Dirtbags...I got a logo then they tried to make me pay $1,500.00 stating someone else wanted my company and it would be a trademark infringement, etc.... Would never use this company again. read more

Although their initial communications were on point, the basic fee for your personalized logo is bottom of the barrel. The provide the stationary design file but everything else is an upgrade. To get the actual vector files with higher resolution to be able to use on marketing material was another $100. I also requested the logo without the "LLC" in the title & only requested it on future business cards but when they sent it incorrectly told me I would have to pay the initial cost again & upgrade $100 for any revisions. They get you with the small initial fee but all in the attempt to pay more for inaccurate level you can actually utilize. They also push for you to pay the extra money to file it legally. I could have done what they did & better on Canva for free honestly. read more

They did a great job on my logo.. but, what they did to me with their website design was brutal. My page was supposed to come with 1 year of hosting and that time started right away. They never even got the website online and that 1 year ran out. So they said I needed to buy more hosting. So I figured maybe if I get some hosting we can get this complete. So give them more money for 5 years hosting. So the website was never actually finished they never would fix the detailed list I would send. They would change maybe on thing and ignore the rest and ask me to give them more information. So I finally got fed up and told them to put my website online and give me the control panel and I would finish it myself. They give me the control panel for 1 week and then take it away. I contact them and they say I never paid for control panel and that I need to pay them more money again. At that point I was done with them. So I have a friend of mine rebuild the website for me on my domain. The day he redirected my domain to his site my email and my domain account try to be broken into. Luckily I have mobile security on both. I'm 99% sure it was the designer trying to hack into my accounts. Very shady company. Do not ever recommend. They are thieves and nothing more. read more

I hired them 3 years ago to design a logo for my business. They then harassed me to purchase additional services such as web hosting, which I resisted. Now they have messaged me stating if I don't hire them to trademark my business name (or do it myself) they will give it to a new client and sue me to "cease and desist." UNBELIEVABLE sleazy business practice. What a total scam. read more

Good logo but I had to do all the work. They started my website and I had to finish it. All the emails I received from them started out asking me for more money for things I didn't need. Then not completing the needed work. I would not recommend using this company unless you like being hassled for money in every conversation and lied to about file transfers and fees and such. If I could rate a minus number, I would. THESE GUYS SUCK!!!!!!!!!!!! read more

I strongly urge you to never do business this company! i believe the address listed is a cover and they are actually in Dubai! They try to scam you out of more money down line, even years later! They tried to tell me another client was trying to steal my business name and trademark it. The story changed a bunch of times and they even pretend to be someone from USPTO contacted you via text. read more

SCAM! If I could give them zero stars I would! As well as report them! In 2017 pixels logo design created a logo for my small business. In November 2021 I began receiving emails from Pixels Logo Design, Stating that they have received an application from another client to register a trademark with the exact business name as mine. Again in February, they sent yet another email, telling me the same thing. Finally, Yesterday April 13, 2021 I received another email with a "final warning" stating that if I am not using my business name and I am not willing to register the trademark, "the other applicant will be honored as USPTO serves applicants on a first come first serve basis." This email was followed by a text message stating the same things. The sms came from 7603035888 Lynn Williams "legal department". The exact verbiage of the text: " This text is a final warning since my representatives have sent you multiple emails and we never got a response back from your end. We wanted to know if you trademark your business name as "so-and-so"? As we received an application from another applicant from NORTH CAROLINA to have it registered under their name. If you're not using the name and are not willing to register the trademark so the other applicant will be honored as USPTO serves applicants on a first come first serve basis." Avoid them! read more

