We are into our 8th year of home ownership, having undergone a full gut renovation of our home, new…read moreroof, siding, deck, HVAC, electrical, plumbing, home additions/ extensions etc, we've had at least a dozen contractors working on our home over the years-most were great- some ok, and a maybe one bad. Pete and the team at Gus Pools are hands down the best contractors we've ever worked with-- period. Honest, reliable, incredibly responsive and fairly priced. (In fact their prices are too reasonable and should be raised!) Just nice, decent folks you don't see much of these days. His recommendations were also fantastic- we used his mason, Eddie who was also amazing. And his architect Genarro Finelli. I saw some negative posts by a few haters about not being able to get Gus to service certain people's pools, because they weren't built by Gus. That just motivated us to have Gus build our pool so they could service it!

Gus Pools just opened and serviced our pool for the summer! It's our second summer with this…read moreamazing pool from Pete and Bonnie and the team at Gus pools. Thank you!!

This company did a complete redo of my pool a few years ago. All new equipment and everything…read more First, I had a problem shortly after and they refused to come out or even talk to me about the problem because I didn't use their maintenance service. Then, I realized the auto-fill they installed wan't even complete. There is a custom piece that connects the water supply to the pool that was never left with us that renders the feature completely worthless. Spent 10's of thousands of dollars just to be ghosted. In 20 years of owning this pool and using several services over the years for the problems that are beyond me and I've never dealt with another company as unprofessional and self righteous.

I have been using Moloney forever and i am thoroughly satisfied. I have recommended them to…read morecountless friends and I will continue to do so. I previously did business with a much larger company and they simply couldn't provide the level of service that Paul and his team can. I will have mechanical issues on a Saturday and they will send someone out to get the pool working or yesterday was my daughters Prom and even though my typical cleaning day is Friday, Paul sent his guys out on a Thursday to make sure that everything looked great for the photos. And then they came again today! Give Paul a call. You won't be sorry!

Lorenzo & James did an exceptional job ...it exceeded my expectations...so absolutely happy...I…read moreneeded a liner...they came...looked at the pool...gave me a price...came and did the job...so very happy...thank you guys!...

In short, this is a company that shows very little integrity. I wish I had seen other negative…read morecomments earlier to avoid this experience, so I'm posting to alert others. About four months ago, we signed a contract for a $15,000 project to rebuild all the pipes of an in-ground pool, for which I paid a $6,000 deposit. Just before the project was set to begin, I decided not to move forward (the reasons are another story I may leave for a separate review). Zachary initially agreed to refund the deposit, but that's when the horrible experience started. They first claimed the entire $6,000 deposit had already been spent on "materials," and that it would take time to recover the money from their supplier. The project itself was mostly labor, and even if every material had been purchased upfront, it would not reasonably exceed $1,000. I was never provided any proof to support their claim. They promised to return the full refund within six weeks. Partial repayments were made, but the schedule kept changing, amounts kept shrinking, and payments were skipped repeatedly with various excuses. Now, 16 weeks later, only about half of the deposit has been repaid.

Juan is so helpful and fair. He does not overcharge like many others. He is very knowledgeable.read more

David and his crew did a great job refinishing and repairing my pool steps. He was on time and did…read morea wonderful job!

I have gone thru many pool companies and none came even close to magic pools. John is professional,…read moreknowlegeable, and does phenominal work. He is always there when you need him, honest and trustworthy. As far,as i am concerned, the best pool company out there. Plan to use them exclusively fron now on. They are 5 star+++ company

My in-ground pool is older, and while I've used "full service" companies in the past, there always…read moreseemed to be expensive issues popping up--with little to no explanation. I never really knew what was going on, and the crews didn't seem interested in helping me understand. This year, I finally found someone who's different. John responded to my Yelp post quickly, was professional, knowledgeable, and genuinely wanted the work. He handled the opening, does weekly maintenance, and has taken the time to walk me through the different components so I can take on some upgrades myself. Can't say enough good things about John. He's easy-going, reliable, and has been maintaining pools across the Island for over 15 years. For my neighbors in and around Port Jefferson, the Three Villages, Mount Sinai, and Miller Place--John's been coming out to me, and he's a rare find if you're looking for honest, hands-on pool support. I'm so glad I connected with him and finally have my pool under control.

I have used this company to change the liner on my pool and make some physical modifications to the…read morepool also the work was great. Recently I thought I had a leak in the pool Tom called me the next day and said instead of them coming out and charging me a expensive service call he suggested a few things for me to do to test if the leak was in the liner or the filter system. I glad he did I discovered the problem and fixed it myself Thanks Tom

Margaret S. dix hills I want to recommend TC Pools for…read moretheir outstanding work. My white gunite pool is 32 years old, and with Tom and his employees abilities it looks brand new. The pool was built in 1987 , it needed to have it's gunite redone in 2005 ,and then again in 2019, both times it needed that attention TC Pools did the work , and we could not be happier. They are prompt , responsible and reliable.

We've used Biggs for opening and closing the pool a few times. Our pool is old and really needs…read morerenovation. Having to add water each night was a big pain. Steven came and diagnosed the issue and repaired quickly. Fair price and fast service.

I used this company to open my pool 2 years in a row. I found them to be completely unresponsive…read moreand sloppy. This year they left the chlorinator empty and off (because it apparently leaked) without telling me. I discovered the problem when my water turned green. I contacted the company, was told they would stop by. Apparently they did - but didn't tell me they had been here or what the problem had been or if it was fixed or not. Subsequent emails went unanswered and I have not heard anything since. and the filter timer wasn't set up properly, so it ran non-stop for more than a week and then had issues that needed to be fixed.

Mike and his team are great. even went above and beyond when i had last minute calls for…read moremaintenance. they also come right before opening season just to come by and "check on the pool". already have him scheduled for this year!

Needing a Power Vac for my POOL ASAP!…read more Finding the right people that will pick up the phone & charge a responsible price is hard to come by! I got extremely lucky and found Mike's Pool Care. Mike & Robert were on point. Once a appointment was made, they arrived on time & the service was dead on. They power vac & scrubbed my pool till it was perfect. They even added chemicals as part of the service "wow". I must say I was very pleased with the outcome. The price never changed, I will definitely use there service again!