I have been with Navi nurses for over a year now and it has been truly a blessing to be a part of…read moresuch an impactful team of nurses. I have watched families lose hope trying to find competent and caring medical attention that their loved ones so desperately need. Families find answers and hope with our nurses. Navis nurses provides a customized care plan and a close nit team of nurses who provide undivided attention and care. I couldn't imagine a more rewarding company to be a part of.

I engaged Navi Nurses to support my elderly father, a vulnerable adult living with dementia,…read moreblindness, and epilepsy. Because I manage his care from 5,000 miles away with an 8-hour time difference, I needed an agency that was organized, communicative, and clinically prepared. While the initial intake call was reassuring--I was promised that a single dedicated nurse (Ashley) would handle both an introductory visit and a crucial upcoming neurology appointment to ensure continuity--everything following that call was complete operational chaos. Dangerous Lack of Clinical Preparation: The primary reason for the neurology visit was to manage a safe medication titration schedule and handle lab work for my father's epilepsy. Despite emailing a medical summary in advance, speaking to Allie on the phone for the better part of an hour, and texting Chi two days before the appointment, the neurologist's office emailed me the following day without the faintest idea about the reason for the appointment. According to the neurologist, the person sent by Navi Nurses brought zero medical context and simply told the doctor that she had only met my father 30 minutes prior and knew nothing about him. Broken Continuity & Lack of Planning and Communication: Despite explaining my time difference and the critical need for consistency for a patient with severe vision loss and dementia, Navi Nurses swapped the assigned staff at the last minute. The replacement texted me minutes before the visit at 10:00 PM my time. After I had already prepared my father for one specific person, this sudden swap added unnecessary confusion and distress for him. Extortionate Cost for Zero Value: In total, this single appointment cost me $760--a $250 initial setup fee, $350 for the nurse to accompany my father to an appointment just 10 minutes away, and $160 for the transport vehicle. Paying nearly $800 for what amounted to an unprepared transit chaperone rather than professional care navigation is completely indefensible. Administrative & Billing Disarray: Basic onboarding failed due to date-of-birth errors on their platform. Worse, after paying the $250 fee, my saved credit card was recharged $350 without explicit consent. Despite paying the remaining balance in full on July 23rd, billing emailed me again two weeks later asking for another $350 payment. Navi Nurses charges premium prices while delivering disjointed communication, zero clinical preparation to physicians, and sloppy financial oversight. If you need dependable, prepared, and accountable care navigation for a vulnerable loved one--especially from a distance--do not trust this company. I will not be using them again.

I was there from Mid May 2019 till May 31, 2019. I was treated GREAT. The staff was very helpful…read moreand thoughtful. The food was terrific and I was ALWAYS treated with respect! I enjoyed my stay totally. When I went out in to the courtyard, I was greeted by the other permeant residence with happiness and joy. The were all so kind to me. I loved my time in the courtyard and would spend the majority of my time out there. They're where so many birds, and hummingbird to enjoy.I Have and app on my phone that would show what kind of birds they were and I would point them out to the other residence and they enjoyed that very much. I would have my breakfast, lunch and supper out there most days. It was very pleasant. I would recommend them very much. Thank you. Kerry . . .

Awful, dirty. People share a closet size room, cannot sit or stand. Place smells of smoke all…read morearound. Food is awful. Outside people are camping & heavy smoking. We went to visit someone, it was gross, & cats jumping off roof. Place is dirty & they don't give therapy at all.

I highly recommend CareWise and Genevieve who was so detailed and helpful in the daunting process…read moreof finding a nice place for my mom. I couldn't have done it without her. I'm forever grateful.

I cannot thank you enough for the service you provide. My entire family was panicked and tearing…read moretheir hair out for weeks trying to figure out a supportive, economical, and socially appropriate housing solution, and Kylee figured it out in less than 48 hours. We would have never found this perfect situation without you. You are an absolute angel!

