From the time we started planning our solar system the folks at Planet Solar were nothing but great. We now are up and running with 52 panels and 4 batteries and everything they have done was wonderful. I recommend them highly. By the way this is our third solar installation on a home. read more

We just completed a major solar installation on our Palm Springs home -- 47 panels, 2 Tesla Powerwall batteries, and a full electrical panel upgrade. After going through the entire process with PlanetSolar, I completely understand how they've built their business entirely on referrals with zero advertising. From start to finish, their execution was flawless. The sales process was relaxed and pressure-free, backed by a detailed proposal with clear projections on energy costs and savings. They showed up when they said they would, every time. The work itself was exceptionally clean and professional -- including the painting and patching of areas that needed to be modified, which isn't always a given with contractors. On a job this size, a few minor issues cropped up, as is pretty typical. What impressed us was how quickly and painlessly they handled each one -- no runaround, no hassle. The touch we appreciated most: two months after completion, Bryan from PlanetSolar came out in-person to confirm our satisfaction and verify the system was performing as projected. That kind of post-installation follow-through is rare and really sets them apart. Special shoutout to Eduardo and Zeke -- true professionals and outstanding representatives of the PlanetSolar brand. We will absolutely be recommending PlanetSolar to friends and neighbors without hesitation. read more

I'm glad I chose Planet Solar. Bryan Colbert and the team made the process smooth. I didn't have to be involved with the City or IID. All was done for me .... Thank you read more

Bryan Colbert was incredible to work with. As a local Realtor in the area, I had some complex solar related questions that needed answers for one of my clients. He went above and beyond and delivered exactly what we needed. Mark and the team at Planet Solar will absolutely be one of my go to resources for anything solar related. read more

Our experience with Planet Solar couldn't have been more positive. From Bryan, to the installers, everyone was delightful and attentive, and our system is performing as anticipated. read more

After "dealing" with two other local solar companies, I am more than happy that I chose Planet Solar to install solar at my home. They were a true pleasure to work with, and their pricing was more than competitive. They explained what to expect throughout the process, and kept us informed along the way. They fulfilled every commitment and more. They actually finished the installation a week ahead of schedule! Zeke, Dylan and the installation staff were respectful and professional and were in and out in a matter of a few days. I would highly recommend the team, Kirk, Rick and Zeke at Planet Solar. They are simply the best! read more

After reviewing several solar companies Planet Solar has over 17 years of experience in the solar industry. They were the right company for me. The staff is very customer-friendly and responsive to my questions. I will use them on my next project. Will W read more

I recently had my roof replaced and had an existing solar installation that had to be removed, then reinstalled after the job was done. Planet Solar did not do the original installation (it was done before I owned the house), but that was no problem. They showed up on time, worked hand-in-glove with the roofer, and left me with a clean, fully-functioning solar system at the end. They are California licensed too. read more

Thank you Planet Solar Team! We are extrmely satisfied with the level of professionalism and expertise of the Planet Solar Team. The entire process was smooth, from dealing with the sales representative to the installation team and then the final walk. We are in the Imperial Irrigation District (IID) which has considerably lower rates than SCE but Planet Solar told us the rates were going to increase and they were spot on. Our savings are now greater than originally projected in the proposal and will continue to save us even more money as IID rates increase in the future. While Planet Solar recommended we install batteries for energy storage, we declined. Now we wish we had listened to them because IID only allows installation of a system which produces no more than 100% of your previous 12 months kWh. In addition, while the gross kWh rate calculates to $0.20/kWh today, you will only receive $0.068/kWh for any over production so it would have been smart to install the battery (or batteries) to store our excess kWh production and then use it ourselves at night when the solar is not producing. Planet Solar told us and recommended this and we should have listened. Overall, we used to pay $370/month on average and now our monthly IID bill is $14 in winter months to $120 in the summer months. We highly recommend Planet Solar as the prices are extremely competetive, the equipment is from the top rated manufacturers, the warranty is one of the best we found and we were even given 5 years of solar panel cleaning (2 times per year)! read more

