Hands down, consistently one of the best service experiences at a restaurant in Nashville is this hidden gem: the Pizza Hut lunch buffet. I've been gate keeping this spot because I don't want people to find me at my favorite lunch hang on a day off (genuinely, I try to come here even on my birthday), but there's something nostalgic and wonderful about a Pizza Hut buffet. Post 2020, this is the only Pizza Hut buffet left in Tennessee but big is it a gem: warm, friendly service that remembers my drink order and greets me immediately upon arrival. A well-stocked pizza buffet with a variety of pizzas, a pasta option, breadsticks with marinara, cinnamon bread, and of course a glorious, fresh salad bar with all of the fixings. It's very clean, but can get quite busy with local regulars like myself. The buffet is Monday through Friday, 11 am to 1:30 pm, often even open on several holidays. They have the same awesome crew normally holding it down when I come in: a kind older gentleman (the manager), the steadfast dude making pizzas and switching out the buffet seamlessly, a couple individuals bussing tables and making sure there are always clean plates, and the magic of the service team, the woman who greets/helps every guest and will refill your beverage before you even realize it's running low. This spot is always super clean, has easy parking, and at $10.99 for buffet (plus $3.99 if you get a drink), is a steal for a hefty lunch, and this will always remain a Nashville hidden gem to me. read more

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I live in Hawaii but my sister is in Nashville and with the current winter storm power outage I was worried about them! I called this Pizza Hut ahead of time to make sure they were open today and even with the local power outages and closures they were able to make the order perfectly and delivered it hot and fresh to a house full of of hungry kids. Thank you all so much! read more

I don't live far from this location but it tasted like it was sitting out the food wasn't hot to me.. The breadsticks sticks were not good at all.... read more

The worst Pizza Hut I've been to. The two pizzas I got plus the breadsticks were hard as rocks and not good at all.

My boyfriend and I ordered Pizza Hut this afternoon. It was sent through Doordash and we didn't receive our order. I called Pizza Hut and spoke to a woman about the issue. She was SOOO helpful and understanding. She remade our entire order and delivered it to us personally! The food was still hot and delivered very quickly. She deserves the best ! I never got her name, but I hope this review gets back to her. Definitely give her a RAISE!!!! -Danielle :) read more

Much hype about the lunch buffet. Drove all the way here and the dining room closed at 1:30pm. Signage onside and in. Please post information/hours on Yelp, Google, or your own social media and website. What a waste of time. read more

I love Pizza Hut and having a lunch buffet is great. Pizza was great!! Would highly recommend read more

Must be under new management because this location is extremely clean and the food is great. Also, the manager and other employees are all very engaged and nice. Pizza buffet was never low in the number of pizzas. The buffet is Monday - Friday 11:00 to 1:30 and Tuesday evenings. read more

The salad bar is legit - the pizza, not so much. I'm sure they're just tragically shorthanded but don't waste your time hitting up the lunch buffet unless you're just looking for salad, which, to be fair, is massively improved. However the pizza part of the buffet is non-existent. They eventually brought a pizza with pickles and jalepenos and other nonsense but nothing anyone would actually eat. Avoid like the plague. read more

Great service, great location, friendly and most important the food is always perfect. The dining is always clean and no to many people dining in even this location has a all u can eat salad pretty happy canoe her read more

Not much to say, walked in, stood by the hostess stand displaying a sign reading "please wait to be seated".. after 5 minutes of employees walking by and looking at me from the register and kitchen I gave up and left. if you can't seat a customer what are the odds you can cook the food and se in a timely manner. read more

Last night, 6/29/24 I ordered a pizza from the Pizza Hut on Lebanon Road in Donelson for pick-up. As I pulled in to pick up my pizza there were two employees standing just to the right of the front door, both smoking. One a heavy-set white woman with her hair in a bun, the other a skinny white lady with purple hair. The first lady flipped her cigarette right past me as I opened the door and held it for her to walk in. As she walked in, she asks if I was picking up and order? I told her I was and gave her my name. She pulled it up on the computer, told me the total and I paid her, she gave me change then walked over and started looking for my order through the boxes of cooked pizzas. She brought mine to the counter, opened it and ask me how it looked. ALL THIS WITHOUT EVER WASHING HER HANDS FROM SMOKING! Then as I am standing there noticing all this the lady with the purple hair walks in, goes right to the food prep line and starts putting topping on a pizza, WITHOUT WASHING HER HANDS OR PUTTING GLOVES ON! GROSS! On the way home I stopped by Jersey Mike's and got an Italian Sub for dinner instead. Once I got to my house I threw the pizza right into the trash, DID THEY WASH THIR HANDS BEFORE MAKING MINE????? WHO KNOWS????? I sent this same review to Pizza Hut, want to bet if I hear back from anyone??? read more

