Daniella is so sweet, and her service is impeccable! I received an underarm wax and eyebrow wax…read morewith her for the first time, and she explained the process thoroughly and in a way that was comforting and sweet. The vibe of her space is adorable and comfortable, everything is pink and cute and I appreciated how safe she made me feel throughout the process. I will 100% be coming back for future waxes.

I really enjoyed my pedicure with Precious! She was professional and very through. My feet look so…read moremuch better after the treatment! Precious takes great pride in her work and truly care about her clients. She examined my feet and made suggestions on self care to keep them soft. After experiencing the medical pedicure from Precious, I am reluctant to go to nail salons!

Precious is amazing and she takes the time to get to know you and take care of your feet. I have…read morenot been in a while because of life and recovering but I will be back and if you want your feet to look wonderful Give her a call.

I found this place on Yelp and it was a great experience. Jem was extremely detailed and took good…read morecare. I got the Brazilian and I am extremely satisfied with the results. She even gave aftercare, some places just send you on your way. The room was nice and clean and she sterilized all of her tools. Consultation was quick and easy.

If you looking for a Sugaring tech in Queens, check out Jem she is a hidden gem! Reasonable…read morepricing, positive vibes! A cute little aftercare package. I never received one from any other wax tech. Support black owned businesses!

I can't rate the service because I have not gotten a chance to get service in the past 5 years I…read morehave been trying to schedule an appointment but the scheduling service is horrible! I first contacted NYEO to schedule an appointment with Yuki in 2013 and was put on a waiting list. I never heard back from them and contacted them again in 2017 but never received a response. I understand businesses can be busy but to have someone on a waiting list for 5 years is kind of ridiculous. I've attached my emails showing the dates as proof.

They were clean & professional in terms of office environment and the service they provide, but I…read morewas a bit put off by their scheduling system. It is evident that the NY Electrolysis Office is very busy and in high demand (good thing), but it was quite frustrating to get an appointment. My initial appointment took me over 3 months to book, but Yuki was really nice and told me to call and email her first thing on the specified date at 9am and she would try to fit me in. I stayed by the phone on that very day I really like Yuki as a person because she is very kind & friendly. Definitely very understanding and professional as well. She provides you with an in-depth consultation, basically giving you Electrology 101 in 15-30 minutes. Then she gets to work, two-handedly zapping & pulling the hair out of each follicle. My first appointment was a success (albeit difficult to book), but because of the constant confusion back & forth with scheduling my second appointment, I opted to choose another electrolysis technician instead.

West 57th street location is clean & serene. They are prompt, never keep me waiting. I have had…read moreseveral appointments with Delisha who is an experienced professional, sensitive to my needs and very fast. Happy with the service I have received.

Came here with a Groupon and was not a fan of this facial at all. I'm giving it two points because…read moreeveryone was so nice, but the experience overall was not what I was looking for. This location in particular gives doctors office vibe - it's very chaotic, and you can hear people talking from inside the room where your facial takes place. My technician asked about my skin concerns, and I told her I wanted to feel more glowy and less dull and was having trouble deciding between either the anti-aging or aqua facial. She said she'd customize it to my skin, but what happened next was mostly just a lot of irritation. She did a chemical peel on me that left my skin feeling dry and irritated. I was hoping for some hydration, but we moved on to extractions and then did some kind of electromagnetic thing to my skin that felt bad after the mask. She did put what was supposed to be a hydrating mask on my face, but with everything else she did I still left this facial feeling dry and irritated. I've had plenty of facials before, and the extractions for this one were so, so painful. I had red marks on my face for days afterwards. I will not be back here. Come at your own risk.

This is the best electrolysis treatment I have ever had, and I have tried many…read more Ronni is professional, gentle, and her facility is scrupulously clean. There is no danger of rash, infection, or scarring here. It has made difference in how I look and how I feel about myself so the money spent is way worth it!

I've been a client for several years and have generally had good, professional treatments here…read more Recently I missed an appointment for the first time, due to an emergency at home that morning. I called to explain and apologize, and asked if the no-show fee could be waived or the session rescheduled, given that I'd never once been late or missed an appointment in years of coming here. Both requests were declined, and I paid the fee. I understand policies exist for a reason, but I was disappointed that years of reliability didn't factor into the conversation at all. If anything, it felt like the opposite, like being a long-time client counted for less rather than more, and that keeping my business going forward wasn't a priority. Good, reasonable customer service is very important to me, more than the fee itself, and it's a real part of why I'm now looking for a new provider.

This salon in an office building between Park and Madison is very convenient to the subways…read more(59th/Street Lexington Avenue. Staff was warm and welcoming and very professional. It was very easy to schedule an appointment. The electrolysist with whom I was scheduled was very thorough and gentle (Ruth). I definitely recommend.

I've been getting electrolysis treatments on my chin for about four months, and I've seen a…read moresignificant decrease in hair growth. I'm very pleased with the results. I highly recommend them--the service and hospitality are always excellent."

I had the best experience excellent service clean environment my relax day is in this place…read moreexcellent attention and customer service 10/10

I love this spa! Had a great time. Very lovely staff and had an amazing experience with their…read moremassage.