Everyone there is thoughtful and knowledgeable and the quality of their care is unsurpassed.read more

The staff here is so friendly and helpful. I appreciate that they truly listen to how things are…read morefeeling and adapt exercises to continue to see progress. This is my first time going to physical therapy, and I'm happy that this is the office that my orthopedic doctor referred me to. I enjoy learning from the team's knowledge to heal my injury and improve my strength and flexibility for my long-term fitness.

They are the absolute best physical therapist I have ever seen. Absolutely outstanding! They then…read moretook great care of my husband as well after a knee replacement and other issues that no one else had noticed.

From the owner: A private physical therapist owned outpatient clinic specializing in gait and balance disorders…read more This practice model is unique in that all of our patients are treated one-on-one by a licensed physical therapist or assistant. Our team of specialists bring to this clinic years of experience treating both orthopedic and neurologic pathologies. Our goal is to help patients step back into their lives with the greatest degree of freedom and independence.

Very disappointed in the billing company that OrthoVA has newly contracted with, Cedar.com. We…read morehave had an established payment plan for 3 of our children, all requiring surgery, through ortho VA over the past 2 years. The new company will not honor those payments plans and the executive leadership at OrthoVA has refused to return phone calls. When I spoke with escalations, within the company, they said the only recourse we had was to let the account go to collections. The "manager" at Cedar.com was rude, disrespectful and refused to give any corporate information. Ortho VA was unable to provide any information as well regarding the new company. With so many other great options in the Richmond area, we will be moving on.

I was treated by both Dr Owusu-Akyaw and Sherma Francis, PA-C. I received the best treatment. I had…read moresurgery and after care follow up ups. I was treated with respect and kindness by all and would definitely recommend this doctor and office

Dr Matthew Walker performed a thorough and uncomplicated Reverse Shoulder Surgery on me and I am…read morevery happy with the results. He was professional, yet exhibited a very pleasant personality as did his nurse. The surgery center on Parham Rd was incredibly good as were the nurses. I am seriously considering having my other painful shoulder done here

Well, I was a patient there and it was wonderful. The main therapist that works with me was Sean…read moreand assisting sometimes was Erin. From my 1st appointment with Sean, I knew that I was in the right place. He was very focused and detailed in my PT plan. Every PT therapist is professional and compassionate indoing their job. It was sad that last Monday was my last appointment the insurance covered, Sean was Amazing. He gave me exercises and stretches to continue treatment on my own at home and the gym. Thank You Sean.

This place is not good - especially their horrible customer service in regards to having patients…read moregoing back and forth with insurance and the practice.

There are some very nice people who work here. They take good care of the patients and seem to…read moregenuinely care about their happiness and wellbeing. They provide patients with a variety of activities to pass the time. It is overall a clean facility. During Covid-19, nurses used their personal phones so set up video calls for patients and their families so they could see each other. Their doctors and health administrators are capable, professional, and honest. Their support staff was very helpful as we navigated the complicated path of financial assistance. I have an issue with their availability on the phone. There have been times in which I or a family member wanted to call my grandmother, and if it was after 4:30, you could forget getting in touch with anyone in any reasonable amount of time. Sometimes the phone would ring for 15 minutes at a time with no one answering any of the various locations where incoming calls ring, including nurse stations and the front desk reception area. This included during the Covid-19 quarantine, when the only means of communication with a patient was over the phone. Sometimes we would call 7 or 8 times in a 4 hour space and get no answer. On the night my grandmother died I tried calling several times, but only was able to speak with someone after she died. I called multiple times to no avail. That's something I'll have to live with. I don't know if it is a staffing numbers issue or a technology issue, but it needs addressing. We brought this to the attention of leadership at this center multiple times.

This is the worst place I've ever been. The facility reeked of urine, air conditioning not working,…read more TV not working, drug addicts walking the halls. I thank God my family got me out of there after 3 days of what I call abuse and neglect. Please, don't put your loved one here!

Today was my first appointment at Select. I previously went to Pivot (soon to be Athletico) and I…read morehighly recommend Aaron at Select. He was extremely knowledgeable and personable while explaining what each part of the evaluation was for. He took his time explaining and showing me what exercises to do for my treatment and he answered all of my questions. I didn't feel rushed, as I have felt at other PT practices. The clinic was spacious and clean. I'm looking forward to continuing my treatment there.

Megan Grable is the best! She helped me regain my independence after my shoulder injury. I highly…read morerecommend select P. T!