Another great experience with Henley's,..this time with the plumbing guys…read more They rebuilt two toilets a month or so ago with Togo toilets here when we moved here in 2021. They were nothing special. But the Master toilet's loose-fitting valve seranaded us multiple times each day in a pitch best appreciated by dogs. That's what prompted our call initially. My partner was fine with the rebuilt toilets, but I noticed a couple of things that I worried about - mostly related to pressure and power in the flush. Henley's was happy to accommodate my concerns, sending David Casillas, who we met at our previous appointment, to check things out. He took the time to look at each toilet and adjust some things and explain what I was hearing and seeing. He went so far as to snake the Master toilet, saving me from the struggle of getting our snake in the right position to do job correctly. David was also kind enough to remove HVAC-system filter because I forgot what size our filter was. YaY. How helpful for something that wasn't even in his "jurisdiction" or specialty!! The guys always send a text when they're on their way; they arrive within the service window, and if an issue or delay arises they advise you. Everyone we've worked with is pleasant and explains things thoroughly (and if, like me, you might be clueless with some plumbing or HVAC concerns, they give you an explanation a lay person can understand and wrap their head around). Their prices are fair and reflect average prices in our area. We moved from our place with a longtime family plummer of 2 who we trusted and would arrive without fail in a plumbing crisis. While not a family plumbing company of two, Henley's gives the same care and attention to detail.

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

I've dealt with a lot of contractors over the years, and to be honest, it's gotten to the point…read morewhere I expect at least one thing to go sideways. That was not the case here. These guys installed a whole-house water purification system and a new water heater, and replaced my main shutoff valve and a shower valve. Every part of the job was done professionally and with attention to detail. What stood out to me was that they didn't just do the work--they took pride in it. The plumbing was clean and organized, and it looked like something you'd want people to see. No shortcuts, no sloppy workmanship, no "good enough" mentality. The crew showed up on time, communicated well, answered my questions, and treated my home with respect. When they were finished, everything was cleaned up and looked great. In today's world, it's getting harder and harder to find companies that truly exceed expectations. This one did. If you're looking for plumbers you can trust to do the job right the first time, stop looking. These are your guys. The price was extremely reasonable, and it was definitely money well spent. I will definitely be calling them again for future work.

Great service! Mike was knowledgeable and took time throughly to inspect, explain the issue, and go…read moreover the available options. Once we chose options Mike and David did a great job repairing pipe leak. I would definitely recommend Showtime Family Plumbing to anyone looking for plumbing service.

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

TONY REYES exemplifies, professionalism and integrity to the highest degree! His response time to…read moremy original call was spot on, and the Services were beyond ALL OF my expectations! Water heater repair was completed and the quality of work was EXCELLENT and quick, cleanup excellent! Service beyond my expectations, and WILL use there services again!! I RECOMMEND 100%!

I cannot say enough about Tony and his team at Drain and Sewer Pro. Tony, was the last of three…read morequotes I got for a new tankless water heater. He responded to my request so quickly. He estimated the cost based on the pictures I sent him and by answering a few basic questions. He came out with the right sized water heater for my space, sight unseen. He and his team got it installed and working quickly and efficiently, and in a much shorter time frame than he told me it would take. Tony was extremely friendly, polite, respectful, and professional. I was very impressed with his service and the quality of care and attention to detail he provided. Not only was his service great, his prices were much cheaper than the other quotes I got from the bigger companies who claim to be pros, but always caused me to call them back out to fix what they did. Tony's price was fair and didn't budge from what he quoted me. Drain and Sewer Pro really are pros and they do quality work. They will be on my contact list for the next issue I have, for sure! Thank you, Tony! You guys were great!

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I had a tankless water heater emergency late on the 4th of July. Got a response the same evening,…read moreand had a service call the next morning and hot water again an hour later. Just fantastic service from beginning to end. I've had more than my fair share of plumbing nightmares and Pride Plumbing went above and beyond my expectations, and for a fair price. Thank you!

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

Needed to reach out again for our continued issue. There is a back unit built on a garage so this…read moretime, they went through that plumbing. Discussed potential future fixes for current minor concerns and for now, found a plastic piece in the pipes that could be what's been causing our ongoing issue. Also, just over time, these pipes got greasy from grease that can get down the sink from even just cleaning dirty plates. Our 1st and quickest option was a jet flow process. We did this and it did clean out the pipes and got that plastic piece out. We are continuing to monitor our situation and discussing future needs for the pipes anyways but per usual, Always Ready Plumbing and Drain was amazing. They arrived quickly, always super friendly, professional and efficient, and the pricing was still fair for what was needed this time as well. I continue to not be able to rave enough about them! Thank you again!!!!

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

Ramon did an excellent job with my tankless water heater flush. He was very educating and explained…read morethe entire process. He was quick in communicating and responding to my questions when requesting services.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob