Wonderful staff & I'm feeling amazing after my first injection for low back pain. I'm back doing…read moreall the things I love & not having to modify exercises when I workout. I'm shocked how good I feel & have minimal pain, just a little when I first wake up. Stretching has helped that.

This practice makes you feel like you are welcomed and really cared about on your first visit after…read morethat they could actually care less about you. They charge you for every single thing, regardless of your insurance, you see a doctor and then you're pushed off onto a nurse practitioner. Then this nurse practitioner is no longer with the company and he put me on a medication but they will not refill it because he's no longer there. Just FYI it is not a controlled substance. The person I just spoke to at the front desk was rude and not helpful in any manner. I will not be going back to this practice. This experience at this office was not great not a successful pain management practice at all. I do not recommend making an appointment or going and wasting your time or money.

Dr.Long is wonderful. He has cared for me intermittently for years. Initially he treated me for…read morefacet injections after cervical spine surgery which was followed by an auto accident- hit from behind. He has also done epidural lower back pain injections once or twice a year for spinal stenosis and bulging discs in lower back.He is knowledgeable and competent. His staff for procedures are great. This is a very kind group of caregivers!

True story. On 3/4/25 I went for a consult on my back. Agreed on an injection so they set up an MRI…read morefor me. I was told there would be no charge for that visit if I did the injections. On 4/8/25 I went for my scheduled injections. After waiting for an hour or more, they informed me they did not have my MRI, and further, wasn't sure when they would have it for sure. So, after me and my wife taking time off from work, I went back home. They never called me and I never called them again, but yes, I got two bills. The first for the consult of $499 and a second for the visit to do the injections, which did not occur because of them, in the amount of $200. After months of hounding them, they finally took the $200 bill off my account but demand the $499. What BS.

I have been struggling with knee pain for years, and finally not the bullet and went to PT. I am so…read moreglad I did- my PT Phillip is extremely knowledgeable, kind, and patient. He answers all of my questions, whether they are business related or medical. He is also really good natured and makes the process less stressful. The practice also has a wide range of hours, meaning I have been able to set appointments at any time (as long as I book out a couple weeks), even after work! The front desk staff is also very kind, I am always greeted, and they are always willing to work with me on scheduling. They also have a whole corner (pictured) with recommendations for massage therapists, gyms, and other treatments you might need on your healing journey, which I think is super cool. Overall I would highly recommend this place as a knowledgeable practice, with people who really care about seeing you get better.

From the owner: Spectrum Physical Therapy is now Ivy Rehab! The highly skilled clinicians at Ivy Rehab, located at…read more5421 Patterson Avenue in Richmond are here to help you get back to feeling your best again! At Ivy Rehab Physical Therapy, we have a passion for patient experience, and we pride ourselves on helping you achieve your goals in an encouraging and fun environment. Whatever your needs may be, our physical therapists will create an individualized treatment plan to help you achieve your goals. Give us a call to see how the friendly team at your local Ivy Rehab Physical Therapy in Richmond can help you today!

Dr. Sangha is very professional and a good listener. He had read my historical info and answered…read moreall of my questions. He did a cognitive assessment and shared the results immediately. His staff is very friendly and efficient.

After a couple months of physical therapy at another office I switched to a Pivot. I was a little…read moreskeptical because it seemed to be more of a "chain". Whitney and Jacquiline (I am probably spelling her name wrong!) are awesome. At the previous office I would go through my exercises with minimal interaction with the therapists and I would be on my way. At Pivit I feel like they are using every modality they can to make me feel better when I leave. It never feels rushed or as if I am just a number. Everyone in the office from the front desk to the techs are so sweet and helpful.

I was warned that this was a "mill" but made the mistake of trying them anyway due to length of…read morewait for an appointment at other providers. very impersonal, Michael whom seemed to be in charge yelled at me due to my minor hearing loss. most techs were students and were attempting care for 3 to 4 patients. results of two visits were increased pain. I strongly recommend you wait for ANY other provider.

I started PT with them and I have started to feel better already after just two visits. They are…read morelocated really close to my job which made it convenient for me to run by during lunch. The people who have helped me have been very friendly and informative. I love not being rushed and the time they take to talk to me each step and make sure I'm okay.

