I waited for about 10 minutes before someone came to the register. I had assumed the couple in front of me had already been seen but apparently they were waiting as well. The pizza lacked any sort of flavor whatsoever which is surprising because Pizza Hut usually has a good taste to it. I would not recommend this particular store to anyone. read more

Big thanks to Shawn for helping me out with my half pepperoni, half cheese mix up today. Grade A customer service.

Order from here often and the pizza is good but every single time I've ordered basil pesto added on top it's never done. So I pay for extra toppings for nothing, I've ordered basil pesto drizzle to be added on top about 4 separate times by now each time it wasn't done. read more

I was in there waiting for my food when I dawned on me, why is this employee making pizzas and pastas with no gloves on. And when I say making I mean pressing the cheese into the pasta and running his bare hands on the pizzas. Personally find that unprofessional and disgusting, I hope the managers see this and fix the issue or next time I see it I won't return read more

Ordered a pizza while working in an office building less than 5 minutes from the store. Person that answered the phone was polite, told me the specials and SPOKE ENGLISH, which is a big plus. She said it would be about 30 minutes..... The delivery arrived right around 30 minutes. Driver called as requested and I came down to get the pizza. He was a soldier from JBLM working to make some extra cash. He was polite and deserved the $5 tip.....so far so good. The pizza was where it all fell apart. It was dry, no sauce on parts of it and overall just a disappointment. If he took a little pride in the finished product and the enjoyment the customer has while eating a well made pizza maybe he/she would do a better job. If it were me I'd want every pizza to be memorable (in a good way)for whoever ordered it. The pics are of the first slice I ate and what was left over after everyone ate. Keep in mind that it's a crew installing a floor and what is seen is what wasn't eaten out of a LARGE 3 topping pizza. That should say it all. Next time I'll bring P B and J from home. read more

Pizza Hut - 3 topping pizza - Pizza Near Me - Dupont, Washington

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Always our Go To if craving but a good slice of American Pizza. Never disappoints. Service is always friendly. Usually very busy so can get slow but patience is a virtue! read more

Excellent in every way. Great quality and quantity of ingredients, great customer service and great speed on the carry out. Superb experience; Domino's reign of terror is over! (Btw they also have pretty good deals in the app, nowhere to be found in Dominos) read more

Pizza Hut - Súper supreme - Pizza Near Me - Dupont, Washington

I know what you are thinking....5 stars for Pizza Hut?! Let me lay it out for you: cheese in the crust, pepperoni pizza. There are few things better. When it's delivered hot (and this place almost always does inside DuPont)...wow. Am I embarrassed that I picked it as my birthday dinner? Nope. It's that good. read more

I guess they are short staffed right now. service is slow and the worker I saw seemed super overwhelmed.

We are staying at a nearby hotel and ordered on line for some carry out to eat in our room here. The on line messed up and sent the order to a different location. But when I got to this Pizza Hut they made the order right away for me and helped me get the other order cancelled at the wrong location. The pizza was delicious and we all loved it. It was a terrific overall experience from this location. read more

Literally the best Pizza Hut around my pizza is always perfect I drive all the way from Yelm bc they're that good

I love Pizza Hut, but the reason for the review and especially the one star is because I made a simple mistake on my end of not adding my unit number so I called the store back so they could add it to the order. They proceeded to transfer me over and over, I called multiple times and every time I got a transfer each one of those transfers hung up the phone call after saying they could not connect me, I asked multiple times to just listen to my request before they transferred me which they would rudely respond and avoid something so simple read more

that best tasting pizza in town... I love it!!! Hot fast delivery and satisfying. If you are in the area and craving for sure great tasting pizza. You can count on PizzaHut here in Dupont Washington. I will always order my favorite pizza here at PizzaHut Dupont whenever I travel in the area. Thanks Michael and the crew for outstanding service. read more

Placed a order and accidentally pressed carryout and call to see if i could change it to delivery and the man who picked up the phone to help change that for me was super professional and very kind love to see that type of customer service props to that guy. read more

