You know that moment when you're starving after hiking all day in Glacier Park and "why not try Pizza Hut" turns into a legit fun detour? That was me--ready for something easy, comfy, and, well, not fine dining gear-up. Here's my breakdown: 1. Hawaiian pizza -- unexpectedly tasty. Sweet pineapple, savory ham--totally earned 5 stars. 2. Restroom cleanliness -- I won't lie, it's meh. Gotta give it 3 stars, just keeping it real. 3. Music -- guess what? It was my personal jam playlist. That alone gets 5 stars from me. 4. Server game -- chilled vibes, no extra fluff, just smooth and friendly. Easily a solid 4.5 stars. 5. Floors -- could've been cleaner, so let's call it 3 stars there. All that said, compared to other park-side fast-food joints, this one actually stands out. I saw a few reviewers mention friendly service and clean(ish) spots around Montana's locations . This joint picks up where others kinda drop off. Bottom line: You want something quick, warm, and just kind of feel-good after hiking? Rocketing yourself into 5-star territory? You're basically there with the pizza and playlist vibes. Just needs a little scrub-up and boom -- perfect detour. read more

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I rarely leave reviews, but my experience at this Pizza Hut was bad enough that it needs to be said. We were "helped" by an older woman named Robin, and her customer service was honestly some of the worst I've ever experienced. From the moment we walked in, she clearly had no interest in acknowledging us. We stood at the counter and politely called out to her several times, and she literally kept her back turned to us, ignoring us like we weren't even there. When she finally did come over, there was no greeting, no basic courtesy, nothing. Just attitude. When it came time to pay, she tossed the card machine toward us right as the tip screen popped up, which felt really passive-aggressive and unprofessional. On top of that, she kept giving us dirty looks, which made the whole interaction uncomfortable and awkward. I completely understand that people have long days and get tired, but basic respect and manners are not optional when you're working with customers. Being ignored, treated like an inconvenience, and then given attitude on top of it is unacceptable. Because of this experience with Robin, I honestly don't feel like coming back to this location. Management needs to address this - no customer should be treated that way. read more

Had their "buffet". 5 out of 6 pizzas they had were covered with onion, of which I am allergic. The host said they don't take orders or suggestions. She was rude. Never apologized. When I said I won't be back, she just said "okay," not "sorry for your experience." Pizza Hut has become such a joke. We don't hardly eat there because of all their extra fees. read more

Are you from out of town and looking for an easy meal after hiking, as well as some basic, common courtesy while being served? My goodness, you will not find it here. I have never been treated this way. My husband and I found this Pizza Hut on our way back after a long hike on 7/25/25 and decided a quick, easy carryout meal was our best bet from our hotel room. From the very very beginning, there was a huge truck parked in the lot with a massive confederate flag flapping in the wind. I really should have known better at this point, but thought you can't judge an establishment by it's clientele. As black and brown people, we went next door to the gas station for a few brewskies, and waited until the racist was gone. When we entered, the hostess asked if we were sure we wanted to eat there, as it would be a 30 minute wait. Already tired, we assured her that we wouldn't mind waiting for our meal. We were immediately directed to sit at a small bench rather than welcome to one of the plentiful tables or booths that were available. Given the rush hour, we were surprised as space was not in short supply as there were only 2 families dining in. After about 10 minutes of waiting, a lovely family comes in and is asked by the hostess if they also were sure about ordering here as it would be a 30 minute wait. The father puts on a 5 star act, trying to joke that the wait would absolutely be unbearable, while really commiserating with the hostess about staffing limitations. She is more upset than ever. After 40 minutes of waiting, I inquire with a drive thru staff person about the status of our meal (hostess is unavailable although she hasn't even bothered to buss the tables of the 2 families who have long finished their meals by this time) and am told that it would be another 30 minutes. I chat with my husband and agree that we would rather request a refund than wait further as this was far and beyond the promised serving time. Our hostess appears and and I say, "Excuse me," and the hostess actually turns her back on me, retreating into the kitchen. I say "Excuse me, ma'am," and am still ignored. The drive thru staff person approaches again and I politely ask for a refund. We are hungry, and although we are tourists, do not have $40 to throw around for pizza including tip that I preemptively paid for. The hostess retreats further into the kitchen without saying a word, and 2 minutes later, the cook emerges with our meal. The cook says she can't offer a refund as the food had been ready for 5 minutes by the time I inquired about our meal (about 10 minutes since this point), and that the hostess just hadn't called it out. We take our meal without further noise. I truly believe had I not asked about the status of our meal, that we would never have been served at this establishment. Tourists, out of towners, or even just locals with the slightest bit of disposable income expecting dignity with your meal, DON'T come here. You will feel terrible about the experience you've imposed on yourself and your family as you eat tepid, bland, chain pizza. I should've purchased Hot Pockets at the grocery store and microwaved them in the hotel room. read more