This review is based on their lunch buffet. I have visited this location for lunch on several different occasions and the pizza is good. The problem is that this place is busy during the 11:00am hour, and they often are not able to keep the buffet stocked with pizza. This could create a hardship for someone trying to eat during a 30 minute lunch break. The waitress, Emily, was very nice and did a great job of keeping up with everyone even though she was the only person working the lobby. To summarize, this is a typical Pizza Hut. If you want good pizza but don't mind jockeying for position in the buffet line, I wouldn't hesitate to try out this location. read more

the pizza didnt have enough sauce the boneless wings are nasty ash they cant cook and needs to be shut down

It's been a while since we had Pizza Hut pizza. We are from out of town and called in our order to pick it up. It was ready when we got there and still hot when we got back to our room. The man who took our order gave us great directions. read more

Pizza Hut - a pepperoni pizza in a box - Pizza Near Me - Nashville, Tennessee

Welp. I called and placed a simple Pizza order on a MONDAY evening at 8:52pm. I talked to the person placing the order for a total of 3 minutes and they quoted me 30 minutes. 9:20 comes and goes... 9:30 comes and goes... Called to see where my pizza is at, they put me on hold and come back on the line and say it's out for delivery. I say, okay. He says, "it's not late for another 15 minutes sir." I said, it was like at 9:25pm. He said, "Sir, it's not late." I said it's been past the quoted time and that it's definitely late. He then says, "it's on it way have a nice day. Click" -_- It arrived at 9:50.... read more

We ordered delivery to the hotel. Food was what you expect from other Pizza Huts. Our group was happy to eat decent food at great price after spending a small fortune for below mediocre foods at the hotel restaurants. However, I give only 3 stars. I'm familiar with ordering delivery to busy hotels. But it took 2 hours for the foods to get here. If they had been honest, I could've planned ahead for earlier order. They kept saying 15 more minutes. Some of the people ended up leaving for without eating. We ended up getting lots if leftovers. read more

I was on PTO today and had some errands in Hermitage. On the way home I decided to stop at Pizza Hut and finally enjoy the 'all you can eat' pizza for lunch as I never have time to drive that far for lunch on a workday. It was approximately 1:38pm so I figured it's still 'lunch time'. Right!!! I walked in, the Manager (an older gray haired white man) was sitting at a table eating something; he came over to me as said "The 'all you can eat' lunch special ended at 1:30pm"...... I looked at the Pizza Bar which happened to be FULL of uneaten pizza and pasta..... HMMM So, it was 8 minutes after 1:30pm.... The Pizza Bar was FULL of pizza and pasta..... What is going to happen to the uneaten pizza??? A. Will they throw it away B. Will the manager take it home to feed his family C. Will they serve the leftover pizza to full price paying customers Moreover, the Pizza Hut in my neighborhood ends the 'All you can eat' at 2pm...... Who makes the decisions when a special begins or ends??? In any case, I turned and walked out and went to Pie Five Pizza down the street and received a much better invite by the Manager and Employees. read more

Not feeling like going again I decided to download the Pizza Hut app and have an order delivered to the hotel. The app was instinctive to use, other than the fact that my order arrived before the tracker advised that it was on the way it was fast and easy to set up an account. As I just said, my order arrived 15 minutes before it was suggested that it would. The pizza was piping hot, looked like it does in an advertisement. The young man that made the delivery obviously proceeded directly here and was polite and pleasant. All and all a surprisingly positive experience. read more

Mike our waiter was a tremendous help. He got our order perfect and wasvery attentive. I asked for something that isn't on the menu and he puled strings and got it for me. I have loved stuffed crust pizza ever since it came out. This is the first time I ate in house and I will definately. Do so again! The salad bar was small but had I eaten more of it i read more

Worst experience I have ever had in a restaurant or a Pizza Hut. The servers were rude, the pizza was cold. I went in for the buffet at 1:00pm, first words out of the hostess mouth was they closed in 30 minutes. Then I was seated at a dirty table, no silverware, no napkins and no drink. When I finally did receive my drink it was not refilled for the entire visit. (Other customers were taking their drinks to the cash register to get a refill. Then being treated rudely for doing it.) I was ignored for the remainder of my stay At 1:25 the hostess, Rain, seated two more people then told them she hoped they knew that no more food would be put out on the bar since they closed in five minutes. It was no use to speak with the General Manager, he was behind the counter watching as his employees and hostess were rude and abusive to the customers. As an added bonus, I live less than 3 miles from this Pizza Hut. Both this location and the Murfreesboro Road / Bell Road location refuse to deliver to my house. I would not recommend either location to anyone, for pizza or for service. read more