UPDATE: After voicing my concerns with house keeping and lack of qualified CNA with the director of…read morethe facility I was assured everything would be improved and it was! Me or my Aunt would visit my mother everyday and we both were very impressed with the cleanliness of my Mothers room and the response time and quality of care rendered at this facility. My Mother is currently a patient at this facility, I chose it because it appears to be a very well maintained facility, new looking, clean, private rooms, physical therapy room, activities etc...unfortunately they are dangerously understaffed where it counts the most! My mother is recovering from West Nile Virus and was moved here to receive rehab. Every single time I visit we have to hunt down a CNA to get her to the bathroom, she is 75 years old holding it is not an option, when a CNA finally appears they have put her in the chair and take her to use the toilet, this is what should always happen but on other occasions the CNA doesn't even attempt to take her to the toilet, she lays her in the bed to pee in her pull ups then cleans and changes her, this is absolutely humiliating for her, she knows she's capable to use the toilet with help, the CNA that finally shows up is either incapable or too lazy to do it right! Today we arrived to find her feeding tube dangling from the pole disconnected from her peg and the liquid food all over the floor, there were foot prints from someone that had walked thru the mess and dirty towels on her bathroom counter from someone that made a half assed attempt to clean the mess up but didn't finish the job, the dirty towels were almost dry so they had been there for a long time. A physical therapist came and helped me get mom to the toilet, we couldn't find any right sized pull-ups to put on her after she used the toilet we could only find Junior size, the therapist told me to go buy her some and be sure to write her name all over them so no one else takes them! We got house keeping to come clean the floor and remove the soiled towels. The house keeper that showed up dumped a liquid cleanser on the mess that had been there long enough to dry and ran a mop over it and started to leave with the mess still on the floor, I said "this isn't clean you're not done are you?!" She said "it won't come all the way clean!" I literally took the mop from her and cleaned the floor myself while she stood there! I got the floor totally clean, I told the housekeeper it will come clean if you actually make an effort and take ANY PRIDE in what you do! I've voiced my complaint to the charge nurse and director about my mother having to pee in her pants earlier this week, they both assured me that is not the norm and they would make sure the CNA's get her to the toilet. I am extremely disappointed! While there are some staff there that seem to be great there just aren't enough and there's absolutely no excuse for housekeeping to leave her room in the state we found it! Shame shame shame! I hate to have to move my Mom again but this facility and staff is very mismanaged to the point of being dange UPDATE: After voicing my concerns with house keeping and lack of qualified CNA with the director of the facility I was assured everything would be improved and it was! Me or my Aunt would visit my mother everyday and we both were very impressed with the cleanliness of my Mothers room and the response time and quality of care rendered at this facility.

This place is no longer called Allegiant, they just changed their name to Hevens, please do not…read moretake your loved ones to this place! My husband was discharged here because of the medication he was on and the type of care he still needed, the moment I got to this place and I saw his room I knew this place was not going to take care of him, he had been suffering from the worst case of SE that Banner University had ever seen, the 1st 24 hours they didn't give him any of this seizure medication because Banner didn't send him with any. I couldn't believe what I hearing, he had just survived from Status Epilepticus and they had not given him ANY seizure medication because of Banner?? They were sitting there waiting....they were lucky my husband didn't go back into status because of that. Then after a week a gets a UTI, and then he gets C-diff, then after another week he falls and they find him face down on the floor, my husband is 40yrs old and could barely get himself to sit up let alone fall off the bed, no one could tell me how, when, only that he fell. Another week goes by he gets another UTI, I kept telling the nurses and the people there that his urine looked so dark and bloody and all I would hear is that its normal after changing his foley. Then a few days later he falls again, this time on a mat they left on the side of his bed. He then is sent to Banner University where they admitted him back because of another UTI but this time he ended up getting sepsis. My husband did not deserve this treatment, I called the nurse that day on Aug 11th to see when they changed his catheter/foley, the nurse looks it up and tells me that they have no notes as to this ever being done!! Now my husband is fighting another bout of C-Dif because of the antibiotics he had to be on for the sepsis he had gotten from this damn place. Now he cannot be discharged after going through so much already, this is the type of care this place offered my husband. I'm so angry, the state covered my husband but failed to place him a facility that would actually be able to take care of him, they couldn't even take care of the RNS devices that they were instructed to interrogate daily, I had several nurses tell me that seizures were out of their area of expertise!!! WHY WAS MY HUSBAND SENT TO THIS DAMN PLACE! Please do not send your loved ones here, not to mention when he was being cleaned they would leave his ointment that they used when cleaning his bottom next to his trachea cleaning area, the risk if cross contamination was everywhere, these little cups of used ointment just left by the window and all around his room, this is the stuff they spread all over his rash area when they would change him! Disgusting and so terrible! I hate to say such awful things about a place like this because this doesn't reflect the few people that we friended and found peace knowing that they were around taking care of my husband when the majority were not, this place has some golden gems that make the daunting experience less daunting, you few are too good for a place like this, I appreciated those who I knew actually loved their job and wanted my husband to get better (RT) you guys know who you are, I thank you for your kindness through all of this. But please do your research, do not send your loved ones to this place....Now my husband is fighting these infections again because of the lack of care these nurses gave him. I'm so pissed and I hope no one ever has to deal with this when it comes to their loved ones. This is just awful

Fantastic organization who puts patients first. Issac was instrumental in assisting me with my…read moremother's post hospital care....

