Stopped in for trivia night on Wednesday. To the business' defense, I don't think the staff were prepared for the amount of people coming in at the same time. However, they have some work to do for improvements. I ordered a bottle of wine for their 50% off wine bottle Wednesday, but they didn't have my first 2 choices... eventually they gave me a comparable substitute about an hour after placing my order. If I had known it was going to be such a long wait to get my server back to take food orders, I would have ordered food when I ordered my bottle of wine. There were only about 2 servers for the entire room of trivia goers...as there were probably over 50 people in the room. Not a good idea by Pinstack. My burger was dry (could have used some mayo, and I didn't realize they optioned "well done" til I got my receipt, I don't remember the server even asking how I wanted it). I had to ask for the truffle mac and cheese after the food came, bc I had subbed it, but the kitchen missed it and gave me fries instead. While the mac & cheese tasted alright, there was no hint of truffle in it whatsoever. My friend added a fried egg in his burger, but the kitchen missed it too. Thankfully, the server did take the extra upcharge off the ticket. Overall, the experience was alright....but there is work to be done for preparation of busy nights like that. read more

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So I went here to bowl but never got a chance because the wait was too long. That is not the reason for the 3 stars. We decided to eat at the restaurant instead and the wait there was about 30 minutes. I'll go ahead and lead by saying the food was really good. The service, however was awful. I think they may be short staffed but the bartender was trying to make drinks, take orders, and bring out food and it wasn't working. I watched my food sit in the window for about 15 minutes getting cold. Once they got it to me hot, it was good. While we were waiting on the table, we played games and had a blast. This is definitely a good spot to go with a group of friends because there is plenty to do. I just hope they improve their customer service. I did notice afterwards, that they allow online reservations for bowling. Will definitely do that next time. read more

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Bowling, delicious fast food, milkshakes, ice cream, cookies, arcade, wall for mountain climbing, go cart area, so much to do.

Me and my family have been coming here since they first opened a few years ago and this place has gone down hill the new management is just horrible they don't know how to do anything it takes them forever to come and talk to you after an employee calls for them me and my family spoke with manager Edna when we had a issue with some game cards had to been new because I never seen her face before she was clueless to everything even asking employees how to do things and was very rude to me and my family and also heard her being rude to a employee like this is insane Pinstack's is going down hill with this new management read more

This place is nice, but if you have a big party don't expect great waiting service. I asked for a water they brought me a pail of water and a stack of cups....our soft drinks didn't get refilled until we got the check. 18% tip on our party isn't the problem, but the fact that we were not attended to by our waitress having to ask other employees for things we needed I really hope the tip doesn't go in her pocket alone. The manager is nice I will say that much. Definitely just don't come with a big party to "eat". read more

First time here celebrating my friend's birthday. We were in the VIP area (less crowded /noisy) . Service was good got some food and drinks and plates couple games. It was fun night with friends. It was crowded with kids but overall a fun time with friends. read more

The service at Pinstack on Canyon Ridge is absolute trash. I walked up to the bar, said hello, the server that was behind the bar made eye contact with me, then walked away from the bar area. My daughter wanted to play games, my husband had just re-upped her game card so we stayed. We got hungry, went to the hostess counter to be seated, no one was there, but 2 or 3 employees looked at us and kept doing what they were doing. No one addresses us. This was a Monday around 3:30...plenty of individuals dressed in Pinstack uniforms walking around. Additional note: I took a seat by door, across from the hostess booth to write this review. A white couple entered and walked to the hostess counter, no one was there, but an employee appeared out of thin air, almost immediately. I hesitated to describe the instance at the bar as racial, but after witnessing this, I'm thinking it is. If service here is based on color, please ignore my green money. read more

I wanted to review the restaurant called King Pin but that didn't come up in my search. The restaurant within Pinstack is delicious! We had the Honey Bee pizza and it was really good. I cannot believe putting honey on pizza would turn out so well. I also had the specialty drink Painkiller and it was pineapple coconut rum delicious and was pretty strong! We played video games afterwards and did some laser tag. Nice family outing! read more

The main reason for the low rating: they charge by time, not games. I've never been to a bowling alley that does this. I asked if I could pay for two games, and was told I had to buy in half-hour increments. I was told that because they were busy, I couldn't add time at the end. I guessed two games would take an hour, but after an hour we still had two frames left in the second game. The game immediately shut off, and we had to leave. Beyond that, the place is fairly mundane. The lanes are small, and you share a booth and ball rack with another lane, which is also unusual. The machines are simple, with no graphics. When I got a turkey I expected to see a turkey show up on screen, but nope, just an X and next person's turn. read more

Went there with my wife and kid. Baught $50 worth of game tokens. Immediately lost about $15 into machines that didn't work. It's crazy how many things don't work here. We tried to get someone to refund us, so they said would come back and then didn't. The staff here seems to be either overworked or completely bored. This place has a lot of potential, but it's not ran very well right now. The machines are obviously are need in desperate repair read more

Look at your food while eating... my mistake, 1/3 of my way in to my burger it's all pink, didn't ask us for drinks at all, had to ask for water , then we had to pour our own water at the bar , literally can see everyone in the kitchen and bar on their phones or something cause everyone standing still and looking down. Their milkshakes are warm and I don't even understand how they even did that??? My first time here .... probably my last read more

Pinstack - Bowling Near Me - Austin, Texas

Came here I think 2 days after they first opened in here in Austin, and they were still putting up things, fixing electrical etc etc. We were one of the first people through the door for a rare afternoon day date. It was super clean being opened only 2 days so 5 stars for cleanliness. We got seated quickly and were treated great by our server. I will say the food was pretty good, the fried mac and cheese balls were the favorites for us. The fried pickles were good but kinda soggy not enough crunch to it. We got the big appetizer platter and it gave us a good idea of what the food was like and it was worth it. We stayed played some games, very similar to a dave and busters but nicer. Game room is a little smaller but it has bumper cars, laser tag, a rock wall, some stuff hanging over everything so it was really neat to go see and hang out for an afternoon. Wanted to go bowling but it was honestly a bit pricey but I am sure you pay for the atmosphere more than anything. Overall great spot we definitely will go back and enjoy it more. giving it 4 stars only because the fried pickles were soggy, and it was open for business but it looked like they were still working things out, should have had all that wrapped up before opening (having random electrical work done all throughout not exactly very pleasing). Great spot would come back again. read more

Pinstack - Sampler platter - Bowling Near Me - Austin, Texas

Pinstack has a wide variety of games and activities to play. There's bumper cars, laser tag, bowling, so many options! There are a lot of games I've never seen anywhere else like axe throwing. It was unclear how to get food, apparently if the restaurant is closed you sit in the bowling area and someone will come over to take your order. We did sit but no one came by so we just kept playing games so not sure how accurate that is. They also don't allow backpacks fyi. Overall very fun, would recommend! read more

Pinstack Austin is a big new entertainment venues with bowling and arcade games. I went for a trivia night which is hosted in their great enclosed patio area (that can be opened for hot days). They have a good setup and it is a fun place. The food, however wasn't the best. The brisket nachos were really good and I liked the queso. The pizza was not bad but the Nashville chicken sandwich was not good. Some of the drinks were a little heavy on the grenadine but the frozen Jack and Coke was good. read more

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We came here one day on our group trip and we LOVED it! The activities were endless and everyone had a great time!(:

I think that Pinstack is a really good place to play bowling in Austin, The ambience is great, considering that the whole place is filled with lights, making it seem Neon and Electric, which helps the vibe. The service is fast and easy, because last time I went, I ordered a large lemonade, and I drunk it all, and there was free refills, so that was great. The lemonade itself was the best I've had. The Meat-Lovers Pizza was easy to eat and great, because it tasted good and had some bacon and pepperoni I think I remember. The overall place is huge, having a ton of arcade games, and a huge climbing wall, and some bumper karts. read more

