1. Clearwater Pinnacle Peak

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Scottsdale, AZ

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Clearwater Pinnacle Peak

1.0 (1 review)
Open • Open 24 hours

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2 years ago

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I have been a resident of the Vi at Grayhawk for 3 years. A recent mishap resulted in a week's…read morehospital stay, followed by 2 weeks in Vi's skilled nursing. When my husband and I chose to live here, an on site care center was a priority. My experience was, indeed, favorable. The administration, the doctors, nurses, and other care staff, including therapy and meals, were excellent!

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

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The Manor Village at Desert Ridge

The Manor Village at Desert Ridge

3.9(16 reviews)
2.8 mi

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

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Clearwater Mayo Blvd - Restaurant

Clearwater Mayo Blvd

3.0(2 reviews)
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Memory support, assisted, living and independent living and it's a beautiful community and the…read morestaff and team are wonderful. The residents are very nice.

Clearwater looks pretty but was a horrendous experience for my Mom and me. They pitch a good game…read more We moved my mom in early 2023. She moved in to a beautiful apartment with assisted living services. The food started out reasonable and went downhill by the third month. I don't know what happened. The care givers were marginal at best. But most importantly, they do tell you in the contract that if they deem your loved one needs to be moved to the LOCK DOWN memory care facility with tiny bedroom and bath only, they have the right to make that decision. You assume when you sign that that they only do that when the resident has dementia and exhibits dangerous behaviors like wandering out doors, or not being able to verbalize their needs anymore or is aggressive. None of those descriptions fits my mom. What they don't tell you is that after paying a $15,000 move in fee for a beautiful apartment, they will move your loved one, who does not have dementia, to the lock down memory care unit for falling and going to the hospital. So be very careful in considering this place. No place I talked to, which was close to 15, said it is appropriate to lock someone in a memory care unit when they don't have dementia. I would recommend Manor Village. It was one of the places we considered after leaving Clearwater after only being there three months. They are family owned, have a passionate chef who meets every week with the residents and way lower move in fees. Take a careful look at the ownership of Clearwater. Our invoices were from Berkshire not Clearwater. I learned a lot in this experience. Be very careful. Private equity is getting in to senior care and it's becoming all about profits. Know the ownership.

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5.0(2 reviews)
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Eduard has been such a life saver with my dad. I have recently had to get my dad out of a bad…read moreassisted living situation and rehab facility and Eduard has been so helpful and kind. We are very happy with Serenity and the people that work there.

Our father had suffered neglect in another state due to a broken hip and when we got him out here…read morefrom the East coast he bounced from hospital to rehab and back again. Then we almost lost him due to a medical emergency. That said, Edward and his fantastic team of aids at Serenity stepped up in a big way working with Hospice of the Valley. The staff is small and so is the facility but the rooms are beautiful with private bathrooms and no bedsores on anyone. They cook homemade meals in a large kitchen where they also interact with the residents. Rachel, Avia and Angel are wonderful with the residents, checking on them, engaging with them in a kind way and laughing. If you like a smaller facility with quality care (maximum 10 residents) then this is it. Our father is now off of end of life hospice and onto regular hospice and it speaks to the care and tlc they give. This facility doesn't have the bells and whistles of the bigger ones but it has cleanliness, caring and interaction. The beds are always made, the residents are always clean and it has a sense of family. The views out of the windows are beautiful and there's a lovely terrace with dining and a putting green when the weather is cooler. I've seen a lot of nursing homes, assisted living facilities and community care homes and this is one of the best.

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Clearwater Pinnacle Peak - assistedliving - Updated October 2026

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