Caregiving can be as stressful as caring for our loved ones. I came across them helping a friend…read moredetermining the needs of her loved ones. Valley of the Sun Homecare offers the compassion, empathy and professional care that are needed to make the difference in the daily lives of our loved ones during usually the most difficult transition of their healthy state. Whether it is a relief from the monotonous yet minuet routine things like bathing, going to the bathroom or just having private time, to leaning on a full-time attendant to be there alongside, Valley of the Sun is the next best thing to a godsend. The loving care, personal attention, and genuine kindness of the staff in nurturing for your loved one is immeasurable as it is priceless. While it is always a difficult decision to process the deterioration of our family members, it is far more manageable with less the headaches of dealing with details and logistics of health care. Having also volunteered at several assisted living centers, I can honestly say that this option is one that would not leave your heart heavy.

I had in-house physical therapy after surgery, multiple times the nurse and pt therapist would go…read morethrough my medications looking for God knows what so I stopped their appointments immediately. They have no right to rummage through your personal items in your home.

Acoya Shea has been a wonderful transition spot for my mom over the last couple of months…read more.. We were impressed with it from our initial tour. The staff have always been friendly and helpful and the residents genuinely love living here. There is a variety of daily activities for those that want to participate, quality food onsite (all meals included), and plenty of additional amenities that help make living here super convenient. It's also a great location just east of Scottsdale on Shea. The apartments themselves are a great size and the entire facility is clean and vibrant. I'm not sure if this will be "home" for the long term for my mom, but it has been perfect for the time being.

My friend and her husband recently moved into Acoya Shea. I didn't even realize that this…read moreretirement/assisted living facility was even at this location (across from Butterfield's restaurant, near Shea and Scottsdale) because it's such a new property. Yesterday, I went to visit them and have lunch with them at their facility's restaurant. From the moment I walked in, I marveled at how new and beautiful everything looked. There was even a slight smell of fresh paint to add to the newness. The decor in the lobby was gorgeous and upscale, with high ceilings, inventive light fixtures, and lots of seating. The restaurant offers sit-down service. They have daily specials and a soup of the day. They had a good variety of sandwiches, salads, soups, and desserts for lunch. The brownie was my favorite part of the meal. It was decadent! This facility allows for small pets. There is a dog run area outside. There's also a heated pool and a gorgeous seating area outside with a large television mounted on the wall. My friend showed me the activity schedule. They offer many fitness and enrichment classes, such as art classes in the art studio. There are also bridge, rummikub, and mahjong groups that meet on a regular basis. This facility is not yet at 100% capacity. I would definitely recommend booking a tour if you are in the market for retirement living, assisted living, or memory care.

Scottsdale Memory Care has been a real God send!! They took careful care of my mom for five years,…read moreuntil she passed on Nov. 27th 2017. Everyone on staff takes a personal interest in the residents well-being, and are very professional. The Caregivers are very compassionate, and demonstrate through knowledge of their most difficult jobs. The Office Staff members do a phenomenal job, Jerry, always offers his assistance in spite of the subject not in his job discription! Colleen, past Director of Medical Dept., has been extremely helpful during the tenure of my mom's residence. All of the nursing staff are exceptionally professional, and caring as well. There is not a better facility for Dementia patients than Scottsdale Memory Care. Oh, and the food preparation is awesome! Thank you Tracy! All the very best to each and every one of you awesome folks!! Thank You. Mike and Jan Larsen

I have only good things to say about Scottsdale Memory Care…read more They gave my mother the attention and care she needed and were kind , gentle and patient in doing it. As my mothers health deteriorated the kindness all the staff showed to our family was wonderful. I highly recommend them

Bruce & Deb Williams whom own the Scottsdale Carepatrol have been fantastic to work with. I called…read moreBruce on a Sunday night from the hospital as my father in law needed Hospice placement as he was given weeks to live, Bruce called me back within 5 minutes, and he showed up at the Hospital within an hour to speak with myself and my wife. Bruce listened to my wife's concerns about her dad and her wishes, and Bruce scheduled Hospice homes to visit within 24 hours. My wife, my father in law and I have been very happy with the Hospice home placement and because of the Hospice home my father in law is still alive and doing okay, that was 5 months ago. We know my father in-law is on borrowed time at this point but he is happy in the hospice home and that is what matters most to us. Bruce & Debs continued connection after the placement has been great, they see my father in law at least a few times a month. I cannot say enough about Bruce & Deb but if you need placement of a loved one, call Bruce & Deb with the Scottsdale CarePatrol they offer unparalleled service, communication, compassion, and giving at a time when it is needed for your loved ones care and dignity. Tim & Judy Morrison Scottsdale AZ

I can't say enough good things about Deb and Care Patrol Scottsdale. My brother needed to go to an…read moreassisted living facility after an accident, and we live out-ot-town. Deb gave us a list of possibilities and took a personal interest in finding the right facility for my brother. When we arrived in Phoenix to look at a few places, her son Sean showed us around and he was also very caring and helpful. Even after we decided on a place for my brother, Deb continued to be in contact with us and let us know how he was doing. She has a real compassion for both the person needing the help and their family. She went "above and beyond" what I expected. I highly recommend Care Patrol Scottsdale. Judy D.