The installation 3 //2 years ago went smoothly and on time. The follow up service was outstanding: within 2 months they replaced two of the LG panels that were underperforming. Then this week they replaced the inverter that was malfunctioning three days after I called them. All under warranty. No hassle. Service with a smile. read more

I chose Planet Solar to install my system in La Quinta several years ago and I could not be happier. Zeke the construction manager is the best. read more

After purchasing a 1950s home in Palm Desert with little-to-no roof insulation and original, single-pane windows, I found myself running my air conditioning unit endlessly during the thick of summer. Needless to say, I was nearly traumatized when my summer electric bills arrived. After numerous phone calls and on-site meetings with various solar companies, all of whom didn't make me feel entirely comfortable with such a large financial investment, I was given the contact for Steve Pyle of Planet Solar. Steve made himself available whenever I had any questions (which were numerous), he was highly responsive and prompt at returning emails, and, more importantly, he assisted me through the unnerving process of purchasing my photo voltaic system. Zeke and Eduardo, and the Planet Solar installation crew were fantastic. The team was nothing but courteous, performed a clean installation of stanchions, solar panels, and electrical panels, and then patched everything up. Part of the joy is witnessing how much energy my system harnesses with every passing day. Now I can't wait to run my AC again! read more

Kirk is super knowledgable and a pleasure to work with. Thanks!

My Tesla Power Wall failed to engage during a recent power evening power outage. Planet Solar installed my solar system 7 years ago, and my Power Wall is 5 years old. They responded immediately, and fixed the problem the next day. It was a software glitch, and not related to workmanship. This was the first issue I ever encountered with the system. They were extremely courteous, and helpful - explaining how to use the Tesla app to see if the battery was operating correctly. I can't say enough about their professionalism. Thanks again, Planet Solar. read more

Horrible experience so far. Steve was great until he received my deposit. Now we have paid more than half to order parts. Instal is pending based on backordered parts but there is no update and was promised to be complete by end of year. They don't respond to emails until you continue to email and beg for a response. If this is the customer service they offer before my system is in place I basically feel screwed if we have issues with our system in the future (if it ever gets turned on) read more

This has been an outstanding experience! I am really happy with my solar! I had Kirk come give us a quote and right from the start I knew that they were gonna be the one for us! The team made it so easy and they were so professional! The crew was here when they said and was really respectful , mannerly! I have nothing but good to say about my experience with Plane Solar! They even worked around my work schedule and had my equipment installed and set up neatly and quick! Even fixed my electric panel which other solar places tried to leave! They did anawesome job from start to finish even Barbara in the office made my paperwork easy! SO LOOK NO MORE CALL THEM PLANET SOLAR IN PALM DESERT OFF DINAH SHORE YOU WILL NOT BE DISAPPOINTED!!! I must say almost a year later since I've had my panels put up and Dylan , Jill , and Kirk are still fabulous ! Always on the ball ! Dylan is such a hard worker he picks up on everything and is right there when we need him! He is a true asset to your company! I'm so impressed with Planet Solar ! I still am so glad I went with your company we are so happy with our solar! I would really like to give a big thank you to Planet Solar once again they go above and beyond! After the rains we have had my roof was leaking under the solar panels and Zeek took care of it ! I appreciate him! It's a tough time for us my daughter going through a heart procedure, but Zeek really kept to his word and got it done! I'm really happy I went with planet solar the hole crew is excellent! Hard working and great company! Dylan , I also want to give you props your alway Johnny on the spot and getting things done! Thank you everyone! If you want solar go through PLANET SOLAR PALM DESET CA, OF DINAH SHORE YOU WILL NOT BE DISAPPOINTED!!! read more

