I recently had my car serviced at Pinecrest Automotive Center, and even though the problem wasn't fixed I'm still giving them 5 stars -- here's why: I went by a few months ago for an oil change and asked if they could take a look at a light that had been on in my 2018 Wrangler for some time. The problem was diagnosed, a part was ordered, and I popped by again when I was back in town to get the service done. It turned out the code the reader gave them was not the right one, and despite the fact that the new part had already been installed, Mike and his team did more diagnostics, ran tests on the old part, reinstalled it, and didn't charge me a cent for the service. I expected to at least pay for the 6-8 hours of labor the mechanics did in trying to figure out what was going on, but Mike wouldn't let me pay or even let me tip! His reasoning? "You're paying me to fix your car, and we didn't fix your car." If you're looking for a reliable mechanic who will charge fair prices, get work done in a reasonable amount of time, won't try to upsell you on parts and services you don't need, and will be honest when he doesn't think he can help you, come to Pinecrest Automotive Center! I will certainly be back. read more

We were visiting some friends in Miami and while my husband was driving he hit the bumper. So I googled the closest mechanic. Something came off. We got here my husband told Mike and he said I kno exactly what happened, he called Chris over and asked to help us real quick. They were so fast and was able to see us and then Mike didn't even wanna charge us!!!!!! He was honest and helpful so we tried to give money so instead we gave it to Chris as a tip since they wouldn't take our payment. I highly highly highly recommend this business. Best customer service I've ever experienced!!! read more

Didn't even get anything done, tried to charge me for labor twice? Removing the fans and reinstalling is labor... didn't seem like they wanted business so I took my car elsewhere, you should do the same. read more

Pinecrest Automotive Center - Clear scam - Auto Repair Near Me - Miami, Florida

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I've brought my cars in for a few minor repairs here over the years and Mike always takes good care of me for a reasonable price. I had two new tires put on my Nissan Rogue today at a different place because that's where the tirerack.com sent them. The Tire Choice said all sorts of things were wrong with my car: bad battery, front tires needed replacing, bad struts, bad shocks, etc, etc. I didn't trust what they were saying so I dropped by Pinecrest Auto on my way home for a second opinion. Mike was super nice, took a look at my front tires, and said "no those tires are fine, you have a couple more years on them". He didn't try to sell me anything even if he could have made some money. This is the type of business I will always support. Upstanding/hardworking Black man, in a sea of cons. Thanks Mike! read more

Mike is always honest, makes recommendations, very knowledgeable, professional, and he and his team do great quality work. He's patient and he works with you. My family, wife, and myself really love going to him about our vehicles read more

My ex had a broken belt and brought it to Mike's. 2009 Murano. A mechanic looked at it and determined the alternator was bad too. After fixing both at over $1200, the car now drives with no AC (working before) and a severely bad power steering pump leak (not leaking before). Mike determined that it was the belt and alternator that made these bad. And now wants an extra $2000 to repair both. How come those problems weren't noticed when the car was dropped off? How come they weren't noticed when the car was "fixed" We are so thankful he gave us a "free" diagnosis to charge us again. Why doesn't the mechanic drive the car after to make sure everything is ok? How does one get the car back in worse shape? And why didn't the original diagnosis's catch the pump, which was fine before? Mechanics are shady, we thought Mike was different. He doesn't work on the cars anymore, and they don't drive them after to make sure everything is ok. Once a great place, now just your typical Miami mechanic. read more

Love this place! In and out quickly (but not so quickly I was left wondering if they even changed my oil) and great service! Rate charged exactly as quoted on the phone. Will be back for future oil changes. read more

My wife and I have been bringing cars here for 7-8 years and have nothing but good things to say about this shop. Mike is a real gem, bringing years of experience at Lexus to his own shop and it shows. Honest, trustworthy, reasonably priced. I'd recommend him without hesitation to anyone looking for an excellent general mechanic. read more

Honest, dependable and fair. What more could you want from your mechanic? Definitely recommend Mike and his crew at Pinecrest Automotive.

Wow! An honest and fair mechanic in miami.... Like a unicorn, seems magical. Mike will take great care of you and your family.

