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    Granite Doctor

    4.5 (46 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Granite Doctor

    Countertop refinishing

    Countertop repair

    Countertop resurfacing

    Granite Doctor Photos

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    Recommended Reviews - Granite Doctor

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    Reviews With Photos

    Chip repair on quartz
    Ryan D.

    They did a great job fixing my countertop chip. They were very responsive and on time as well. My only complaint would be the price for this job. $314 for one chip which took about 30min to fix. Otherwise it would be a 5 star review.

    After
    Jeff K.

    Great group to work with, they were helpful prior to the work and were on time and didn't try to do anything extra. I needed a sink installed to they came to remove the old one and drop the new one which required cutting the granite. They did a great job, we had some issues but the important thing is they immediately rectified the issue without hesitation. To me that says everything, we all mess up how we react is 100% the difference.

    Small area needed to buff
    Jennifer D.

    I was house sitting and unaware of the fragile nature of Quartz. I put a large pot on the Quartz counter to water a plant and when I lifted the plant pot to move....scratches!! I called Granite Doctor because they have great reviews and was specific to what I needed to repair. First I called, response was quick, I spoke directly to a representative and explained everything, only surface scratches, no indentions on a surface area of less than 12' around. The Representation was responsive, professional and asked me to send photos and she would provide a quote. I texted the picture's from different angles along with the approximate measurements immediately and waited for the promised quote via email. I did tell the Customer Service representative that the project is time sensitive but also a small, minor project. I had to text once and call hours later to get the quote because it didn't come through within the time promised. After the call, I received one quote with the spec's I sent and within an hour, I received another text saying the first quote of $257 was misquoted and it would be $987 with no other explanation of the discrepancy in pricing. I have not had a repair like this but with consultation with some of my builder friends, a small area needing buffed should not be over a thousand. This business has great reviews and based on that appear to do excellent, professional work but my experience getting a quote(delayed) receiving a quote (misquoted) then quoted again almost three times the cost with no explanation, turned me off. If Granite Doctors were not interested in the small, project they should have told me this initially, instead of procrastinating the quote and pricing the project beyond reasonable. Again, I cannot speak to quality of work. But I do think a first impression with a quick, honest quote is as important based on his , I would seek other opinions and Granite Doctors is not a company I would consider for a small or Red large project.

    Unfortunately, our experience with Granite Doctor to have them fix a chip in our quartz counter top was not ideal. The initial email contact and scheduling went smooth, and the technicians arrived on time. We had discussed earlier that while we the owners wouldn't be home; our nanny would let them in the house. When we returned, we found the result in the picture; which looks like a grease spot. We had the chip that broke off, and while we knew we would still likely see a 'line,' we were surprised to see how much of the filler resin was visible. In addition, the repair is not smooth and anyone who visits identifies the chip repair easily. While the results were not the most impressive, what was the most frustrating part about our experience was the poor customer service thereafter. We emailed them to try and see if there was a better solution that we could work out on this. Instead of trying to fix the issue, their response was: "this was one of the best jobs we have done, and the results in our opinion are WOW." They went further down the negative path by talking about the chip repair as being similar to their mother's wrinkles, and that only she can see them?? It was a very strange response. They also repeatedly brought up they don't use 'photoshop' even though we never suggested it; which makes me wonder if they actually do! Bottom line....the results were so-so and overpriced for what they provide. Maybe our expectations were too high, but this company needs to significantly work on their customer relations.

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    2 years ago

    Jesse from Granite doctor repaired the chips in my granite and did an excellent job. He was very professional.

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    3 years ago

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    Mark P.

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    6 years ago

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    Mark P.

    Thank you for recognizing our work and appreciating it.

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    Mark P.

    Jason, thank you for your recognition of our work and service.

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    Mark P.

    Thank you for recognizing our service! We appreciate it.

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    5 years ago

    Jesse came out a did a great job. He was on time, wore a mask and cleaned up after himself. Highly recommend for your countertop needs

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    9 years ago

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    Mark P.

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    8 years ago

    They reattached my kitchen sink to the granite counter top. The price was competitive and they showed the next day. I would use them again.

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    Page 1 of 2

    Ask the Community - Granite Doctor

    Review Highlights - Granite Doctor

    Sasha told me he would cut into the granite and add brackets and a wooden support in the middle.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Renovate

    Renovate

    (12 reviews)

