Professional, good communication and competence service. Was a referral and will refer as wellread more

They are NOT open 24/7 - closed saturday and sunday; bad and confusing information provided by…read morevendor

BLUF: Prompt, efficient, courteous, expensive service…read more We called Quix Plumbing Service to repair a flushometer toilet. Quix was very transparent about its prices and cost estimates. They told us that appointments during the weekend started at $350, but started at $175 (plus tax) on weekdays. We opted to delay the service appointment to a weekday. Quix called us the night before to schedule a time window. Phil, our assigned plumber, was early, fixed the problem quickly, and gave estimates on optional repairs. Quix promptly provided a payment receipt with work description via email, and they also gifted two bottles of scented hand soap. Interestingly, Quix Plumbing Services doesn't handle sewer-related work; you will need another provider for that work scope. While I might strongly consider becoming a plumber in my next life (because the industry charges $$$$), in this life we would consider calling Quix again for internal plumbing needs.

UPDATE. QUIX has not returned calls to address the issues (I will remove or update the review with…read morea more positive rating if they do so. Otherwise the response below from the manager is words without action). They installed a Delta T13420 shower+tub faucet. The water pressure is extremely low. 45+ min to fill a tub (40x24x12 inches). I called Delta customer service. The rep told me the plumber should have inspected the lines before installing it, and use a flow meter or a measuring bucket to check the flow. The 2nd plumber who came the next day did not check the mixing valve or the cartridge. He broke the faucet while fiddling with it (there was no issue). He broke the spigot from the wall and soldered a proprietary adapter. The blow torch broke the tiles. He did not solve the problem. When I went to Crest hardware in Brooklyn to look for a possible solution, the associate, who has experience as a plumber shook his head when I showed him photos of the job. He said the plumber should not have soldered that adapter to the wall, which prevents using most common faucets. Quix customer service did not address the questions. I asked how long should it take to fill a tub. He said "at least you won't get scalding water" The Delta customer service stated that it should take 10-15 minutes. Now it takes 45-50 min. I suggest customers pay attention while the plumber is working, and ask questions, as they won't explain what are doing and the pros and cons. And inform yourself on the job needs to be done with online resources. original review below. 2 plumbers came on 2 different days, February 1st and 2nd, 2023 The first one was polite, a guy from Dominica. He replaced a 3-hand bathtub faucet, with a single knob. After he left I realized the water pressure was really low, and that it would take 45 min to fill the tub. They sent someone the next day scheduled at 8 am. He was more than 2 to 3 hours late and they called 90 min after the scheduled appointment. The 2nd plumber took a long time and broke the tile around the faucet. His attitude was aggressive. I told him that my water shut-off valve was leaking. He just yelled to not touch it. He left a mess and did not fix the problem. Instead of addressing the problem or explaining he acted like a bully. A guy from customer service called the next day after i noticed the water pressure was even lower. The rep on the phone claimed that the new kind of faucet levers have less water pressure. And claimed that the old 3-hand shower handles are not for sale anymore, i checked there are several for sale at Lowes in Brooklyn. The tone could have been polite. I go diving half of the year and I always need to fill the tub to rinse my wetsuit and gear. Waiting 45 min to fill a medium-sized tub is inconvenient. The plumber could have discussed the issue beforehand. The 2nd plumber the next day should have acted in a more polite and professional way. The customer service representative could have been less antagonistic. I would rather have a different company fix the issues in an old tenement building. But it is the landlord's choice. I lived in this apartment for 15 years, and this was the worst experience with a contractor. I would give it 1 star, but at least the first plumber was friendlier. so 2 stars. The customer service person on the phone refused to send someone to address the problem. They left my bathroom a mess, with a problem that I did not have before. I would just like the water pressure to be restored to the way it was, being able to fill my tub in 10 minutes rather than 45 minutes. I prefer to post positive reviews of businesses that I appreciate. But in this case, it was such a negative experience, that it may be relevant to potential customers to be aware of this.

I called them at 8pm on a Thurs night and they answered the phone, asked for pictures of the work…read morethat needed to be done, and Franky showed up the next afternoon. He did amazing work, and stuck with it for several hours due to a very old house with original piping. Replaced pipes and valves under the bathroom sink, replaced a drain pipe for the shower, and fixed multiple leaking valves in the basement. Outstanding work and work ethic! Would highly recommend to anyone on the island, and will definitely call them again if we ever need anything in the future. Thanks Franky and John!

Outstanding work; excellent communication. Frankie came out & did an amazing job clearing my…read morekitchen drain clog. He was quick, polite, professional--and he cleaned up afterward. Just like Vivian P. said. :) Definitely I'd use them again. Thank you so much fellas!

I had an excellent experience. I highly recommend this company…read more I submitted a request through Yelp on a Saturday after discovering that I had no hot water, and they responded within minutes. Even better, there was no extra charge for a Saturday service call. The technician arrived at my home in less than an hour and was friendly, courteous, and professional from start to finish. He quickly diagnosed the issue, clearly explained my options without any pressure, and had the problem resolved in just a few minutes. I also found the pricing to be very fair and affordable. It's refreshing to find a plumber who is responsive, honest, knowledgeable, and respectful of your time. If you're looking for prompt, reliable service at a reasonable price, I wouldn't hesitate to recommend them. I'll definitely be calling them again if I ever need plumbing services in the future.

Hire this plumber, Joe was fantastic. He was experienced and professional, quick to respond, and…read morequick to complete the work. The job wound up being more than expected and the rate did increase from our initial discussion over the phone, but it was ultimately a very fair price for the work. Unfortunately for me, he was the third person to attempt my clogged kitchen sink, so I would strongly recommend you START with him! 10/10 will call again next time

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

The customer service and timeliness of appointment was exceptional. I have deducted one star…read morebecause I requested an itemized invoice and after realizing I was only emailed a payment in full receipt, I had to call back and was advised that they do not provide itemized invoices that include material and labor costs; only paid receipts. I feel like that should have been clarified upfront, upon my initial request, versus having to call back and being advised after the fact.

I am so grateful to Vuksani for their incredible service. They are reliable and trustworthy. I was…read moreimpressed with their service, diligence, and expertise. They treated my house like it was their own. I will call them again for all my plumbing needs.

They are absolutely amazing the quality of services providers are amazing! The staff is great.read more

What a great experience. Highly recommended!…read moreMy hot water heater was leaking and I needed to replace it ASAP. Bara did a better job analyzing my situation via photo than someone else did in person! Another company was saying I couldn't replace my 50 gal hot water heater with another 50 gal. Space was too tight. So, they quoted a 40 gallon. Bara told me from the photo, it would be no problem to do another 50. I asked him to please come make sure. He came, he confirmed and we did the job the next morning. He did a 50 gal for hundreds of dollars less than the other company wanted for a 40 gal! I had quotes for over $2,000 for labor! MBA charged me less than 1/3 of that! Very easy to work with. Fast, efficient, polite and affordable. Would give more than 5 stars if I could.

He was fast. He got the job done. I have no idea what he did in there but I can shower again…read more Yessss. Thank god.

Great experience from start to finish! Communication was clear and timely, pricing was fair and…read moretransparent, and the work was done professionally and efficiently. Knowledgeable, reliable, and easy to work with. Definitely recommend to anyone in NYC looking for a trustworthy plumber!