I would give it 0 star if I could. I am an executive for a company and hired ETI because Jerry (sales guy who left after I signed the contract) was energetic and gave me positive vibes. After I signed on, he disappeared. I had to wait for a couple of weeks to be notified by Yvette that she was taking over as project manager. After 2 weeks, Yvette left. I was very skeptical and my CEO got very critical of me for choosing such vendor. It was ok that 2 project managers LEFT but the company took weeks to notify us. After that, we had very broken communication process with the third project manager Sylvain. Finally, I asked the CEO George to meet with us to go over all the changes. The CEO spoke in front of my team and used very strong and rude words to describe my personality. He barely knew me because I was never really in contact with him. All I had told him was that the communication is broken between ETI and my company. I have only met with him twice before this and the meetings were shorter than 30 minutes. He stood up while we were also sitting down... pointing at me and putting faults on me. I stayed professional and he kept talking... not realizing that he was super unprofessional and rude to the executive who hired his company for a small project of over $15K investment. My team was shocked at his obnoxious behavior and told me to report to upper management! It was supposed to take 8 weeks to complete but it took more than six months! George tried to blame us. He wouldn't admit that his team is dysfunctional and unprofessional.
By the way, they were supposed to build the site from sketch. I am not sure if they did or ended up coming a template.
This is a very terrible company. Stay away and find other vendors to do your website. read more