Pixel Logo design made a logo for our high school student newspaper in 2018. A year later, we completely redesigned the site with a new logo. I had not heard from Pixel Logo Design since 2018, but this year during Yom Kippur (the highest Jewish holiday) at 6:30 p.m., I received an urgent email and text from Pixel Logo design (which I have posted below). ----- Here's the email for you to better understand the complete process if you would like to proceed with the process of trademarking your business name with USPTO If not than as explained we will honor the trademark to the other applicant who contacted our company to file the trademark I-e exactly similar to your business name. The USPTO is a standard fee and would be filed under your name. We would assist you with completing the paperwork and filing with the USPTO on your behalf, at the time of filing you will receive a filing receipt with a serial number, which can be used to track the status of the application. After it's filed, however, the USPTO takes about 3 months to assign the application to an available examining attorney, who will manually review the application and decide on the approval, the entire process may take 11 - 12 months to approve. Senior Trademark Consultant ---- After receiving this email, I contacted legal council, who warned me about this being a fraud and I requested that Pixel Logo Design, which reveal the identity of the supposed "other company" seeking a trademark our newspapers name and URL. I also spoke with the repetitiveness, who wrote the above email, and she was incredibly unprofessional with limited ability to communicate in English. After weeks of radio silence from Pixel Logo Design, again late on a Friday afternoon, I received this email and text from another member of the Pixel Logo Design's legal department. ---- Hi, Hope you're doing well, We have received an application to register the trademark for the same business name as yours - The Gator Upon searching the business name in our database, your information popped up, since we have designed your logo. Therefore, as our Company's policy for this coincidence, we are giving you the benefit to choose, as you are an old client, whether you'd like to register the trademark or not, as we need to respond to the other applicant as well. The other applicant is all ready to initiate the process, but I need your final words before we proceed with their application. Kindly reach us out ASAP or provide us with the best number and time for the paralegal team to reach you. Regards, --- I told this new representative not to contact me anymore, and he threatened me via text saying that "we do not need your permission to have it trademarked. You will not be able to use this name legally. Good luck (sic)." When I also informed this representative of the urgent message from his colleague several months ago, and why Pixel Logo Design didn't just follow through then with the patent for the "the other company," he wrote, "Since the process is too long this is the reason. I will asked my management to remove your name from those who are interested." My legal council encouraged me to report Pixel Logo Design to the Better Business Bureau, which I am doing. read more

Dear Sir hope you are well Kindly note that I have complain from one of your employee by name of Joe Conner and want to share with you my experience to request for simple for assistance. Few days back we have requested to just add email address to our domain which you are holding but we didn't receive any respond nobody was answering the phone or emails or live chats , yesterday I have send reminder and above mentioned person give us call and said he is able to do it , I just asked for the price of C-Panel manage our email ourselves but he said 1000 us$ , and I told him I have to check with my management and then come back to him , unfortunately my management didn't agree for the price and I told the same to Joe the same. But he start using the words which was not expected from your company employee and blacking mailing me that you have to pay 1000us$ otherwise we are not going to do anything more for you guys as we did enough. I even told him this is not right to behave with customer and give me your Management email or telephone number but he said I am most senior and I cannot give you their contact details. And our request was was very simple I was thinking to get in touch with you and to inform you about your employee behavior and if you can do our request to just and like always add another email to our domain. You can get in touch with me by email or my mobile which i have informed you in private message in facebook or instrgram and see what is our request. Anyway I believe my request was very simple and possible to be fulfilled without above mentioned and I just want to share this with you in order to understand that this is not way of behavior with your regular customer which working with your company for more than 2years. regards Ehsan read more

If I could give them a quarter of a star I would. This Company is a complete scam. Not only do they represent themselves as a federal agency working with the Direct USPTO. They will send you bogus notices and scam hundreds of thousands of dollars from you and if you give them a little pushback you'll get a message saying they have waived your fees, all the while they are trying to run your credit cards for what ever dollar amount they can clear until you cancel the cards and call them out then they will threaten you. Not to mention if you use them for trademarking they will trademark the wrong things and then tell you it's the process then never fix it. Contact the FTC and the BBB and if you are in a situation like we are contact the DOJ this company is not even in the United States, but they have a phone bank in New York. It's a scam. And this Sr. Legal Attorney Roy Wilson we are checking all over New York he is not even a real attorney. So far multiple federal and state crimes just on my case. Do your self a favor just contact the USPTO directly. You can do the same thing they claim to be doing. Don't get scammed by these people. Every thing about this Company is a scam STAY AWAY file charges for harassment if they even call you every federal agency is being made aware of these scammers. read more

With the hundreds of other reviews stating that this company is a complete scam and takes money without ever delivering the product, this review is probably redundant. They took our money and then tried to extort more. In the end, they never delivered anything. read more

Do not trust Pixel Logo Design ever! All Senior Project Manager are Liars! No one could not finish their project and keep asking more money from you。 read more