Came here via recommendation, we usually go to Dave n Busters or Punchbowl It looks a little impressive, a little more adulty, but it lacked a lot. Our fiesta platter of tacos, nachos were cold, brisket was ground beef and it was just not tasty at all. And cold, again. No one was dining except one table. Short staffed, i know. But, three cooks and cold food... The server was the event manager i overheard. She was fantastic, fast, friendly and courteous. I give her 5 stars The main reason for this review is that NO one was cleaning the machines and games the entire time. Not a soul. The restroom was filthy as well! Add more duties to staff on the floor and pay them a little more to maintain cleanliness if you cant find a "cleaning attendant" Update to the response from the manager - shortly after our visit here, my wife and I BOTH got sick. Not covid (tested and vaxxed) but we both had terrible colds. This place was filthy and if you cant clean it, dont open it. Not a soul to wipe, not a sanitizer bottle out. Shame. Get on the floor then miles and do it yourself. read more

We came on a Tuesday so it was pretty quiet, whoever was playing the music had great taste. The best part was definitely the interaction with the bartender (Hunter). He made us laugh a riot, he was able to recommend some drinks for us and just kept checking in on us through the time we were at the bar. We would definitely come again just to see him ! read more

The only thing this place has going for itself is the service. The lanes constantly broke and the food was awful. The pizza must of been microwaved because it was soggy. If they could just add better ingredients or completely upgrade their menu with real food this place would nice to visit. read more

Pinstack - This is a pizza - Bowling Near Me - Austin, Texas

We were having a great time. The games are mediocre but yet enjoyable- at least for a kid but that's not my complain. My complaint is the service in this place. This place is extremely unorganized. We ordered but it will usually take at least 30 mins max to receive our food. When we got our food items were missing . We kept asking for the missing items and we did not receive anything. You can clearly tell how messy this organization is and I find it very unprofessional. read more

My family and I have come here twice now. Initially we went to eat first in the restaurant but an employee let us know that we can bowl and eat at the same time given that servers are available at the lanes. We paid for shoe rentals and to bowl for an hour (during peak times so it was more expensive than normal). The food was pretty good. Definitely better than food I've had at the typical bowling alley. My son got the pepperoni pizza which had a light and airy crust with just the right amount of crisp. My daughter got the kid's grilled cheese and she did not enjoy it. I think the cheese was a little too mild for her taste. My husband got the Angus beef sliders and thought they were fine. They were juicy and tasted good. I got the Nashville Hot Chicken Sandwich and it was excellent. The chicken was perfectly prepared and the sandwich had a spicy kick. The coleslaw and pickles really round out the sandwich nicely. The sandwich came with garlic parmesan fries which were mediocre. They didn't have enough garlic or parmesan on them. My husband got the key lime pie which was average. Not worth ordering if you really like Key Lime Pie. For drinks- I got the perfect cosmopolitan that was FAR from perfect. It was not mixed well and the proportions seemed off. I did get the Irish martini and that was MUCH better and quite tasty. I will stick to this drink for next time. My kids loved the games. My son enjoyed the laser tag and my daughter loved the bumper cars. They have similar games to a Dave & Buster's with a few more options for Virtual reality games. They even have a sanitary mask to put under their VR goggles for their games. I thought it was a nice touch. Parking was plentiful which I greatly appreciated. The manager frequently came by the bowling lanes to make sure we didn't need anything so I felt like the service, especially at the bowling lanes, was exceptional. We will definitely come again! read more

Only two employees were good Ian who dealt with the counter by the bowling alley and the manager. But our server Desiree appeared to be so lost and unhelpful, like she was on some kind of drugs. She got the order wrong, did not know the menu, and made me sign for the wrong receipt but still charged me. Something is very wrong with many of the Workers at this establishment with their lack of knowledge on the services being sold. Plus many of the games were broken? Yet no sign. read more

Checked out the place today Around happy hour. My bartender Jacob was awesome! Friendly and attentive I ordered Parmesan fries, and Karab Salad (I think I pronounced that right) and a Kentucky Tea, which to my surprise was very tasty and refreshing. The bar/dining area was super spacious with plenty of bar stools accross the bar, tables covering mid area and booths going down the left. I will return to experience the fun side of the place. So far bar/dining area is awesome and can see myself coming over during lunch for a delicious bite and tasty drinks. PS. I hear Mondays 1/2 off appetizers. read more

