The restrooms. Terrible. Messy. Gross. No toilet paper. Our pizza and wings were great. But the ladies restroom. Only go if you can't hold it. Luckily I was able to read more

Big fan of PF, Ernie and his staff. Yesterday though I dined in, ordered pepperoni and olives. young, friendly gal comes to table to confirm my order. She acknowledged that they made pepperoni and onions. I told her that was incorrect. she said they would fix it I told her I'm not a fan of onions or else i would take it. To my surprise they bring my pizza shortly after and all they did was take the onions off‍ . didn't bother doing a new one after I shared I don't like onions. I could still taste the onions and many pieces remained tucked inside the cheese. Disappointed since they have always been good. read more

This place is usually my go to. But tonight was a let down. Not sure what the hell happens but the pizza was garbage. Closest thing I can relate it to is grease soaked cardboard with cheese on top. Hope this isn't their new norm. read more

Pizza Factory - Grease soaked cardboard labeled as pizza. - Pizza Near Me - Salinas, California

Not very good pizza. Highly recommended going around the corner to Vertigo. Also, they claim not to be responsible for any of the games in their store (although we all know they profit from them). My little one put her hard earned allowance money in to play and the game ate the money. We asked the staff for assistance and were told they don't have any control over the games. I suggested they at least put an out of order sign on it and was told that it works sometimes for some people. Wondering how many people they scam this way and others. Poor service, young kids that don't care. This town has limited food options and unfortunately this is one of the worst. read more

Great service and always great pizza! Pizza hits the spot every time. They have plenty of beer choices as well

Food quality was terrible, I actually got a little sick. Crust was way too chewy, flavor was mediocre. Disappointing.

This place has the best pizza in Salinas I have found. Service was friendly, Their restaurant appeared to be clean. I'm not a big pizza person but , I have tried several different pizza places in Salinas in the last five years, and I have to rate this one the best.The prices were a little steep . read more

We were supposed to rent one of the party rooms for a baby shower and then wham COVID struck and the restaurant closed during this period. Thank you for the refund in a gift card read more

Lots of great food and nice staff. Go for Monday night football. The local classic rock station is there with lots of prizes

We enjoyed the pizza buffet that they offer during the week, for only $15. You get all you can eat pizza, salad bar, tomato bisque, potato wedges and a drink! Great service and a well maintained restaurant. We come here several times a month. A great value. Multiple video screens and video games. read more

Great pizza , great atmosphere, great sports bar ! I always eat here all football season ! My favored Pizza is their pepperoni pizza ! My second favorite is the pizza factory special it includes a pizza of choice ., chicken wings , bread sticks and 4 sodas or 1 pitcher of beer of your choice ! This my Sunday football special ! I love all the employees always polite and always willing to help ! The special is $54.99 or $59.99 it's a good deal ! Love this place ! read more

I'm here right now. It's 5:03 on a Wednesday. It's very lightly attended. There is 2 large groups in the meeting rooms. The place is semi-cleaned and the service is ok. They have 2 cooks and 1 worker. I just wanted a soda and the person took around 3 minutes to help me. She was getting other pizzas. That's what happens when you only have one person upfront. Looks like a community place where schools bring their groups to have meetings. Not bad. Pizza is decent, I've been here a few times. Soda is those machines where you have a bunch of choices (I hate those) Look like a bunch of people usually drink here. Not bad place to bring a family and have a quick pizza. read more

Pizza Factory - At a table sitting area - Pizza Near Me - Salinas, California

Great pizza and And Great Awesome I recommend trying the CSA Blonde Ale, Clean Crisp,Refreshing read more

Pizza Factory strikes yet again. This is by far the best pizza buffet I have been to. When I come into town on a weekday I enjoy stopping by the pizza lunch buffet. They keep a good selection of pizza's out at all times. The pizzas are warm and fresh. The salad buffet was also good even tho the romaine lettuce wasn't the freshest. It was well stocked and tasted great. Oh and they have one of those fancy coca cola freestyles which I drank Raspberry iced tea I like having options. Pizza Factory I will definitely be back! read more