Over charging for personal pan and coke $25.0 no server so ya can't eat in but you can sit in the chair and wait for it... soda machine not working so your forced to buy a bottle soda for more money... surprised this establishment has had not shut down yet... like this it's only a matter of time... read more

First off Robyn is amazing. My son and I have gone to pizza hut for years and Robyn has always been our waitress. That was the good. Now to the bad. We ordered the special. Two large pizzas and bread sticks. Bread sticks were good. We ended up sending our pizza back for lack of sauce. Like literally no sauce. Robyn as always was amazing and had our pizzas remade. The second time there was ample sauce. That was the only good thing about the actual pizza. The quality of pizza hut pizza has continually gotten worse over the years. Tonight was the worse it's ever been. Just highly disappointed in it. The crust had a slight freezer burn taste to it and the cheese...I'm not even sure that was actually cheese. Just this pasty looking stuff. I 10/10 would not recommend going here. read more

The food is delicious but the service is a little slow they aren't that much of a team they ended up messing are Order up by false advertisement I will come back but not when E is working read more

Good, it's pizza what else can I say. Never meet a pizza I didn't like. Good people work there and it's clean.

When I got my boneless wings it came with the wrong sauce and when I got cheese sticks I got bread sticks l, they messed up on that and also they were going to give me a pizza that I didn't order and last thing is that my parent didn't get his pizza till the end of when we were all done eating, he didn't get to get his pizza at all But the food was delicious. read more

We stopped in on a whim and decided to eat in. Guys, the service is really good! The pizza is fine, it's Pizza Hut. It's clean inside, our server was the sweetest, I have no complaints. read more

What is happening Pizza Hut? Is the Buttery crust of the famous pan pizza gone? No flavor in the crust and I even question if it was pan cooked. I also ordered a side of marinara and it was cold. Once in a while I treat myself to this childhood nostalgic pan pizza and this is far from what I remember and I feel the older I get the quality of Pizza Hut deteriorates. The only positive I can give (1 star) is that they didn't cheap me on the jalapeños which usually happens. Keep in mind this was an order of double the jalapeños to be safe. Be sure to check the photo of my pie. Def not like the marketing pics. read more

Pizza Hut - Supposed to be a pan pizza. You can tell from the crust it's questionable. It surely did not have the buttery taste. Very bland dough. - Pizza Near Me - Columbia Falls, Montana

Our waitress Robin was so funny! She came back to our table with a different pair of fun sunglasses and had the best jokes. She was very kind. Food was good ole pizza. Atmosphere was very clean. read more

Pizza Hut - Personal Pan Pizza & thin crust pineapple, bacon, mushroom pizza - Pizza Near Me - Columbia Falls, Montana

Greg Colvin's excellent management and wonderful staff other than mean manager lady that has been there forever.

Wow. Massive schnoz on the cashier, she must be sneezing piles. Prefer my pizza with more floor seasoning but the crust was stuffed to my satisfaction. read more

Everybody that works there is always so nice and friendly, Breadsticks are always cooked so good. We love our local Pizza Hut! Sad to see the petty complaints on here. Probably from tourists. read more

I'm surprised I'm writing a review for a pizza hut. I went in with very low expectations since my experience with the pizza hut in my home town has been pretty bad. But daughter wanted pizza and this was closest, so we went. But the food and service was so great. I mean, it's just pizza, right? But it was so good. And more than that, our server was so nice and warm. She also got me extra coloring sheets for my daughter from the backroom because she wanted a unicorn to color on. read more

Worst customer service I have EVER seen. We went through the Hut Lane and the older woman serving us didn't say a single word except to ask the name on the order. When she did ask for the name it was through a small crack in the window and I could barely hear her through her mask and the way she was speaking out the window. She shoved the pizza through the window and more or less dropped it the second I had a hold on it. Then she proceeded to slam the window shut without another word while I was attempting to tell her to have a good night. I sat at the window for a moment or two feeling quite stupid, wondering if I still had a receipt coming or if they needed anymore info from me regarding payment and such. I couldn't even leave a tip if wanted to... After a few awkward moments I assumed we could pull away and we left. I understand people being wary with Covid and all the new variants going around but I honestly have no explanation for why we were treated this way. The vehicle ahead of us seemed to have perfectly fine service. My choice to wear a mask in my vehicle or not should not affect the way I am treated. Aside from the terrible service, the pizza was horribly cut and was tearing every which way. I will NEVER be returning to another Pizza Hut in my life. Nothing warrants anyone to treat anybody that way and if that kind of treatment is what Pizza Hut is promoting... I want nothing to do with it. Thanks for the subpar pizza and for making me feel like a goddamn leper. read more

