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Madison, WI

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A+ Storage - Madison

5.0 (1 review)
Open • Open 24 hours

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StorQuest Self Storage

StorQuest Self Storage

(7 reviews)

Carpenter-Ridgeway

Our quest for storage was quite limited in early August in Madison, as you would expect. U-Haul was…read morepacked to the brim and we were left without many options. We have never needed a storage unit before, so we were a bit weary and unsure about how this all works. Luckily, we called StorQuest and they had several storage sizes available, including the larger size we were looking for. And unlike UHaul, none of the storage units had stairs or ramps - all on one floor with easy access. Ideal! The only issue we had was in getting the storage locker. Around 9am on a Saturday, we called to reserve a space and got mixed messages between the non-local call center ("Call an hour before you're ready to get your key!") and the StorQuest facility staff ("You need to set an appointment - 4pm today is the earliest we can do!"). This was frustrating - my advice is to call the facility itself. They know what's up. Also, if you call the StorQuest number - be sure to check the website first. There were a real "deals" that we had to specifically name to get the price. But, once we were in, our experience was great. We bought a lock while we checked in. Facility was clean. There were plenty of carts usually. There were several times having a covered garage area to pull into was a lifesaver in the rain. We always felt safe and it was well-lit. And, to top it off, as we moved out a staff member was able to close our account and we got reimbursed for the rest of the month's payment we had made earlier. That was an unexpected surprise that made our life so much easier. Overall, really impressed with StorQuest and I'd absolutely recommend. (4 stars only because of the hassle of reaching the non-local call line that seemed to be disconnected from the actual facility.)

I'm editing my review. After initially being quoted 1 price over the phone and then the customer…read morerep trying to make me sign a higher price at the store and insisting that his price was final, I contacted the manager and he fixed the price to the one I was given over the phone. I appreciated this. Their pricing system is very, very complicated and is not designed for long term storage. It kind of feels like it is designed to trick the customer into increasingly higher payments. An initial new customer price quickly rises to nearly double that price over a year. I understand that climate controlled storage pays a premium but this storage might be the most expensive in the city for simple long term storage. Overall I wouldn't recommend this place unless you only need it for a few months or if you absolutely have to have climate controlled storage. The company could probably make more money with longer term, stable pricing that doesn't accelerate so high. Something like the first 4 months at a new customer discount and then an expected stable price is much, much easier for the customer to navigate.

Badger Self Storage - Yup.  Somehow 'dirt' doesn't appear on plastic, but only on metal and fabric.

Badger Self Storage

(2 reviews)

Burke Heights

7 good years and following this I regret giving them a cent…read more... My business rented a storage unit for about 7-8 years (Over $16k in rent!). Because I bought a larger building I no longer had a need for this space. We where scheduled to be out Nov 31 and we had 99.9% of our stuff out. The other .01 % we picked up the following morning at 8am and took it to Goodwill. On Dec 1, we where told that we where auto charged another $200 for the complete month because their video cameras filmed us leaving that day. WOW!! What a kick in the pants, much discussion followed with a terrible manage named Cate (very simply I requested a pro-rated amount and that was refused). During this time,she even told me the space was rented again (so they collected twice that month). I asked to speak to the owner and she instructed me to compose a letter and write "to Whom It May Concern" on the cover. I wrote the letter, sent it, and CATE opened it (instead of forwarding it) and emailed me that I wasn't getting anything back? TOTALLY UNPROFESSIONAL, I'M STILL SHOCKED THAT ANY BUSINESS WOULD TREAT A EXCELLENT LONG TERM CUSTOMER LIKE THIS?? CATE IS HARMING BADGER STORAGE AND SADLY, BECAUSE OF HER IGNORANCE I'M TAKING BADGER STORAGE TO SMALL CLAIMS OVER PRINCIPLE. Won't he owner be surprised when he/ she is served.

A total waste of almost $1,800. I stored items here for over a year. Getting ready for a yard…read moresale, I go into my unit (#258) and discovered that my items are covered with mold. A new Rubin's coffee table, covered with mold. All fabric items, moldy (even in bins), my Harley Davidson, leather covered with mold and the lowest parts of the bike have pitted and rusted. All boxes. Yes, items were stored off the floor on pallets, now all which are moldy too. Too many other items to mention. Ceiling rafters and boards water damaged and moldy. I tell a manager, start moving salvageable items into a different unit... And she tells me that I now have to pay for Both lockers, for an entire month! If not, she will change my gate code to both lockers by the end of the day (it's the 5th). One elevator has been broken for months, and they raise the rent fees on you without notice. Trust me, pay a bit more to actually have your items stored, instead of having to drive your items over to the dump. ( They will fine you $50 if you use their dumpster or if anyone claims that even an empty shoe box is yours). Worst Storage Experience, and Worst Management ever. It's as if they forgot that You are paying Them. They aren't doing you any favors allowing you to rent from them! I wish I could upload pictures to show you just how bad it is.

A+ Storage - Madison - selfstorage - Updated November 2026

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