Pizza Hut is Pizza Hut, what can I say? Lol! What I will say is that I ordered online and request that it would be walked out to my car. I even parked directly in front of the store so that they wouldn't have to walk far. I only request this because I was recently in a car accident and was pretty banged up and unable to cook but I had a lil mojo in me to drive to a Restaurant and the kid wanted pizza. I think if they offer a walk out to your car type service then they should honor it. People could be requesting it from anything to health reasons or just being in a bad mood. Anyway...food was good. Wait time not so good because I was waiting in the car forever for my food to be walked out. However, that wasn't bad enough to place them on my ban list, lololol! I would eat here again. Just honor the services that you offer. read more

Would be a 0 star rating. Ordered from the App was charged $50 bucks. They delivered to the wrong address. When I called to check on my order. I was told it was given to grub hub. I didn't order from grub hub. So contacted grub hub. No they don't have my order door dash no one. So pizza hut basically told us to deal with the loss. I am now contacting my credit card company. Worst management and service I've ever recieved. I am a retired veteran I. A large veteran community. I will be telling all my friends to avoid this establishment at any cost. Thanks for stealing money. I'll be making a report to my CC fraud dept as soon. As the charge clears. ​ read more

Poor service, I ordered a carry out online and it was to be ready at 1:pm. When I arrived at pizza one of there workers was standing outside the door on her phone. As I walked passed her into the restaurant to the counter I noticed no one was in the building, the girl on the phone rushed back in asked me if I wanted to order a pizza, I stated I have all ready and was coming to pick it up. She looked surprised and ran into the kitchen and looked at her screen and noticed she had my order and other orders she did not fill because she was standing outside on the phone. She asked for 20 additional minutes to complete my order I have not been back to pizza since. read more

By far the worst Pizza Hut I've dealt with. The pasta is basically dry hard noodles. Pizza toppings are not even and it's just overall poorly made. For taking typically 1-2 hours for delivery, should have plenty of time to make it decent. I'll give them one thing, At least they're consistent. I worked for pizza hit for a while, and I would never send out food in the shape they do. Third attempt and hoping it was a bad day, definitely the last time. read more

Pizza Hut - four different pizzas in a box - Pizza Near Me - Columbia, South Carolina

I was just going through my phone trying to erase old pictures I took. This one is for a Pizza Hut order back in July of 2018. Pizza ordered was a Medium Original Pan Pizza with Hut Favorite Crust Flavor topped with Classic Marinara Sauce, Beef, Mushrooms, Pepperoni +several other items order the same day. I'll be nice and give you two stars for making this. It was made and missing sauce, cheese, and toppings. But like I said someone there actually made and served this. Please see all pictures for yourself to see the issues. I didn't get a pizza like the commercial or like those nice menu pictures. I could make this way better at home. This pizza has changed too much to keep giving y'all so much business. Due to stuff like this, we have only ordered when food is half price or free because you can't always guarantee a decent order. Another big issue is that the bread sticks were overcooked and the marinara sauce is always watered down for some reason. Based on recent experience(a week ago), the breadsticks are still going downhill. Who in the world came up with the idea to put the breadsticks in a bag? And they are burnt, always burnt. Got them free for my birthday, but who can eat them??? You should really do something about this. read more

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I wish I had looked at these comments before I ordered. I ordered pizza and wings and they didn't bring the whole order. I have been on hold for over an hour. This don't make no sense. I'm about to just write that off as a loss and never order from there again. It came from Hardscrabble. The pizza was delivered 30 mins later than they said and it wasn't even warm. The last time I ordered from there was years ago and said I wouldn't order again because they never got the order right at that time, after deliver and having to go up there. I got a refund that time. Lesson learned! read more

Worst quality Pizza Hut location. I've been a Pizza Hut fan since I can remember. Never had a complaint but this location makes my blood boil! Something so simple as a cheese pizza was more of a cardboard pizza. It seemed as if it was days old and they just over heated it to the point that it was hard as a cardboard and cheese was dried out. I am beyond upset and will NEVER go to this location. read more

We haven't ordered from here in a couple of years. It used to be really good. Last time we had this, there was very little sauce and the pizza didn't taste very good. I decided to give them a chance and try it again tonight. The worst pizza I have ever had. The taste was ok but I had to scrape it up and eat it with a fork. The crust was soggy and falling apart. When you try to call and complain, the phone goes to India. Why can't I just call the store? We are completely done with this Pizza Hut and probably all of them. This would be no stars if it would let me. read more

Roman A. Worst pizza in the world along with the managerial service. If I could give you a -0 I would. While I was there someone stole my cell phone, Called back and they said no one turned it in RIGHT. More to come. read more

Had a small problem and manager took care of my issue and I got the correct pizza. Thank you!