Me and my friend dropped our whole cheese pizza outside. We were very sad and walked back in and told the employee what happened. He made us a brand new one for free, thank you very much. read more

Pizza Hut - a person standing in front of a piece of pizza - Pizza Near Me - Dupont, Washington

What's the point of asking all the information of a persons car if your not going to bring it to the car even after texting my arrival I waited 30 minutes in the car then went in to see it's been ready. This places service sucks... read more

Consistently slow delivery. I live 5 minutes from the restaurant and I ordered an hour and a half ago. After calling to check on it, it arrived cold and gross.....The manager was good about refunding it, but an hour later the food was still cold read more

Pizza Hut - slices of pepperoni and sausage pizza - Pizza Near Me - Dupont, Washington

Ok, the first time I came must of been an off day. I've given this place a few more chances since we get our monthly Pizza Hut reading booklet coupons and let's face it this is the most convenient Pizza Hut if you love in the area. Since the first time service has improved tremendously, and since the second visit I've always had great customer service. Today they even brought the pizzas out as soon as I walked in the door. It's fast and easy pizza, so nothing too fancy but they constantly have coupons and kids approve . I'm glad I gave this establishment another chance because they've really redeemed themselves. read more

Ordered a dinner box with two types of pizza, breadsticks and boneless chicken wings. Food was ready within 20 minutes and was delicious. If you don't like the deals that's offered online, they also offer military discount! read more

Order came very fast, food was hot when it got here. Was expecting it to be average because of all the other reviews but it was really good. 10/10 read more

My husband and I literally sitting in front of the window of Pizza Hut as two staff are making pizzas. My husband and I could not believe what we saw! Neither employee had gloves as they prepared the pizzas. One employee in particular made a pizza, got on his cell phone, collected some cash, went back to make another pizza, took his hat off and ran his hands through his hair before making another pizza!!! I immediately went in and spoke to Patrick (management) and he said he would bring it to their attention....we sat for another 15 minutes and no one, including Patrick put gloves on. Praying that we don't contract any diseases including the Covid #19 virus. Discussed read more

They massed up with the orders and arrival time. Fo not notify us for being late even. Late more than 30 min and sat, "Things happen sometimes...". I don't think its sometimes, but all the time as I see the previous reviews. They don't take full responsibility for it. Not recommend to order any items from them. read more

My past 3 orders have not been the best. I typically order a dinner box with 2 pizzas, breadstick and chicken wings. The problem has been with the pizzas. The one order the pizza was dry and too, too thin. So the next order I placed was with a medium pizza (stuffed crust) and had the same issue (which it didnt bother me, I get it food places have days that food dont turn out good, but this is a 2and order on another week). My last order was on Mother's day actually and I ordered a dinner box, the pizzas were thick crust and basically 75 crust and drier than ever, it looked like a leftover pizza. read more

Friendly, courteous business. We order from this restaurant once a month, perfect each time and they're open at 10 am instead of 11. Thanks guys, y'all are doing great! read more

Terrible experience. Wait was twice as long as explained when we ordered, and staff was less than concerned about quality or cleanliness of the facility. Suggest that you go to one of the other pizza establishments in the area. read more

Big no! Sadly, they do not care if you are a happy customer. It will never be corrected. Quick service, but not accurate whatsoever. I did not receive the pie I ordered. Even after the generous tip, although, how would he have known? The kitchen screwed me, not the delivery crew. You could not have messed up my order unless you were trying. 40 dollars of crap. read more

HOOAH GO EAT HERE I would recommend pizza for breakfast lunch and dinner... I would recommend at least 1 more team member seemed kind of slow because it was busy... friendly staff especially over the monstrosity of a pizza hut in Yelm who are slow and very unprofessional and cursed at my buddy, his son, and I. read more