Michael is a great mechanic. He has always solved my car problems. He fixed the AC. My car was shaking and he diagnosed the problem and fixed it. Highly recommend.. read more

The very best. Michsel is the most honest mechsnic I have seen in my life. Great top quality work in my old Honda Fit Sport and VW. . Great value. read more

I've been taking my cars to Pinecrest Automotive for years, Mike is honest, professional, and very dependable, the first time I visited his shop was for a rattling noise coming from the front of my car, he said "let's take a test ride and see what we can find out", on that ride he reached to the transponder attached to my windshield and touched it and the noise stopped, of course for no charge, he has worked on all my car's ever since without a problem, a very courteous person, and is highly recommended by me, He repairs the car's quickly and properly the first time at reasonable prices. Thank you !!!!!! read more

So glad I found them. Great service. Replaced two CV joints. A competitor wanted $$$$$$ to replace an entire axle. I wasn't born yesterday, man. read more

Pinecrest Automotive Center delivers what too many places are lacking: knowledgeable and experienced mechanics, providing quality service at a fair price, and they are consistent. There's a reason why they always have customers coming back: Mike is one in a million, and his staff is held to the high standard he sets for courtesy and respect for excellent customer service. read more

I trust Pinecrest Automotive Center with every issue our car presents. I have always received top-notch care at reasonable prices and everything has always been explained clearly & handled well. I recommend this business highly. read more

if I could leave a negative star, I would. the owner OVERCHARGES on service fees and not only that, does not do the repair properly. I have had to take my car 3 separate times for the same issue without being given a single apology. I called the owner and told him I was on the highway broken down RIGHT AFTER picking it up and his response was bring it tommorow. AVOID THIS PLACE AT ALL COST. read more

My experience was not a good one Michael the owner is a very nice person , he listen to you and make you feel good when you take your car for repair, service is very professional, but something bad happened a year ago when the pandemia hit the area and the government was sending free money to many people , I saw Michael alone with only one mechanic with very limited experience and very young, and 12 cars that needed attention, my car was forgotten for one week and he charged me the most expensive parts for my vehicle 9 times the price of advance auto parts or autozone , he could not find the problem and told me that he could not help me anymore , he said that to me in a very decent way and very polite , he seats in front of the computer and do public relations etc , I paid him 1000 k dollars and could not find the problem , and because of that , he did not charge me labor , instead he inflated the price of the parts that were fine and not broken, he screwed me very badly , I had to take the car to another mechanic who found the problem immediately Please always ask for the estimate price before the job , I trusted him and did not ask him , maybe for minors car problems or oils change you are fine , It is difficult to give him bad reviews because he is a gentleman, I decided to do it because I want to prevent you of all the pain and suffering and waste of money and time that he caused me read more

I recently purchased a 2021 Ford bronco. To say that I want my little baby to be taken care by the best is an understatement. Pinecrest automobile was professional, honest and very quick and doing the job. I will absolutely continue to go back there. read more

Pinecrest Automotive Center - Honest, professional and well run auto repair center in South Florida. Unbelievable. Thanks very much for the wonderful service! - Auto Repair Near Me - Miami, Florida

I love that I can leave my car in such capable hands!!! Michael and his team are very competent and efficient in the way that they work. I recommend them to everyone! read more

Straight talk. Comprehensive auto care. Fair pricing. Nice people. Michael and his team have taken care of three vehicles for us recently, and we are 100% pleased, satisfied, and happy with the work they have done. read more

100% the most best mechanic around. Mike is always professional, honest and dependable. He and his team provide a great service. His prices are fair and my car gets just what it needs not 10 other things it doesn't need. Thank you Mike and Pinecrest Automotive for taking great care of us! read more

Mike is very knowledgeable, very reasonable and very involved in the care of your vehicle. I recommend his services 100%

This place is awesome. My first encounter was with a screw in my tire Micheal came right out and checked it for me. Lucky for me, the screw didn't enter the tire. My second time was a dead battery. Once again he came right up and spoke with me and took my information and within 45 minutes I had a new battery and connector and was in my way. This place is truly concerned about their customers and treating them with curtesy. read more

