I can't say enough about the wonderful service we received from Marco Lorenzana and Moving Mom Placement Services from the very first call where we were greeted by his wife's warm and friendly voice followed by an immediate return call from Marco. It was clear from the outset that they care deeply about their clients and were personally invested in finding the right solution for us. We recently enlisted Marco's services after learning of my mother-in-law's accelerating memory issues. Prior to selecting Marco, we interviewed 3 separate placement agencies and ultimately selected Moving Mom based on Marco's deep knowledge of the industry, his client focus and exemplary follow through, not to mention his incredibly personable style. Marco is an exceptional communicator. He listened carefully as we outlined my mother-in-law's situation, and he quickly reached out to the case worker at the hospital to educate himself on the details of her medical condition. He subsequently arranged tours of the facilities that he felt would be the best fit for her situation. On the tours, he prompted the tour guide with outstanding questions, zeroing in on things we would not have even thought to ask, since this was our first experience with this type of situation. Anytime I had a question, he responded immediately to my phone calls or texts. He is also extremely well connected and has great relationships with the case workers at the hospitals and the step down/rehab facilities, so he was able to get information and facilitate meetings/visits quickly. One weekend I had a question and didn't want to bother him on his phone, so I sent him an email requesting that he get back to me the following week. Much to my pleasant surprise, I received an immediate text message saying he had received my email, and he had already acted upon my request. With Marco's help, we believe we found the perfect facility for my mother-in-law. He has even followed up periodically since she moved in to ensure the experience was meeting our expectations. We could not be more pleased with the final outcome, but equally important we valued his thought leadership and support throughout the entire process. He goes above and beyond the call of duty, and I highly recommend him if you ever find yourself needing expertise and guidance in this area for one of your loved ones. read more

We live in MN and needed to find a place for our loved one in Arizona. Marco was amazing. He was very personable, listened and really understood our needs as though this was his own family seeking placement. He had places booked for us to check out when we arrived in AZ. He even connected with us while he was on vacation throughout the week, making sure he was available to us for any questions. He had almost immediate response time. He re-booked places for us to check on as our loved one's needs changed during the week we were there. The place that we chose for our family member was excellent - safe, clean, caring, professional, and yet it felt like a family setting in a beautiful home in a quiet neighborhood. Marco took care of all of the details and guided us through the process. He took care of everything! The Sanctuary Assisted Living residence that we chose is the best nursing care I have seen, after being a nurse for over 40 years. I highly recommend it. They are so attentive to their residents and really care. They treat them as though they were their own family and customize each person's needs. We felt very comfortable and at peace as we had to leave our loved one and return to our home in MN. It is easy to contact them to get updates and speak with our family member who lives there. All needs are taken care of and included in the pricing. We couldn't be more pleased and comfortable knowing they are being cared for so well. Thank you Marco and thank you to all of you wonderful people at Sanctuary Assisted Living! You made this stressful and difficult family situation come together in the best possible way and you did the work for us! We could not have done this without your help! God bless each of you! You truly have a servant's heart! Kathy K & Barb H read more

thank you thank you thank you! It was hard to deal with my mother's dementia. For the past year I have been at sea trying to make sense out of the red tape with finding an assisted living community or group homes for my mom. (One of the problems is how aggressively these businesses are marketed so that you can't get any idea of what else is out there because each individual place wants you to only consider them.) I had no where to go for basic information about where to even start. I contacted the area on aging and some other agencies but they suggested alzheimers classes etc. Things were getting worse and honestly, thank god my mom ended up in ER because at least that led me to a social worker at the hospital where i learned there was such a thing as a 'placement service'. Wow. And that's when I met Kiki. She was so informative! I couldn't believe my luck finally and supportive and incredibly competent at helping me through every facet of my overwhelming problem. My mom's situation has been one of the hardest things I've ever had to face. Kiki seemed like such a gift- zero pressure and always available to answer my hundreds of questions and needs. She made dozens of calls and connections on my behalf and essentially accomplished within 24hrs what I could not in almost a year. She would totally win at apprentice. I don't know how she does it but thanks to her my mom is safe now. I am beyond grateful for her and moving-mom. read more

Marco was extremely helpful and very efficient in finding an appropriate placement for our family member with limited resources. He suggested three places and we chose one we are very happy with. It is very nice, clean and the staff have been very helpful and supportive. I then asked Marco to suggest an ALTCS Application Service to help us with the application process. He said he would ask around. The very next day he called with the name of one, SAS LLC. This is exactly what we were looking for. A retired attorney called me back with questions to see if our family member qualified. There was no charge for this consultation. His fee is very reasonable. I had already spoken to someone at another service who charged over three times as much and was not an attorney nor had any impressive credentials. I would highly recommend Marco for anyone going through this very difficult process. Thank you Marco. Mary Luparello read more

Mona B Recently, I was faced with the unexpected and difficult decision and task of finding a memory care facility for my husband. I was stressed and overwhelmed and truly did not know which direction to turn until I was referred to Marco with Placement Angel by Banner Del Webb hospital. Marco immediately took the burden from me and with his vast knowledge went right to work. Every day seemed to present a new challenge. Because of the "complexity" of my husband's situation a number of facilities declined him, however, that did not deter Marco. He addressed all of my concerns and questions honestly and when I called or left a message he responded in a very timely manner and kept me informed every step of the way. In the end, a placement was made that met both my husband's needs and mine. Should anyone need his services, I highly recommend Marco. read more