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Great little bowling alley. Drinks are pricey but that's expected. When your time is over your game will be ended very abruptly. Thought this was a bit anticlimactic but that's expected if you only paid for a certain amount of time. I would give 5 stars but it's not exactly a cheap place to be even with a large group of friends. I will give it four stars only because it's not wallet friendly! Staff is attentive and kind, bowling alley is clean and organized. read more

Absolutely ridiculous. Took my son here for a friends birthday party. The service is extremely slow. Cannot find the hostess whenever I looked around for her she was gone. Then my 10-year-old son decides to buy himself a shake posted at $10. Then young lady walks over and tell him it's 1475. I told her it's posted at $10. She said oh we raise the prices. No sign saying anything about prices being raised. I spoke to a gentleman who is supposed to be the manager all he did was shrug your shoulders and said oh yeah, I'll let my GM now. Do not need my service or business anymore. Never need to come back. read more

Went for an adult date night last weekend and had a blast! However, I personally felt like improvements could be made. First let me say, I do not need a lot to be impressed. Generally speaking, if you're looking for a spot to bowl, arcade, bumper car, Eat/Drink and ropes course all in one, then Pinstack should be added to the list. Bowling: It was advertised that the VIP section is 21+ only after 8pm. Went at 9:30pm and children (under 12) were everywhere. I'm just saying, don't advertise the option if it's not really an option or won't be enforced ya know? Personally, I was a little irritated but whatever, I came to bowl. I would have thought there would have been hand sanitizing stations near the balls or stations but there weren't. They gave the option to control the settings by downloading an app but I don't have time for all that. Nice touch though. Bowl screen seemed to have a few glitches as well but not enough to impact game play - just food ordering. Maybe the food and drinks will ease my irritation? Food: Nahhh. Had the Pinstack burger with cheese and it was less than stellar. Actually looked a little sad. Mozzarella sticks were ok but nothing to keep me coming back. Also went in on their crispy fried chicken tenders which were over tough to chew. Buffalo sauce had potential but if I can't successfully bite into my chicken, the sauce isn't going to do much for my hunger. Drinks were decent but not hardly enough to give you a buzz or keep you with one. Service: We had an AMAZING waitress/waiter but there is no way in hell X gets paid enough. All the chaos X had to endure with the adults AND children in the 21+ space made me tired just looking at X. The section was severely understaffed but X tried their hardest to push through and get to us in a timely manner. Unfortunately we still had to track X down to get our order in as the button on the bowl screen didn't work or X was so busy they never saw it - Who knows. Nonetheless despite all the hoops and longer than expected wait times we experienced, X killed their service skills. I imagine if I would have visibly seen other PinStack employees working as hard as X, my overall rating would be diff. Ropes course / arcade: Ropes course and arcade were both a blast. Arcade had a great selection of games and seemed to cater to all ages in a wide range - which I appreciated. The arcade had way more hand sanitizing stations than the VIP bowling area so I wasn't forced to use my WHOLE sanitizer bottle during my visit. The ropes course is not for the weak, fearful or phat. A bitch was scared and it's not even that high lmao I'm thick so first off, kudos for the weight capacity to be more than I could have imagined and holding me up because the way I was screaming, you would have thought I was falling to my death the zip line was my favorite part but if you're just wanting to test your fears or do something different, in general - I would HIGHLY recommend you give it a shot. read more

It was my nephews birthday and he was bowling for a while but then it was time for pizza and we all went to the room to eat and sing him happy birthday but when they brought the pizza, I grabbed a slice, and when I bit into it it was really dry. I don't recommend eating pizza here but going here to have a good time is great. read more

Monday evening service 9/23/24. You'd figure it would be a great experience given there was nobody else seated in the entire dinning/bar area when we got seated. The first round of cheese sticks came out cold and soft, but was fixed without issue. Kids Mac n'cheese was literally soupy but the kid muscled it down powered by excitement of games. Wife's brisket Grilled cheese was soft and sad looking, then had to request her side soup that didn't come out with spoon, then was given a long skinny teaspoon lol. Finally my chicken sandwich was meh, thin over cooked chicken breast with thick bread was tuff but glad I ordered extra mayo or else wouldn't have gone down. The waitress was nice but just not around, and Both managers appeared to be seated by the bar our entire time there. One lil walk by to your only table would have been nice to let them know their kitchen was not on A game.. normally not too quick to post but for $50+ in food with NO-ONE else there the kitchen coulda done better. read more