I used this company for my logo no complaints, then I get a phone call/email and text message about someone trying to trademark my name have to pay them 1249.00 so I can get it first (because I was customer first) total scam. I did go ahead and do it my mistake but new business owner and they told me if I did not I would lose my business name. Today they send me bogus letter saying that I application was accepted but now they need me to pay 1299.00 to finish application. I called USPTO and was informed that my application is going forward and I do not need to pay them that they are a total scam. I also have received same email/text also with same info but diffrent business names. I did report them on scam website for the USPTO. read more

Never in my life have I such a DISGUSTING EXPERIENCE with a company. They will harass you to no end about some nonsense about your intellectual property needing to be trademarked. I have a distinct name and they're trying to convince me that some yahoo out there in the world wants to use my unique business name. It's ridiculous. SCAM. Scam. SCAM. read more

Started out great. They made my logo exactly how I wanted and I used it for a couple years for my small business. After 2-3 years they started hounding me to pay them more money to trademark the name of my business because they magically had someone else that wanted the same name and logo design. Obviously a scam. Wouldn't recommend doing business with this company. read more

I wish I could give them no stars. At least 5 people in my town couldn't access the site because of ipconfig issues. Can't run a site, that people can't see. They gave me a choice $200 to make the changes I needed or $250 to tell me how. Refuse to give you cpanel access to change hidden files on the server used in the design. They will only allow you access to salespeople, no tech support. Avoid company like the plague! read more

I hired them to do a 7 page web design, logo, business card, social media pages and letterhead. they took my money then completed my logo and business card but as we were working on my website I got into an accident and lost touch with them for several months - once I re contacted them (via their website chat option speaking to someone named "Smith" ) I am now being told (via chat) that they are a new provider and to do any work for me it will cost me more money. I asked if they were still the same company name and doing the same services and he said yes so I told them that since I paid Pixel Logo's to do a job and he asked for my login credentials then disconnected the chat - I tried to reopen a chat and am being blocked from doing so, so called in and got the auto answering rotary and have selected each option in turn but keep getting disconnected. BUYER BEWARE read more

Wow, where do I begin, I worked with them for over a month, paid nearly $300 to get a logo made. every concept came back basically generic and i had to keep describing in deeper and deeper detail. It turns out that I was basically just designing it myself. So after a whole month of working together I kindly explained it was not what I was looking for. They replied via email "We will refund you the amount within 8-10 days" to which my last and final replay was "can you make that faster? That seems a bit long for a credit card refund".. That email went ignored.. that was AUGUST 11th 2016!! 7 months ago at the time of writing this review. I was doing my taxes and noticed there was no refund ever given! I was like no way... So i kept digging and sure enough NO REFUND! So i contacted them via chat, was told finance would contact me in 24 hours, I wait 48 and NEVER HEARD BACK. Jumped back into chat on Friday, got a "manager" who said he needed some time to review the emails (which you can easily see the email where it stated I would be refunded) I waited 35 minutes, asked if there was an update, then 15 more minutes later got no reply. I sent a big ass long message before I signed off stating all my issues and anger. WAITED ALL WEEKEND AND MONDAY and now here on Tuesday still NOTHING. Got back into chat, got the same "manager" he asked how I was and told him I would feel better once we get this REFUND RESOLVED... waited 5 minutes.. nothing.. then said "how can we get this thing closed?" IGNORED FOR 30 MORE MINUTES!! I called 3 times with no answer!! WTF?? finally got someone and I am currently waiting for her to call me back and she SOUNDED sincere. CROSSING MY FINGERS!!! Already filed a dispute with my bank, going to the BBB to file a complaint now, and if I do not get the refund, a lawsuit will be next. TLDR; took one month of back and forth emails to decide their logos are generic and un-creative. did not give me the refund they said they would give, discovered 7 months later no refund given, constantly ignoring me and not giving me my money back. Having to file fraud disputes with my bank and the BBB read more

When my company started working with them, their service was great and they were extremely responsive. As time progressed their response time slowed, now it is to the point that the service that we paid for in full is not being completed. Our emails were supposed to be set up 2 1/2 weeks ago and I keep getting reasons as to why they are not working. They have been sending me from representative to representative and I keep getting the run around. When I ask to speak to upper management all they say is they will file a ticket and someone will get back to me and I can not get anywhere with it! Not only that, but when I start explaining my situation with my emails, I have gotten an attitude from 2 different reps and hung up on once. read more

