This location just earned its fifth star -- and it's not just about the food (although that's…read moreconsistently solid). I originally gave this place four stars because it's one of the best-run fast food spots in town. The staff is genuinely friendly, they never mess up my order (which is rare around here), and the food is always hot and fresh -- especially the chicken. On top of that, the restaurant is consistently clean, from the dining area to the drink station. Tables are wiped down quickly, floors are tidy, and it actually feels well cared for, which is not something you can say about every fast-food location. But here's what pushed it to five stars: this location offers 10% off to all students and teachers -- including college -- with ID. That's huge. They also give 10% to military, veterans, and first responders, and from what I understand, that's specific to this location. That kind of community support deserves recognition. Friendly staff, clean restaurant, accurate orders, fresh food, and real appreciation for teachers and service members? That's a five-star operation. 5 STARS to #SHOPLOCAL, and don't sleep on one of the best kept secrets in Wise County!

I ordered an apple turnover, waited a while, and saw other customers get their food. I go up to the…read morecounter and one of the ladies who I think was a manager, Told me they called my name. I told her I did not hear my name called and she said yes they did and it was not their fault If I did not hear my name called. I told her that the Apple turnover was cold and she told me they were served that way and would I liked it warmed up and I said yes. She was very rude! When did Arby's start serving cold Apple turnovers?

Small food truck park with nice facilities to sit down and eat under covered patios. Simple menu;…read morechoose your crust either Sicilian Style thick or thin crust. We chose Sicilian and then choose the toppings. They have about 12 choices or you can build your own, so we tried a meat only pizza and selected bacon, honey sausage. Meatball crumble, pepperoni, with half the pizza added candied jalapeño. Sat down with an ice cold soda in clean tables in a large play area with finding pavilions. Very relaxing, and covered from the light rain we were having. About 12 minutes or so, they opened the window and called our name. The pizza wall looked and smelled delicious with a taste that was better. One notable thing about it was each bite you had all of the toppings in that bite. Well dressed with sauce and cheese. Excellent taste, hot and fresh and the topping look and taste hand made. Perfect pizza that has the best crust I've ever had on a pizza and with great service. There are bathrooms on for customers that were clean.

Detroit style pizza makes its way to Decatur, TX. In the container park on the North side of town,…read moreon 287 behind ARY, is a new pizza place with a good concept. I wasn't thrilled about undisclosed 3% upcharge for using a credit card, but they say CASH IS KING! They have thin (16") and thick (Detroit Style). The blanco (white) pizza with spinach was thin crust, and bit oily. There is supposed to be spinach, but it was scarce. The thicker style pizza had a nice sauce, but it was a bit sweet for me, but I kept going back for it! The pizza was cooked well, and arrived piping hot! 4 STARS because Decatur needs more competition!

I love this place is is clean good food and gets food out fast good ranch and good ham rolls…read more I is good

OK, the pizza here is excellent. My wife likes pizza but can't have the marinara, so she gets it…read morewith olive oil. Anyway we got an mushroom and onion pizza with extra cheese and it was DELICIOUS. The young girl who answered the phone and who was at the counter was very friendly. So, the pizza was made exactly as we ordered and as stated earlier DELICIOUS.

Took the extended family for dinner and was okay with the service and food. I had the Pronto's Trio…read morewith Alfredo Fettuccini, Lasagna, and large Ravioli. Sauces were good but the cheese in the ravioli was a little funky. Past cooked well with the Lasagna having a nice meat filling. Garlic rolls given at start of meal were very good; hot, buttery and good garlic flavor. The only true negative was the night manager on duty at the register; she bordered on rude to customers and employees alike. The server was great and the entire place was clean.

I came in for pasta, not attitude . My server went by the name 'Lulu' and let me tell you... Super…read morerude, dismissive, and acted like basic questions were a personal inconvenience She was snappy, rolled her eyes, and acted like doing her job was somehow beneath her. If you don't like people, maybe don't work in customer service? Just a thought! Not only that Also a family came right after i did and the whole family got their food before me, the food came in very late. Bad vibes all around. Food was okay, but the service? Embarrassing. Do better, Lulu. Will not be coming back.

I went through the drive-thru to get a burger this morning and I have to tell you the service is…read morequick. A friendly employee served my food with a smile. The burger was great and I really enjoyed it!

Super efficient, I ordered from the mobile app and I was greeted with a smile, and my all-time…read morefavorite question "would you like any ketchup?".. uhhh... yes please! Alice was super nice and very accommodating. 5 stars all the way.

We were hesitant to try BK based on previous experiences a LONG time ago. But my daughter had never…read morebeen, so we went on a limb. Drive thru customer service was spectacular! This location is attached to a gas station and the menu board was all scratched, so it looked sketch. But our order was correct and the food was warm so no complaints there. My husband and I both ordered the chicken sandwich. The breading has a certain seasoning in it that reminds me of frozen chicken you get from Walmart except this chicken also had a weird shape. It was not just a chicken patty-shape, it had knarls and kinks in it. Our sandwich was made with potato bun which is my fave which hosted a horseradish/mayo-type sauce on it, but I didn't like the way the flavor of the sauce clashed with whatever seasoning is in the breading. I am going to feel confident in assuming the chicken is not breaded in house but rather are trucked frozen so the taste cannot be changed though. No biggie, I can always go somewhere else for my chicken sandwich cravings after all it IS called BURGER king. My deduction of a star is due to the actual taste of the food as it wasn't my preferred taste, even though the fries are great! But customer is on point. So if you're driving through and need a quick place to stop, not a bad pick.

Great drive through service. The Whopper was great. Very friendly service. I will go again.read more

Typical fast food restaurant. The food is good the tacos are better than other restaurants of this…read moretype. There was confusion with our order and they corrected it immediately. Overall a Good experience.

We all love the Casa!!…read more I like the crispy shells, and larger portions than the palce up the street! The people are super friendly, and the drive through is alway fast! Super Taco is the answer... you figure out the question! 4 STARS