Pinnacle Stoneworks earned my business on my kitchen remodel initially by having transparent pricing and a fantastic selection of high quality stone. They kept it by having great communication. There was a small miscommunication during the templating and measurement, but the team worked together with my contractors to get everything fixed up great. read more

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Our countertop slabs were delivered and installed damaged. There was no protection on the slabs on the delivery truck. When I tried to contact them I had zero response. Our general contractor finally got a response and the Pinnacle employee that finally came out told us it was going to be a major hassle to do the repair and didn't know when they would be able to schedule it. Luckily our contractor found someone else to do the repair. He did a wonderful job, and it took only 2 hours. I would NOT recommend Pinnacle Stoneworks read more

Pinnacle Stoneworks - Three 14 inch long by 2 1/2 inch wide scrape marks from the truck straps - General Contractors Near Me - Denver, Colorado

Sergey and his team are the best! Not only did Sergey personally help us pick the perfect stone for our custom home, but his cuts were nothing short of art! This is a company that focuses on a personal experience and provides only the best. If you are looking for true craftsmanship you have found it. Thank you Pinnacle! read more

All aspects of this company's work was very sub-par (sales, fabrication, and installation). The sales person was unknowledgeable and unresponsive. The countertops we received were not smooth and there were chips in it. The installers didn't caulk around the edges and left a scratch. When I spoke with the manager, she said that you have to allow for human error. Uhhh, no I don't. I paid well for a professional job and beautiful product, and that's what I should get. Customer service is very poor. read more

Thank you Natalya Nikolenko at the design center in helping pick out granite and quartz counter tops as well as sinks. Natalya was educational and supportive throughout this process. Additionally, there was an overpayment which Natalya informed us of and sent us a reimbursement check. The installers did a great job! Trustworthy and professional company. Thank you!!! Still working on our projects, but here are some pics. read more

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We could not be more pleased with our decision to go with Pinnacle Stoneworks. They made the process so easy and the results are even more beautiful that we had hoped. We did our kitchen as well as outdoor space. Start to finish, they were professional, easy to work with and we love it!! read more

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I was the first person to review this company on Yelp back in 2014, the new managing director reached out and offered to talk to me via a reply to my Yelp post. Needless to say, I called and left messages three separate times and I haven't heard anything from Alexander N. or anyone else from the company. I stand by my recommendation, this is a company to avoid. read more

I have no words to explain how thankful I am to find such an amazing place with best options available for beautiful, modern and upscale choices, not just materials but so many beautiful people! Staff is just totally different then any other designer places I have ever visited, with friendly best attitude, so knowledgeable, job done so timely without any interruptions or long wait and such an excellent quality! Owner and her staff ensuring everything is done as it was promi Owner and designer of this beautiful place is most beautiful, kind and sweetest hard working beautiful woman, with outstanding customer service and exceptional talent and taste her two amazing sons also working so hard to keep standards very high! over 10 years I was looking for unique stone work place with reasonable price and I have never known this place was existed! I am so grateful and happy to finally find truly quality shop with so many amazing people! Thank you for everything you do! read more

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Switch companies mid project. Natalia has no people skills and couldn't be more rude. " If you don't like it you can go somewhere else " On a question about full payment before the job even starts. Happy to go somewhere else. read more

Natalya and her team top top notch! My wife and I were going thru small kitchen and bath remodel, which hit some hard bumps along the way, but not with our granite! Pinnacle was breath of fresh air, the shining light! things were done right, on time and very conscientious, amazing customer service. From choosing our granite thru measuring to scheduling and installing, they were efficient, accurate, and knew their stuff! Amazing to watch them install! Experts in action WOW! I've already referred them and will continue to do so. read more

Positive experience with Pinnacle. Did a very nice install on the kitchen counter but we hit a snag where the stone we picked had a natural flaw we did see. Pinnacle helped find a replacement piece that saved buying an extra slab instead of two new slabs. Bathroom counters were perfect from the beginning. Well done read more

Installed beautiful counter tops! Sergey thanks so much for making things right! we love our leather center tops. sorry for my delay in posting this, it's been a crazy few months... all my best to you and your company read more

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I am another badly dissatisfied customer, here is my tale of woe. My wife purchased a large quartz counter top. The installation team showed up, clearly in a big hurry to get on to the next job. My wife had stipulated that Pinnacle deliver the cut-outs from the counter top. They did not have the cutout, offering to give us cutouts later, that never happened. The install team brought the counter top in on a cart that held the slab in a vertical orientation. When they removed the slab from the cart, they rotated it, putting a slight arc-shaped scratch on the face of the slab. This scratch was only perceptible in the light of a reflection off the counter-top surface, which I didn't see until the install team had left. During placement, one of the cabinet supports interfered with the insertion of the attached sink. The installation team's impatience was especially apparent when one big hamfisted Russian began to use his fist to beat on the protruding wood until I stopped him and had my contractor saw off the interfering piece. The install team also scratched the edges in two places. We later noticed the scratch and edge damage, and contacted Pinnacle. A few days later they sent a technician. He fixed the edges but said he couldn't fix the surface, but that Pinnacle had an individual with the tools to polish out the surface scratch. I contacted Pinnacle, asking they send the surface polishing specialist, but Pinnacle denied responsibility and tried to place blame elsewhere. I wrote them with my eye-witness account, but their response was only to served me with notice of their intent to place a lien if we did not pay the balance. We paid top dollar, expecting a company to stand behind their product. Instead, I received broken promises, unwillingness to stand behind their installation team, and disregard toward a customer with a legitimate complaint. I warn anyone else considering Pinnacle, look elsewhere. read more