I was moved to write this letter at the conclusion of our project - stellar firm, you will not be disappointed. Hello Steve, We wanted to take time to thank you and your wonderful staff for all of your help in adding solar to our home in Palm Desert. I am not sure that I shared with you that I called the top 5 or 6 firms in the area, when I began doing the research on this addition, and as amazing as this may sound, there were a few who did not even return the call (one a very popular firm that spends a ton on advertising), or who called back and failed miserably at any kind of follow up. There is much to learn when making this substantial investment in this system and you were brave enough to meet with us, during covid, and helped us to understand the process overall and as we went along. How fortunate we were that our roofer is who you work with, and that was a seamless process for the work that was needed for that. Your crew were always on time, respectful of our home, knowledgeable, and careful not to let the pampered cat escape. We appreciate that they made things happen to accommodate our schedule when we could be there for work. Today, we had lunch with some friends who asked how it all went. We were pleased and proud to share that it went so very well. Dylan is also quite an asset to your firm. He is personable and bright and willing to go the extra mile. With him on your team we have further confidence that we are in good hands for the duration of our ownership of this home. To say, we are thrilled with absolutely everything and how it went, is quite simply, an understatement. In this world where few have pride in their work and even fewer strive for customer service, Planet Solar stands head and shoulders above the competition. We will proudly share your contact information and just have to say how much we personally enjoyed meeting you and working with you. I plan to post this onto yelp and will be happy to have this shared or be contacted by anyone who would like to speak to a past customer. As a real estate broker, I understand the importance of referrals and client satisfaction and appreciate that everyone at Planet Solar is guided by a drive for excellence in their work, That is just not so in many fields today. Thank you again and we wish you and your family a safe and prosperous new year. Sincerely, Cathy B. read more

Very disappointed in the manner in which this company responds to requests for quotes. I requested a quote comparison with another company I have already used twice for other properties I own, and all I got back was a very snarky lecture. It was a real turnoff. read more

This company is absolutely fantastic. The entire process was entirely fair and informative about how solar energy works. The process was quick and easy. I found the entire staff from the sales people to the technicians cordial, responsive and knowledgeable. I'm glad I went to planet solar first and would highly recommend it to other yelpers out there! I have mentioned it to other friends and they have each had similar experiences. read more

my installation was somewhat complicated and the mounting situation was such that no other company was willing to resolve the problem. Planet Solar came to the rescue. They are the best trust me read more

Thank you to the ownership and crew at Planet Solar for great customer service in getting my system back to normal production. They stand behind what they sell and have gone above and beyond to honor a warranty for panels that failed and were made by a manufacturer that has since gone out of business. read more

Very slow to respond to service requests. Needed a panel replaced and have been waiting for over a month.

It has been two years since Planet Solar installed my solar panels. The experience started positively with my salesperson, Jill. She was very patient. I was new to solar and got six bids so it took a lot of time, many questions, and numerous visits before I decided on Planet Solar. I like that they are not dependent on one manufacturer. They handled the dealings with my condo association seamlessly. Installation was smooth. A year and a half later, I got a warning email from them to watch out that SCE would be trying to change my rate plan-and that would cost me $$! Thanks for the heads up! I recommend Planet Solar without reservation to anyone looking a great solar installer. read more

Let me qualify the 2 stars by noting that the pricing and overall functionality of the system installed by Planet Solar is good. However, at the end of the year i had a $1000 adjustment. I have been trying now for almost a month to get Planet Solar to review this; to determine if there might be a need to add a couple more panels. Still have not received a call or an email. many months ago i referred by neighbor to Planet Solar and they used Planet Solar to install panels on their house. I was told that we would receive a referral fee. it has now been two or three months since their system was installed and turned on; i have been told repeatedly that a check was being processed. I had no idea what the amount was to be... it is not about the money... it is about the total lack of follow up - it would appear that business is so good, that they are not concerned about keeping commitments for referrals or even letting me know if additional panels are worth considering. So if all you care about is getting the best price.... Planet Solar may be a good option. Just don't hold your breath when it comes to follow up. read more