Pizzas undercooked. They've also become very stingy on the mushrooms. It's too bad because we love Pizza Hut, but they continue to reduce the quality of their pizzas. read more

Is there a sauce shortage I'm unaware of? I ordered the new "Detroit" style where the sauce is supposed to be on the top. There was ZERO sauce, and the crispy cheesy crust was barely done much less crispy. Also ordered two hand tossed medium pizzas where the sauce was there...IF you looked super close. The young woman who grabbed my pizzas was friendly, and my order was done on time. read more

Pizza Hut - Detroit style pizza with no sauce - Pizza Near Me - Columbia, South Carolina

From the surface this pizza looks flawless. I ordered a half pep half cheese light sauce pizza. After the first time getting my order incorrectly they hand me a second pizza that I briefly checked to make sure everything was okay. It wasn't until I got to my house and I was ready to eat that I realized this pizza DID NOT have LIGHT SAUCE, it had WHITE sauce . This is not the first time I've had this WHITE SAUCE and LIGHT sauce mix up.. read more

Pizza Hut - Medium half pep half cheese - Pizza Near Me - Columbia, South Carolina

Terrible, I got my delivery and all my food is cold. I tried to call and started to tell them and they hung up on me and won't answer my calls now. read more

They normally do a great job at this location. We have ordered a few times and there was barely any cheese and other toppings. Lately they have not disappointed. Cooked perfectly with the right amount of cheese! read more

Pizza Hut - a pizza in a pizza box - Pizza Near Me - Columbia, South Carolina

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Didn't like their chicken alfredo pasta.. The pasta is dry and less souce in it. This is my worst experience at pizza hut. The customer service isn't great either. read more

Pizza Hut - chicken alfredo pasta - Pizza Near Me - Columbia, South Carolina

As usual the pizza is always hitting. The delivery speed is Jimmy John fast so its well worth it. It would be a great improvement for this store if the sales representatives would recommend specials to reduce the costs of you meal. After I bought a meal previously, I found out the exact meal I wanted could've be ordered in a larger size and been cheaper. I was big ANNOYED by that. Outside of that, they're a great store. I recommend them for both pickup and delivery. Your orders will always be ready on time. Just harp on if they have any specials going on :) read more

This is by far the worst Pizza Hut location. I have gave this place a chance multiple times and every time something has GONE WRONG. Orders are always wrong and the staff is always playing around. Last night a customer pizza was dropped in the store and the employee laughed. My pizza was still doughy and soggy. How can you mess up a timer? Pasta was the worst I've had like it's old or has gone bad. DO NOT go here unless you wish to be disappointed. read more

Very slow service and rude staff. Malaysia had an attitude with every customer she helped over the course of waiting an extra 30 minutes past the time my order was ready read more

This place will get your online order and take hours to deliver it. Only to answer your call to inquire about the delivery and be put on hold to be told it will be there soon. I live less than a mile from the restaurant, 21/2 hrs for a large pizza when the app said 40 minutes was ridiculous to say the least. read more

Ordered a vegetable pizza and pulled a piece of pork sausage out my mouth !!!! I haven't eaten pork in over 10 years . I called in and had to ask for my money back for the pizzas and was not offered it back !!!! I'm disgusted and sick to my stomach . Will not be be going back !!!! read more

Pizza Hut - a slice of pizza on a plate - Pizza Near Me - Columbia, South Carolina

I use to order all the time for years, for a family of 6. Then all the sudden they don't deliver to my area, 10 minutes away in anymore? I called and the girl was very rude. Their loss, we still have Marcos' 15 minutes away and they still deliver as well as papa johns. read more

This is the SECOND "second chance" that I've given this store. It took over an hour and a half to get my pizza when the store is less than ten minutes from my house. I have a note on my order that says "PLEASE do not knock, just leave the pizza on the porch" because my dog gets so worked up- yet the driver rings and rings the bell and knocks on the door REPEATEDLY with no regards to the note. The pizza is always ice cold because it shouldn't take almost two hours to get to me, and it never tastes right. I emailed a complaint to the corporate offices stating this and was offered a free large pizza, even though I spent more than that and told them I would NEVER order from Pizza Hut again. They have ZERO customer service and don't even apologize if the pizza is late or doesn't meet expectations. I was under the impression that delivery was guaranteed in at least 30 min or less. I was wrong and this Pizza Hut location gave me the absolute worst experience I have ever had. Save your money or better yet spend the extra and use Marcos. read more

