No indication that this is not covered storage. Wasted trip. Why not include that information?read more

Very nice, clean and VERY secure storage yard. Would definitely use again for my storage needs.read more

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

We rented a storage unit and it was a great experience. Flew through the paperwork and the lady was…read moreextremely helpful and nice.

Excellent clean storage units with a secure gate. The onsite manager is very friendly, and keeps…read morethe storage area and front area immaculate.

Very clean property with polite staff. I had to get a unit from out of state and they accommodated…read moremy needs. Their prices are competitive and I feel my belongings are safe. Convenient online bill pay. I'm glad to be doing business with them.

Not too classy to say the least. The girl had horrible customer service skills as she clearly was…read moreonly talking to my bf, didn't acknowledge me one time.

We recently rented this out for my sister and her college items. Pretty chill place. It's…read moreunfortunately not climate controlled so that's a bummer but otherwise the price you are paying is great. A great bang for your buck. The owner is very helpful and knowledgeable. I called to ask for the rates and she helped me very quickly. I ended up renting the same day.

This is the extent this business went to to cover their butts. I did keep my belongings and I did…read morehave first hand experience. I think it says it all to lie to Yelp to cover up your business practices. AUG 07, 2014 | 09:42AM PDT Hi Faith, I'm writing to let you know that we've removed your review update of Extra Storage Paradise. Our Support team has determined that it falls outside our Content Guidelines (http://www.yelp.com/guidelines) because it does not contain a new firsthand experience with the business. Please note that your original reviews of this business remain intact. We hope you will continue to participate on Yelp while keeping our Content Guidelines in mind. Removed Content: RATS! RATS! RATS! Awful moving experience. All my belonging were covered with dead rats and urine and feces. I ended up in the ER by ambulance because I became very I'll and could not breath from the exposure of the conditions of my belonging. On top of that my electric bill was almost 300$ because I had to wash everything I owned in the dishwasher and washer with hot water to disinfect. It took me two weeks to go through everything. Management took no blame and charged me 350$ for leaving infested clothes and items. I also through away 12 industrial size garbage bags of ruined clothes, appliances, furniture etc. I am going to fight this as I have lost quite a bit. When I asked for help and a number to contact the owner, I was deleted. What an awful business! Regards, Mikaela Yelp User Support San Francisco, California Yelp Official Blog | http://officialblog.yelp.com Yelp Frequently Asked Questions | http://www.yelp.com/faq Yelp for Business Owners | https://biz.yelp.com For your referencethis is Case

Lady at the front desk was super unhelpful and really rude. She was against letting me have a…read morecompany come clean out my unit and made it very difficult for me to close it out. She kept telling me that they would change me $5,200 if I left it but she was making it difficult to have it cleared out as if she was trying to get to charge me the $5,200.

Rented a unit here from 2010-2022. Loved Lila and the fact that this place was very well taken care…read moreof. In 2018 my storage was the only thing that survived the Butte fire. I was shocked and very happy. The rates were very reasonable even when new management took over.

Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

Moving from a home of 38 years is traumatic to say the least. But having a patient, professional…read morehelping us navigate was essential to our successful relocation. C.J. at Murdock's, helped us virtually count our boxes with a discerning eye and knowledgeable advice. David came to our house and his eye and experience helped us even more. We were able to pack up in a smoother way because of their help. On moving day, Murdock's strong, handsome crew got right to work wrapping items that we didn't have the ability to prepare, like a lounger or irregularly shaped item, quickly and effectively. They were kind and professional and got the job done in a safe and efficient manner, saving us money along the way. On the other end of the move, we were ready for delivery, thanks to Murdock's educational video. Furnishings were loaded into the proper rooms, and time was taken to organize boxes in the new garage in a way that we could access them easily. We could not have been more pleased... and relieved that we had all of our earthly belongings delivered right to our new location. Our lives were changing so fast, but Murdocks grounded us with the comfort of knowing our "things" were safely with us. I highly recommend Murdocks for your moving needs. C.J. in the office will lead you through every step and build your confidence and trust that you can do it! She will give you a fair, honest, and accurate estimate with no surprises. Good luck!

We are repeat customers. They moved our entire household last year and we were so happy with them…read morewe hired them again to clear out our garage so we could paint and fix it up. They brought a container and put everything in it. When we were ready they came back and moved it all back in. Excellent service!

Sheri the office Receptionist is very nice, It was a hot day when we were moving out and Sheri…read morebrought out a gallon of cold water and some cups. I have been at this crown storage for more than 10 years. The property is very clean and reasonably priced. I highly recommend this storge company in Magalia.

Sherri at Crown Storage Magalia is amazingly professional and accommodating to the clients. She is…read morevery concerned about security storage units as well as the safety of the clients. She went over and above to help me out in both moving and moving out. It's truly refreshing to have someone like her to work with. There is no better manager than her!