So far so good Since February it is performing as promised. Service is 5 star. We are happy so far. Our Edison bills are a minimum charge of $9 per month so far. For the first 4 months we were actually producing more Than we were using. In the summer we draw down on the excess. We looked at Renovation and Hot Purple Energy and we are glad. Kirk Weiss is extremely knowledgable and responsive. They only promised to cover 2 cleanings so that other 1 star posting is out to lunch. We referred and continue to refer others. We hope to have a 4-5 year payback . The 30% federal solar credit also reduced my net outlay. read more

UPDATE!!!! Here we are 1.5 years later and Steve from this company reached out to me. Steve called me to set up a meeting. We sat down and talked he brought by the comparisons from our billing usage prior to the panels and after, he brought me a reimbursement check for the monies that were promised as an incentive. He even went above and beyond by fixing a leak I had in my roof, it took 3 days, the original team that did my panels was out there taking apart the panels and the roof. They laid down new paper and even bought new tiles to replace to older broken ones. They then did a flood test that would make Noah proud! My second experience with this company was much better than the first. Call and ask for Steve at Planet Solar my interaction with him was professional and comfortable too. He is relaxed and easy to work with. Make sure you ask for Steve when you call!!!! read more

FIND ANOTHER COMPANY. Horrible Customer Service. Too bad there's not a NO STARS option. There sales rep came out and lied to us. The staff at the office was no better, unhelpful, and unknowledgeable. The process of dealing with the city and the utility company was completely foreign to the rep from planet solar. I had to call them continually for updates on the progress and status of what was going on and what the next step was. Not once did they call or email to let me know the order of operations and what to expect or do next. Finally, after it was all said and done, they promised us all sorts of incentives and they never followed through. Update: It has been three weeks since I wrote this review. I have not received a phone call or email from planet solar. At this point I will assume that I'm not even going to receive the 'free' cleaning I was promised at the completion of the installation. At this point I'm just happy that I don't have to deal with IID and double appreciative that I wont' be dealing with planet solar ever again. FIND ANOTHER COMPANY. http://www.renovasolar.com/ read more

Run, don't walk, from this company. My experience with Planet Solar (owner KIRK WEISS), after 15 months since installation, is that (1) he/they grossly misrepresented the electrical production of the panels they sold me so that the cost of the system will be extravagantly more than was promised (my electrical bill for the first year alone was supposed to total $950 and it was $1,900) and add in the next 19 years and this will amount to thousands of dollars difference, making this solar system a bad economic choice; (2) they used a bait and switch and promised SunPower panels but installed Upsolar, of lesser quality and production capacity, and charged me the same price as the more expensive Sun Power panels; (3) the panels I got produce 25% less KwH each year than what I was promised; (4) I was promised there would be a "solar audit" at the end of the first year and that all of their representations and cost projections were guaranteed, but weeks after I saw the first year's performance and complained they are taking no responsibility and now they refuse to contact me; and (5) I was promised several years of free cleanings, which stopped after the first year. In addition, I just learned that my business neighbor who owns a State Farm office, was similarly promised Sunpower panels and paid for them, but got the cheaper less efficient Upsolar panels. I imagine Planet Solar pockets the difference. Lest this all just seems like griping from a possibly uninformed customer, the finance company, which is top notch and apparently not part of the Planet Solar, called me about the loan this week, and the guy happened to ask "how do you like the system", and I listed my complaints. He immediately "escalated" me to a supervisor. Within 3 days they got someone out, from a totally independent inspection firm, who inspected my panels today and confirmed (a) the panels are of lesser quality and minimum production (I was promised 12,000 KwH/year but am generating 9,000 KwH/year) and not what Planet Solar told its lender I was buying (they told the lender I was getting 11,000 KwH/year so Planet Solar misrepresented what I got to not only me but its own finance company); (b) the panels are improperly installed (i.e., not only do they not tilt towards the sun, they tilt away from the sun); and (c) the micro-inverters are from an unknown manufacturer. if you are buying solar, it is essential you buy from a company that is honest and will be around for the 20 year warranty period, with panels themselves that will have a manufacturer who is around during that 20 years. Oh, and I love that the business owner claims in a reply to this review a month ago that his people came to my house six times. They came ONCE, after six months! But I guess in the world of online damage control, to imply I am unreasonable is the best they can do. PLANET SOLAR IS AWFUL! read more