    We hired this countertop company (Renovate, LLC) to fabricate and install a new kitchen countertop…read moreand window sill in our newly remodeled kitchen. We visited their showroom to view their inventory and make a selection of quartz. All seemed well as we paid our initial deposit for the material and even scheduled a measuring so the stone could be cut to spec. Fast-forward about a month, the countertops were finally installed. Although we were out of town, we did have someone here to let the crew in and sign off on the job. Jennifer (who we'd been dealing with through the entire transaction and process) called that same day for the remainder of the payment. As I authorized this payment, I did let her know I was out of town and would not have eyes on the counters until we returned the coming weekend. She welcomed a call once we returned if there were any issues or questions. Low and behold, the first sight of the project we had upon arrival back at home was the incorrect countertop and damage from installation! I immediately called Jennifer to report these issues and was given the option for a refund of the difference or a full countertop replacement when they had time. We decided to live with the wrong countertops for a few days while we made our decision, which we chose to keep and opted for a refund of the overcharge during my next call to her. Now, clearly, we were charged a higher amount for a better quality countertop even though they fabricated and installed the wrong material. In the past 6 weeks since the installation, I've made numerous calls to their office and have spoken to Jennifer quite a few times in order to get the refund initiated so we can complete our kitchen remodel, which she has assured me twice were being processed. The most recent update I received is that their office cannot, in fact, issue a refund of a specific amount. What a joke!!! They aren't even familiar with their own purchase/refund policy! As far as I'm concerned, our kitchen remodel is not able to be completed until we finally get our fair refund and repair from this company. Please save yourself the headache and financial stress by not hiring Renovate, LLC for your next countertop purchase. This is predatory business practice at its best! Sadly, we were referred to this company by the cabinet company we used, so perhaps they are in cahoots. Either way, there are better and definitely more professional companies out there!

    Gabriela was amazing! She was super helpful and very patient with me as I was shopping for slabs…read morefor my kitchen remodel. She was so fast at responding to all my questions and quote requests, which I really appreciated. Her customer service skills were top notch! She made the countertop shopping process so easy with absolutely no sales pressure. The ONLY reason why I went with another fabricator was because of timing. Renovate was booked out for a month (for good reason) and I needed to get my kitchen finished ASAP since I was expecting out of town visitors soon. I highly recommend getting in touch with Gabriela at Renovate. During a complete kitchen remodel, she was by far the easiest (and friendliest) person to work with.

    Granite and Marble Designs - How the kitchen was left from Tuesday afternoon until Friday when they came back to finish.

    Granite and Marble Designs

    (14 reviews)

    I had a really negative experience with Granite Marble Designs. For the too long, didn't read…read morecrowd: Granite Marble Designs did not understand the complexity of installing countertops in my house and charged us an additional $616 to deal with it. While I'll go through the details of they said vs I said, I think what it really comes down to is a difference of opinion on what is the customers' responsibility vs the business' responsibility. Granite Marble Designs was unaware of my kitchen cabinets not being level, even after they sent someone out to laser my kitchen. I also mentioned that my kitchen floors weren't level. Regardless of any fault, the countertop installation was problematic. GM Designs got half way through the install on a Tuesday and came back on Friday to finish the job. In the meantime, half of my kitchen had countertops, everything in my kitchen was in my living room and my kitchen sink was in the driveway. We (the customers) had come up with a plan to build supports in order to level the top of the cabinets to finish the countertop install as GM Designs only offered us the option to stop the job midway and for me to find someone else to level our cabinets. Oscar from GM Designs came to my house and approved of the plan that we (the customers) would have countertop supports pre-cut and ready to be screwed in to the cabinets when the team got there on Friday. We also seem to have a difference of opinion here as Mike (the owner) said the reason that we were charged additional cost for labor was because it was our responsibility to have the supports leveled and installed when the installers arrived on Friday. This was not what was discussed with Oscar. I have no idea how to perfectly level something across the length of an entire room. If I was that good at installing countertops I would not have contracted a countertop company to replace my countertops. I don't have proof of this as I didn't record the conversation I had in person, in my own kitchen. With the other issues, I would not have anticipated that this would be the point of contention. After the job was complete, we were charged $616 more than the initial contract. Speaking with Mike (the business owner), he said that was $250 for an extra day of install and $366 of additional labor for the install. I had to call Mike to get a dollar value breakdown for the $616 extra cost as no one replied to my previous emails asking for a cost breakdown. Here's the difference of opinion: I think it's the company's responsibility to assess the job properly and then deal with it. They (the business) maintains that the job was more difficult and that the extra cost is my responsibility. I wish they would have been transparent about the possibility of variable cost upfront. I can see both sides, but just understand that if the job turns out to be more difficult than Granite Marble Designs initially believes, then the responsibility to pay for that may fall on you (the customer). So in total about who took responsibility for what: GM Designs took responsibility for 1/2 of the extra day and charged a discounted rate of $250 vs their normal $500 second day charge. We (the customers) took responsibility for cutting out the sink plumbing and replacing it as the plumbing no longer reached the sink with the change in height in the countertop (about $150 in cost), we came up with a solution to finish the countertop install and make the cabinet supports, cut and painted new trim for the cabinets to hide the gap between the cabinets and countertop, repainted and reinstalled the floor trim that was removed, and paid the additional $616 (about 17% additional cost) to Granite Marble Designs.

    Accommodated a small project with speed and great service. Would come back for larger projects too,…read morewhen the time arises.

    Granite Doctor - countertopinstall - Updated May 2026

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