I reached out to Arizona Select home health from out of state, to get information regarding…read moreservices, hours etc. Isaac was extremely helpful, and able to provide me with coverage options, and guidance regarding contacts. He really went out of his way to insure that I had all of the information that I needed. I can see why they get high ratings in their surveys. I would highly recommend this company if you are looking for Home care options.

Suncrest Healthcare gets 5 stars from myself and my family. I am a Nurse, and I have to say that…read moreSuncrest is an older building and sometimes that gives one the impression that it is not a good place to have you, or your loved one receive care. I Beg to differ. Things are not always what they seem. The place is inviting, the atmosphere is calm, and people seem like they really enjoy what they do. I was skeptical of what I was seeing. My sister required skilled nursing services several times in the last few years and her experiences with other facilities in the Valley were not pleasant. She was sent to facilities in West Phoenix, Scottsdale and South Phoenix that did not provide the attentive care that she received at Suncrest Healthcare Center. I know this because I received many calls from her with concerns about her care in other places. When she was at Suncrest Health Care Center she received Iv antibiotic therapy in addition to Physical therapy. The staff at Suncrest Healthcare Center were attentive and engaging. They are very knowledgeable and professional. They showed that they genuinely care about their Residents. The Residents and the staff really care about each other. They are like one big family. This is unusual in these days and time. Every day may be different but the care that my sister received was consistent. My sister, I, and my family were pleased with the care that she received at Suncrest. I want to give a shout out to all the Staff members at Suncrest Healthcare Center you made a difference for her, and I saw you make a difference for other Residents, you are appreciated! My Sister is back to her baseline. If she or any of my family members need your services hopefully you have availability! Thank you, thank you, thank you! Tenaj Dancer

Today's visit from CNA Cordny and supervisor Leslie went very poorly…read more First, they told me that I could not double-diaper a patient and said it was illegal. It may be against their agency's policy, but it is not illegal for our company. I offered to call my supervisor so I could put the diaper on myself. Leslie made a call to confirm, and she said she spoke with her administrator, Kathy, who stated that I could only do it after they finished their visit. So they will allow it, but not while they are present. It seems they are unwilling to cooperate with what I believe is in the resident's best interest. Both Cordny and Leslie said they would lose their license, which I found questionable. They were also very strict and not generous with the supplies provided, with no allowance for extra needs. This was only one department. I would like to challenge Kathy and Leslie on why I cannot provide what I believe is better care for my resident. I feel they may be putting on a show rather than focusing on the resident's needs. I had also asked to bring the supplies I needed. Cordny said she passed the message to Leslie, but I still did not receive the correct supplies. As a result, I was left to work without proper supplies. After the CNA and Leslie left, they contacted the resident's family and told them I was unprofessional and had a hot temper. I did not feel that I lost my temper; I believe they escalated the situation by reporting it to the family. I addressed it directly and explained my side.

I started practicing at Ashtanga Yoga Phoenix a couple of weeks ago because I wanted to commit…read morefully to Ashtanga, and there aren't any studios near me that offer Mysore classes or consistent Primary/Half Primary led sessions. I'm so glad I chose AYP. Cindy is incredibly knowledgeable and always willing to help. Any time I have a question, she has a clear answer, and her on-the-spot guidance is invaluable. When she assists or adjusts me--especially in poses I've been hesitant about--I feel completely supported and safe. Highly recommend for anyone serious about their Ashtanga practice.

The majority of my yoga experience has been big gym yoga, which is fine -- spacious, predictable,…read morecomfortable. I tried a few studio yoga classes here and there, but I found them crowded, and a bit intimidating. I reached a point where I felt like my practice was stuck, and gym yoga wasn't enough anymore, I tried AYP, simply because it was nearby. I truly lucked out! From the moment you walk in the door, you feel welcome, and part of a family. The classes have plenty of breathing room, yet still intimate. Instruction is given with care, and particular to each student. Everyone feels like a peer, regardless of experience, and the environment is very nuturing. I'm so glad I chose to break out of my routine, and discover such a gem.