Planet solar. So I'm in the doctors lounge having a couple cups of coffee before I could start my day. The day before I got a $1600 electricity bill.(my monthly level pay plan is $1050 per month and I still owe about $2000 at the end of the year). I was commiserating this with one of the surgeons who also was in the doctors lounge. He procured solar panels the year before and was thrilled. His electricity bill went down to less than $80 a month. I asked him who he used him he said it was quite an interesting story He said he interviewed 8 solar companies and without question the best one that emerged was PLANET SOLAR. He was very pleased with his decision. Knowing the headache of trying to schedule an appointment with just one vendor, I had no interest in interviewing multiple. My only choice was with planet solar, and that's the only one I needed to meet with. Knowledgeable, reliable, with great customer service- it's the best choice I made with any company that did work on my house in the antecedent 15 years. They partner up with Divident Solar which is an outstanding financial company that will provide 100% of the finances at 6.5% amortized over 20 years-in my case it was about $330 a month. Keep in mind that I get 30% of the total cost as a federal tax credit. It's just like I sent a check to Uncle Sam for $20,000. Of note, they insist that the installers use only American-made panels Additionally if you don't pay the loan off too soon, i.e., less than six years-They monitor the system for you on a daily basis and they warrantee that it works up to production for 15 years included at no additional cost. Additionally, I did not want any of the panels to show from the front of the house, which they accommodated; One can only see the panels if they used a drone or were in a helicopter. Two times I did a remodel project since they were initially installed, and planets solar was there to remove the panels, reposition the pitch of the panels as to disappear from the view for which the remodel job did. They did this at a nominal service fee. They were more reliable with respect to timing and scheduling of the project then were the contractor group that did the remodel. The last two electricity bills I received was a $58 credit (I overproduced that month)and ironically a $58 bill the next month. Every month or so, there's an article about SCE raising electricity rates, I don't need to read it. Without question one does not have to go to great lengths to do solar for their home, they should just call Planet Solar. Within planet solar, STEVE PYLE is a dream to work with. If I have any questions or concerns, I will email him perhaps at midnight, and often get a response by 5:30 in the morning. Apparently they have their own group of roofers and installers and are the most courteous and professional that have ever worked for me. With respect to Divident Solar, Great outfit, I referred a colleague Who I mentioned the rate was 6.49% and his rate was a little bit higher(apparently he did not have as good credit as I did).I called dividend solar explain the situation and they lowered his finance rate. Interestingly enough, this colleague went on to refer 4 additional friends of his who had panels installed by Planet Solar. For full disclosure, one must realize that Divident Solar does want 30% of the loan paid back by 15 months(this is the federal tax credit.) after this is paid, they re-amortize the remaining balance over the next 20 years. There was plenty of notice and so I accelerated the monthly payment to accomplish this, I didn't have any large down payment. I can understand the theory on this. If you were to get a $20,000 refund from Uncle Sam it should go to pay back the loan rather than cash to you(all financial outfits are worried about you going to Las Vegas and blowing the extra money on the pass line of craps). So to summarize, two companies to know and 2 people within those companies which can make Southern California Edison essentially disappear are the following: One is a Jared Robinson at dividend solar(always there to answer all questions in a very comprehensible manner). The other who will become the quarterback of the entire project before, during and definitely AFTER for the next decade or so is "SYEVE PYLE" of PLANET SOLAR. Dave A. read more