I've been to the lunch buffet at this restaurant several times. The pizza is cooked to pizza hut standards. I've never seen anything less at this location. If you like Pizza Hut pizza, and I do, they make it well here. The problem is that the lone waitress during the lunch buffet becomes overwhelmed during the rush and can't keep up. She's so busy that her customer service skills go out the window. She needs more help during the rush to keep up and some additional customer service training. read more

It's Pizza Hut so just your basic lots of food cheap pizza. The specials make it possible to feed a lot of kids with a variety of items. Dipping sauces are really not great. Biggest pet peeve: I ordered a lot of food for delivery and specifically said I'm at a hotel and need plates, napkins, utensils for 10. I got enough for 4 people. Really? I just spent $70 and you send 4 plates? That kind of mindlessness drives me crazy!! read more

This has to be the worst Pizza Hut I have ever ordered from. I ordered a pizza after it snowed last week; requested and paid for extra cheese, then the pizza comes and half the pizza is completely missing cheese. When I try to call to complain and get my order corrected, the phones are off with a message advising they are only taking online orders. So I call the next day and was told my next order would be free. Yesterday I call to redeem my free pizza and was charged a delivery fee and taxes! Taxes on what.. the delivery fee? Worst customer service ever! read more

Pizza Hut - This is the pizza with the "extra" cheese I paid for. - Pizza Near Me - Nashville, Tennessee

Health score 90... excellant service... food pretty good.. the tea sucked though

We made our second visit in the last three weeks for lunch buffet. Three weeks ago they were out of silverware. Today's visit the salad bar was shut down due to a lettuce shortage. This restaurant sits next to Kroger. Kroger has plenty of lettuce. Going to be a while before we return. read more

Haven't had Pizza Hut in nearly a decade, maybe I built up hype in my head but it was not as good as I remembered. Maybe a bad chain or just Pizza Hut, but it was barely okay. read more

Great location! Have always had great food and service here. I love the Super Supreme thin pizza. Great values with online ordering.

Eaten here several times while staying at a nearby hotel. Only one delivery was worth the money. Ordered the chicken pasta, lacking in sauce and chicken twice. Delivery driver forgot ordered beverage twice. Would suggest finding another pizza/pasta restaurant. read more

Thank you pizza hut for such great service. The pizza hut in madison could learn lots of lessons from you. Great food great service will be back soon. read more

Great customer service! Chicken Alfredo is awesome with cheese bread! Highly recommend for a cheap meal!

I am an overnight corporate team leader with a team that earned a Pizza Party for meeting their current metrics and numbers during the month. I was so embarrassed to serve this to my workers. The order was 30 minutes late arriving, when I called the restaurant the person who answered made some mention about 4/20 and it being super busy. She told me in the future do not order food past 9:30pm. When the pizza arrived all the boxes were crushed, the wings were so mangled that there was wing sauce leaking out into all the bags and through the holes in the bottom of the bags. The pizza that had the cheese, had 13 hairs on it, like it was put there on purpose. The Meat pizza was not cooked. The pizza dough was completely raw. The fries were refrigerator cold and soggy. The wings only had 4 in each box, when they should have had 6 each. The brownie was burnt past any semblance of a brownie. The ONLY thing that was decent on this order was the cold mountain dew, which is the one thing this location didn't have to prepare or cook. I tried calling the restaurant back, but it was closed. I ended up ordering from another pizza chain which was such a better experience. I can't imagine how this location is in business. read more

I haven't ordered Pizza Hut in a very long time but got a flyer in the mail. I ordered a pan pizza 2 topping, pepperoni & bacon. Along with a order of boneless Hawaiian teriyaki wings. The cheese on the pizza was thin, only covering about 50% of the pie? The toppings were light as well making it just marginal in quality. To top it off the crust itself was kind of bland and forgettable even though I selected the garlic butter seasoning at checkout. The only saving grace was that the boneless teriyaki wings were delicious, quality meat and the sauce finger licking good. The wings themselves would get 5 of 5 stars. Pizza Hut used to make a great pan pizza, if this is the new norm I'll be ordering from the competitors for now on. read more

Ordered a large two topping pizza tonight. So I got sausage and mushrooms. It came a little late but that was no big deal. One thing that caught me off guard was I thought cheese was a given on a pizza. I guess I was wrong. Very disappointed. read more

Good meal, great service. The 5-star rating is because of Angie, who was extremely helpful and friendly while I ordered a lot of food over the phone with no menu. I had quite a few questions about options and prices, and she was more than happy to help in any way possible. I haven't left a yelp review before, but I wanted to recognize her for her awesome service and beyond-professional demeanor. Will be ordering from here again because I know it will be a hassle-free, pleasant experience. Thanks, Angie! read more

Noted that I received good service from all the servers here at lunch time. Pizza was hot and fresh. I will be coming back again

Building is not so new, but pizza is always good. They are very consistent which is more than I can say for some other Pizza Huts.