I like this place. Food is always good and I never have to wait long. Only gripe is that I like my Hawaiian pizza with a swirl of BBQ sauce on top. Just my thing. I order the same thing every time and I am sure I might be the only guy in town to do it. Anyhow, the same guy always gives me a hard time. The heavy set guy, think he either might be the manager or the owners son or something. Nice guy but he always has something to say about it. Last time he wanted me to pay extra for the swirl. Fine. As long as it is there I don't mind giving up the 60 cents. Today, I picked up my pizza and he said "By the way, we don't normally do that." I tried to be as polite as possible but I was very annoyed. It's something that literally takes three seconds. I explained to him that I get the same thing every time and that he is the only person who gives me a hard time. Other people don't even charge me for the little BBQ sauce. He said that he just wanted to explain that other cooks may not do it. I enjoy the product. But customer service is highly important, in my opinion. I've worked in food service for the past eighteen years and doing a little for a customer goes a long way. It keeps them coming back and it helps put positive word out about your business, however small it may be. I could easily go to any of the other two pizza places that are literally across the street. But I prefer pizza hut. So I stay loyal. I just want my darn BBQ swirl, ok? ‍ read more

The manager here is very rude. I came in last night to get a large pizza for my boyfriend and son and the manager Shaun acted like it was inconvenient for him to ring up my order. He never even smiled. I get that you don't wanna work in your minum wage job, but I bought food from your business and there was no reason to act like you were better than me. I am not going back to this store. read more

Not sure why this location has so little stars. Our pizza always arrives quickly after we order it online. The food is always great quality and the delivery drivers are always friendly and helpful. I have ordered from here several times a month for over a year and have never had an issue. The food is always exactly what we order and arrives exactly as we expect it to. read more

My friend and I ate here last night.. we are both sick as dogs today, coincidence? I think not!

I like that this pizza hut is convenient for Dupont, BUT it is extremely hot or miss. Especially the pasta. This time the noodles on top were crunchy and underneath had no flavor.... Re-Microwaved. The P'zoned are good though. I wish the pasta quality was consistent though. read more

Pizza Hut is complete trash and everyone should go to Papa Johns or Farralli's. Not only do they not offer curbside pickup as advertised, since I sat outside for 8 minutes after my food was ready before walking in, but they also don't give you a dipping sauce for your wings. The manager Jacob stated Pizza Hut no longer offered a sauce with a wing order as the extra sauces I paid for were actually the only sauces I was going to get because I only get what I paid for. This type of shit is unacceptable as no one else on gods green earth sells Buffalo wings without giving you at least a ranch sauce. I even called corporate and they had to notify the district manager to explain to me why every other Pizza Hut location gives me a sauce but this one. I'm still waiting on that call but for the record, Pizza Hut is a waste of money, time and stomach space. I wouldn't recommend it to my worst nightmare. read more

This is the fastest and most convenient pizza place in the area. Food is always fast and fresh. Deliveries are on time almost every time. Love the new cheese and sauce. I go here all the time. Keep it up guys! read more

Worst customer service ever. I ordered a pan size pizza and when it was delivered it had no tomato sauce on it. I called to report the problem with my order and was essential called a liar. My co-worker varied that the pizza was made with no tomato sauce and was still told the general manager made the pizza himself and knows he put tomato sauce on it. Because I paid with cash, I was told I need to come to the store to pick-up my refund. The manger that I spoke with displayed a lack of professionalism and poor customer service. After I told them they can keep my money I will just write a review , I was offered a remake of my order and a refund. I did not accept their offer because my experience can not be made better by a refund or another pizza. I will order my pizza from one of their competitors in the area in the future. read more

Ultimately this Pizza Hut location does not properly represent its company. I would say the only thing they know how to do is work the cash register, but even that seemed to be a struggle. Typically I understand a long wait for food, especially pizza place. You have to remember that a pizza joint may have a ton of online orders to get through before they begin a walk-in order. But after a long wait, I would expect a pizza to be good. I only ever order a basic pepperoni with hot wings, pretty hard to mess up. I felt both the pizza and wings were undercooked, definitely rushed (ironically). The wings (should just be a heat and treat process) were nearly raw, and it looked like they used the dullest cutter as an attempt to cut the pizza (for real, I saw lines but not a single slice was made). I am happy I made it home before checking, because I would not want to wait again to get more trash. I really hope corporate does something to help out this location, I love stuffed crust. read more