Pizza Factory - Pizza options during lunch buffet. - Pizza Near Me - Salinas, California

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First of all if you ever want to place an Pizza Factory order through Grubhub beware of this location. My mother ordered ravioli and twisty bread from this Pizza Factory location due to the South Main Pizza Factory having a power outage resulting in Grubhub transferring her order to this location and waited and waited and waited. When my mom finally got her order of ravioli and twisty bread Mom discovered that there was not much cheese on the ravioli and she only got three pieces of ravioli and it made her shocked. We have been Pizza Factory fans and this was the first time my parents had ordered from this Pizza Factory location and needless to say we will return to ordering from the South Main location but for anyone ordering Pizza Factory through Grubhub avoid the Natividad location whenever possible read more

We stopped in not expecting much but were pleasantly surprised. The restaurant is a bit dated but the pizza & garlic knots were delicious. The ranch dressing was also great and our food was out quickly. Con: pizza had a lot of grease read more

Ordered from here dozens of times and will continue, The pepperoni pizza smacks every time!

Great pizza!! Love the lunch special too!!! Service is good. Phone in orders are ready when we get there. read more

Went in for a pick up order at the Natividad location. We ordered pizza, breadsticks with pizza sauce and plain wings with buffalo sauce on the side. Cashier Mariana took our order, but she forgot to give us our wing sauce and pizza sauce and instead gave us ranch (didn't even order ranch) unfortunately, we saw the mistake once we got home. So we called and Mariana said to come back. All we did was express that our food will be cold once we get back. Her very rude response was "well you should've checked it before you left" like it wasn't her problem even though she is the one that took our order (she even repeated the order back to us!) Besides, we've never had to check our order because they ALWAYS get it right the first time. We ended up going back to the location to get our sauces and asked to speak to the manager, Kevin. He apologized for Mariana's unprofessionalism and attitude, then kindly gave us a gift card for next time. He handled the situation perfectly. We then assured him that we will remain loyal customers. I understand these are uncertain and difficult times due to the COVID-19 situation and she might have just been frustrated and/or overwhelmed, but good customer service should still remain as we are all suffering and just want to enjoy some delicious pizza and wings. read more

Pizza Factory - Medium Pepperoni & Sausage - Pizza Near Me - Salinas, California

Awesome atmosphere! One of the best salad buffets I've ever eaten! 21 large tv's! Kid friendly environment! OMG they have one of those Coca Cola soda mixing machines with 150 flavors! read more

Pizza Factory - Pizza Near Me - Salinas, California

As much as I love the pizza and bread here. I was hung up on trying to place an order. I called back and said hi I was hung up on and wanted to place an order and Jasmine just laughed at me. She asked what do you want to order to which I replied, I'm not sure how it's funny that I was hung up on after holding to place an order. I will take my business elsewhere and did. read more

Pretty good deal for a complete Buffet. The drink is included for the price which is nice. The soup option is a nice touch too. Unfortunately, it was tomato bisque which im not a fan of so i didnt get to try the soup. Overall, the Pizza is OK. Its no Mt. Mikes but it wasnt bad. It was around 11:30 when I came in and it wasnt very busy so there were only a few pizzas out. Maybe at busier times there will be more variety coming out faster and fresher. I will probably come here again if I get the urge to stuff my fat face with All You Can Eat Pizza. I probably wouldnt go there other than the buffet. I know people have different tastes when it comes to Pizza, so to some, its probably great. The place itself was pretty big inside with lots of TVs so if you have a big party looking to watch some games this will fit the bill. read more

Rude people work here!! The pizza is good but not the people behind the counter! If the owner should see this post talk to your staff about listing to the customers request and don't ignore them!!!! read more

For more honest reviews check my profile thanks Pizza is always on point. Service is polite, hey get busy sometimes but they let you know there is a wait. Been coming here for a long time read more

If you want pizza avoid this place. I went pre-covid and it was an ok place for a quick pizza fix but now, the pizza is no better then domino's and a lot more expensive but honestly it was the service that was absolutely horrible. The employee K***a was so rude to everyone including us. The way she spoke to a group of people that were eating there. There is no need to be so rude to people, but the way she spoke to the patrons...wow. How did this girl get hired and how are they are ok with this behavior? To say uncomfortable was an understatement. Never again will I spend my money here. Too many other places that can make crappy pizza that will have much better service. read more

Rented out the party room for 30 people. It was great & roomy. I like they have party package deals. It was plenty of food.

