Joanne and the service crew are amazing. They are courteous and respond quickly to any issues. I…read morehave used their services for there years, this includes repairs, liners, and a cover. I am 100% satisfied.

Whenever I stop in they are engaging and helpful. They will find the part I need, no matter how…read moresmall, and do it with precision and a smile. Thank you!

We went there and it started out so good .we were thinking about which one wanted as it was a…read morelittle more than we had to spend.The salesman CALLED us and offered us a Bullfrog A7 spa refurbished/warranty model at a great deal .We put a deposit and received a contract, this one was listed also on their website and they called 2 and half days later and we were told it was already sold.We checked hours after the refund and it's still on the website for sale. Very shady.

This company will promise you the world to sell you a spa, but once they get your money the…read morecustomer services disappears. I won't post the blow by blow of my multitude of issues with Spa, Hearth and Home, but I have been trying since July 2024 to get them to replace parts that are under warranty for my spa with little response from them, leaving my spa inopérable at this time. What response I did get, is often short and rude. They to prefer text message for communicating, which is wonderful as I have documentation of all the issues I've had with them. Because of a lack of response from Spa, Hearth, and Home, I have been in contact with Artesian, the maker of my spa, several times. They have been quite responsive and helpful, though Spa, Hearth and Home always places blame on Artesian for doesn't respond to them and claiming they are at fault for the delay in replacing my parts. I finally had them scheduled to come out today between 1-2pm to replace one of the parts. I texted this morning, confirming that they were still coming, as it snowed last night. I got no response and waited around until 2:30. Since no one showed up, I called Spa, Hearth and Home directly and was told that the maintenance worker called out because he didn't think he'd have any jobs today and the repair manager was out sick. I asked why no one called to let me know that my appointment was canceled and got a faint apology and more excuses. I am now waiting for someone to reach back out to schedule another appointment (which I waited two weeks for initially), meanwhile, my spa is sitting in freezing cold temperatures with stagnant water in it. A home spa is a big purchase and something you want to have for years. My suggestion is not purchasing one from Spa, Hearth and Home or you will be left out of luck when you need maintenance work done. I'm happy to share details of my experiences with anyone thinking of purchasing from them.

I am writing to formally express my dissatisfaction with the repeated issues I've experienced…read moreregarding the closing of my pool this season. On three separate occasions, I was given excuses as to why the work could not be completed as scheduled. Each time, I was assured it would be taken care of, yet the service was delayed again. Not only has this been frustrating and inconvenient, but it has also created unnecessary stress as the season has already changed, and I relied on your team's professionalism to ensure my pool was properly closed on time. I scheduled well in advance and expected that commitment to be honored. At this point, I feel that I have not received the level of service I was promised or paid for. I would like a clear explanation as to why these repeated incidents occurred, along with confirmation of when my pool will actually be closed. Additionally, I believe compensation or a discount on this service is warranted given the repeated failures and inconvenience. Lucas M

I can't say enough good things about The Pool Store on Egg Harbor Road. The entire team is always…read moreincredibly helpful, knowledgeable, and patient -- no matter how busy they are or how many questions I bring in. They've helped me troubleshoot everything from water chemistry to equipment issues, and I always leave feeling confident in what I need to do. A special shout-out to Alexis -- she's fantastic! Every time I stop in, she goes above and beyond to make sure I'm taken care of. She's friendly, professional, and really knows her stuff. You can tell she genuinely cares about her customers. People like her are why I keep coming back. Highly recommend this place for all your pool needs!

Dennis put my side of my pool back together. Great job. Thank you. Thank you Dennis for the…read morequick, efficient service.

I have a small leak in my liner too. I thought it was intention because the lazy one had to come…read moreback at opening the next year to drain pool , fix the huge foot prints (not CROCS or barefeet that was causing issues with vacuuming and algae. 4 years ago - liner, 3 years ago pump, 2 years ago filter, last year I was unable to use my pool. Every water tester said algae, then mustard algae, then told black then the ultimate white algae. The white is extremely hard to get rid of especially when you're stepping on media that's been thrust into your pool because of installers. I don't know what they're doing. It was clear when it came The one installer was OK ( he even asked why did someone say u need a new one. the other one horrible( same one intentional to liner). and from that point I have been unable to swim or my 14 year old son and his friends!!! I am a permanently disabled female that has been duped beyond this solar station. I should've went with Budd's and just waited the extra couple of weeks and paid a little bit more, but it would've been done right I know how to take care of pills. I've been taking care of my pill for a long, long time. But it's very sad when I have to depend on people to do it for me when probably me and my grandmother could've done a better job. Needless to say stay away they're horrible from sales to service to service managers to installers who say it's fixed and then it's not fixed and they refused to fix it anymore. So now two years after a brand new filter I will never go back to Delval ever again hopefully I can get Budd's to sell me new filter? Again do yourself a favor pay a little bit more and don't go to Delval..

We bought. Pool from Anchor this year. They folks there are incredible. They asked us what we were…read morelooking for size wise and made sure we got the perfect size for our needs. Vinnie answered all our questions, has a great personality and was extremely patient with my never ending list of questions. They recommended the installers and electricians which both were extremely professionally and did a great job. I'd highly recommend anchor pools for new pool purchase or accessories, supplies for existing.

