option, which can amount to 90 days same as cash (with small processing fee) or longer terms if needed. Great install, and great staff. Higher end options also available if you have the budget, which I did not. read more

Gilbert and Planet Stereo were absolutely awesome. Needed a head unit installed on my 2002 MDX touring with the factory Bose gold nav system. My head unit had issue but Gilbert was awesome in finding me an alternative solution for Android Auto Apple car play. The unit is very nice and looks much cleaner than I thought. The install was work was clean and they were able to accommodate me same day even with the issues. Don't hesitate to call Gilbert. I'll definitely be back. read more

Planet Stereo - Great value unit. Responsive and great resolution. - Car Stereo Installation Near Me - Covina, California

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Great pricing on stereo systems and alarms probably one of the lowest in the area. Recommend if you want to save a few bucks, they don't teach you how to pair up or use your system after but that's what YouTube is for. They also offer tint, they hire a mobile guy to do it and I thought I could save time and just get it all done in one shot. Car came back with bubbles on 5 out of the 6 windows. Even after waiting a week the bubbles and dust specs were still visible(see pics). I brought the car back since they offer warranty but upon speaking with mgmt they said they would redo the windshield and try to touch up the windows. Spoke to the tech after he said he could do the windshield but not do the windows and that these things never come out perfect (btw the receipt says no refunds) Now understanding the level of competency, I left and went to my usual shop and they did the job with no bubbles. Asked my shop about the bubbles/dust specs and they said it's just laziness Conclusion: Radio good Alarm good Tint no good Wasted a lot of time and money going back and forth plus the second tint job, I even offered to pay their mobile guy to come out to me since I have a busy schedule and it's not always easy taking time off but was refused. Told them it cost me more to take half a day off plus gas then it is to redo the tint and they just said they have costs too. But I'm not the one who made the mistake -_- Save yourself time and headaches and get the tint done elsewhere read more

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Changed my radio to a jvc Ken wireless Apple car play it work amazing and also did me a back up camera there so amazing for my first time here soo amazing and very welcoming! read more

Service was good ,install quality good so far , pricing good. Lots of options to choose from for any car audio enthusiasts

I made appointment to replace my car stereo with a new one. In two hours they had it done but when I got home I found something wrong. I made a call back and they ordered the part and the following week they replaced it at no charge. I am very satisfied with my choice of getting everything done at Planet Stereo, good people there. read more

I was looking for places that was able to install a dash cam on a Sunday with reasonable price. After opening a project on Yelp and chatting with a few businesses, I decided to pick Planet Stereo based on the provided quota. I appreciated that responses were provided in the evening and in a quick manner. Upon arriving, I needed to wait a bit as there were other customers ahead with only one staff at the front desk. This was on a Sunday around 11 AM. After discussing with the staff about my request, I paid for the service. I was given the option to come back in two hours for the service on my car or wait until then. I decided to go home and come back at the appointed time with the receipt. After returning, I sat at the couch area on the back. It was advised that the service duration would be about 1 hour and 30 minutes. The service finished within the estimated time and the dash-cam was successfully set-up. read more

I do not recommend this place! The owner does not know how to treat a customer right! Went to try to get the car system they installed and was told they were busy, was asked by owner to come by the next day. I asked if he had the bass knob wire I needed that I can fix the problem myself. He flew off the handles and started being very disrespectful! I can take my business somewhere else! read more

I previously had a bad experience with a Viper alarm system installed at another shop, so I came here to have it removed. I was offered the option to install a new Viper alarm at this location, and I'm glad I did. There was some troubleshooting involved--my truck seems to be a special case--but Gilbert was extremely helpful and honored the warranty as promised. The alarm is working great now, and the overall experience was excellent. I've continued returning for additional custom work since then, and each visit has been a good experience. read more

This place is starting to not be good I had to go back 4 times within a 1 month time period due to amps shorting and cutting out , had amps replaced and said I was fine then it would happen again , even had head unit replaced and they did a incomplete job and luckily I stood to make sure if there was any issue and they were about to send me off without all my buttons working so they set a date and appointment to have it fixed and they couldn't even do the job still tried sending me off without working buttons and told me to come back again so they can fix it , so I took it to a different place and they said the wiring was a terrible , they had my wires bent and not wrapped with electrical tape and they had my tune setting completely wrong everything was set so high that all my amps were cutting off ,, talk about trash installers read more

GO SEE GILBERT!!! End of story. Whatever you need done to your ride. Don't hesitate to go see Gilbert at Planet Stereo. Talk about what your vision is and then let the man do his thing!!! I'm working on a surprise birthday present for my wife, Gilbert and his team delivered and then some. They talked me through everything. Helped me pick out the correct parts. Installed everything clean and clear. Answered all of my many questions without seeming to be annoyed with me. Best part of all...I told them I had a very tight window to pull this off...AND THEY KNOCKED IT OUT OF THE PARK!!! So do yourself a favor...just go see Gilbert at Planet Stereo and prepare to have your mind blown when your ride is that much more sensational. read more

Gave the shop a call, since I wasn't sure about where to start. Gilbert helped me out and told me about different set ups and starter bundles, and even told me about each individual brand's warranties. Amazing service. We had a misunderstanding and Gilbert immediately rectified the situation without a second thought and even went an extra mile to ensure I was happy with him and his shop. Give these guys a try, their long time in the business and customer service speaks for itself. read more