I've just graduated from Athletico thanks to Trevor, Katelyn and Jenisha! In August I was diagnosed…read moreand hospitalized due to sciatica and since then the whole team has been dedicated to getting me back on track. They've been a tremendous influence on my growth and progress. Three months of dedication and hard work. We've focused on stretching, cardio and core strength. I'm motivated to keep up the work so I can continue to accomplish my health/fitness/wellness goals. Thank you again for your professionalism, expertise and commitment to your clients.

Dr. Harris refused to give me a neuro exam while a patient on the neuro floor at JW. He instead…read moredecided to bully me after I had been sent there after a concussion. I have a history of a level one brain injury an d several more after that. Dr. Harris knew all this but was playing with my life by refusing to give me one. I was placed on the neuro floor and after being told they would give me all my daily meds while there after 4 days without meds I have a seizure. Dr. Harris refused to give me my meds which the CVS tells me by law they were suppose to give me. Blood Pressure meds, seizure meds and nerve pain meds. I have a central nerves system that is shot because of being hit at 55 mph and this hospital refuses to give me my daily meds and an exam. I have a seizure and instead of treating me medically, they called the sheriff who didn't know of my concussion & the next thing I know I am being assaulted for having a seizure because of the hospital's neglect. This is abuse and the risk manager and ceo of HCA have all covered this up. There is a video of them carrying me out by a chain that all involved have not only broken the law but they have broken my spirit.........This isn't health care, it is abuse.

Today when I had a visit with an PA, I explained to her the difficulty I was having with not being…read more and being passed around from one provider to the other. I cried and got very emotional. Later, when I reviewed the progress note of what went on during our interaction, there was nothing about how I felt emotionally or when I was going through or I felt I . My entire career was in healthcare, in fact, when I was a quality reviewer. And here's what I think about such a clean note. "When a provider leaves out the emotional and psychological context of a visit, they aren't just being "straightforward"--they're being inaccurate". Mylevel of pain and the distress it's causing you are vital pieces of clinical information. If a surgeon or another specialist looks at that note, they're getting a sanitized version of the truth that makes it look like you're "managing" when, in reality, you're hitting a breaking point. I requested that the provider an update the note to contain the a the additional .

I would recommend using OrthoVirginia if you're having pain issues and love (1) sitting in waiting…read morerooms long past your appointment time, (2) sitting in exam rooms for even longer after that, (3) having a MRI scheduled a week out, (4) having the MRI cancelled because it couldn't be done at that location, (5) calling the office to talk to a robot, (6) being told you'll be called back, then not being called back, (7) spending hours of your day getting bounced from one robot/person to another over and over again in an endless loop in order to do the company's job for them and reschedule the appointment. If, on the other hand, you value your sanity, you might want to consider a different company.

Drove to Short Pump to see Colin Mudrick with great expectations. Left without being seen…read more I arrived at the Tuckahoe Orthopedic Practice in Short Pump at 2:50 for my 3:10 appointment. It was obvious Dr Mudrick had been overbooked and was running significantly behind. At 3:30 after another patient was called back, a gentleman asked the individual if she was Dr. Mudrick's nurse. She responded yes. He then asked how far behind Dr Mudrick was running and said "I'm a doctor." The nurse asked his name, looked at her pages of patients and responded "you're at 3:40, I'll be calling you next." That got my attention and I responded "excuse me, my appointment was at 3:10 and I'm leaving" which I did. There are any number of highly recommended orthopedic surgeons in the Richmond area. And unfortunately a supposedly great doctor can be tremendously undermined by his/her staff

Well, I had called 2 weeks ago got an Appt. for today, May 19 at 3 pm. But no email confirming so…read moreI called at 8 o clock this morning. Guess what, I was told they had NO appt for me. When I called to get an appt I immediately received an email to create an account in My Chart, which I did. What is going on in a huge medical practice when you make an appt only to find out you haven't? I work full time also and had scheduled right after I made the appt to leave work at noon so I could go home and get a bite to eat before I had to go across town. I am 66 yrs and have NEVER scheduled an appt at any Drs office only to find out it was NEVER put in the system. Incompetence....​