Andara Senior Living Community July 12, 2026…read moreAn Independent, Assisted Living, Memory Care Community What drew me here and what keeps me here!!! Covid changed the direction of my life and became the catalyst for my move to Scottsdale, Arizona. My son, who lives in north Phoenix, invited me to come and stay with him and his family for a couple weeks after my bout with Covid. I took him up on the invitation, but little did I know that he had an ulterior motive. He and my other son had seen the effects of Covid on me physically. Consequently, he felt I needed to reassess my life and my future. And that is where my story begins. I came to Andara, not willingly, but with a caveat. I would try Andara for a month and if I was unhappy with my circumstances, I would return to California and continue life there. Well, one month led to another and so on and nearly five years later, I am still here. When I was staying with my son, he brought up the subject of all inclusive Senior communities, that is communities that included food, utilities, housekeeping, internet, television, just about everything that you would incur living on your own plus activities to keep you engaged most of your day and assisted living if need be. We followed that conversation with visits to six communities and frankly I was not taken with any community other than Andara, which we visited twice. What struck me about Andara was its ambiance. It was appointed nicely from the outside, but what made a significant impression on me, was the lobby area adorned with a beautiful chandelier, curved staircases, one on each side of the lobby to the second floor and a huge fireplace that could be seen visually from the lobby into the dining room. It was like a scene from the movie, Titanic. That impression was lasting. There were other features of the community, such as a library, card room, several areas for socialization and so on. The residents and staff were very friendly. The apartment I chose was very nice. After two weeks of considering what was best, I picked Andara. However, not without trepidation and the ability to leave Andara, knowing there was a thirty-day clause allowing for that possibility. Today, almost five years later, Andara is a thriving community and home to Independent residents, Assisted Living residents and Memory Care. Approximately 160 residents call Andara their home. Nestled quietly off Via Linda, just a stone's throw from Frank Lloyd Wright Blvd., it is close to all necessary shopping as well as eateries, banking, doctors, entertainment etc. Yet, its location provides a sense of serenity from the hustle and bustle that is normal everyday living. Residents hail from every part of the United States. They have brought their talents, personalities and heritage to a community where residents are considered number one. Their backgrounds have provided so much to Andara's feeling of openness, acceptance and true fellowship. I can talk about a vibrant activity program that meets the demands of most of our residents. Whether it is a craft activity in the Art studio, playing Poker in the Card room or Mahjong in Bogarts or the Record room, physical fitness classes in the fitness room or gym, Drum fit in the fitness room, water aerobics in the pool, movies in the theater, weekly speakers, religious services, monthly men and women luncheons, board games, puzzles, brunches on special occasions, book club, Happy hour highlighting entertainment for residents, outside events, you name it and we most likely have it. How about the dining room and kitchen! They are open to serve our residents from 7:00 AM to 7:00 PM every day with breakfast, lunch or dinner and in between and the food offerings are plentiful. Topping that, we are so fortunate to have a Chef with unparallel experience in the kitchen who is intent on making our dining experience memorable every day. Resident Services are extremely important for our residents, and we are blessed to have a Director of Resident Services who is working hand in hand with residents and through care givers and Med Techs to provide the best level of service for our Assisted living and Memory Care residents. She is driven, focused and very caring. Now, I want to talk about the management team at Andara. The Executive Director of Andara has surrounded herself with a staff of professionals that enjoy what they do and take their responsibilities seriously with care and empathy for all our residents. Like anything in life, Andara is not without its problems. The community is a microcosm of what we all bring to its doors each day. Sure, there will be days of frustration for some, days of sadness for others, days where we wish we were back in our former surroundings, days that seem unsettling, but like I said previously, our residents are our most important asset and that is what keeps me here among other assets. Andara is my home and it has been a great blessing in so many ways. Mike Rivera, Resident, 11-108.