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Worst bowling experience ever. Don't waste your time or money. I WATED $120 for a terrible experience. Go to your local bowling alley. This one is not worth the money. 1. Waited 30 minutes just for a waitress at our lane. Asked 3 different people for a waiter. 2. 90 minutes for food. 3. Service was worse than #1 & #2. TERRIBLE!!!!! read more

if you see the outside of pin stack you'll probably think it's 25 out of 100 but win you go inside you will be amazed and you won't regret anything about it it's 90 out of 100!it has a arcade mini golf boiling and above your head you will see a obstacle course.and if you want to go with your family and friends to race each ether, pinstack is your place.Or if want to go with your family or friends to play arcade games or play mini golf or do boiling, pinstack is your place! and thay even have a big cafe and a restaurant so if you get hungry frum fun you can get lunch or diner or if you're comeing early in the morning you can get a delicious breakfast!it has the bigist arcade in Austin tx no wonder!so come on over an have the best time you have in years! but the arcade games are expensive. -Caleb age 8 vidio. Games The arcade games are awesome but I don't have enough money for the games so please please lower the price for the games!but I love crane macHines so much and pin stack has cheep claw machines and one big one so I feel pretty good but I did not minus the sad piece from how expensive it is so then I'll be feel fine and PINSTACK I think he has one hundred games. Isn't that awesome and it is racing games and claw machines thar is expensive games in the cheap games.but how much money the card is the thing that is expensive Bowling Bowling is my favorite thing it's so fun but the best type of bowling is at pin stack it's so fun and especially when is a Cafe Right next to it .but the Sound braks my ear but that's it this place is top notch it's so big and cool .ohhhh I olmost fergot the pin ball mechine its pretty neat .Thay all are lined up.the cafe looks so good and the fries are amazing and the chicken nuggets are pretty goooooooood .the soda taste like soda. Mini. Galf and the obstacle course The mini half is probably the best of all it's lite up and has a lot of obstacles and if you were lite orange you will glow .the obstacle course is like amazing whin i ran out of money on my card I falowd people on the course for the rest of the time that I was thar this is a good four and a half star rate Caleb age 8 read more

My family and I booked online and reserved two lanes for Mother's Day. Our whole event and mood was kinda spoiled when we arrived and realized we paid the price of a VIP room but did not received a VIP lane. DO NOT BOOK ONLINE!!! They charge you DOUBLE for booking online and prepaying. The girl at the desk told us if we would have called to make the reservation the price would've been the same as walking in the door. This place is nothing more than Main event you might as well just go there. Very poor experience and we will not be going back. UPDATE: as you see the business manager responded, he did not address the fact that online bookings still cost DOUBLE THE AMOUNT OF A WALK IN! We also did not go during peak hours I checked the website. read more

I am very disappointed in the lack of Covid-19 procedures followed by this place. Our family came to bowl for my parents 38 yr anniversary. The sign on each lane specifically says leave all balls and shoes on the lane when finished. Team members DISINFECT BALLS AND SHOES AFTER EVERY GAME. Once we left our lane, no ball was disinfected by anyone and the lane wasn't wiped. We then approached supervisor Caitlin about it. She proceeded to look at the sign as if she didn't know that was the policy and said "okay I get what you're saying" and proceeded to not disinfect anything afterwards. If this is the lack on the lanes I can only dread what is not being done to properly disinfect games. I am more so disappointed in the lack of effort by the supervisor to even try to amend the situation or show any concern. read more

