No multi-unit building insurance and high priced quote for the repair. Found another company who has the insurance and was significantly cheaper. Response to the owner: Btw, apartment isn't commercial building, but yes I did find another company who had full liability insurance for working on apartments and 3X cheaper. I even mentioned I have hot water shutoff within the apartment. And please see the exact wording of your quote, no mentioning on 'replacing the whole thing' at all. And when I mentioned the price was too high, there was absolutely no response until I posted an review. read more

Pipe Bros Repipe Experts - Thanks for a response. But I wish the owner were a bit more honest. - Plumbing Near Me - Torrance, California

FRIENDLY and came out right away! When all other plumbers were booking weeks out, Pipe Bros sent someone out right away. And he was GREAT! Nice, competent, reasonable. read more

Reached out to them one afternoon and they were able to get out the very next day. Easy to communicate with and coordinate arrival. They provided a two hour time block and narrowed it down as they were able to more accurately provide arrival time. Awesome that they promote being pet friendly, though they don't promote being child friendly haha.. made me wish I had a pet so they could be friendly to it. They showed up at the arranged time and no creep factor at all. Christian and his partner were courteous without being intrusive. Sad that it seems so rare to get any kind of in-home service without the concern of being unsafe. They took about 15-20 min to evaluate all of the things we needed and provided estimates for repair or replacement for each. They don't have a showroom but they described the replacement products to us and Christian went to retrieve them while his partner worked on removing and prepping everything at the house. Within hours we had replaced everything and it's been groovy ever since! There's a 50$ inspection fee pre-payment that can get credited towards any service that you proceed with. The repairs and replacement estimates didn't seem unreasonable. Now I can go back to doing dishes without worrying about anything. Woohoo. read more

Titus was my plumber and he was amazing. Showed up on time, was knowledgeable about what needed to happen (I had an ABS pipe that became detached), was fast, and super nice. He also helped me identify the cause of a clogged pipe and drained it. Cost was totally reasonable (as a reference, some other quotes I got were almost 3xs what I ended up paying). Communication was excellent. Got a response to a quote request immediately. Receptionist who helped get my appt scheduled was friendly & helpful. I am so happy that I chose Pipe Bros for the work I needed. And I highly, highly recommend them to anyone who needs to have plumbing work done. read more

Last year I purchased a condo in the south part of Pasadena and I redid my kitchen completely. I noticed the kitchen sink cabinet was showing some egregious leaks even though everything was new!!! It seemed that my leak occurred anytime we were cleaning up the dishes and when the dishwasher had been run. I called Pipe Bros after reading a ton of comments and reviews on Yelp for Licensed and Bonded Plumbers with 50+ public reviews. Titus was dispatched today promptly during my quoted arrival and service time. Wow! I am so impressed with the service. I thought my dishwasher was leaking but Titus diagnosed a leak from my exhaust port never having been sealed properly by my kitchen contractor. Also, a long term problem was diagnosed and prevented. My kitchen contractor had apparently done a really poor job installing my new sink and dish washer, particularly how the pipes were complicated and likely to cause blockage later on. Titus was able to within the service window completely revamp my kitchen sink piping and even refurbish the joint connected to my pipes inside the drywall. A seal was missing as well, so Titus identified that and replaced it. I would recommend Titus and Pipe Bros to anyone in the community. Here's a picture of my sink underside: read more

Pipe Bros Repipe Experts - Plumbing Near Me - Torrance, California

I contacted pipe Bros after I noticed our water heater was leaking in the garage. Titus came out and diagnosed the problem. Our water heater was under warranty so they ordered the parts needed and had them sent to my house. They came back once the parts arrived and installed them. Titus was very friendly and I would definitely use this company again if I had a plumbing problem. read more

Pipe Bros Plumbing Service is amazing. Fast, Friendly, Professional, and Affordable. Their staff knows there stuff and treats you how you should be treated - with respect. My main junction from the water heater to my guest bathroom 3 floors down, to my pipes for my washer / dryer on my second floor. Now my water bill is efficient, hot, ready for use immediately. Scheduling an appointment was a breeze along with great follow up to make sure my issues were properly handled. Thanks again, happy to refer you to all of my friends. VIP Treatment - Many Thanks!! read more