Pizza Hut - Terribly cut pizza... - Pizza Near Me - Columbia Falls, Montana

I wouldn't recommend it. If you use the phone App they take your money and don't give you a Pizza. Simply put, I got notification that it was paid to Columbia Falls, MT Pizza Hut. They don't care. I still am out the $22. and hungry and they think they smelling like a rise. Don't do it folks. Go to Stateline. At least they're honest. With the Hut there is no recourse. read more

I saw this place has an awfully low number of stars, but I was too afraid to read why because we were so hungry after a day in the park. During our stop, there were two new people in the kitchen, so service was especially slow for this reason. (What we were told) On the other hand, the staff was extra kind and attentive. Our food was what you'd expect from Pizza Hut. Except for the wait, zero complaints. read more

The people there are super nice and friendly. The main waitress was the sweetest person and made our dinner fun. The food was really good as well. I would highly recommend read more

We just had pizza from here and had ordered a thin crust Hawaiian pizza and a regular crust meat lovers. Unfortunately both of the pizzas were absolutely flavorless and two of the worst pizzas we have ever had. Will never order from here again. I can't believe I spent nearly 50 dollars on this disgusting meal. What a disappointment. read more

After a long first day at Glacier National Park, my friend Eric and I searched for a place to have dinner in Whitefish, Montana. Unfortunately, the two places we wanted to dine in were packed, so we decided to find a place we can eat in without having to wait an hour for a table and tried our luck with Pizza Hut in Columbia Falls. What I thought would be a routine experience turned out to be one we will never ever forget, because we met an absolutely phenomenal person there; her name is Robin. Eric and I have each travelled to many places here in the United States and internationally as well and we've never been treated half the way we have been tonight. Robin struck as a kind, cheerful, and generous person. She immediately made us totally feel welcomed and at home. She went above and beyond to making a simple dinner a very memorable one. During our brief encounter, we observed that Robin loves what she does, her company, her co-workers, her customers, our military veterans, her fellow human beings, and our country. She made us smile and laugh and touched us with her magnanimous attitude. I had tears in my eyes after she left our table. On our way out, we bade her goodbye and thanked her and she didn't fail to get us laughing again with her parting words. Pizza Hut is very lucky to have Robin who have been in their employ for over 26 years now, but we are the luckiest to have had the honor of knowing her. We wish her nothing but the very best! Oh if you ever go to Pizza Hut, please bring her festive glasses. She collects and uses them to entertain diners. It was a huge hit with us! read more

Wow - remember back in the day when Pizza Hut was the go-to place for really great pizza? Back when there were real brick and mortar sit down restaurants? Before all these tiny, walk in, carry outs that specialize in thin as heck, cardboard crust and minimal toppings? Well, forget all that and head to this gem. We just dropped in on a lark and picked up one to go. Sauage, pepp and black olives. Could not have been better. Total flashback to the Pizza Hut of years gone by. We're here on vacation and will definitely stop here again. Wowza - Thanks Columbia Falls Pizza Hut read more

Pizza Hut pizza, inustrial but affordable. Take out available and check out is quick.

Lousy employees. Miscommunication for orders via phone. They disagreed about coupons so I've to go and proved it. They discounted price also lose a tips. They asked me want credit? I denied it. read more

Their pan crust is the best and they know this so they upcharge you $1 for it. That's not good business. Make sure to tell them you don't want your crust full of grease like a sponge dipped in cooking oil though. Also, their wings are EXPENSIVE! You're looking at $7.99 for 6 mediocre tasting wings. Don't come here for a wing fix. It's best if you go to Buffalo Wild Wings on tuesdays for Buy 1 get 1 free on wings. read more

Ordered here a few times, neither time was my order correct, second time the guy behind the counter gave me credit. Hes trying ill give him that. But after eating some of it I got THE WORST case of food poisioning I have had in my life evacuating my entire digestive system through both ends. Everyone deserves a second chance but if someone else gets food poisioning after me after I spoke with them on the phone, I will have a food inspector come through. I normally love pizza hut! read more

Didn't want to deliver my pizza cuz it was a 15 minute drive to my location. Poor service overall. 6 miles away and that was too much for them. Thumbs down. read more

As I type this review I am still waiting for a delivery order I placed over 2 hours ago!!!! The first time they screwed up and marked it as a pickup order even thought they verified my home address. So now they offer to deliver a fresh order. Over an hour later still nothing!!! So I call again and NOW they dont have my home address. Three weeks ago I placed an online order that said it would be ready for pickup in 15 minutes. After 15 minutes I drove the mile and a half up to restaurant and it still wasnt ready!!! Total time...37 minutes!!! This place has become so horrible that I have to make this my last time at Pizza Hut of Columbia Falls. Go elsewhere if you want customer service. read more

Great! For a pizza hut! Good food and fast service. Highly Recommend the Buffet

Cleaner and far better decorated than your average pizza hut.

Just okay....buffet lunch with salad bar is 6.49. Salad bar was clean. Pizza bar was clean. Dough thick and not fully cooked. Cheese pizza the best. read more