I was looking to get an oil change during lunch when I had a couple of hours to spend between appointments. I am so happy I found pinecrest automotive center! Everything was easy and comfortable, from beginning to end. Seriously, I don't usually write reviews but you can tell that the owner Michael cares very much about his business and his customers. I went to the office where I met Tamar, and she introduced me to Michael who agreed to do the (unscheduled!) oil change for me and to try to get me out as soon as possible. The office was comfortable while I waited (Tamar even offered me drinks and when she went out for lunch asked if I wanted anything!!) These people are very professional and very friendly. I have a nice little sticker reminding me when to get my next oil change. I live in Brickell but I will wait until I'm out in pinecrest again to get my oil changed here. Thank you Michael and Tamar! read more

Pinecrest Automotive Center - Free pen as a parting gift:) - Auto Repair Near Me - Miami, Florida

I have been going to Mr. Leonard's shop for the last two years to service my leased Infiniti, from oil changes, new tires and balancing, tire patch, and him and his staff have always been courteous, professional, and very fair with their prices. Especially if you have an older vehicle that requires a bit more maintenance, give Pinecrest Auto Center a chance to service/repair your automobile. read more

I've had my car for less than 2 Months and brought it in today for an oil change. I left to have lunch while they worked on it and Tamara calls me to tell me to come back because something happened but she doesn't know what and I just have to come in and find out. I tell her that she needs to tell me what happened now and she says the owner, Mike, just said for me to come back now and didn't tell her why or what happened. I tell her that HE should have called me himself to tell me what happened and to get him on the phone. Reluctantly she does and he tells me that they had my car up on a lift and they DROPPED it. When I get there, he shows me that the back left bumper and the front left panel is busted and something is hanging off the back of my front left wheel. I am pissed and he proceeds to tell me that things happen and what would I do if I had gotten into an accident and caused this damage? Would I be this upset if I had caused this damage myself? Wtf?!? I can't even believe that he said that to me? And he keeps telling me "but I'm putting you in a rental car" as if that is supposed to excite me. I tell him that he just reduced the value of my car because when I bought it 2 months ago, the carfax Report was clean and now it won't be. He said "I understand that but there is nothing that I can do about that." I asked him if he can do something to compensate for the loss of value that he just caused to my car and he says "no I can't do anything about that" I said "can you give me oil changes or something?" Especially since that was ALL I came here for was an oil change! He says " no I am NOT going to do that!" I ask him "you are the owner right?" He says "yes I am" and I tell him "I don't care about the money, I can pay for my own oil change, I just need you to do SOMETHING" He tells me flat out "well I am telling you now that I WILL NOT do that!" I said "ok then" and walked out to get my kids' car seats out of my car and get driven to enterprise to go pick up a rental car. I didn't want to ruin a 5 star review but WOW that is such a messed way to treat a customer regarding a mistake that YOU made. In the end, I am the one stuck holding this loss. The most expensive oil change I've EVER gotten! And I don't even think he changed the freakin' oil!! So now after waiting to have my car fixed, losing value in my car in relation to a "not clean" carfax, I will probably STILL have to go get an oil change and have to take it to a 3rd party mechanic to get it checked to make sure there wasn't any secondary damage done to the car when it was dropped from the lift. I bought a Toyota Sienna in pristine condition so that I WOULDN'T have to deal with mechanics!! This was the absolute WORSE! What was even worse than the " mistake " is how Mike dealt with it. Truly horrible customer service.. smh *Tammy from Pinecrest Automotive and Manny from Enterprise in Dadeland did a lot more to try to make this right than Mike, the owner who was responsible for the damage. Something told me that I should've went to Toyoworks Auto Center instead! read more

Update!! Had to take my car back for repair of my AC. They found a short in the fan and repaired it. NO CHARGE!!! God Bless You for doing the right thing!! No reason to take your vehicle anywhere else‼‼‼‼‼‼ read more