Pipe Bros Repipe Experts - Plumbing Near Me - Torrance, California

We woke up to a leak in the supply line to the water heater this morning. We reached out around 8:30am, and by 10am Titus was here where he immediately diagnosed the problem, and he was done and gone by 12pm. Totally great and reliable, and problem solved! Will keep these guys in mind, if there is a next time! Even more appreciated was that he was on time, and Evelin stayed in touch with me while we waited for him. Thank you! read more

They did d a great job replacing my water heater. They were quick efficient and priced below other local companies. They communicate well and were on time read more

Plumber came out to fix a job another company did not finish properly. It was a simple adjustment. Plumber was friendly and competent. Office staff was friendly and efficient in communicating and making the appointment. I would try this company again if I have a future plumbing issue. read more

I have called PipeBros Plumbing 2 times for service. They are prompt n dependable Evelyn is on top of everything, service is great. Titus one of the plumber's fixed my problem quick, price was great. I highly recommend this company, I know who to call for honesty n good prices, thank u for your service. read more

I had a main drain line leak directly above my cars in my garage. I called them knowing full well that the drain line cast iron pipes needed to be replaced. I work 7 days a week and a lot of hours, so I needed them to stick to a time and make sure it was done in a timely manner. At the same time, I'm not crazy, so of course I wanted them to beat the price I was quoted by another reputable company. Pipe Bros beat the price reasonably, but also came in at the expected time, did the job, cleaned up their mess, and left in time for me to get ready for my next meeting. They've earned my business! read more

We had a clogged toilet that defied our plunger for TWO DAYS! It wasn't pretty, so we finally gave in and called Pipe Bros for backup. When the appointed time came, I got a courtesy call letting me know our plumber was en route. Christian arrived promptly, discussed pricing, and had us back in business within minutes of arriving! He was also nice enough to repair a minor issue in a bathroom sink for no additional charge. I would have no hesitation calling Pipe Bros in the future. Thank you for the help guys! read more

I really appreciate pipe bros being helpful on checking up a leaking water heater. One of the pipes was leaking and the one wasn't. I was given an option to replace one leaking pipe or both. The maintenance cost is fair and acceptable to me. I also asked about getting a tankless water heater and was provided pros and cons of using tankless water heater. I am very satisfied with their maintenance service and knowledge. read more

Titus did an exceptional job finding a hard to track leak in my home. The work was fast, reasonably priced, and most importantly, the leak is gone. He was also right on time, which is always appreciated when booking services. Will definitely call Pipe Bros first for plumbing needs. read more

After posting my initial review of Pipe Brothers, I was called by the owner who apologized and offered to make things right by taking my payment down $66. Because of this, I am now giving Pipe Brothers five stars for total customer service and guaranteed satisfaction. read more

Pipe Bros. are amazing! Everything from initial contact with office and scheduling was super easy and convenient. Christian is a super and honest plumber who explained things clearly and in a way that did not make me feel like a schmuck. I highly recommend Pipe Bros. and will call them again in the future. read more

A very pleasant service man came to fix a leaky problem toilet in my garage. The solution was a piece of wood to prop up the tank. So...Ok. The service man came in to the house to write up the invoice and while he was inside I asked him about my bathroom faucet. The cold turned in a direction that was surprising to me. He explained that if it were a regular handle and not the one I had it would seem natural. This made sense to me, but we noticed the handle was loose while we were examining it and I asked if he could make it tighter. He did, and it took all of 45 seconds. He then sat in my living room and wrote up the invoice. I was very surprised at the price but that's because I am cash poor. Haha! (love rich) He charged me $75 just to tighten the sink! I would have liked it, if he told me how many beans it was going to be at the time because it seemed like something I probably would have done myself eventually. He told me I could write a review for a discount. I don't think I would ever normally come here to mention my experience because it was really very normal and not particularly noteworthy. But since you asked... also I'm sorry I am a day late! UPDATE: I received a call from a supervisor one day after my review was posted and he told me he had noticed my review and wanted to make things right. I wasn't particularly in need of this. I only posted the review because they had insisted on it. He assured me that the service men are supposed to quote a price before working and he offered to refund the $75 charge for tightening the bathroom faucet handle. I thought this was very fair. He encouraged me to delete or edit my review in accordance with this refund. I have added a star because if I was quoted the price at the time, I would have been much happier. read more

