Horrible service and not dependable the technician Darnell has horrible customer service , he replaced a gas valve on the water heater left without checking to see if it work also left with the water valve turned off just said there should be hot water and if not to call back. Tried calling back and was given a run around saying he would try to make time come back to look at his job he never finished tried calling multiple times no answer. Was left with no hot water for the holidays . I would take my services else where if I was you. I wouldn't recommend this company to anyone. Would give 0 stars if I could. read more

Very professional and friendly Servicing my Navien tankless water heater for the second time I highly recommend this service Henry Rodriguez read more

Called 3D Plumbing after having an issue with our Rinnai Tankless. After speaking with Darnell Drew it's owner I was convinced they were the company to work on the issue. He showed up on the day for the work and was a little early which worked well for me. Not only did he address the Code 11 problem we were having, he also performed a full manufacture's recommended service on it after a discussion of the unit. Our unit is a little over five years old and we also live very close to orchards and a diary. When he pointed out several important areas of the inside, I have to say I was a little shocked at how dirty these get with the dual venting system they have. He went through the entire unit as per the recommended maintenance and was more than willing to explain each step and why it was important. I was satisfied with his explanations and what he was doing to make our Rinnai like new again. He was friendly and communicates very well with his customers. I had been referred to him by a neighbor who had several visits with good company. You can't go wrong with choosing him for any issues on yours. Pricing was fair for all the time and detail he took in serving the Rinnai. We will definitely call him again with any future issues and for the annual maintenance which I asked about so as to avoid no available hot water at the worse possible times. Thank you Darnell of 3D Plumbing!!! read more

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My water heater was on recall and 3-D is the only place that can fix it per the warranty. I left 4 messages with the lady at the desk and each time i was told the person I need to speak to was on the phone and he would call me right back I am still waiting for his return call. If they can't provide call backs then I would never use them as a plumbing service read more

Best service ever! I highly recommend this company based on my experience. Rg read more

Love the way they care and they do it right I trade someone else they weren't good like 3-D green plumbing God bless you for a good work Ü did in pas for me read more

Our water heater had a recall and 3D Green Plumbing was referred to us for the job. The owner called me back within minutes to tell me that he has a technician near by and he could be over shortly. Jamal came within 30 minutes. He explained what was wrong and what had to be done. Friendly and knowledgeable customer service. The whole job only took 30 minutes or so. Highly recommend this plumbing company. read more

What a star! Helpful, professional, cost conscience, and prompt! A dream come true. When my hot water heater gasped, it's last breath, I seized the opportunity to pursue the nirvana which is an endless supply of hot water with a tankless system. It was a bit of a maze in talking with a variety of different firms. However, after speaking with Donell, the choice was easy. A huge plus was his ability to acquire the Rinnai model I wanted and install it soon after. Highly recommend!!!- read more

Prompt, professional, knowledgeable. Easy to work with. 3D Plumbing has been maintaining our whole house filters (and more) for over 8 years. Glad I found 3D Plumbing. read more

Excellent customer service and very informative about procedures. I didn't realize how important it was to have a tankless water heater serviced. Darnell explained the functions of all major components and why its important to maintain each unit. I highly recommend 3D Plumbing. read more

Darnell is friendly and easy to work with. That's where it stops. We've had several issues with his workmanship including INCORRECT installation of the whole house water filtration system, and leaks in every thing he installed. I got an Aquasana whole house water filter/softener, an RO under-sink filtration and two faucets (in the second bathroom) installed in December 2017 by him. Why did I choose 3D Plumbing - it was one of the 3 plumbing companies suggested by Aquasana for installation of the whole house water filter/softener. He ended up breaking the main valve for water that comes into the house. He had to fix it. He charged me $125 + parts to fix a problem he caused. The under-sink RO filter he installed was leaking after installation. So, was one of the faucets in the second bathroom. We had to get him back the next day to fix these leaks. The leak from the RO filter was fixed. However, the leak in the bathroom sink faucet was not completely fixed. So, I fixed it myself after his second attempt failed. It was a simple fix for me, once I discovered where the leak was. Why am I writing the review right now? I had a suspicion that he switched the inlet and outlet into the whole-house filtration system within a week after installation. However, today (almost 6 months after installation), I spent more time to investigate and discovered that the inlet and outlet are indeed switched. So, I have to get another plumber to have it fixed, and of course spend some decent chunk of change. Lastly, although he was supposed to have received training to install the Aquasana system, he did not have all the tools required to install the filtration system. He had to lease one important tool from a plumbing outlet in Modesto. He charged me for that as well. So, after seeing his work, I'm coming to the conclusion that he does plumbing as a second job, and it is not his primary profession. I cannot recommend him to anyone for doing any plumbing work. read more