I want to say nice things about Pinnacle Stoneworks because of the unusual stone that they carry. I was first drawn to a piece of Quartzite that they had on their website. I was looking for something different. I found just the thing that I was looking for plus a couple of remnants that are going to be used on my desk and in my laundry room. They have a very good supply of everything however. I also want to say something nice about Elena. She has a really good sense of style and color, so, if you are in doubt about your choices, she is one to get advice from. They did tell me that they weren't the cheapest or the most expensive, that they fall somewhere in the middle. I would have given them a five, if they were less expensive. read more

We recently bought a new home designed by Natalya. She and her sons have been wonderful to work with! They went above and beyond to involve us in the final decisions and made some changes that we requested. Natalya was and is very committed to customer satisfaction at the highest level! If you are looking for superb, quality work and beautiful finishes, go to Pinnacle Stoneworks!!! read more

I have been working with Pinnacle Stoneworks since their inception. I believe this is for more than 25 years. I'm really not sure how long it has been because it has been so long. I am a General Contractor and have been in business for 36 years. I know how hard it is to work with stone counters. They have state of the art equipment which really makes a big difference. Sergey has come up with some very intuitive ideas on my jobs in the way he hides seams. Most important they have always stood behind their products. With all the work we have done together there is always going to be a few glitches. But most importantly, it is how they deal with these glitches that make them rise to the top. We do very high quality work and I wouldn't still be with them if they didn't also. Ayla is great to work with to get everything going. Dan Kerns Owner Kerns Construction Specialists, Inc. read more

I'd give zero stars if that was an option... I'm posting again as my original posting was moved to not recommended after being posted for about a year. ??? Do your homework... they are overpriced. Here's my story - I purchased a livingsocial $1000 "deal" for $349. I did some research first but as you can only buy and use coupons if you are a new customer - you can't call for a quote and then come back with the "deal"... you're not a new customer anymore. When I went to redeem it I was told it couldn't be used for remnants (it wasn't spelled out in their ad so btw remnants = sale items) - there were two pieces in the style I wanted that would have fit 2 of the 3 surfaces - would they not give me a price on remnants even when I told them I wouldn't use the "deal"... essentially I was banned from remnants. I doubt they give a break on remnants...you probably still pay top $. The quote they provided me to do my kitchen with all new (whole slab purchases) was almost $8k. I got it done for $3750. So I asked "okay how about just for the 3' x 6' island". That came back at $3,500. Less the $1000 "deal" is $2500 and I could get from a competitor the exact same product for $1850. You do the math even with the $349 I was out for the "deal"... the competitor was a better choice. So get this... YOU buy the whole slab of anything... say they use only 1/3 of that whole slab - not only do you pay for slab but then they put remainder on their Remnants to sell to someone else. I'm posting again as they continue to offer livingsocial "deals" - Had I seen how they really work I would have avoided this "deal". Also of note... Sergi is the owner and posted his own review which is also not recommended. read more

All I can say is that these guys really stand behind their work. I recently used Pinnacle Stoneworks for our bathroom remodel. We had some challenges due to the unique type of marble we had selected, but the guys at Pinnacle Stoneworks worked hard to get everything right, even coming out multiple times after they had gotten fully paid -- this says a lot about the integrity of the company. read more

Pinnacle Stone Works has the largest selection of stones!! Grate in templates, cutting and polishing stones!! The owners are incredibly nice people who are always willing to help with making a selection! read more

Wish I'd had the opportunity to work with them. After going to the showroom and feeling like the man behind the computer was completely annoyed that I was there, to watching the dog pee all over the slabs outside then choosing countertops and accepting their bid, they never returned my request to get an installation date. Not sure what is going on with this company, but I had to take my business elsewhere. read more

I had a fabulous experience with Pinnacle StoneWorks, from start to finish. Ayla helped me make several decisions (as this was my first time getting countertops), the price was reasonable, they were right on schedule with templating and installing (and both were courteously and professionally done), and my countertops are stunning! Thank you, Ayla and Pinnacle StoneWorks! read more

Their quotes are far from the actual cost, so beware of this company (in my case it was doubled). It felt like a lot of nickel and diming to me. Why would a company quote for the granite and install, but not removal of old counters or even rehook up of sink hardware? Perhaps if I knew their quote was for basic rock and install only, then I wouldn't have been so disappointed, but that wasn't clear. When I want a job done, I guess I just want everything taken care of and not have to worry about anything. If that's what you want too, then this company isn't for you unfortunately. I cancelled my install because of it and went with someone else more reputable. read more