Yesterday, I had problems connecting with this company and wrote a negative review. The communication problem was like something out of the Twilight Zone. Somehow, my call to Pipe Brothers was received by Rescue Rooter. This caused all kinds of confusion, with multiple calls telling me someone would be out between 2 and 4 p.m. another that someone would be out between 4 and 6 and, finally, a call from Rescue Rooter that they couldn't make that evening. Today, as promised by Pipe Brothers, one of their technicians, Dave came out and patiently dealt with a seeming minor job that became a major job. In the process of working in cramped conditions with ancient plumbing, he was patient, courteous and thorough. I can highly recommend Pipe Brothers. Tim Callahan read more

Absolutely Fantastic. Very pleased...appt. the same day. When I called I was told "we are pretty full", my heart sunk because I thought I'd have to wait a day or more. Nope...I called around 10 am and was told they would have someone here between 1 and 3. Titus got here at 1:10. We have a Jacuzzi tub/shower/steam... access to the leak was easy but I thought we had one leak...we actually had three. He fixed two and found the third..there is a small crack in a filter (has been there for at least 5 years) and he found it. Nobody else found it, Titus did. When I hunt down this filter (tub is 17 years old )I will be calling and asking for Titus to come out and replace it. It took much longer than he probably anticipated and still only charged what he quoted. Outstanding service, from my initial phone call till the minute Titus walked out the door. I will be saving their # and calling them for any plumbing issues I have at home and any we might have at my bosses rental..this property is considered our shop/place of business/bosses home. Pipe Bros and Titus... thank you for the fantastic customer service and extremely fair prices. read more

I am an apartment manager so I call Pipe Bros often. They are my go-to plumbers. They always send someone promptly. The guys they send out are respectful, knowledgeable, explain things well (important for me cuz I don't understand anything abt plumbing ), and friendly. They're prompt and dependable. The front desk lady, Evelyn, is easy to get ahold of and always does her best to fit me in. Once I had an emergency at 7am and they had someone on the property by 845. I was super impressed! I will be sticking with them for all my plumbing needs! read more

I had one of those stressful days where I discovered flooding in my basement the day before I was about to travel out of town for a couple of days. I called Pipe Bros for an emergency same day appointment and explained the situation; they were very kind about the situation and set up an appointment later that afternoon. Christian came out within the two-hour appointment window and promptly figured out the issue with the flooding. He was very professional and nice as well; he was explaining everything as he went along. Christian also was super honest about the issue and didn't try to offer services that I didn't need, which I really appreciated. Seriously, this a great company and I highly recommend them if you have a plumbing issue. I will definitely be using their services in the future! read more

Pipe Bros plumbers are reliable, honest, on-time, dependable.  The plumber came out and fixed a pinhole leak fast.  The technician did a pressure reading and diagnosed other underlying issues with the piping at my house. The plumber also provided an estimate for water heater replacement and disposal of old water heater. Pipe Bros plumbers are commendable and recommended for anyone in the area with plumbing service requirements. read more

Last week I had a gas leak in my house so I called Pipe Bros to get my gas back on ASAP. Christian came out that same day and fixed it super fast. I highly recommend them for their great customer service and speedy quality service. :) read more

I had a leaking water heater and received a recommendation from a friend to have Pipe Bros come out to take a look. This was after I had another plumber come out and tell me that it would cost $1600 to replace my water heater because they had to bring it to code (mind you I live in a unit that was built in 2007) and it was an upstairs unit. Pipe Bros told me the leak was from the drain valve and the tank didn't need to replaced, though they did give me the option if I decided to replace it. They replaced the valve for a very reasonable price and the leak is gone. This was several months ago and still no leak. I appreciated their honesty and quick service. read more

Our household had a plumbing emergency with our shower cartridge being stuck. We had called another plumber previously who wanted to charge us $280 an hour because it was an emergency. They claimed they had to cut a hole into our bathroom wall and replace the entire valve which would have been a 4 hour job. Christian from the Pipe Bros fixed the problem within 20 minutes without having to do any invasive work whatsoever. My family really appreciated the honesty which is truly rare these days. read more

This review is a little overdue but well deserved. We had a crack in our pipes and needed some plumbing done. It was a long weekend and I was calling around asking for anyone to show up and help. I posted a status on social media, and a friend referred me to pipe bros. I was so trilled with their service and ability to come out an take care of business on a long weekend. We were having a BBQ and well, we needed our plumbing to work for our guests. The owner is this nice guy who came out and gave me an estimate and asked how I heard of their company. I told him a friend referred me and to my surprise, he was so trilled about the word of mouth advertising that he slapped off a few dollars to help with my cost of repairs. The work got done just like he said it would and within the estimate. I hate when people give you an estimate and go way over budget/time. The guy was so nice that I even invited him and his wife to my BBQ (they had other plans)! Why 5 stars? I hardly ever give 5 stars but this guy deserved it. 1) when I called and left a message I got a quick return call, 2) came by right away to look at the work, 3) got it done in great time, and 4) reasonable pricing! I saved his contact info for future plumbing needs! You can't go wrong with this guys work! read more