3 D plumbing was incredible. Jamal was the technician. He fixed the problem with my water heater in about 30 minutes. Incredibly bright and great individual. Donell is the owner and also very good to work with. Highly recommend!! read more

I purchased a water softner from 3D plumbing and could not have had a worst experience. Told me I was getting a whole house water softner/water filtration system but my wife was smart enough to get our water check after it was installed. The test revealed the water was not soft at all nor was it filtered. Installation was terrible and not up to code. Did not recieve a full refund for improper installation, wrong/fake product, and doesn't follow proper contractor codes and rules. STAY AWAY!!!! read more

We have used this company for our water filter system,water heater repair and shower replacement. We are very pleased with everything. Darnell has done a great job for us and stayed within our budget. We would recommend him highly. read more

We just moved to Modesto and we need help with our water heater. Darnell drew owner of 3d plumbing came to help us he came out about 2 times and still couldn't fix our water heater. we had house insurance and he went through them too so he ended up charging us about over $200 and charge them over $400 we still don't have a working water heater. Oh and the 165 he charged us was for a free part he got on our water heater warranty and we only found out because we called and asked the manufacture. He took advantage to the situation. He never emailed us our receipt for the part and we are no longer doing business with him. read more

Excellent service. I needed a water heater valve replaced. Darnell came out the same day and replaced it. Very professional. Very knowledgeable. I will use 3D again. Thank you read more

Friendly and knowledgeable, always has been available same day when I have called him, my only complaint is that he is a little pricey, but you get what you pay for! read more

Our water heater went out on a Saturday and since we just purchased the house, we had to go through the home warranty company. They provided us with a referral and a technician came out on Sunday. On Monday 3D contacted us and we scheduled an appointment for Wednesday (per my schedule). The technician who came to our home was Jamal and I have to say, having dealt with a few plumbing companies over the past few months for a variety of problems, he was the most professional and thorough person I've worked with. He thoroughly explained the problem, was precise on what I should expect after he fixed the water heater and took the time to explain how to flush our water heater, giving me step-by-step instructions. It was just so refreshing to meet a service technician who is so thorough. He cleaned up after himself and from start to finish, completed the job in about 30-45 minutes. I know have a plumbing company I will be using for all our home plumbing needs. Thank you! read more

We originally called 3D Plumbing off a referral to replace our 75 gallon water heater. It was recommended to discuss a tankless water heater wirh Darnell. He explained the benefits of one, the cost savings, and maintenance; we opted for one. He recommended Navien system, which was more expensive but after explaining - thoroughly - the benefit we went for it. I am happy to say ALL his talking points came true. Water is quickly heated and distributed all around the house, maintenance issues are low, and our gas bill was greatly reduced. After a year, we have seen at least a 40% reduction in our gas bill. We highly recommend 3D Plumbing. Service is fast, honest, friendly, and personal. Thanks Darnell read more

this place advertises on the radio to have them come perform a yearly hot water heater tank drain to remove the sediment at the bottom - unless things changed just recently...the industry STOPPED installing tank valves at the bottom of the tank where you USED to be able to drain them yourself once a year AND also tap into it with a garden hose to get the hottest water possible for pressure washing, etc...but quite a long time ago...the industry started to omit them and haven't seen them since read more

This company came out today and did a fantastic job! I was impressed. I had another company come two days prior who tried to tell me I needed a new water heater and a new garbage disposal. They informed me I had the wrong parts as well. So before I went ahead to spend all my money on a new water heater and disposal I got ahold of 3D Green Plumbing. He came out and was on time. He was very professional and was educated about plumbing. I can tell he was honest and there are not many honest vendors these days who want to save you money. Come to find out the parts I had were the right ones. He was able to install it without dely. Also he fixed my garbage disposal with no problem. He saved me 2 grand! I will be calling him back for any issues in the future! The price was very affordable and worth it! I couldn't believe that I almost got taken for money with the other company!! Thank God I called 3D Green Plumbing!! read more