So I'm always the type to read reviews and for some reason I ordered from this location and didn't read them before ordering. Big mistake. Pizza was obviously flipped over before arriving to my home and it looked a hot mess. It would've been okay if driver would've been honest and would've said "I apologize, I'll bring you another one" but instead she hands it to me like nothing was wrong and something was telling me to open it before she drove off. Yep, my gut feeling was right. I called the store and got my money back, didn't get my tip back since it was in cash. But definitely won't be ordering from here again. So here I am ordering from Marcos again since they never fail me. (I wanted to try the cheese crust from Pizza Hut). read more

This pizza hut is a sham. DO NOT BUY FROM THEM. I ordered a pizza online (contactless delivery). It said online that it did not go through to call the store. They charged me $16.95, but on my bank statement, they have $17.85. I call the store and they told me to reorder which I did and I was charged $20.94 for the same order. So two charges appear on my bank statement. I ordered a $9.99 pizza with a two-liter Pepsi and got the pizza, but a 20 oz drink. Workers at the store does not listen to customers and everyone tell you something different. read more

It was only three stars because the first order was done wrong so I had to get a credit. The 2nd Pizza taste great

Ordered a pizza for Delievery- I provided detailed descriptions on how to find my apt building, yet the driver insisted he couldn't find me. As I walked around the complex aimlessly looking for him, he stopped answering his phone. Finally found the guy after about 10 min. Got back to the apartment to realize the order wasn't even correct - paid for a speciality pizza and received a cold resemblance to pizza- it was disgusting. We ended up throwing it away bc no one could eat it. NEVER again. read more

Really. We got our pizza an hour late tonight. And it was ice cold. But what makes it worse is we live in the neighborhood right beside the complex that Pizza Hut is in. read more

Waited 1.5 hrs for delivery. Pasta had minimal cheese and sauce and the noodles were crispy from being scorched in oven without ingredients. Cinnamon rolls looked undercooked. Purchased a personal pan pizza yesterday and was also undercooked. My fault for being too busy to cook and thinking I'll have quality the second time around, smh. read more

I would give 0 stars if I could. This is the worst Pizza Hut I've ever been to. First of all our pizzas were sad excuses for pizza. Sauce was minimal, the crust was missing in areas and the pizza just overall didn't taste right. Our bread sticks were burnt, cold, and also had a strange taste. We returned the food because it was disgusting. Don't waste your money here. read more

I'm giving one star because you cant get zero stars. I ordered a pizza for pick up and they said it would be ready in 20 mins. So I wait 30 minutes and go pick it up. I get there and the girl tells me it hasn't been made that it would be 30 more minutes. I said he I was told 20 minutes 30 minutes ago. She told me their oven was backed up, like it was my fault. I was skeptical about calling because they already had a low rating but I thought I would give them a chnave because I really wanted a pizza. This location is I'm serious need of a decent manager and some training. Pick another location! read more

Still the same as my tip below.... horrendous service, smells as if the grease traps are filthy, and the counter help is abysmal.

Ordered pizza for delivery and it arrived fast! My pizza was steaming when the driver pulled my food out of the bag. Great pizza, great service, I will be ordering food from here again. Thanks! read more

I and my hubby always order Pizza from 4611 Hard Scrabble Rd location. Usually we order 1 Medium Pizza with 3 Toppings and always use coupon so turns out half the price. They have consistently made excellent Medium Hand Tossed Pizza with 3 Toppings. Their crust is always soft and we like crispy well done crust. I always keep oven ready when we go to pick-up Pizza. I add Any required additional topping n warm the Pizza at 365. In few min Crust is nice crispy n hot. I cannot complain as We get the Pizza for $6. They have been generous with the toppings as well. Although I find sauce scanty, my hubby loves it that way so again can't complain. Only complain I have is when twice they had given burnt bread sticks. Usually we do not order that. They had once gave us not properly cooked pizza when we had ordered almost 5-6. But other then that for their consistent nice Medium Pizza, I will give them 5 stars. I wish to see flavored crust well flavored throughout. I will recommend this Pizza Hut Location for carry out. read more