Christian showed up on time to replace a giant 75-gallon hot water heater in our basement. He did a great job and I had him come back the next day to flush out our instant hot water heater in the guest house. I'll definitely call Pipe Bros. for future needs. read more

Several days ago I began to experience a homeowners; nightmare [water coming through downstairs light fixtures for an upstairs leak] which unfolded over several days. The technician Steve sent out was Christian who, over the course of several days, made things easier for me. I appreciated that Christian told me up front about costs and, because I had to take time off work, he made sure to call me ahead and assure me he was on his way. The work was done in the shortest time possible, no delays with no hidden costs. When I need a plumber again, I will be calling Pipe Bros. Thanks for being there! read more

Was very happy with Titus our plumber! Was prompt friendly and informative about the work that needed to be done on some old piping that had been neglected for to long. Had anxiety after told and showed what the problems were but after work was done everything was up and running looking good and Titus was kind enough to clean up the work. Now able to sleep a lot better! Thx Titus! P.s. I thought I got great deal for work done. Hope to see you next time we need help! read more

I am so impressed with the guy who came out today. Over a year ago we had another plumber come and pipe bros was able to show me the hacky short cuts this guy took and then fixed them. He properly replaced the pipe that was leaking, he caulked the counter and sink where water was leaking and causing the wood to rot, and he used metal pieces to strengthen the wood areas and keep our faucet stable. He was quick, efficient, clean, and very respectful. We will definitely call pipe pros for any future plumbing issues. read more

I am a real estate agent that manages several properties in the South Pasadena area. My usual plumber has to come a long ways in order to service the properties in this area. One of the tenants had an emergency and requested service immediately. I contacted Pipe Brothers and received immediate appointment for the same day. I thought they would charge more for the immediate service, but when Titus showed up at the property, he called me to explain what he found, charged a normal service fee and fixed the problem. I will be using Pipe Brothers for all my properties that I manage in this area from now on. I give them my highest recommendations. read more

I had emergency pipe leakage at my house. These people are amazing. I called them to get a quote and see how soon they can come in. Reasonable pricing and efficient service. I have had good experience with them and would likely refer them to family and friends. Thanks Pipe Bros Plumbing! read more

This morning I found a leak on my outside faucet. Within 30 minutes of calling, I was greeted by Steve at Pipe Brothers. He gave me a quote on fixing my leaky valves and then started work. He was finished a few hours later. I was very impressed with his expertise and professionalism. He even checked the water pressure to my house and the back yard. I highly recommend this plumber and will call them again if I need them. Fair, Honest and Professional! read more

I've used Pipe Bros twice and both experiences were beyond satisfactory. Punctual. Professional. Clean. Fair. read more

Great, courteous and professional service. Needed last part of a kitchen remodel plumbed and they got it done fast! Great work from Titus.

Interesting update by owner considering he was the one who acted in the manner posted. Unfortunately another example of why I gave this company a negative review. My posting is a factual account of my interactions with this company. read more

I've had a couple of plumbers throughout, fixing different things in the house and none of them were so professional and polite like these guys were. Not to mention their pricing, it was way more reasonable than others I've had in the past. They were quick and got the job done. Would 100% recommend for anyone read more

Finally found the Holy Grail of plumbers: guys who are honest, know their business, and are fast to the job and fast to finish. Steven, on the phone, was patient, clear, and honest. His technician Kevin came to our house in Mission Viejo within the hour Monday night after 6:00 pm, and swiftly and professionally solved our frustrating clogging problem (every shower and toilet in the house backing up for the last three days). Kevin was able to immediately and expertly answer every question I had--including questions that I did not think would be in his field of expertise. He gave me excellent advice and was able to provide instant, specific pricing on several other plumbing projects I want to pursue in the future. I highly recommend Pipe Bros for all of your plumbing needs. read more

Overall good service, They were very kind and worked fast. Since my food disposal unit was broken, after fixing it the worker gave me tips on how to avoid breaking it again and what to do If it breaks. I definitely recommend using pipe bros. read more