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    Pinnacle Storage - Leland

    5.0 (1 review)
    Closed • 9:00 am - 5:30 pm
    Updated over 3 months ago

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    AA Self Storage-Porters Neck - Facility Manager Award*  Awarded "TWO" Times

    AA Self Storage-Porters Neck

    (2 reviews)

    The guys at A A Storage in Porter's Neck are absolutely fabulous! Before I even moved down to the…read morearea, I called and spoke with Andrew. He was exceptionally personable and helped me decide which storage facility would be best for my needs. I let him know the date I would be coming to the area and to please make sure to have a climate controlled facility available to me. He did as promised. When I arrived Andrew was ready to lend a hand in helping my friend and I unload our truck. During the process, my friend fell ill, and Courtney the other employee at the storage facility made sure to come out with several bottles of cold water and help Andrew with getting all of my belongings out of our moving truck. I was extremely impressed with how well they packed the storage unit and took such care with my personal items. I have been back several times to the storage facility and each time I'm here the guys are always ready to lend a hand if I need it. I can't say enough positive things about my experience here and I will recommend A A Storage in Porter's Neck to everyone needing a place to store their stuff.

    Comparing to other storages in the area, AA Self Storage was the best price for a temperature…read morecontrolled unit. Gail at the front desk was very responsive and helpful with the sign up process. They have extended hours so never had an issue accessing our items. Complimentary flat beds were available for ease of bringing things from the car to our unit.

    Martin Self Storage  - warehouse storage

    Martin Self Storage

    (9 reviews)

    Competitive pricing and excellent customer service. Units are spotless, gates work. What more could…read moreyou ask for?

    Ocean Hwy/Brunswick Forest location. Avoid this place at all costs. Terrible management. They…read moretell you when you reserve a unit online that the contract is not in place until you sign the contract and show your ID. Reservations not completed within the time frame were reverted. I specifically called to inquire about these two options, between rent and reserve, when on their site. Assured that if I only reserved and did not complete by signing the contract and showing ID, it would revert in a certain amount of time. This was not the case. I sold several of the items I was concerned about storing and called to let them know (the very next day) I would no longer need the reservation. No issues with the guy I spoke to on the phone; they would cancel the reservation, and I'd get my hold refunded within 3-5 business days. I waited a little over a week, but there was no refund. Called back multiple times before finally getting a return call. This time, the guy on the phone apologizes and states that the manager refuses to refund the reservation. I confirmed I did not sign the contract I was emailed, nor did I go in and physically sign one or provide ID. He agreed, but advised that management would not allow the refund. I left a request to speak with said manager, but I never received a return call. After multiple phone calls over a three-week period requesting to speak directly with management concerning the issue, I felt so bad for the poor guy answering the phones, who was obviously caught in the middle, that I finally just filed a claim with my bank. It's an obvious money grab situation. I've already advised seven different people at our complex who inquired about self-storage in the area, specifically not to use Martin's after this encounter.

    Budget Car & Truck Rental

    Budget Car & Truck Rental

    (27 reviews)

    We were trying to get from LaGuardia to RDU on standby & every flight was delayed or full. So, I…read moredecided to come here, get a rental, and drive home. I had never been here before. It a tiny airport, but I like that compared to the hustle and bustle or the larger airports. There were 2 rental car agents. They were super friendly, but I truly didn't care because I just wanted to get home. I had already reserved online. She charged my card for the reservation fee & handed me the key. I went to the lot and got in and was on my way. It was dirty inside & definitely wasn't thoroughly cleaned before I got it. I was able to get home in a few hours after dropping it off at RDU. That was the most important part for me. I recommend them.

    Our flight was delayed. I called in the airport in NC before we took off and confirmed my car…read morewould be when we landed. Then customer service tried to to say the car wasn't there because we we're late, after I told them I called customer service to let them know we'd be late and I had 24 hours to pick up my car ,miraculously they found keys to a car, but then the desk attendants we're insisting I needed to give them information about my personal car insurance. I declined to give them that information and had already paid for insurance on the car, during the rental process. That was Not really the worst thing, the worst thing was the car looked like it had blood all over the inside of the car, by the driver side and some other white creamy "substance", which we don't know what it was all over the windshield, the car was so dirty, had pet hair all over it, dings, dents and scratches all over the outside of the car. Looks like that poor car went through hell before we got it. Called a few times to customer service but didn't get anywhere so we had to keep the car or have no car which is impossible where we were going. When we were leaving We didn't get any trouble from their customer service desk representative we turned in the the car & keys, but two hours later after we had landed home, I noticed when we were driving home, customer service tried to charge my credit card $400 extra for nothing, I had already prepaid for the car told customer service it was against the law. They finally took it off my bill within a few days. They have the rudest desk customer service attendants at the airport desk at Wilmington Airport Budget. We had a beautiful experience with budget Rent-A-Car in Knoxville Tennessee, but in Wilmington NC at the airport, it was not the same experience. If you listen to anything don't rent from here. You'll regret it. If I could give them a zero, I would.

    Pinnacle Storage - Leland - selfstorage - Updated October 2026

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