Pinstack - Sign on lanes - Bowling Near Me - Austin, Texas

I really wanted to like this place. The potential is endless but goodness. We arrived the 6 of us and asked for a table, and told there was a wait, thats expected. We walked around while we waited. Once we sat down we waited again...15...20 minutes comes by we had to literally wave someone down to get 1 round of shots. Then we ordered 1 round of food. The service was extremely slow. We ordered our drinks and second round of shots. It took forever. We finished our food and our waters ( only 3 for 6 people) before the drinks came out! Reason why this is 1 star. First round of tequila shots were one shade of brown. The second round was definitely NOT the same. It wasnt even clear, it was WATERED DOWN brown! We asked the waiter and they said their manager made it and insited it was the same. So we took it...and it was watered down I couldnt even finish it. Worst of all we all felt sick at the end of the night with some kind of stomach issue. The games were not worth the pain. read more

Absolutely amazing! A play place for adults! Lazer tag. Rock climbing. Bumper cars. Bowling. Arcade games. Delicious food. Plenty of spirts and local beer. Large TVs. Multiple bars. Don't meet me here, beat me here. read more

Pinstack - Front entrance - Bowling Near Me - Austin, Texas

Check your credit card statements after you dine there! Was there July 4 (waitress Erin complained about having to work on July 4). At 5:13 p.m. we ordered an overpriced beer and still tipped 20%. So for a $10 beer, I tipped $2. The server added an extra dollar! I've tried to chase down management and they haven't fixed my credit card charge!!! Shady business! read more

We had our son's 10th birthday party at Pinstack yesterday and I cannot NOT recommend this place enough. The party room was small and stuffy. The party host and servers were inattentive and downright rude at times, left us hanging multiple times. They were very very disorganized...food wasn't ready when we got there, we asked for some water and were told NO bc they were too booked. Finally our host brought us water in two plastic cups to share I guess? We were left in our party room with 10 kids that were done with cake and pizza for almost 20 minutes and just wanted to play games but the host with the game cards was NOWHERE to be found. My favorite moment was when I was trying to find napkins for our party and peaked my head into an unmarked area attached to our party room that I guess I wasn't supposed to go in (thought there was NO SIGNAGE as to that fact) bc I couldn't find anyone to help us. A server in this area threw me out of the area and gave me some very harsh words. Then she came back with the napkins and let me have it again! Very very unnecessary. The management did listen to my concerns and took some things off my bill but honestly these efforts just didn't cut it. Don't have your event here....it WILL NOT go well! read more

I was so surprised at the quality of service and food. I thought it was a typical bowling ally with greasy food. Nope. Super nice and yummy. Impressed. ThNks to the bumper car guy who let our team start again when a cell phone when flying lol. Great vibe. read more

Sooo impressed with Pin Stack Austin! Delicious food, friendly staff, $5 daiquiris (they give you 2 Tito's shots per drink & no limit on alcohol), they give you a game card to use in the future worth the same value of your To-Go order, & they gave us a free charging port as a gift. We went inside before everything closed & had such a good experience, can't wait to go back when it opens again! Definitely will continue to order To-Go in the meantime. read more

Pinstack - Pepperoni pizza, cheese pizza, cheese fries, regular fries, buffalo wings, Mac and cheese, frozen lemonade cocktail - Bowling Near Me - Austin, Texas

I am a student at Small Middle School and we went there for a band trip today. The games were fun but the service was pretty slow. I bought an gelato and waited for 10 minutes for the person to come back with my change. I ordered a large and they gave me the same size and amount as a regular but didn't listen when I asked for a large. I asked twice if she could give me a large and the worker just ignored me, so I decided to leave. When I was eating the gelato with some of my friends we heard a noise and it turned out an earring fell into the gelato from the ceiling. It wasn't any of my friends because we checked everyone's ears. I'm pretty upset because I lost money and I wasn't able to finish the gelato because of the earring. I won't be coming here again. read more

I recently hosted an event here for about 40 people and we had an absolute blast. The food was great and the service was amazing. We started with bowling and then laser tag and then gaming. The bar service and the hostess Tiffany,made us feel right at home. Everyone was having so much fun and I have received so many compliments about the event that I will most certainly be doing it again. The facility is clean and modern and the moment you walk in the door you feel welcome. Great facility and impeccable service. Come here for fun and definitely recommend for large group events! Thank you Pinstack! And Tiffany!!!! read more

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