My pizza was fresh and done in a timely manner. Also the manager was nice and friendly and came to assist as soon as I came through the door !! read more

Worst service ever!!! App says pizza is done but they just turn it off. 30 minutes late. NEVER BUY FROM HERE

Horrible attitudes very uncomfortable environment. Foods stale. Like what on earth is issue with these people. Crazy. Learn to keep life at home away from work stop being disrespectful. I came in for someone else not my issue your having a bad day. I would not even rate it honestly. read more

Bring back the Pizza Hut recipes from the 90's! The pizza hasn't been the same since then.

My order got canceled on 2/22/2025 I order through pizzahut on west second loop in Florence SC 29501 and they gave my order to DoorDash , my order was canceled and they keep blaming each other and no one haven't gave me back my money yet and Pizza Hut suppose reach out to me and I haven't heard from them yet and it's going on two weeks . read more

Not even a 1. Hung up on several times waiting to place order. Online delivery order went through. Pizza arrived cold a hour and a half later. Tried to call local manager and was put on hold for 30 minutes and then hung up on. Don't think we'll go there any time soon. Could have gotten it Fed Ex from Italy quicker. From now on it's Digiirno. read more

Ordered delivery from their website 10/8/24. Though their website states they deliver, they use DoorDash. We didn't receive our food. Both parties Pizza Hut and Door Dash refusing responsibility. $146.00 order no food and no refund. read more

Each time I visit Pizza Hut on 2nd Loop Rd in Florence I have a great experience with their employees. Tonight Ms. Sandra took care of my order. She is always pleasant and has a positive attitude. Great food and customer service! read more

This is probably one of my top 5 worst experiences with Pizza Hut. The chicken barley has any sauce on them and they didn't even properly put it on there they just squirted it on there. The pizza was squished to one side of the box when we opened it and the cheese was all over the box. read more

Pizza Hut - a basket of food on a table - Pizza Near Me - Florence, South Carolina

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We order pizza today, we got the new York pizza, it really wasn't all that, we wasn't impressed at all,we got the mozzarella sticks, it wasn't good, no taste at all, I think we will go somewhere else next time, the thing that was good was the cinnamon rolls and bread sticks, which they didn't even cut them, read more

Excellent! The pizza and the wings are REALLY GOOD! The SAUCE and the CRUST are really well and the wings are EXTRA CRISPY GOOD! Also I like the Pasta with the Breadsticks as well! Especially I love the Crispy Stuffed Garlic Knots, is so good to my STOMACH! read more

Ordered delivery, 2 stuffed crust pizzas and breadsticks. Paid over $40.00, pizza is delivered open the boxes only to find they had apparently been dropped at some point. No apology from the driver or even a mention that they had been dropped. If you want decent pizza and service I'd recommend looking elsewhere read more

Pizza Hut - two pepperoni pizzas in a box - Pizza Near Me - Florence, South Carolina

It was like eating raw dough and cold cheese! Absolutely horrible! Food at this location went way down hill. Not sure if it's management or staff. read more

Online delivery. Pizza and wings were not fresh. Requested a re-make, let's see what happens... read more

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Placed a delivery it took 1 hour and 30 min when the delivery man showed up I told him I was not paying for the pizza my lunch hour was over he threw the pizza in the car and drove off I would understand if it was an awkward time of the day But it was around 1:30 on a Wednesday I tried to call the manager and was put on hold for 35 minutes read more

This is the 3rd time in the past 6 months that we have ordered from this location so I wasn't to surprised that our food wasn't going to be correct considering the other 2 times IT WAS WRONG. You can never speak to someone in the store you talk to people in a call center that can never help. They are quick to tell you they will put a credit on your account for the next time you order. I DON'T NEED A CREDIT I WILL NEVER ORDER FROM HERE AGAIN. And by the you might need to hire delivery drivers that actually need to work instead of hiring people that have absolutely no personality and very rude. read more

My only positive review of this place is thy they had very quick delivery. Unfortunately this meant two large pan pizzas with the dough not completely done cooking. Definitely not going back to them - or at least not from this location. read more

Awesome pie! With new menu and ingredients, they give small personal pizza shops to the back of the line. I love the "toasting" of the crust and freshness of toppings. I have had the pizza's from there in the last few weeks and the consistency has been on-time. A couple of dollars more, but worth it! read more

First Pizza Hut express I've been in! Got out the car ready to sit down and eat and I almost left but lucky for me I didn't!!! Great people with pleasant attitudes and very fast service!!! The best pizza ever!!! I've had the carry out several times so tonight I'm having it delivered ! Isn't life grand! read more

It has been years since I ordered from Pizza Hut ... now I know why. Took 50 minutes for delivery, needless to say it was cold. Will be years again if ever. Driver shows up without a receipt so had to sign the order slip and write in the tip on a made up receipt. I don't blame him, he was friendly and apologetic for the receipt. The management needs to be changed, read the negative reviews. Business expense so no receipt for me either. I had the online confirmation which I'll print to expense. It might just be this location ... I have a few friends who consistently order from Pizza Hut. I'm not local but frequent Florence often for business.., it was late not much open but next time it won't be Pizza Hut. You can do better. read more

If you like cold pizza, incorrect orders and waiting a really long time ( last time hour and 35 mins I live a half mile away) then this is your place! Just got my cheese pizza ...funny I ordered a pepperoni pizza...and they told me they were out of stuffed crust at 5pm on a Sunday? Hmm Well worth the hour and 15 mins I waited! Thanks Pizza Hut! I remember when you used to actually care about your pizza and it tasted good really disappointing to spend $60 on cold incorrect tardy food. Do yourself a favor call anyone but them awful food consistently. Yuk read more

I ordered a pizza from here that had sauce that had gone bad.When I called the manager working in there ,he was rude and called me a liar .Horribly rude manager .My husband got very sick from the pizza. read more

This location is understaffed and they do not know the meaning of customer service. We've been waiting over an hour for our pizza. When we called to check on our order, the staff caught major attitude. Really? We will NOT be ordering from this location again. read more