Well what can I say you can't beat the environment and the food. This time I order a mini greek, mini pepperoni, and garlic bread. The biggest satisfaction was the Greek pizza. Omg it was mouth watering good and healthy! The produce quality, welcoming staff, safe environment is what sets it aside from other pizza restaurants. Thank You Salinas Pizza Factory! read more

Pizza Factory - Mini Greek Pizza, Delish! - Pizza Near Me - Salinas, California

The place is a little dirty and the service is ok. The price for lunch is great under $10. The food is average in taste. read more

Pizza is always great, workers always help us with a smile even if they are running around busy.

Every time I go 2 people or as a group. They take FOREVER to do anything. Usually I order personal pizza 4 slices !!! Hold on before I order my food I order a pitcher of beer. We sit for like 20 minutes before we notice our beer hasn't come and its sitting behind the counter where they pour it, like the server girls don't care about anything. Everywhere I go in salinas customers service is disgusting. No one has manners these days. Yes even here. Step up your game, make a difference! I work in customer service and get rude customers but I still do my job to give the best experience so no one has nothing to say about it ! STEP UP YOUR GAME. read more

Good pizza and fresh salads. Only complaint, My dad wanted a Budweiser and they didn't have it.

Omg the pizza wasn't even cooked it was all doughy still. And like I'm gonna want the pizza the remake. No second chances this place is gross. read more

Pizza Factory - Under cooked and gross pizza - Pizza Near Me - Salinas, California

Great food with an even better value! 1st Time there and my son really got his money's worth. For $9.99 you get all you can eat soup, salad, pizza and drink. Only one soup which I think was tomato so I only had pizza and salad. read more

I dig the new location. So much larger than the south side location. Plus a lot of t.v's all around. Can't wait for football season to start. Of course the pizza is awsome. "They toss em, theyre awsome!" Very flavor not doughy, fresh ingrediants from what I can taste. Love thier spicy wings (even if they're not spicy) and their cheesy garlic bread... Yum! The staff is cool, I called in an order for pick up arrived 15 min later and vuala, ready. They even accepted my coupon from Yelp for 2 any XL pizzas for 39.99. Sweet! read more

What a great place! I'd arranged a last minute family dinner for my son's birthday yesterday. I called 30 minutes ahead for an okay. Originally i thought it would be less than 10 people but we had more. The girls at the register were all so very friendly and accommodating. I was beyond pleased with the service. The food: so delicious! I ordered a specialty pizza with pesto and sun dried tomatoes to try it and I loved it, must try! The hot and bbq wings were huge! Bottom line, it was a great experience and I would highly recommend it to anyone. read more

We placed a big order a family special and we paid cash. Husband did not receive a receipt. We sat in our table for many about an hour and never received our order. I went to remind them about the order and they couldn't find it. They said they couldn't remember us and we had no receipt to prove it. I will never go there again their customer service skills suck too. read more

People were nice enough but combination pizza had bell pepper, pepperoni, bacon crumble, and maybe ham. That's it. What happened to every other veggies? The salad bar was meh. Water from the soda fountain was dark. Either dirty or mixed in with syrup from the soda. It was kinda pricey too! We are new in Salas and unfortunately I don't think we'll come back. read more

Came here as I won a gift certificate. We ordered pizza, the salad bar and wings. Pizza was hot and fresh...we liked it. Salad bar was great...lots of choices! Wings..we got bbq and buffalo wings. They were very good. The buffalo sauce was really good. The service we received was great!! We enjoyed our lunch here today. read more

We went to get some food and when we sat down it took more than 30 minutes to get our food and we got the salad bar and one of us had a dead ladybug on the salad. read more

The food is great and the salad bar is always fresh. The owner is always super to our kids and that means a lot. He has sponsored our teams as well. read more