They are knowledgeable and excellent with beginners and experts in the aquarium industry. Very…read morehelpful and will make recommendations to make sure you stay on budget.

We feel in love with this shop. Drove over an hour to get there and it was well worth it. The…read moreselection was quite the variety. The staff were upbeat, super friendly, and extremely knowledgeable. We will definitely be back!

Poor large puppies were drinking out of a hamster bottle. I…read moreasked the employee why some dogs had bowls and others had bottles. She told me "some use hamster bottles for less mess." And I responded with "but they're dogs, not hamsters." And got told to fuck off and leave . Rude , ignorant employees. Poor malnourished dogs being fed like hamsters .

Hello, i am a former, employee that used to work for this…read moreestablishment, under a owner named "mirage". During my time under his management leadership, i have been harassed on multiple occasions, and my comission sales given to other employees, on sales with my own cilents. while i was working there, i reported all my complaints, to the owner aswell to the store manager, named "maltese" and all unprofessional acts that were done. i was called out of my name, hit and threaten and even the owner said nothing to ease the torment, i felt uncomfortable with my time working there, working around a coworkers, that were obnoxious and disrespectful with no courtesy towards customers, animals, products or to the so called family friendly franchised company. i witnessed other employees speak about the same issues i was having, through out the store and heard worse incidents from all departments. As much as i hated to leave this place, among all the amazing customers, i met in a year of employment at petland, i can confidently say this place hasnt been in a great state as i heard it used to be, it definitely has gone downhill, and will continue too, if things are not implemented properly. Rules in a general corporate/ or noncorporate business were not being followed. as instructed I feel bad to whom ever buys a dog or animal from this place under this current ownership, or the families who witnessed any heinous acts. its fun to play with puppies just not one who are sick and getting sold for 5,000- 8,000 per puppy Get your moneys worth, dont listen to the lies from stores like petland, private breeders are the easest route to take for a new companion, and less of cost. But dont take my word, do your research

Although just looking, we had a nice experience. Every animal looked healthy and the staff were…read morecleaning and kept their cages clean. My only suggestion is to label what everything is so we could know in the future what we might have liked.

We just bought a 6 mo old blue and gold macaw! Rachel, the owner, was an absolute joy to work with!…read moreShe was a plethora of knowledge and made sure we had all of the toys and materials that would ensure a happy, healthy bird! Echo has been an AMAZING addition to our family, and I would recommend her business to anyone looking for an affordable, sweet, exotic pet. Thank you, Rachel!

Just to update: The dogs in the photo's are my two Daughter's puppies !! Those are the puppies…read morethat have need for The Dog Stop.. Just love them, they have taken such good care of them. I have a Huge puppy St Barnard, a Chow and a Bernese Mountain.

Staff caught on camera kicking dogs…read more I've been going to dog stop monroeville for roughly a year now. I dropped my dog off today and went to work. I decided to watch my dog on camera 3 via their camera feed. I watched as a staff member kicked a dog and grabbed another by the neck and threw her. I immediately called and notified the front desk that we would be removing our dog and not returning. DO NOT bring your dogs here.

We love love our groomer Michele!! This is our 3rd time with her and our golden retriever Franco…read moredoes so well with her!! She is very sweet with him and he looks and smells like new when we get him back!!

Not only is this place filthy and the animals appear to be uncared for, but also, they rarely come…read morethrough when we really need them. I'm not sure how this place hasn't been shut down. Their prices are vastly different from their online prices. Luckily, they price match, but you shouldn't have to do a bunch of research to not get ripped off. We go there because sometimes we have to, but I am officially done. Today's anecdote: I went in for a cone for my cat who is destroying his poor eye. I have someone sitting with him at home so I can get this cone and get back to work. After searching the store I find one section with a terribly limited selection. Awful hard things for an average of $40. I check online and of course, they are $14.99 there. What? The only one that they have in his size is scuffed up on the clear plastic part, and looks like it has been used, but here I am, having an emergency, or I need some thing fast. I wait in line and when I get to the counter, the girl kindly tells me they can only take cash right now. Please, tell me, you're joking, I think. Who is running this place? This is something I should've known upon entering the store. A sign on the door? At this point, I am beyond frustrated and almost in tears, when the cashier points outside and says "I think there's an atm over there somewhere?" This is unacceptable on so many levels. I was already settling for a lackluster product at inflated in-store prices... and you can't even take my credit card. It's 2023. Shame on you, Petco. I do hope someone looks into your practices and cleans things up there.

This review is specific to the store experience, not grooming…read more Overall, a clean, well stocked store that has a knowledgeable staff. I had specific questions about cat food and the first person I asked didn't know the answers, so instead of just brushing me off, they found an associate who was knowledgeable in the area. The second associate was able to answer my questions and wasn't pushy about selling me something I didn't need. On another visit, my animal loving daughter had a ton of questions about the various animals there and instead of brushing her off, the associates were enthusiastic and helpful to her. There were more cat items than I anticipated them having and prices were very reasonable. Aside from all the pet merchandise, they also host events and classes and owners often bring their pets with them to the store. Check out is efficient and well staffed. Overall, a great place to shop for all your pet care needs.

This was my 1st time using this Petsmart. I got my small dog groomed. I provided a picture. Suzy H…read morewas terrible. Her attitude was terrible. I have a white dog with tear stains. I've been getting him groomed a long time. I know what a freshly groomed face looks and smells like. Photos 1&2 show Petsmart 6/1/25. Third photo shows groomed in the past by another place. I expressed to the manager I was not happy with his face. He said grooming was not his expertise, therefore we went to speak with Suzy. She was condescending, as if I don't know that tear stains can't be removed easily, and as though that were the problem. He looked and smelled as if nothing was done to his face. Worst money I spent on a groom. Don't use them for the manager's response and a groomer that looks as if she hates her job and the customers. Bye Suzy H.! Update...customer service is just as bad. They promise to get back to you in 48 hours and never did. I guess that's why the groomers and managers are as bad as they are. I will spend my money else where. Sorry my dog had to endure this. Don't do this to yours.