This is Sick, I used them a few times and things went good. Now I paid $179.00 for their logos and in 5 days NOTHING. No one answers chat. The Phones ring 6 times then hang up. They seem to be out of business. They should take their website down. Why doe they still collect money when they are OUT OF BUSINESS! read more

Dave and his team have been designing my logo, stationary, social media pages, and now my website. I am new to this process, and he has patiently answered my questions and returned messages and emails promptly and professionally. He and his team came up with wonderful designs and kept refining them as my vision of what I wanted became clearer. I can't wait to see what they'll come up with next. I've already recommended him to a friend and if I need any help in the future, I'm definitely coming back. read more

I trusted pixels to do my website and logo for me. They gave me a quote on a list of requirements I had. I only went with pixels because they instructed me that they could do this for me. After 1 year [website shouldn't have taken longer than a couple of months] the work has not been done properly. There were spelling errors, design errors, videos not working, quality was poor and every time I gave them a list of amendments, they would do 30% and then say it was done. So I had to go and give amendments again and again and again... They changed my account manager 5 times without telling me so my work was not getting done and I was having to chase up why my work wasn't done only to find out my account manager had left the company. The videos uploaded on my website do not work and when I told them this Jason Brown - an account manager - told me I have to pay an extra $500 dollars to make it work - yet I have already paid for this? The website pages do not fit the screen [again their fault] and he also said again they will not revise this unless I pay. I paid for my entire website upfront and every step of the way they wanted extra money for things that were already included. They all also tell you different things. "your work will be done" [1 day later the employee in question disappears e.g. Paul Adams, Michael, Jerry, Haris.] "Alison just left the building" [2 seconds later another employee tells me Alison left the company". They have no customer service and their phone numbers do not work. They claim to operate from NY, USA yet every phonecall I have had [they call you if you beg] they told me they were from Florida, Texas and even London [yet all of them have a rich Indian accent. I know this because I am a British Indian.] Please do not go with this company. I have never in my life received such bad service from ANY company in ANY industry. If I could take back my business and pay someone else triple I would. read more

I haven't even started logo design with them and its already a circus. So glad I looked up their reviews and have decided to cancel my service. I put in my information to begin and they immediately gave out my private number and I received 9 calls back to back from their sales man. HORRIBLE BUSINESS i can tell they are con artists. STAY AWAY FROM PIXELS LOGO DESIGN! read more

First and foremost they are located overseas despite of what they say. Sometime they say they are in Cali and somtimes Mexico and the name is Juan, so I spoke to them in Spanish and guess what they dont speak it. They are in India, because i can speak the language and you can clearly hear background noises. You will lose tou money, it takes them days to solve simple issues and they will keep on making you buy and pay. As a business owner sometime you have to give up your money to get you site up and running for time being. They are not reliable and quality sucks. read more

Most horrible experience. I can't not stress the delays and how elementary the site designs are. What they show you is nothing like what you get. DON'T WASTE YOUR TIME. Move on to someone else. They will waste your time and take your money. No doubt about it. DON'T BOTHER THE HEADACHE. read more

If I could give them negative stars I would. I started with them in 2018 to start my coaching business and their work was terrible. I insisted on a refund and moved on to a professional. Over the 2021 holidays, I received a text message, "Hey Jessica, This email is a Final Warning since we never got a response back from your end. We wanted to know if you trademarked your business name XXX?. . . (they go on to say). . ."As our Company's policy for this coincidence, we are giving you the benefit to choose, as you are an old client, whether you'd like to register the trademark or not, as we need to respond to the other applicant as well. The other applicant is all ready to initiate the process, but I need your final words before we proceed with their application in the next 48 hours." Jerry Thomas. First of all, this is what a scam sounds like. They are creating an urgency and their English is poor. Heavy India accent and since this first text, I've received numerous calls and text messages daily asking for an update. STAY AWAY FROM PIXELS LOGO DESIGN! read more

These people said 48 hours return for first samples, well i waited 168 hours ( 7 ) days!!! finally i got the email with the link and logo, surprise, big surprise, they sent me others logo, anyway the design was horrible, no creativity at all poor people..... so, be careful, you may be loosing your money. Ohh and if you check the website site shows very important or recognized brand logos, I'm pretty sure they did not designed those logos, it's a trade mark fraud, my next step will be place a formal complaint in the FTC, Federal Trade Commission!!! read more