We had Planet Solar install panels on our roof last Sept. As that anniversary date approaches, we are delighted with the installation. It was fast and perfect, the efficiency of the unit is tremendous. We had very specific installation requirements-- lots of shade from palm tress and we didn't want it on the front of the house. They worked around these issues. We worked with Steve Pyle. He has walked me for a year through every question and concern. We ended the year with a surplus of energy. Our tax refund was great to reduce the price. We are totally happy with everything that Planet Solar did for us. read more

We used Planet Solar's team to install on three homes in Palm Desert. In a word --- EXCELLENT. We considered several vendors, asking each for a comprehensive financial and installation proposal, time schedule, guarantees, service, etc. The Planet Solar team was the winner hands down. Not only did they perform on ever financial element, the equipment was top quality, the time frame was met and we have had zero problems. Finally, and perhaps most important, their team was completely professional and friendly. We could not be more pleased. read more

These guys are the best! They did not install my system but came in when installer went out of business. Numerous visits to correct problems and now working great, with their monitoring. Sorry I didn't meet sooner. (Thanks Dylan. Not only fixed but explained so I understood) read more

Good company with prompt customer service. Installation crew, under "Zeke", was excellent. Follow-up service has been super, Thanks to Dylan Soules. Highly recommend. read more

I have used Planet Solar for four different projects in the last two years and have been extremely satisfied with all of our systems. They have performed exactly as planned. Kirk Weiss is very knowledgeable and great at explaining all the different options available to us. They install high quality products and I have never had a single issue with the systems. read more

Planet Solar installed 27 panels on our roof, even in the summer it generates less than 1kw/hr per day. No help from the Company after more than 2 years. A complete waste of money. read more

Stay away from these people...OMG!!! I was sold at system that, without my knowledge, was installed by some third party vendor. The process took forever and the contacts I had at PS were evasive and barely followed through with meaningful updates. Once my system was on the home it took way too long to get Edison approval. Then, things were not filed correctly and we did not receive proper credit from SCE which then lead to many more hours trying to get that issue resolved. Over two years after the install, there was NEVER one bit of effort to follow up and see how the system was doing and no explanation given about some of the equipment on the outside of my home. The owner couldn't care less about our system as we gave him a hard time after all the delays and lack of effort on their part. At the time, they were teamed up with "Sun Power" as the leasing company. More on that in another review. read more

Planet Solar is the best, Steve spent more time making sure we understood all aspects of the system before we started, he also worked with us through the install, Vision Roofing was also great to work with, great decision to go with Planet Solar. read more

I normally don't post reviews on Yelp, but my experience with Planet Solar's installation of my solar electric system was SO positive compared to the two negative reviews here that I need to comment. From start to finish, I had excellent customer service from Planet Solar. Their reps were knowledgeable about every phase of my project, from design to installation; and they offered me a wide range of choices for panels as well as lease and purchase options. They handled all the paperwork for me flawlessly, including obtaining approval from my HOA and working with my local utility. I was concerned about how the panels would look on my roof, particularly any conduit that would be exposed. And Planet Solar's installers could not have been more accommodating. They ran almost all the conduit and wiring through my attic into the garage, so the installation is "clean" and aesthetically pleasing. In fact, the HOA inspectors who came out to approve the final installation said they wished that every installation could be done as nicely as mine. What a compliment! Planet Solar energized my system in early September, only one day after my utility and the City made their final inspections. And it has been operating flawlessly for over seven months -- in fact, production is even higher than I was promised. Several months ago, Planet Solar scheduled the first of two complimentary panel cleanings, just as they promised, to ensure the system is operating at max output. In sum, I could not have had a better overall experience. I am delighted I chose Planet Solar as my contractor, and I recommend them most highly. read more

This company does not respond on time and does not care after they installed and get their money. If I have known that this will be the treatment I receive after I signed the contract and have the panels installed, I will run the other way and consider a trust worthy company. I really hope they improve their customer service and shows how much they value their customers. Installment of solar panels was good but the office coordination after is bad. read more

i have done business with kirk and jill for numerous solar installs. always helpful, explaining our bills over the years.