terrible experience with Steve Martin I came there to visit and get a tour he was extremely rude to…read moreus he asked us how much our income was and we were supposed to have a sit-down dinner and he told me to leave and that he would call the police if I did not leave I do not believe a man like that should work for the company he's extremely unprofessional and I had another couple with me and they were also going to tour the facility and the way I was treated the way we were treated was abominable

It's a beautiful facility, nice people... However, once you pay and should your loved one enter a…read morehospital and rehab and not yet been an actual resident, they will give away their apartment (i.e. rent it to someone else) even though you have been told the apartment is now theirs and they try to move them to their other facility and not offer a refund. When dealing with the elderly it's important to choose a place that you hope they will feel comfortable. Their facility at Mayo is not that as if you end up in Memory Care you will be forced to look at a parking lot. Is this what our family members worked so hard for all of their lives? Find another facility everyone.

This was such a great opportunity to visit with the residents and kind staff…read more Can't wait to visit again and meet all the new residents. Wonderful events geared towards the residents

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

Our family was very concerned by a recent billing change at Lone Mountain Memory Care. At the same…read moretime medication management was reduced -- largely because of increased family involvement and oversight -- the facility changed its care-level algorithm and moved my mother from a Level 2 to a Level 3, resulting in an increase of about $600 per month. We visit two to three times per week and regularly monitor things like bedding, garbage, laundry, and overall care needs. Because of this close involvement, we were surprised to see such a significant increase tied to a reassessment of her care level. From our perspective, the timing and process were frustrating and felt financially driven rather than clearly tied to a meaningful increase in care needs. Families considering memory care should ask detailed questions about how care levels are assessed, how often pricing algorithms change, and how those changes can affect monthly costs.

RED FLAG - Mom had fallen and fractured her pelvis. After a hospital and physical therapy stay, we…read moreknew she needed around-the-clock care. This was also the assessment of the Lone Mountain when they met with our mom and the physical therapy team prior to her move in. After visiting multiple facilities in the Scottsdale and Phoenix area, we chose Lone Mountain Memory Care based their promise of good care. Our mother was there for only eight days before we had to take her back to the hospital. She fell multiple times while in the care of Lone Mountain Memory Care. During the time there, we had to make multiple trips and phone calls to the team to follow up and make check-in calls which were promised. With these additional falls and not getting the early medical help she required, this led to her passing. They did not have the staff to follow proper procedures and contact the appropriate medical professionals in a timely manner. Lone Mountain Memory Care could not fulfill their care commitment and proper follow-through with medical escalation procedures. We met with the Director, and we outlined the situation and requested our deposit back of $5,000 for her eight-day stay. We would complete the month's rent and were given good assurances our deposit would be returned. After many phone calls to the facility, some 30 days later, we were informed we would not receive a return of the deposit. In short, ask a lot of questions and get a firm understanding on their policies and procedures. They will over promise and underdeliver.

I have been a resident of the Vi at Grayhawk for 3 years. A recent mishap resulted in a week's…read morehospital stay, followed by 2 weeks in Vi's skilled nursing. When my husband and I chose to live here, an on site care center was a priority. My experience was, indeed, favorable. The administration, the doctors, nurses, and other care staff, including therapy and meals, were excellent!

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

The Ranch Estates is hands down the best! This was the perfect community for my mother. When I…read morefirst spoke with Misty, the Sales Director, I could just feel her warmth come through the phone. When Covid hit, Misty even started stopping by my mom's house or giving her a call just to check on her every couple of weeks to see if she needed anything. I live 5 hours away and my mom was living alone, I can't tell you how much comfort this act of kindness brought to us both. After a few months, my mom was finally able to move into her own apartment on the 3rd floor overlooking the pool. It was like she was on vacation every day! The staff is amazing, they always made sure mom had everything she wanted. They even made special accommodations for my family and I to have a private little birthday party for her complete with her favorite food and margaritas! I always felt like my mother's best interests and making sure she was safe and happy was their top priority.

I've been extremely happy with the care my Mother is getting at Ranch Estates Scottsdale. The staff…read morebends over backwards to accommodate my Mom's special needs. There are many activities and excursions, an excellent movie theater room, a workout room with exercise equipment, and regular performances by live musicians. She really enjoys the near-weekly "happy hour" with live music and snacks. The restaurant-style dining is also a plus (and the food is GOOD!--the whole family really enjoyed the special Christmas Eve dinner ) Almost every room has a balcony or some sort of outdoor access. My Mom loves to have her morning coffee on her private balcony. The management and staff has also been great about communication with me about any concerns that have about my Mom. The Management has done a great job is creating a real community where the residents and staff truly care about each other.