Our cat is a very picky eater. We struggled to find something he would actually eat and that would…read morehelp him gain and maintain weight. He wouldn't eat the expensive stuff prescribed by our vet (they had samples and also offer returns, so it wasn't that big a deal). Our vet suggested stopping at Leone's and asking for some suggestions. We tried the "chicken soup for the soul" brand and wouldn't you know it, our cat actually really loves it! It isn't a brand we ever would have known about or even tried if we had visited another pet store. Their staff really know their stuff! They are friendly, helpful and great at providing recommendations. The store itself is well stocked with a wide variety of food, treat, toy and pet accessories. If you have a specialty need for your pet or just want to shop a place with a lot of knowledge that isn't huge and overwhelming like some pet stores can feel, this is a great place.

The store is very large and carries a lot of supplies (including toys, leashes, and treats) and…read morefood (dry, refrigerated, frozen, and maybe other varieties) for many types of pets. The staff is friendly, and the store is clean, neat, bright, organized, and welcoming. The parking lot is a good size, and it's easy to access the store from route 22 in either direction.

We had the sweetest experience at Blue Pearl in Monroeville today. We had to make a very hard…read moredecision to put our beloved cat to sleep and the staff could not have done a better job. So kind & compassionate. We are grateful for the quick and sensitive care. Thank you!

Nice staff and nice atmosphere. Totally frustrated after a 4-hour visit that was mostly waiting…read more Sent home with improper dose of medication for my dog. No solutions offered other than "come in and we can look at the bottle." Next time something comes up with my pet, I'll look elsewhere.

Dr Peery was great. All staff worked quickly and effectively to treat my dog after being…read morepotentially poisoned. I appreciate them being the only vet open on Sunday, that can treat hospital level emergencies, within 20 miles from me. They did not add any unnecessary treatment and felt the urgent care bill was fair.

Veterinary Care I would strongly caution anyone considering…read moreAVETS for an emergency with their pet. My 120-pound dog, Chaos, was becoming progressively weak and unable to walk properly. Earlier that same day, our regular veterinarian performed bloodwork and testing and informed us that he tested positive for anaplasmosis, a tick-borne bacterial infection. We were told doxycycline would be called into our pharmacy. It wasn't. After giving Chaos the medication prescribed by our veterinarian, (novox )his condition worsened to the point that he could not stand. We took him to AVETS for emergency care. ( It says if they suddenly collapse after taking the pain meds to seek immediate help online.) We waited approximately 15 minutes for assistance getting him out of the vehicle, despite explaining that he could not walk. My husband and I ultimately had to physically support our 120-pound dog into the hospital ourselves. After we were taken to a room, I provided AVETS with the positive test results from earlier that day and specifically asked that Chaos be examined in the room because he could not safely walk. He was nevertheless taken away for an extended period of time. I felt as if he were being held hostage as I asked several times WHERE IS MY DOG. When the doctor finally spoke with us, we were presented with numerous possible diagnoses and recommendations for additional testing, including an MRI. What was most frustrating was that the doctor would not accept or act upon the positive test results from our veterinarian earlier that same day. We were told, essentially, that the results on my phone could have come from anywhere. That I could of made the results up myself. We are seeking antibiotics, not NARCOTICS. I asked that AVETS contact our veterinarian and/or pharmacy regarding the missed doxycycline prescription. Instead, they refused to prescribe it and recommended steroids while pursuing additional diagnostics. Steroids lower immunity, when he was already compromised with anaplasmosis. NOT a smart decision and I did not give them to him. We had already spent approximately $500 that same day on veterinary testing and were now watching our dog deteriorate. I understand that emergency veterinarians must consider multiple possibilities, and I understand that additional testing may sometimes be necessary. What I cannot understand is why there was so little communication or coordination with the veterinarian who had examined our dog only hours earlier and performed the testing. When I said just give me the bill so I can pay it and go somewhere else, they said at first " you didnt even see the doctor yet " I SAID YES I DID. They went in back and came back out and said " shes with another patient now and you have to wait until she is done to tally up your bill " So we waited another half hour outside in my car with my poor dog laying in the back seat until they finally came out and took payment. We ultimately left and sought care elsewhere. This experience left us feeling dismissed, frustrated, and extremely concerned for our dog's well-being. When you bring a critically ill pet to an emergency hospital, you expect urgency, communication, compassion, and collaboration. Based on our experience, we will not be returning to AVETS, and I would encourage other pet owners to carefully consider their options before choosing this facility. I wouldnt even give it 1 star if it was possible

Highly recommend! I called last minute and they were able to squeeze my doodle in for a bath and…read moretrim. The staff is wonderful and her bath and trim looked amazing!

Animal Hut is a small business in Penn Hills offering pet grooming along with animal food and…read moresupplements, preventative products, toys, supplies, and gifts. Renee brings years of expertise and an extensive support network with recommendations you can trust to meet every need. Renee provides customized service to the point where if it is not available in the store, she will work with her vendors to special order whatever it is you need. We have been working with Renee for almost a decade. Her grooming services are exceptional, and her staff and products are far more reliable and comparably priced and in some cases better priced than Chewy, PetSmart, and Amazon. Whether you have pets or know someone that does, stop in to say hello. You will leave with your new, one stop pet shop. Shop small and shop local!!!