I went to Pizza Man for a Saturday lunch w/ my family and was bitterly disappointed. For a restaurant that features 2 sous chefs and a executive chef on the menu, I had somewhat greater expectations. STAY AWAY!
We were a group of 5 and their solution was to stuff us in a small booth put my son in the aisle by the bar. I realize the place was empty and I didn't want to trouble the staff seat us properly, besides who am I to tell them how to treat their guests? These are professionals charging premium rates.
Relax order some Spotted Cows for my guests and get over it I thought to myself. "I 'm sorry we only have one bottle" the waitress said. " Okay how about some Merlot?" She returned with the bad news; " We're out of that too." I'm really starting to like this place. Perhaps the food is better.
We ordered some garlic bread with cheese. The bread was good, really good. It was served hot along with wet plates. At least I know they are clean, I dried them myself. I placed my damp napkin in my lap and enjoyed my bread. My only complaint is the short black hair on the last piece of bread. It happens, no big deal. The pizza it probably really good.
Our pizza arrived, served with burned crust and under cooked toppings Well it's Saturday the actual Pizza Man is probably off today. That's ok we really weren't that hungry.
I went to settle the bill and asked to speak with the manager. When we spoke, I informed her that I will not be tipping, not because of bad service from our server, but rather the poor overall experience. I described our adventure in all of its detail and gave her my bill. She said,"I'll take care of this." I hate to complain, but sometimes it is warranted.
I received my receipt and was delighted to find I paid full price for: cramped seating, 2nd choice drinks, hairy bread and pizza that was both burnt and yet the toppings remained under cooked. $80.00, money well spent!
I tracked down our server, gave her a cash tip, thanked her and left, never to return again.
They charge premium pricing, yet do not offer premium fare or service.
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