Pinnacle Realty has made home enjoyment impossible and added lots of unnecessary stress to our lives. They're ruining our once beautiful, peaceful and quiet neighborhood by participating in an illegal operation.
Drunk cowboys and horses at 3:00am in the front of my home. I text Pinnacle. They never call back. They never address the problem.
Then a paying guest at the property that Pinnacle manages is making lewd and obscene gestures to my family. I text Tony Chen at Pinnacle Realty and no response. I do ask him if he's getting my texts and he replies Yes. There are dozens of these events, yet Pinnacle does and is destroying both the liveability of my home and destroying our happiness. All Pinnacle Realty and their Realtor Tony Chen seem to care about is profit. Even if that profit is from managing a property an unallowed, multi-unit motel, in Rowland Heights. It's unlicensed, unpermitted and has no Short Term Rental Permit, allows 20 guests to stay in a 3 room rental when 12 is the maximum. Los Angeles County that they're running it "Illegally".
And when I complain, they telling me they're going to take care of the problems. Only problem, they don't.
Guests giving us the bird, a Pinnacle Realty Realtor who won't provide ID and goes by several names, loud cowboys and horses at 3:00am waking us and our school age kids. The loud cowboys with horses are trying to check in at Tony Chen's Property that he manages at 3:00am. Multiple Texts and calls to him and still no replies. These types of problems keep repeating themselves weekly and Tony Chen and Pinnacle Realty provides their total support to this illegal nuissance operation in an upscale residential neighborhood. Just look at how poorly the landscape is maintained. Tony Chen is the Property Manager.
Oh, the No Peeping Sign. Last year Mr Chen installed a camera and microphone, against my objections, and positioned the camera, above wall extensions to assure privacy, with the camera and v pointing into my private patio, my private bedroom and my retirement hobby garage. So I can no longer enjoy my hobbies. I believe the only reason somebody would do that is to upset us. Because that's Tony Chen and Pinnacle Realty did. I asked them to stop it but they tell me to talk to their Lawyer. That type of behavior without the ability to work simple problems out just demonstrates something very wrong with the Realtor, with Pinnacle Realty and I hope somebody there sees this, gives a damn and undies the damage they've done to me, my Wife and Kids. I don't like living next to an illegal operation with bad behaviors and guests that shoot the bird of climb walls. you Tony Chen or is it Doug Chen? Thank you Pinnacle Realty.
The maximum sound emissions during sleep time is 45 decibels. Tony's been asked multiple times to fix their AC that put out 76 decibels according to ACPro, the manufacturer. That was in April, I've asked him to fix it over 6 times. Nothing. I asked him to power it down until he can get it corrected. It's still running waking us up all hours of the y. He told me that he and the owner are talking to Code Enforcement. Code Enforcement can't fix it, they can just write a citation. I don't believe his statement either. And it's still not powered down, fixed, or relocated. Great job Pinnacle Realty of Arcadia,CA and Rowland Heights, CA. You deserve a trophy or reward for sure.
And it's not just the Homeowners that are at fault, who they'll blame, it's their Realtor Tony Chen and Pinnacle Realty. Egregious behavior, violating Los Angeles County Short Term Rental Rules for a year now, violating Los Angeles County ú Ordnances and a written "Stop the Noise ORDER from the Los Angeles County of Healthz and subjecting my Family to sleep deprivation and my children to marijuana smoke of their partying paying guests.
This company apparently really doesn't care because they haven't to my many, many pleas for help. But one this for sure, they're making money at the expense of neighbors who lived in a once beautiful quiet family neighborhood. They can't even manage to maintain the landscape. Pie Stie and Slum Lords are the words that come to mind.
If anybody knows of a great Nuisance Neighbor Attorney, have them contact me. (626) 827-1961. This is just the tip of the iceberg of what Pinnacle Realty and Tony Chen have burdened us with, and continue to do so today.
Just stroll thru the pics, there's about a dozen of them, and pray that nobody or company ever puts you thru what Tony Chen and Pinnacle Realty is deliberately putting my Family thru.
Steven Melander, Reliability Engineer, US Air Force Vet. read more