Are we for real right now? This facility was absolutely disgusting. Garbage left all over the…read morefacility. The bathroom was also impossible to find and once we finally did it was disgusting , no toilet paper, hospital discharge bag on the ground, blood all over the toilet. For the prices they charge this place is ghetto af. This place and management is a joke we won't be returning!

This "NOT GOOD" rating is for the Seybold location IN PARTICULAR…read more After experiencing the superior management at the Ski Lane indoor location, I realized just how poor my experience was with the management at Seybold of the outdoor location. NIGHT and DAY! Mice corpses and droppings ALL OVER the unit before I moved out. Waaaaay overpriced at the run down Seybold location and more than reasonable at the pristine Ski Lane location. The manager at Ski Lane was pleasant and very helpful. Not so with the Seybold location. She was combative and self-defensive--not helpful in resolving the matter. I left a review on the Consumer Affairs website for more information on why the Seybold management was so disappointing. Here's the link: https://accounts.consumeraffairs.com/my-reviews/13569213/

Super easy to sign up online and get everything ready. I was able to sign up and move items in…read morewithin a couple of hours! The 5ft x 5ft storage is $70/month. There is a one-time activation fee that I believe is $25 and it includes a lock (if you need it) that has keys. Otherwise you can use a combo lock as well. When signing up you either need a insurance or pay for their plan which is an additional $9/month. The location is very easy to find and Gerry was super nice getting everything set up and explaining all the processes. He was able to put some bottom pieces to lift up my storage (since in cardboard boxes) since the floor gets cold. Gerry clearly walked through how to open and close the locker. They mentioned that they do daily checks on the units for security and will call you if something happens. There are also cameras dispersed. Overall, it was super pleasant and efficient experience that I would recommend to anyone looking for a space for storage!

Great service and follow up. They made everything as easy as possible and worry free. I was very…read moreimpressed!

Rented a trailer for the day. Online reservation was easy, though we couldn't get our preferred…read morepickup location. Pickup was decent - Only one guy was working the counter, and it was busy. Thankfully he worked fast and got folks through. Dropoff was okay. We returned after closing, so I had to follow the online check-in process. That wasn't communicated to us, and had I not seen a sign we would have been fined, I believe. None the less, it went alright.

I was inquiring on a storage rental for a family member at this location. I am in California so as…read moreyou know, it can be quite overwhelming to handle things when you are not physically there to do so. Although a bumpy start, Morgan was extremely helpful on helping us with a mix up regarding the storage unit we were renting. I appreciate his effort on making me feel like a valued customer and assisting us throughout the ordeal and making sure that all had ended well.

Excellent storage facility at reasonable prices. They've got everything from the small room-sized…read moreunits to huge ones with high doors (I guess to accommodate RVs or the like. They also have climate controlled units (although I haven't needed those.) One huge plus is that the area is secure and gated, The whole area is cement paved, not gravel. Every corner is well lit and with security cameras. The place is clean, like they-just-opened-their-doors clean, inside the units and all around the facility. I've never had issues with rodents or the like. I would remind people to put cardboard and anything valuable up on pallets. I have had no issues with management, and actually they have been very accommodating when I was moving from LaCrosse. My biggest attractions are the security and cleanliness. 2 Thumbs-up.

I've been keeping my extra stuff at Fitchburg Self Storage for ten years now. For a decent price,…read morethe place is safe, clean and convenient.

Clean, secure, affordable spaces, and courteous, no-nonsense service.read more

Let me start with saying this was one of the most stressful times we've had in so long that I'm…read moreunable to remember the last time. Being a content creator is all fun & games until you've got no walking room in your home. Enter Tim w/ Straightline. Tim showed up to get an idea of our needs not fully understanding that we needed to move, before we could move. After some clarification on his end, his guys showed up on time removing every single box bag & bucket. Tim walked me thru the entire process in order for our actual move to take place. If you need to move, call Straightline. If you're unsure where to start, call Straightline. Fantastic people who're willing to work with whatever the situation may be with the quote upfront enabling you to look around if you still want that 2nd or 3rd opinion. I can tell you you'll be back. No extra over lbs fee, no stairs fee - all one price. Call them & let them take the stress out of it for you.

This is a terrible company. They ruined our items due to negligent movers and refuse to acknowledge…read moreour claims. It has been 4 months of silence from them. HIGHLY advise choosing another company. This one is awful and we will be seeing them in court!