BE AWARE PIXELS LOGO DESIGN IS A SCAM. PIXELS LOGO DESIGN IS A FRAUD I started this process with Pixels in July of 2016 and paid $1,349 for the Web Premium Package and $800 for a custom portal that integrates info from my website to a CRM tool. I spoke with Chris Jackson who confirmed they could successfully complete the website and portal in 3-4 months. Fast Forward to April 2017, I still do not have my website and they were unsuccessful at building the custom portal. Now they won't answer my calls or talk to me in the chat room. They also acquired my Domain name and even provided me with my domain emails, but when it was time to make the website live they did not have access to the domain name. Isabella told me the employee who set up my domain account "passed away and took all of the domain information to his grave." I spoke with GoDaddy about this and they said even if that was true, Pixels still have ways to recover login info for their GoDaddy account. This is bad because I ordered marketing merchandise with my website and email info on it. I contacted Pixels via chat room or phone on a daily basis and they gave me false hope everytime. Finally I got fed up and asked for my money back, they asked me to give them another chance but I had enough of their lies and excuses. They told me they would process the refund, but I never received it. Pixels then stopped answering my calls and no longer responded to me in the chatroom, I would access the website from a different computer and they would aggressively start chats because they thought I was a new visitor. I contacted Pixels from another phone number and spoke with Jay Martin who told me the refund was issued, but that was a BIG lie. I got in contact with Shawn from the Billing department who hung up on me when I asked for a refund. I contacted my bank to cancel the transaction, but they couldn't because it was completed over 4 months ago. I then talked to Jay Martin in the chat room without identifying who I was and he took my account info and told me I would get my full refund in 3-4 days. 7 business days passed and I still did not get my refund, I went to the chat room again and told them I never received a refund. I spoke with Lisa Patrick who told me the refund was sent on their side and would take 10-12 days to reflect in my account. I asked her for proof of the alleged refund and she told me the Billing department would email the refund proof to me. It's been 15 BUSINESS days since they told me I would get a refund and I still don't have it. So here I am now with no domain, no website, no portal and out of $2,149. Working with Pixels has caused me a lot of stress and anxiety and it's not fair as a consumer. This company is a FRAUD and I advise you to stay away from them. Please learn from my horrible experience. read more

Do not be fooled by this company. Look at their reviews, and google each and every business...they dont exist nor do the people. They mentioned they work with a large retail bread company, that i happen to work for.... they never have. It is a scam of all scams. I know this because I used to work for a company that was actually legit and so many companies copied our website and even put my name as the CEO. Do not trust these people. read more

The company may show an address in CA, but they must be from outside the United States, No one person I spoke with has any grasp of the English Language. I have tried explaining to them several times what I need and each revision is worse than the one before. I am not asking for anything complicated. I want an outline of a tree. They have had these weird and funky shapes, and they just sent me a 3D version. Not only have I not asked for 3D, they completely changed the entire thing. They genuinely do not understand the language and therefor cannot understand what you are asking for when you ask for a revision. Do not use this company! read more

Utterly horrible work. I sent in my amateurish rough work and asked for it to be polished to look professional and it was pathetic at the quality. Super simple design too. Pretty clear it was outsourced to high schoolers... you get what you pay for. Great customer service up to delivery. I'm not even asking for revisions. it really is atrociously poor. read more

Stay away from this company. What a nightmare. I order a logo and a website from this company. After 2 months of a simple coloring issue, my logo still not finished. Whit the website. We never got to work in it because the designer was only available at 6:00 am. Every other time i emailed him or called I could not get a hold of him. read more

To say that they SUCK! is an understament... they stole our domain name, and designs and then demanded ransom when they did not deliver the job.... HURRIBLE!! for 1500 USD!! i had to contact the bank to reverse the charges otherwise, nobody will contact me... and after this happened.... they started calling me STAY STAY AWAY!!!! read more

I purchased a website, one year of website hosting, and a set of company emails from this company on November 2, 2016 (almost three full months ago). Since then, it has been a huge struggle to get the project completed. I have been spoken to very rudely, not responded to, and had issues not fixed. My emails still don't work, and parts of my website do not work, specifically the Contact form, where it says it sends, but then it doesn't go to any of my emails at all! I might be losing customers! Ridiculous. I would definitely look for another company. read more