Staff up front is always pleasant . Disappointed that the service desk in back is manned by several…read moreyoung inexperienced employees who do not seem knowledgeable about very basic pool opening techniques and filtration systems. Was hoping we would find more experienced seasoned staff. If you need your water tested they got you covered though.

There is a reason why they call my county Cape Maybe, and this is the business why. I put in 5…read morephone calls and 2 texts into this place, because I wanted to buy a in ground pool liner. after 2 and half weeks, nothing, no response what so ever. "Maybe" they call you back "Maybe" they don't, they did not! Rude, and Lazy. I've checked my phone records.The salesman finally got a hold of me a week after I made a deal with anthor company. Salesman said they where 3 weeks out with business. So there ya go! They don't need yours.

Scott did an amazing job installing a new pool liner and a safety cover. He offered us high quality…read moreGarrett items and installed timely. His team takes pride in their workmanship and executed flawlessly. Money well spent!

I would highly recommend Paradise Pool and Spa! we have had 2 pools with Paradise and we couldn't…read morebe happier! Rich and his team were amazing!

Rich at Paradise is the best!! We had many issues with township in getting our pool layout approved…read moredue to property lines. Rich took the time to work with us and totally designed and built a pool within these property lines. He is a " man of his word".... when he says he will arrive or call he does..... Highly recommend !!

I paid them a lot of money to fix my pool and the pool is leaking losing water at the new filters…read moreleaking losing water and nobody's returning my phone calls. I guess do you know where we're gonna end up?

O NOT USE Niagara pools!!!!! DO NOT RISK YOUR EXPERIENCE…read moreAND MONEY ON THESE FOLKS My family hired Niagara pools to build an in-ground liner pool for our home. We were told the cost would be around $47,000 that actually cost us $53,000. They started work in the fall promising be completed before the next summer season. Due to what they claimed to be a fall with more rain than usual they could not complete our pool in the fall and that we would be first in line when construction continued in the spring. This DID NOT happen in fact I had to email and call throughout the spring for then to return to work on the pool. It did not get finished until the 2/3 week of July that year. Immediately we had problems with the pool. The lining in two spots continued to come apart from the seam at the top requiring multiple visits for them to fix. The pool light did not work, the heat ran sparingly, a large crease developed in the liner in the shallow end and the handle to the filter snapped off the first summer. All these things were reported to the maintenance department via phone and email. With no response in months of trying to get a hold of them. They finally came and addressed the handle and light. And told us the liner crease at the bottom and top liner pop out was from the pool settling. As seasons continued more and more creases have appeared in the shallow end to the point now that we have approximately 5/7 very large creases running the length of the shallow end. When requesting someone come look at it and it to be addressed and fixed. A very rude gentleman named Ken came to our home looked at the pool for a max ten mins determining that they were not at fault, and they would not be fixing the liner. He then ignored countless emails and requests to discuss this. Finally, after months he called me and told me that at some point the pool water had to be less inside then under, which it never was, and that we had not hired them to close the pool, which was never stated as part of the terms of their work warrantee, they would not guarantee the work and we would have to pay $8000 to a different company to come replace the 4-season old liner. Because they were not going to do it. I work as a manager in the home improvement industry, and this is the worst customer experience and customer focused approach I have ever seen. We as the customer where blamed for a pool with a liner that had a visible seam in the shallow end where 2 different pieces of liner were used and connected. The creases have occurred need that seam as has the continued liner popping from the top groove. Ken is the most egotistical home improvement individual I have ever spoken too. He adamantly blamed us and took no responsibility for anything that had gone wrong in the whole process. I understand clearly now why there have been multiple lawsuits against this company. They are solely focused on making money and have no integrity to standby their work or even come up with a mutual agreement to share the cost of fixing the liner. The absolute entitlement is disguising and explains why countless employees I dealt with have since left the company. DO NOT RISK YOUR EXPERIENCE AND MONEY ON THESE FOLKS

Joined this year, clean, comfortable, good clientele. The chair issue is a bit odd, more upright…read morechairs than loungers, so come early or late. I haven't tried the snack bar but hear its fantastic. Typical SJ swim club, but I found it to be more appropriate in price.

We've been going there a couple years and we love it. Hope to see more activities and fun for the…read morekids. We loved movie night. Hope to see it more often. We'd like to see more guards on duty. We didn't like them just hanging around and talking. We'd also like them to fix the lighting in the back and all new gas grills and also make sure there clean for the next person to use. Oh yeah maybe ad a jacuzzi pool.

These guys closed my pool last winter and one my jet plugs broke. Not only did Dennis explain how…read morehappened, he offered to come fix it for nothing, even though it had nothing to do with them. He remembered my house, gave me a ton of things I should think about, services D&N don't even offer. I can't recommend them enough.

We just had D & N Pool Services out to install a cover on our new pool. Their work was exceptional…read moreand we are very happy with their level of professionalism and attention to detail. Friendly, knowledgeable staff and a fair price!