Great communication, went above and beyond our expectations. They kindly helped us retrieve a…read morecouple of items we left behind.

We rented a 5th-floor condo through Summit County Mountain Retreats for a family ski trip with…read moreyoung children and a grandparent. Unfortunately, elevator access to our unit was a major issue throughout the stay. For over 48 hours, both elevators in the building were completely inoperable. For the remainder of the stay, the elevator servicing our floor did not function, requiring us to climb over 115 stairs multiple times per day while carrying children and ski equipment. This situation was not disclosed prior to booking, and had we been informed, we would not have rented this unit. The lack of elevator access significantly impacted accessibility, use of amenities, and overall enjoyment of the stay. Management acknowledged the lack of prior notification and the impact on our experience, but ultimately refused to offer any refund or credit, citing that the elevators are maintained by the HOA. Families traveling with children, older adults, or anyone with mobility concerns should be aware of this risk and ask very specific questions before booking.

The condo we stayed in at The Sorings 8811 was very nice, however, the pools, hot tubs and…read moreespecially the steam room was not maintained. The steam room was unusable and disgusting smell that radiated through the whole Lobby area.

We recently had the pleasure of staying in this exceptional custom-built home during our trip to…read more**Keystone Mountain**, and it exceeded every expectation. From the moment we walked in, it was clear this home was thoughtfully designed with both luxury and comfort in mind. The craftsmanship and high-end finishes throughout truly set it apart. Every detail felt intentional, creating a warm and inviting atmosphere that immediately made us feel at home. The amenities were outstanding. After long days exploring and adventuring around Keystone, relaxing in the private hot tub was an absolute dream. The beautiful garden space added a peaceful touch, and the jet tub provided the perfect spa-like escape. It felt like having a private retreat tucked into the mountains. The sleeping arrangements were exceptional. With five incredibly soft, comfortable beds--each paired with its own private full bathroom--everyone in our group had their own space and privacy. It made traveling together effortless and enjoyable. The kitchen was another highlight. Fully stocked with thoughtful extras, it had everything we needed and more. Whether we were preparing a full meal or enjoying a quick breakfast before heading out, it truly felt like a home away from home. This property offers the perfect balance of luxury, comfort, and convenience. We can confidently say we will only stay here for our future Keystone Mountain adventures. It has set the standard for all our mountain getaways!

Absolutely unacceptable experience -- serious safety and health concerns ignored…read more We originally booked a different property, but a few days before our arrival, we were told there was a plumbing issue. Fair enough -- things happen. The company offered us alternatives, and we selected a replacement. That's where everything went downhill. The new house was disgusting. There was visible dirt and grime, and more alarmingly, a serious bee and wasp infestation. I carry an EpiPen due to a severe sting allergy, so this wasn't just an inconvenience -- it was a life-threatening situation. I was stung twice trying to get into the property. That should have been enough, but it gets worse. The HVAC system had a filthy air intake with visible mold growing on it -- something any responsible host should be checking regularly. When we raised these very real safety and cleanliness concerns, management's response? They told us we were no longer welcome. That they would send an eviction team if we weren't gone by 10 a.m. the next day -- simply because we didn't "appreciate" the property. You're right. I don't appreciate spending one of the few vacation days I get in a house that's a health hazard -- trying not to die from a wasp sting or mold exposure. This company showed zero professionalism and absolutely no concern for guest safety. Avoid at all costs.

In Lionshead. The absolute worse rental property in the USA…read more I am shocked Sky Run would manage such a bad property. And the interesting thing is when I had their office come out to inspect, it turned out they knew the multitude of problems already. Never, ever again.

Well we stayed at the 56 whiskers property in keystone. Our families came from California and…read moreOklahoma to vacation together. We had a wonderful time. Just a few things about the home. PROS It was perfect size for our family of 16. Loved the big dinning room table Loved the location Booking was pretty easy. Plenty of parking for 4 jeeps and trucks. Wi-Fi worked great. Hot tub was great. CONS the fans didn't work on those warm evenings The broken fans were left on the property so of course we tried those as well. Take them away if they are broken. Dishes were dirty. Pots and pans were very dirty. There was food left in the pantry from before. There is only one key. Which was fine for us because we did things together. Maybe not for the next family. Dishwasher at times wouldn't work. Could use a extra refrigerator in the garage. Back yard could use a bit of weed whacking.

We made our reservation to stay in Summit County back in November - super excited for a week long…read morefamily retreat. During the months of April and May we became uncertain if we would actually be able to go on our trip. Five Diamond Lodging stayed in touch with us throughout this time and answered all questions we had. They were very understanding of the situation and repeatedly offered to refund monies if we had to cancel. Thankfully, we were told just days before the trip that things were opened and we would be able to make the trip after all! In the end, we had a fantastic time and would 100% use 5 Diamond Lodging for any reservations we make in the future!!

Great condos, spectacular views, fun restaurants BUT their tavern blasts music ever night…read morethroughout the village until 11pm. So you basically hear loud music until closing time. Wish we were warned this but who would stay here if they did?!? Everything else we loved just I didn't appreciate the lack of respect the tavern has. Going on two days of crappy sleep.

Key Condo Room 2974 1Br 2Ba unit. March 2024…read more Summary: Value option for 2 adults or 2 adults and 2 younger kids Pros: Very clean. Location on green/orange shuttle line is convenient to Peru Lift. Housekeeping responsive to fix 2 burned out lightbulbs. Gas fireplace. Pool, hot tub, and communal areas are in good repair. Appliances are in good repair, clean and modern. Pull out sofa was of moderate (not poor) quality. Covered parking Cons: Very dark inside. $10 of lightbulbs and one more lamp would add a star. Dated interior, definitely STR quality decor. No elevator. Small. If you're looking for a clean place to stay and get out on the slopes but not much else, this place is for you. Great location to get to the Peru lift by shuttle and well maintained for an older property. There's a loft in the bedroom with another bed, but the ladder's in the ski closet and I wasn't about to haul it up and down the 41 steps. For a couple it'd be a good size. For 2 adults and 2 younger kids, it was fine. 4 adult-sized people would be a ... cozy fit.

Nice place, nothing fancy. Was probably really nice 10 years ago. Clean and livable space but…read morenothing to write home about. Too far from River Run to walk. Uncomfortably far but doable to Mountain House. Shuttle is available but takes too long it might as well be better to drive and park. Don't overpay here, but for the right price it's a nice place.

We have rented a home and condo in Dillon/Silverthorne CO through A1 Vacation Rentals the last…read morethree years and we have nothing but good things to say. James Adams has been our contact at A1 and James is the best. We have been extremely satisfied with the rentals we have had but the 5 Star experience is all because of James. He has always been quick to react to any questions or concerns we have had. You could not ask for a more responsive individual. Any problems or needs and James is on it. If you are looking for a firm to rent through we highly recommend A1 Vacation Rentals!

From the owner: Welcome to A1 Vacation Rentals, where we believe that every moment of your vacation should be…read morenothing short of extraordinary. We have been delivering unparalleled services in Summit County, Colorado, for over thirty years, renowned for its famous ski resorts, delightful summer activities, and historic mountain towns. Our luxurious homes and condos, strategically located in the heart of Dillon, Keystone, Frisco, and Silverthorne, all of which are tight-knit communities, are designed to make your stay truly remarkable. We are committed to ensuring your Colorado vacation is seamless by providing round-the-clock live customer service. Our team is always eager to assist you with any queries or concerns.