Sorry for the long post! Pizza World Palm Harbor review. First day of Christmas break trying to figure out lunch and remembered that the new pizza place, Pizza World on Alt 19, posted on FB they had a special for a small 1 topping pizza and side salad for $10 and thought it would be perfect for my teen to try it out and they are less than a mile away! I was busy working all day and had not gotten myself ready yet so my daughter went with me to go in and grab it. I told her before she went in that I ordered an extra ranch (one for salad, one for pizza) and she came back and said they told her there was extra ranch in the bag and I looked and there was 1 ranch, half way filled up, so I asked her to go back in (mind you I am in sweats bc this was supposed to be a 10 min run) and let them know there was only 1 in the bag- she went in and then was standing there with the door open and they didn't give her another one so I opened my door and asked what the issue was and she said that they said I only ordered 1 ranch. I said well I didn't but ok and went in the store with every intention to buy another ranch and the guy (Nick) is so rude and condescending to me and said he can print my receipt and show it to me and I was like, well it was strange online the way it had you select it and he just went off that I did not order it and he has no control over what the website does. I say, ok and yall are brand new and I am trying to offer feedback just to explain why I think I ordered an extra ranch and he just keeps on saying he has nothing to do with the website and wanted to go back and forth about it, escalating really quickly. So I said ok never mind forget about it and kind of laughed and say this is absolutely insane over a ranch (I never got the chance to even ask to pay for another bc he was wanting to argue) and just said I will just not come back here, that's fine and when I started to walk out he told me to F*CK OFF while I was walking out the door- so I go back in and I am like "Did you seriously just tell me to F off?" and I was like I am sure you are the owner and that is why you are so comfortable speaking to a customer that way (he was) but that is absolutely insane when I was just trying to give you feedback about the website and show you why I thought I was requesting extra ranch and he double downed on me and told me he told me to F*CK OFF bc I was being a F*cking B*tch and it was my tone he didn't like. He then started acting like he was trying to offer me another ranch, which he never did or give me the chance to pay for one, and so I just told him that is crazy work treating anyone like that and it was really disappointing bc we are right around the corner and really looked forward to a new place so close and I left. I then got in my car and was shaking and so upset/shaken that I wanted to cry and drove off and then decided screw that, I am taking the food back and my daughter agreed she didn't want the pizza either. I went back and the owner was no where to be seen, the manager processed my refund, apologized profusely and allowed me to show him the app where I added the extra ranch and it made perfect sense to him that I did in fact order the extra ranch. He also insisted we keep the food, which my daughter was happy about bc she was starving, but I had no intention of when I went back. Wow, to cuss out a member of your community that is really calmly trying to tell you on the app it does look that way is absolutely insane! I really do appreciate the manager apologizing and for trying to make it right bc he really did make me feel better, but I will keep supporting local pizza places over this new chain restaurant ran by someone so angry and disrespectful. I mean, maybe he was already in a bad mood that I was only Order #2 of the day, but still crazy! read more