"We rate it 5 stars for reasons including... you are able to get into your unit from inside the…read morebuilding where the lights go on automatically as you walk, piped in music, heated units are available, construction is state-of-the-art, an on site office, staff is friendly and easy to work with, and a generous amount of blacktop between units." Bob & Sandy Dzikoski

From the owner: Lakestone Storage is a state-of-the-art facility with options to fulfill all of your storage needs…read more Whether it be temperature controlled, drive-up access, or somewhere to store your RV, boats or ATVs, we have it all!

I'm editing my review. After initially being quoted 1 price over the phone and then the customer…read morerep trying to make me sign a higher price at the store and insisting that his price was final, I contacted the manager and he fixed the price to the one I was given over the phone. I appreciated this. Their pricing system is very, very complicated and is not designed for long term storage. It kind of feels like it is designed to trick the customer into increasingly higher payments. An initial new customer price quickly rises to nearly double that price over a year. I understand that climate controlled storage pays a premium but this storage might be the most expensive in the city for simple long term storage. Overall I wouldn't recommend this place unless you only need it for a few months or if you absolutely have to have climate controlled storage. The company could probably make more money with longer term, stable pricing that doesn't accelerate so high. Something like the first 4 months at a new customer discount and then an expected stable price is much, much easier for the customer to navigate.

Registration and move-in process went very well and site appears to be clean and well maintained,…read morehowever, we began a rental in April for my daughter who attends U-Wisconsin Madison. After 2 payments, they randomly decided to increase the monthly rate with an email. Since we live in Boston we are stuck until late August. I'd discuss rate and make sure you are locked in if possible for the duration of the rental. I've reached out for an explanation, but not response from anyone with the company.

I've been keeping my extra stuff at Fitchburg Self Storage for ten years now. For a decent price,…read morethe place is safe, clean and convenient.

Clean, secure, affordable spaces, and courteous, no-nonsense service.read more

Needed short term storage while we sold our house and looked for a new place to live. Staff was…read morealways very friendly and helpful, and the premises were always clean. We rented a climate controlled unit, so never saw any bugs/pests either.

From the owner: We believe in providing the highest quality storage service in the industry. With our convenient…read morelocations, competitive pricing and helpful staff there's no doubt your storage experience will be top of the line. Our facilities are clean, secure, and easily accessible. Whether you need more room for stuff around the house, a place to put your business' extra office supplies or a space to store your cars and boats, we've got you covered. Our Madison units at Hwy 30 and 51 just off Nekoosa Trail and Commercial Avenue offer several unit sizes, additional security, and climate control to ensure extra safe storage. Our Sun Prairie location can be found just off of Main Street on Commercial Avenue and offers an affordable and centrally located facility with various unit sizes. Our De Forest facility offering affordable units of different sizes is 0.5 miles north of the intersection of Hwy 19 and Hwy 51 and it is not far away from the Truax Airport.

Outstanding service from Jeff on opening a rental account for a unit. From initial communication to…read morethe meeting to finalize details and obtain access, he was extremely thorough and organized. I have no doubt that this will be an excellent arrangement after seeing the cleanliness of the units and the way he has set up his business online and the open communication from the get go! Gated, cameras, and excellent security. HIGHLY recommend Schneider Storage.

I have been really impressed with the customer service I was given from Jeff, as I rented my…read morestorage unit. He was very quick to set up my account and introduce me to the storage unit. Jeff was extremely professional and explained the sign up, autopay, providing a password, ect. The entire process to learn and use the storage unit was made very easy, and everything thing worked as it should. The storage unit, as well as the grounds of the storage unit are kept extremely clean. They even provide carts for moving items, and a broom should you need to clean up. If you need a storage unit, I would highly recommend The Storage Guy!

Super easy to sign up online and get everything ready. I was able to sign up and move items in…read morewithin a couple of hours! The 5ft x 5ft storage is $70/month. There is a one-time activation fee that I believe is $25 and it includes a lock (if you need it) that has keys. Otherwise you can use a combo lock as well. When signing up you either need a insurance or pay for their plan which is an additional $9/month. The location is very easy to find and Gerry was super nice getting everything set up and explaining all the processes. He was able to put some bottom pieces to lift up my storage (since in cardboard boxes) since the floor gets cold. Gerry clearly walked through how to open and close the locker. They mentioned that they do daily checks on the units for security and will call you if something happens. There are also cameras dispersed. Overall, it was super pleasant and efficient experience that I would recommend to anyone looking for a space for storage!

Great service and follow up. They made everything as easy as possible and worry free. I was very…read moreimpressed!

Quoted us a final price of $275 for a one day rental box truck- when my husband picked it up we…read morewere charged over $300 immediately. Upon return they stacked on another $300+ in fees for things we were not made aware of. Then 3 months later they said we accumulated a ticket and charged another $100+ without showing us what the ticket was for or proof that we even got one.

Started this review July 2021. Not much has changed from my…read morefirst encounter back 2008. It's a convenient location but I do wish the service would improve. Less apathy, more staff people and improvements on repeat/loyal customers.