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    Plumbing inspection

    Plumbing installation or replacement

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    5.0
    (54 reviews)
    Heating & Air Conditioning/HVAC
    New on Yelp
    Solar Installation
    Responds in about 3 hrs
    New on Yelp
    Heating & Air Conditioning/HVAC
    Responds in about 5 hrs
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    Top Tier Plumbing

    Top Tier Plumbing

    4.5
    (24 reviews)

    This has been the best plumbing company I have ever worked with. Top Tier Plumbing is by far…read morequicker, more professional, and more experienced with their work. Brand new tankless water heater done in just a few hours, dispoosed of my old 40 gallon and did not seem overwhelmed like the bigger companies it town. Their experience is impressive. And no, I was not paid to write this, and yes I am a real customer.

    I was working with Taylor from Top Tier Plumbing on fixing issues with our plumbing system that was…read morebacking up our toilet and sink. He came out and checked the issue and at first quoted me $1500 then went down to $800, not sure how there was such a difference in cost but anyway, we paid the $800 to have the issue fixed and everything seemed fine. The next day, the issue had come up again, not even 12 hours later! He came back out and charged us again! $300 (which was 1/2 off because we paid cash, again, no consistency with pricing) but there was a warranty that stated "If within the Guarantee Period a drain stoppage or other defect in the repair of plumbing fixtures plumbing parts installed by Top Tier Plumbing Inc. occurs, Top Tier Plumbing Inc. will clear the drain stoppage, or repair or replace (at Top Tier Plumbing Inc.'s option) the plumbing fixture of plumbing part previously installed at no cost to the customer...", if there were any exclusions that would void my warranty, they did not mention that to me and since the issue occurred less than 24 hours of them fixing the initial issue, I'm not sure how long the warranty is even valid for and none of that was made clear to me as the customer. So now, at this point, we've already paid TWICE for the same issue to be fixed and then the issue came back AGAIN on the third day. I contacted Taylor and he said he'd come by again and he never showed up. I had to call him again the next day to remind him and he thanked me for reminding him, which tells me that he forgot that he had to come the day before! At this point, I had someone else come out and fix the issue but asked Taylor if he could still come to discuss the second charge we had since there's a warranty (on the receipt) and it hadn't even been 24 hours but he said there was no warranty and still never came by. Not happy with the service or customer service I received and we lost out on a lot of money. ---------------------------------------------- JULY 27 I would say: You never returned a third time, that's absolutely not true. Please provide written proof that you came back a third time at no charge. I called asking when Taylor would come back and he said "thanks for reminding me" and still never came back! We also have a ring camera and can show there is no one coming back from top tier plumbing a third time. Even though the second time you came out on a holiday, it was still less than 24 hours after the first time and it wasn't told to me or stated in the warranty that if you have to come out on a holiday, the warranty is void and we'd be charged at a discounted rate.

    Pipe Tech - plumbing - Updated August 2026

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