I usually wait until my car is begging me to take it in for maintenance because I HATE dealing with car mechanics. I dread it. I read the amazing reviews about Pinecrest Auto Center so I unhappily gave them a try. Well, HAL-LE-LUJAH!!! Not only did they do great work, in great time, but their customer service was refreshingly awesome! Michael treats you as if you're the most important customer on the lot. Oh, btw, his prices are beyond reasonable as well! Now I can't wait until my car breaks down! Just kidding, but I am very happy I found a new infirmary for my car :) read more

Very professional and also very approachable. Mostly I found them to be refreshingly helpful and honest. That's a rarity in this business from my experience. I'll continue to use them for auto repairs because they do solid work in an efficient and straightforward manner. read more

Michael fixed my car problem when the guys down the street would not take a risk with my car. Fixed in a few hours. The guys at the shop were friendly and knowledgable. Seems like an affordable, dependable, honest shop! read more

I've been to Pinecrest Auto twice for my Honda Civic. Today I went for a check-up before starting a long drive. They checked over everything and didn't even charge me. Michael Leonard, the owner, is very polite and positive. I'd definitely recommend Pinecrest Auto. It's given me peace-of-mind to know my car is in good condition. read more

Best automotive repair center in Pinecrest area with the most honest guy in town! He was at Kendall Toyota Service Dept. and was able to open his own business. He's the most honest guy in the business and very nice to deal with. read more

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Pure rip off garbage, after having my vehicle for nine days after being towed to Mikes garage, I got no answers to my phone calls I seized my vehicle only to find out owner put 180 miles on vehicle, driving through turnpike booths at 9:30 at night, broke all motor mounts, smashed bumper, destroyed transmission that now worked in only one gear, pure evil sabotage, beware of this garbage just a thief! read more

I took my Lexus in for an oil change and Michael (my earthly Archangel), found that the valve cover gasket was leaking - which quickly explained why I had recently been smelling burning oil when I turned off the car. He not only changed my oil, rotated my tires, and replaced the leaky valve cover gasket, but he also discovered a wire which needed to replaced and replaced. I am not going to publicly disclose how much he charged me, but I will say I walked out of there with a smile on my face and a relieved heart. And once again, my car rides, runs & sounds like it did when I bought it 11 yrs ago. THANK YOU Michael!!! My 2009 Lexus now rides & sounds like it did when I bought it 8 yrs. ago thanks to Michael at Pinecrest Automotive! He now has another customer for life! I can't thank you enough Michael for giving me back that "new car" feel! God bless you & your employees! L.E.Dammann, Cutler Bay, FL read more

Excellent customer care and excellent service. My truck needed it's belts replaced and they were able to squeeze me in and complete the job very quickly. I received the vehicle back before the end of the day. I have a feeling that even stayed open late just to complete the work. While in the garage I started talking with what I thought was an employee working the desk. We started talking and it turns out he was the owner. I would never have guessed because he was in a mechanics uniform. Really nice guy. He said when the shop gets really busy he works in the garage right alongside his employees. Really nice guy. Overall great experience with this shop. read more

I came to change the oil on my 99 4runner here today and Mike the boss told me he had the same car as me. He said I didn't need to change it yet as it wasn't due for another 2k miles. I promise you every other shop I've been to would've not only changed the oil, but billed me double and said I needed a bunch of other stuff. Plain and simple, people this honest are rare these days. You need something fixed on your car? This is the place! They're not here just to make money, they understand honesty is how you keep a customer coming back. read more

Highly recommend this auto service center. Mike is professional, honest, and beyond courteous.

Pinecrest Automotive is by far the best auto repair shop I've ever been to. I decided to stop by here because I got a good vibe off the place and I'm glad I did! I've been coming here for about 3 years or so now, with two different vehicles. Usually I come to Pinecrest Automotive for an oil change - $30 gets you just that and a free tire rotation [truly a great deal!]. Michael [the owner] has always been super helpful and very honest - never have I felt like I was being scammed here. He always greets me with a smile and actually takes the time to remember his customers - I appreciate those little details. I highly recommend this auto shop to anyone who needs any kind of repair, whether big or small. If you want good, honest service, while supporting local business, go to Pinecrest Automotive - you will not be disappointed! read more

Mike and the staff at Pinecrest Automotive are fantastic. They care about my SUV, my wallet and me. I have always been pleased.