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    SAFE Senior Placement

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    4 months ago

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    Amy M.

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    A Hand Of Joy

    A Hand Of Joy

    (4 reviews)

    I was referred to this business through my insurance. I am a 48 year old woman who just fought and…read morebeat breast cancer, have three kids still at home and am completely disabled. I booked 1 2-hour session and 5 4-hour sessions. The first issue I had with this company was that they cancelled the 1st booking at the time of arrival due to a "family emergency". I was told they would call back by the end of the day to reschedule. I called twice and my insurance called as well and we left several messages over the next 2 weeks. We finally got a hold of them and rescheduled for yesterday. The caregiver came out and asked what I needed and I told her my bathroom needed worked on and everything went smoothly. Today she came for the 1st 4 hour session and things were going fine. When she started I told her I just needed her help in what ever way she could as my home had become very messy and unorganized during my cancer treatment and since I've become almost totally bedridden. She said "no problem" and started working. About halfway I to the session, looked like she was upset and I asked if she was ok and again a few more times and she continued to say yes and I apologized for the state of my home and she said "that's what I'm here for". I noticed that she was going outside several times and then she came into my room and thrusted her phone at me saying "it's my boss on the phone". The boss, Myra, then proceeded to smt elk me that her caregiver was having a reaction to the cats (I told her at booking that I have cats) and that its wasn't her job to do deep cleaning. I NEVER ONCE asked the girl to do any deep cleaning. She then tells me "you need more help than we are supposed to give you." And then the caregiver left. I don't understand people. How they can be so rude to people who are already down and kick them. Please stay away from this company. So unprofessional and rude.

    Hand of joy delivered with a excellent and amazing service. My expectations where greatly met. With…read moreCaring and passionate staff. I'm truly thankful for their service.

    SAFE Senior Placement - homehealthcare - Updated May 2026

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