Dear Future S103,
I have lived here for 5 months, now moving. My intent is not to be negative, but offer my truth and experience living at PineCreek.
Office staff; if you speak with Mariann, you are dealing with kindness & professionalism. Jan, unsure what she has been through but her disposition is that of, annoyed and inconvenienced.
The Apartment Rental Agreement you sign, #5, deals with disturbance *will not permit loud noise*, and you also receive a policy on Disturbance, management strives to be fair. Since living here Nov. 2019, 6 security calls, and Costa Mesa Police Department are now involved.
Upstairs apartment, S203;
2 men, now has added a 3rd; Throw parties, Fri. - Sun., television, radio you get to listen to in your home. Then you get to listen to the heavy foot traffic that rattle your home & windows, day and night. The slider & screen door running every 20 minutes on the hour. The bonus is the pounding of the balcony chairs, and hearing their conversation as if they are in your bedroom, just know the slider & balcony are above the bedroom. This all starts at 6:30 AM until 3:00 AM. I have learned to sleep with ear plugs and even bought noise cancellation headphones.
I have tried to let them be aware that I can hear the conversation, TV, radio and if they can keep it low. Understanding the structure of the building wall and floors are thin, and unfortunately we have to live and be respectful of one another, I guess this gave them a pass to turn it up. Then I received call(s) from Jan, in which she explained they are being bothered by me calling security on them. She doesn't take sides and goes on to say to me, *I'm not sure if you are use to peace and quiet* (which was told to me when renting). She goes on to tell me, *they have the right, and disturbance times for me to call, are between
10:00PM - 6:00AM. I had stopped S203 friend, asking if they could turn the music down. He said *they have the speaker on the floor and they will lift off the ground*, never happened. I spoke to the friend on another occasion because he seemed to be the reasonable one, and asked again about the noise, he became irritated and says, *you and the past tenant keep complaining we are loud*.
The upstairs neighbor nor Jan have ever come into my apartment to listen to the disturbance.
Back to the Rental Agreement you sign, which states nothing about the disturbance times being 10:00 PM - 6:00 AM, just $35.00 charge per incident and so to date, 6 calls to security, and 1 CMPD.
Solutions to resolving;
I had requested an upstairs apartment, and willingness to move which is an inconvenience being told I have to start with the security deposit, and then the packing. The offers of choices for the apartments have followed, another downstairs where a smoker had lived over 10+yrs, Jan asking me if the smoke would bother me, and if I had allergies.
2 upstairs apartment (H201 & H202) offered, parking space 52, at the very end of building L and being told, *I can take it or leave it* by Jan, when asking for closer parking. NOTE to a single lady / woman coming home late at night and your parking spot is further from your apartment, could be dangerous. Their are homeless that come through during the day and late at night.
Ending with, beautiful property and I had hoped to be here for awhile. I can't change other peoples behavior only mine. read more