At one point I'm sure this facility actually tried and cared about their patients more than their…read morepayments, but those days are gone. The therapists they have working there are excellent, however anyone else you interact with there will not be. You can look forward to a jammed place with clearly overworked therapists who are doing their best, but the systems around them have failed. You can expect bills months after you've stopped that they can't justify and a business owner who truly doesn't bother listening versus hearing his own voice. Be better.

I had my knee replaced 8 weeks ago this week. You would think the PT place associated with my…read moresurgery would be the place to go for recovery. You would be wrong. I wasted three weeks trying to get seen by a professional PT. I am so grateful for my friend, Lynn, who steered me toward PT Solutions in Mechanicsville, VA. Professionalism amoung all staff is exceptional. I like the personal care and kind attention from all staff--from Allen, the owner on down. Allision if great and today I got to 113 degrees bending my knee. I'm told many PT's left during Covid is the reason for staffing issues. PT Solutions has figured it out. You will be in good hands with them.

Chad helped me out with some significant shoulder issues, and within one visit, I feel that my…read moreissues were nearly entirely resolved. I bench pressed weight painlessly that had previously caused me pain a few days after the appointment. He's also very knowledgeable and helped me to resolve the baseline issues. The office staff was very welcoming and helpful too.

Valerie provides excellent care. Her recommendations for home exercises have been very good for…read morehelping my husband improve his ability to stand straighter and walk more confidently. The office staff is great

They are impossible to reach by phone. How can I get an apt. when they do not pick up their phone?…read more I get this odd message that "my call may not be completed". This is unacceptable in health care. I hope their other "standards" are better. If we as patients are unable to get in touch with them, why should I set up any appointments with them? My physician/surgeon also questions this.

I was sent to Sheltering Arms due to Migraines, and very severe Vertigo. What I found out, thanks…read moreto my very attentive and caring Therapist was so much more. Were it not for her caring and in depth knowledge, I would have just slipped through the medical cracks; as I have for so very many years, and continued to have the trouble I had. My Therapist figured out that the crystals in my ears were severely spread out through multiple passages in my ear canals. Once she fixed those (which took weeks) she discovered huge problems with my balance. Through her patience and testing, I've not only improved, but I have no more Vertigo! This is all she does, this Therapist deals with Migraine and Vertigo, nothing else. I have been (and continue to go) going for over 2 months now, I am able to walk without stumbling, or bumping into walls. My Therapist found out that the 2 nerves in each ear were devastated, due to a medicine I was given back in 2012 to save my life. Sometimes the cure comes at a price, that price was my balance. Thanks to her, I will be seeing specialists regarding my ears and my Migraines. My Therapist also evaluated the 3 types of balance that we all have; eyes, legs, and inner ears. All three of mine have been affected in one way or another, however my eyesight balance has made substantial improvement as well as my leg balance. I am truly grateful to all of the friendly and helpful staff at Sheltering Arms. They are kind and caring people, who give to people like me, far more than they realize. I am never tasked with anything that is beyond my reach, and it is a safe environment to get stronger. My Therapist is cognizant of all of my limitations both there and at home, and she has made me feel comfortable and safe telling her anything regarding my health. She truly has gone the extra mile for me, as far as her knowledge, and her innovations to my therapy program. I would recommend this facility to ANYONE! I would recommend my Therapist to people suffering with Vertigo. She doesn't work miracles, you have to do the work, however she does help and works very hard to make you feel respected, and treated with dignity as a whole person not as a condition.

Healthcare and staffing has deteriorated over the years I have been there. Many years ago when I…read morestarted there with Dr Susan Scharf, the care and attention to detail was wonderful. There is no assistance offered by staff to transition to another practice. Very unprofessional way to run a practice

BEST EVER! It is comforting to know that my doctor and…read morestaff is always looking out for me, and that I can see her when I need to. The ultimate in medical care, and access to specialists that are the best of the best! Yes, there is a membership fee, but I am glad to pay for the assurance that my medical team is there for any health concerns that may arise. Highly recommend!

I am an Army Veteran living with day to day CHRONIC pain and SEVERE migraines - who was sent to…read morethis location for massage therapy. My first thought, " this is going to be like other massages, same old same old"! Well...I have to say...my experience was the total opposite! I think sending me to this location was one of THE BEST things the VA could've done!! Hands down the best and most relaxing experience I've ever had with a massage therapist. Mr. Conner Overstreet went ABOVE & BEYOND!! He was very professional, patient...hit trigger points and massaged muscles I never knew I had..lol. Usually for me massages are very painful in certain areas....not this time! Mr. Conner used a combination techniques that made it well worth the trip! He also worked my neck and head area to assist with my chronic migraines. I SWEAR Mr. Overstreet has hands and massage techniques from Heaven!! I HIGHLY recommend checking Mr. Overstreet out if your wanting a worthwhile massage. I've booked up the next few Saturdays with him in hopes of being able to LIVE & socialize again! I'm hopeful that this will help with controlling my pain management! Thanks again Mr. Overstreet & God Bless.

Dr. Lowry padded the bill. He ordered thousands of dollars of services I did not need.read more

I have never been to a physical therapy office that all the doctors and support staff are so…read morewelcoming, kind and caring to all that go here. I have been going (off and on when I have flair ups and they get me back on track) to them for so many years and will not go anywhere else. (I have gone to other physical therapist before and they are the ones who have helped me the most) They offer amazing methods to heal without drug like dry needling, ultrasound, laser, cupping and so many other techniques they use for you to get relief!! Highly recommend.

Their physical therapy for sport injury is very unprofessional and careless. They neglected my…read moremuscle issue and keep telling me it was recovering great but it is not. They don't even have the right equipment needed. One of the bike is broken. You have to go to gym yourself to do more necessary exercises and they don't provide enough guidance.

I had a very good experience with Kyle Shope and the whole In Motion team. Kyle is a good listener…read moreand communicated well regarding excercises and techniques that would help my strained calf heal and keep it strong. He spent a good amount of time with me each time I visited. The assistants there were also very attentive and always one step ahead in my exercise routine. I highly reccomend this practice. I went to the In Motion on Shrader Road in Glen Allen/Henrico VA.

Cody Bryant and team at Inmotion did a great job with a recent work related injury where I strained…read moremy back muscles near the attachment to my upper arms. I wouldn't hesitate to return for further treatment or to recommend the practice. Thanks!

Was referred to APT by my doctor, and it was a great referral. Nice folks, convenient location near…read moreWillow Lawn, albeit in a building that could use a refreshing. I was able to fill out my paperwork ahead of time, didn't have to wait long, and then was seen by Matt who did a thorough intake, examination and therapy. I am confident in his knowledge and am hopeful that my injury will be healed in no time.

I have been recieving dry needling treatments from Matt Burress for a few months now and it has…read morecompletely alleviated all the pain that I was having. I have been living with leg, buttocks, and back pain for almost 15 years. I thought that I could heal myself by stretching and reducing my exercise habits. Well nothing helped, then I was referred to Matt by a friend. He's given me the ability to walk, run, and exercise without any pain or even discomfort. Beyond that, he prescribes at home exercise to further help my physical well being. He really cares about you as a person and it shows. If you are having any sort of chronic issue I highly recommend dry needling treatments. I am so impressed with this method of therapy, I look forward to my weekly appointment.