PLEASE READ AND SHARE *** BEWARE USING PIXELS LOGOS DESIGN FOR ANYTHING!!! Over a year ago, I decided I really wanted to start doing a blog to help educate people on my working dog breed, raw feeding, limited vaccines, and our struggle with SRMA. If anyone knows me personally, they will know I talked about this for months before I made it happen. That's when it all goes down hill. I contacted Pixels Logo design originally just for a logo and was upsold a website package. They continued to not meet deadlines, not return phone calls, and admitdiley 'forgot' about my project so I had to resend everything. After blowing several deadlines when my website would be up with all the content I sent the, I said forget it. Just upload the site, launch it, and I'll add the content myself which will take more time. The day of the launch, they launched the WRONG website, it was for a seniors home. Red flag one. Then the website did not function properly or even look like the proofs they had sent me. I was of course upset but working with them did not resolve any of the problems, in fact every time they tried to fix a problem they made the website even WORSE. Phone calls would go unreturned because they only have 3 reps, and the voicemail was always full. On the flip side they would call back from a blocked number and never leave me a voice mail. So I wrote a lengthy complaint detailing all the problems (this post doesn't even BEGIN to go into the frustrations,) and posted it everywhere I could. Suddenly they wanted to help, they wanted to make it right, and they would pay for my domain for an extra year meaning it would expire in 2019. It was a trade off. Stay quiet so people will continue to use us and continue to be burned (because it seems everyone who uses them is burned,) but save some money. I talked for a long time with friends and colleagues before making my decision and decided to take their deal. So I stayed quiet and deleted my posts. My blog began to slip into the background because it was almost unusable from what they had done. It looked like crap and I had no pride in it. Flash forward to today, they deleted my domain, I contacted them and told them to fix it in 24 hours and extended that several times, trying to give them the benefit of the doubt. I had done my end of the bargain, they needed to do theirs. Finally, I sent one final email (after several days of already emailing them, trying to call, and sending online messages on their chat forum,) each time it was with all my contact information. The rep today emailed me back and said please resend your details and we will fix within 24 hours. After they already said on TUESDAY of last week it would be fixed within 24 hours. So my blog and website is gone now, along with all the posts until I figure out how to take back my site and register the domain with my own money. Steer clear of this company. I know on their facebook group before they were threatening people who were unhappy, saying provide me your information within 24 hours or you will be banned for faking a story. Really? No one was faking a story. No one knows where this company actually operates. I want all my money and time back and to prevent people in the future from using them. PLEASE share this, I want to make sure no one else falls victim to what I fell into. I have all the receipts and screen shots and will be adding them to this post throughout tonight. read more

I have always been apprehensive about trusting an online service provider. When I contacted Pixels logo design, I bombarded them with irrelevant queries, but they patiently answered all. While most online agencies get agitated when a client starts asking irrelevant questions, the representatives at Pixel assured me that all my concerns will be dealt by professionals. Moreover, they also told me that I am entitled to free revisions if I am not satisfied with the service. I was thoroughly impressed by their dealing and placed my order. It was the best decision since the logo I got was amazing and did not require any revision. read more

Worst company to work with EVER! Do NOT waste your time and money! They will tell you they will call you back or have your finished product to you in the 'next hour or 24 hours'.. no one seems to know what is going on. I have had many employees that I can barely understand argue with me on the phone as if I don't know what I'm talking about. I work for an IT company and all our phone conversations are recorded and we save ALL email correspondences. When we bought the logo and social media package, we were sent multiple logos that looked like stock photo images and very elementary looking. I've spent 6 months with these people (because they refuse to give us a refund, and I needed to get our logo right since we'd already spent the money here. The brochures are ridiculous. When they sent me final copies, there were other companies information under the layers and it was nearly impossible for me to edit any information. This company has been a NIGHTMARE from the start! All the reviews are true I just wish I'd found them before I went with this company! I'd give them ZERO stars if I could! read more

Pixel will not deliver website. They do not respond to emails and phone calls. Pixel does not stand by their 100% satisfaction guarantee.

Terrible customer service! I can't tell you if there designs are any good because I never got what I paid for. They ripped me off!

Complete scam website. I ordered a website from them, they delivered buch of jpg files and when I asked for the source HTML files they demanded more money. read more