When we needed to find a place for mom to have 24 hour care, Banner Hospice put us in touch with Marco. Marco contacted me right away and was very polite and respectful as he collected the information to ensure he could provide us with the best options. Within a few hours, I had appointments to tour two group homes that were in the geographic area we were hoping for. Marco followed up with me that afternoon to confirm that representatives from the homes had contacted me. Both homes were very nice and the staff at each home seemed very professional and informative. Mom has been at the home for over 3 weeks now and we couldn't be happier with iur choice and the guidance Marco provided. In addition to the group home, Marco provided additional resources and information to assist our family with mom's ongoing care and needs. Thanks! read more

I suddenly needed to find an assisted living facility for my aunt. Marco was recommended by Del Webb Hospital and he was a godsend. I live out of state and had no knowledge of the area. Marco worked over the weekend and set up appointments at three facilities on Monday. I was able to commit to one the same day. His choices were excellent. I needed to travel back home, so I was pressed for time. Marco went above and beyond and even helped transition my aunt from rehab to the assisted living facility. I cannot say enough about the excellent service he provided! I would recommend him to anyone looking to find an assisted living facility for your loved one. read more

I spoke with Marco on the phone to explain my Dad's needs. He listened, asked questions, and suggested that a group home might be better suited than memory care (and also more affordable). Later that week, Marco took me to see 3 group homes he thought might work for us. All of them were nice, within reasonable driving distance of my home, and within our budget. I decided on one of them and signed the contract that day. Marco's expertise made the experience quick and painless, and my Dad is very happy in his new situation. I'd definitely recommend Moving Mom Placement Services to anyone looking for help in finding a senior living residence. read more

The Rehab Center gave cards for placement services for our father who had to be discharged quickly. We decided to call Kiki Shaw and after speaking with her I knew we made the right choice she was understanding, a good listener, patient and kind. Kiki found 3 places for us to tour each was within our budget and father's needs. She is amazing the places were all nice the one we chose was perfect close to home and best of all our Dad loves the place and the staff. Kiki I feel you have lifted a burden from our back and eased all stress. We are so happy we worked with your company. Kiki Shaw is the Best Thanks! the San Miguels read more

Marco was an amazing help and support through the process of finding good placement for my mom that met her needs, both financial & most importantly the type of care that she needed. He was such a good communicator, a good listener & even helped to bridge the gap of communication with the hospital during the time leading up to & during the discharge process. As a licensed fiduciary that interacts in this world often, I reached out to Marco because it was overwhelming dealing with this process for my own mother. I will definitely use Placement Angels in my professional practice based on the great experience that I have had. read more

Amazing experience! We needed an almost immediate placement for a loved one who was leaving the hospital and required a safe place to stay. Marco asked all the right questions so that we could narrow down the options. As we further refined our choices, he was able to schedule an immediate appointment to check out our preferred option. Things went very well, and we were able to move him in the next day. Without Marco we would either be still searching, or we would have just blindly chosen a place and had to live with what could be a bad choice. It was a whirlwind, but we were so relieved at how things turned out. read more

There is no roadmap out there for how you handle the care of your aging parent. It's already an overwhelming situation and trying to find your way around is even more added stress. Thankfully Marco was there to help. He made the process much easier to handle. he was able to offer suggestions. He was able to gather details that we needed. He was able to schedule meetings/tours for us. He provided options for both in-home and facility care. And in all, I'm happy with where we landed. I would recommend him to everyone! Thanks for taking good care of us Marco!! read more

I must say we were hesitant at first using an outside source to place our loved one. Moving Mom's changed our thought process quickly. We must have been in Gods hands because we were rushed, scared and our "girl" Ms. Kiki Shaw got us on the right track fast. She was efficient, kind, consoling and made our process much better. Our loved one is now in a great place making friends and starting to feel a little better these days. Thank you Moving Mom's! We appreciate everything you did for us and will reccomend you whenever the chance arises. The Shearer Family read more

Marco provided extremely fast response to finding the perfect home for my father, within a few miles of my own home. My father has dementia and is not necessarily very adaptable to new situations, but he loves the new home so much and was made to feel immediately welcome and part of the family. We literally moved him to the new home within a few days of when I first contacted Marco. I am thankful to have been referred to him by another friend, who similarly placed her mother in a group home a few months ago and is another very satisfied customer. read more

Marco and Placement Angel were a breath of fresh air in the midst of a difficult time. After months of dealing with insurance companies and other excuse machines, Marco hooked us up with a Palliative Care specialist, Hospice, and had several group home tours set up in less than 24 hours. In 3 days my dad was moved out of his apartment into a group home and set up with everything he needed to get settled in, both medically and in terms of comfort. I give them my highest recommendation. read more

Marco and his wife Erin were great to work with. I needed to find a new home for my dad. They listened to what we needed and why these things were important to us. To my surprise they found some great places for us to tour and choose from. They kept in touch to make sure we were connected to each facility and to ensure we satisfied and able to make a selection. They even followed up after the move to see how things went. That meant a lot. I'm very thankful for their assistance! read more

I had a great experience working with Marco. He was extremely responsive and very quick in finding a solution for the placement of my aunt. He listened closely to my aunt's needs and knew exactly which place would work best for her. It was great having to have an advocate for my aunt who knew the various places and which place would fit her and her needs! I definitely recommend Placement Angel Placement Services. read more

Has a great experience working with Marco. He was close in contact during the whole transition. He listened closely to my mother's needs and knew exactly where to recommend. Although out of his control, there were a few hiccups along the way. However, Marco got right into action and smoothed it all out. It was great having an advocate on our side! I definitely recommend Moving Mom Placement Services! read more

When mom needed a place quickly, The staff of Placement Angel leapt into action. First by calming my fears, then listening to everything about mom and what we thought would make an amazing living situation for her. With-in 2 days, we were looking at potential residences. Having made our decision, Placement Angel was there the entire way. We cannot recommend Placement Angel enough. read more