Planet Stereo did an excellent job in adapting my Toyota to having its rear mounted speakers as it was meant to be! Waiting time was decent. I had received a fair quote for the labor of the install as I had provided my own speakers to them. I had came in a day before to set up an appointment and they were able to take care of this job first thing in the morning the following day. Good service. I recommend Planet Stereo for your Car AV needs. read more

Planet Stereo - Nice placement! - Car Stereo Installation Near Me - Covina, California

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Are these screws supposed to be supporting air or the speaker? Sales guy is cool but pushy these "deals" they are giving aren't even deals read more

Planet Stereo - Are these screws supposed to be supporting air or the speaker? Sales guy is cool but pushy these "deals" they are giving aren't even deals - Car Stereo Installation Near Me - Covina, California

had an issue with my rear window tint and multiple other shops either refused the job or told me I'd need a completely new windshield, which didn't sound right. These guys took the job with no hesitation, explained everything clearly, and handled the rear window removal and re-tint perfectly. The work came out clean, professional, and exactly how it should be. On top of that, they were by far the best priced compared to every other place I contacted. Great service, honest advice, and solid workmanship. Highly recommend. read more

Really bad work and super over priced not only did they mess up and drilled a screw through the cables of the fuel pump that at first I couldn't figure out what was wrong with my car... I thought my fuel pump gave out so had to pay a mechanic to replace it and pay for the fuel pump but didn't fix the problem so taught it was a fuse or relay and had to also get it towed to a shop smh till finally found that the problem was a sheet metal screw that planet stereo screwed into my back seat to place the amp... and went and told them the issue and asked them to please make things right by at lease just give me half of what I waisted on tow fees fuel pump mechanic fees and I had receipts they refused.... It's just messed up not only did they refused but I told them if I was a different race and threatened to sue they would've jumped at the opportunity to fix things but I'm not like that I'll rather let karma take care of things... read more

Planet stereo is a large store located in the city of Covina. Large parking lot with plenty of parking spaces. The interior store has a large inventory of auto stereo equipment for sale. I was having problems with the static in the rear speakers in my vehicle, a 2009 Mercedes E550. I asked the technician how much it would cost to diagnose the problem. He said a charge would be $40 and it would be applied to any work that I had done. One of his team members drove my vehicle inside the shop and said that's probably a problem with the amplifier. He said they can order a new amplifier for me and proceeded to find one on eBay. I wasn't sure if that was a good idea because there were two different model radios installed in a 2009 Mercedes. I asked him could they stop the static from the rear speakers. They said they could disconnect your speakers for a charge of $120. I noticed when he charged my credit card he ran he rounded up the initial $40 charge to $45 and $120 charge to $125.00. The technician cut the wires to my speakers to disable the sound. I later found out that the rear speakers could have been disabled from the console inside the car. read more

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Came in for my 2014 Toyota Camry and ended up changing the factory stereo with a new unit. I honestly ended up spending more over my budget, however with the financing options offered, it helped. Appreciated the polite customer service. They installed same day within the timeframe they quoted me. I just got the new stereo today, but so far it's working well. Thank you! read more

place is a joke, they wont warranty anything without the paper receipt. who only uses paper receipts? they have no data base which is ridiculous! who can ever find a receipt? thats why they use computers. they over charged me in the first place on an alarm. then after a year or so it went crazy and started going off for no reason. i took it back and asked them to disconnect it because they were (too busy) to do anything else. the clown wanted to charge me $40 because i cant find the receipt. get with the times and use a data base! so stupid! read more

Went to change my amplifier with another one that I have. wiring was all there just wanted them to connect the new one . They charge me $100 and the ground wire came loose within an hour. I didn't mind paying the hundred but I thought it would have been quality work for the price . read more

Planet Stereo always does an amazing job. I purchased a stereo for my car and they remember great job installing it. I need a part for my car for stereo and they found the correct part and installed it for me. Highly recommend coming here. Great service all the read more

Great customer service! Everyone here is honest, helpful, and really knows their stuff. I'll definitely be coming back.

Gilbert and Juan did phenomenal. it looked, sounds, and amazing quality. the service is amazing as well. quick and does what is asked. i would definitely recommend for anyone looking for something like this. read more

Planet Stereo - Car Stereo Installation Near Me - Covina, California

Was overall pleased with the shop's suggestions for equipment to use. Gilbert was awesome from the beginning in making suggestions even when I changed the set up a couple times due to the options and my budget. The audio system screams now in this original Mini. It sounds phenomenal inside and outside the car!! Would recommend him and the shop which has been around for 30+ years! For an audio shop to be around for this long means they are doing something right!! read more

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I wanted to disregard the negative reviews but I have to say Buyer beware! Complete rip-off artist. They have been known to break things and do sloppy work behind the scenes. Things looked nice for a while until I had it serviced elsewhere and seen the slop job they did. read more

Everything was 100% 1st class quality and Attention to every detail!! Highly recommend this Company for all Car and Boat Audio and other Accessories!! 10 stars read more

Bring all my cars here great service and always has deals. Lots of options and upgrades

Im leaving a review because Im in the mood too. Went there to upgrade my stereo back a couple of years ago, and paid @500.00 For a jensen head unit. And wanted to charge me another 90 for an adapter for the steering wheel controls. So you mean to tell me the stereo was @200.00 and the rest was labor? Anyways, my experience was okay but if you go here for an upgrade do your research. Just saying... read more

Gilbert is the man for all your suggestions and needs! Was about to purchase a good setup for my car by his suggestion and love it with a reasonable price! read more