Highly reccommend! Hired Robert to get from Independence CA to a Mammoth Lakes Trailhead, so I…read morecould complete my John Muir Trail hike last August. Traveling as a solo woman. Good clear communication. On time. Clean car. Great guy. I'll be scheduling with him for future one-way hikes in the Eastern Sierra as needed!

I highly recommend Robert's Sierra Shuttle Service. Easy to communicate with; easy payment;…read morehelpful, friendly and professional. He arrived on time-even early, and got me safely to my backpack start location.

Avoid This Circus: Predatory, Hostile, and Trashy…read more I'd give zero stars if I could. I booked a one-way trip from the airport to Mammoth Mountain Inn with "Scotty," who was clearly too busy juggling three other conversations to do his job properly. Despite his distractions, I explicitly reaffirmed the $100 rate and my destination before hanging up. The real "professionalism" started ten minutes into the ride. Scotty called the driver to arbitrarily hike the price to $140. When I objected to being scammed, he actually told the driver to either leave me stranded or dump me at the Village--miles from my actual destination. But wait, it gets classier. Another ten minutes later, Scotty calls the driver's cell (thinking he's off the radio) and says, "Go ahead and take him to the Inn since he's being a little b****" Little did he know, I heard every word. Scotty is the definition of a "tough guy" behind a phone screen--disrespectful, immature, and fundamentally unprofessional. This isn't just a bottom-tier taxi service; it's a predatory vendor that makes the entire local community look like a joke. I've already filed a formal claim with the airport and the city regarding their "partnership" with this hostile operation. I won't stop escalating until I get a formal apology. If you value your money or your dignity, call literally anyone else.

Mammoth Taxi absolutely saved us. In a rush to get to Aprie Ski, we couldn't get an uber to even…read morepick us up. A quick call here, dispatch had a nice SUV pick us up. Our driver, was awesome and friendly. From the area and gave us some great tips. Pretty affordable considering the estimate Uber provided. The best taxi experience I've ever had? Yes!

Plane landed in Bishop 90 mins ago and we waited for another plane to deplane and grab luggage so…read moreit will take us 3 hours to get to our Mammoth Village accommodations, not the hour that was advertised. Do yourself a favor and rent a car so you don't have to deal with MAWS.

If you are going to or from the Mammoth Airport, they are very bad at communicating with Advanced…read moreAir at Mammoth Airport. If your flight is delayed or arrives late you will be left without a pick-up as I was . There was no communication after that to resolve the issue . On my return to Los Angeles my flight was delayed, and the dispatch was unable to handle a change of pick up time. It's really only a 4 mile drive to the airport. Don't need to be there two hours early. I'm very disappointed in their service.

I can't recommend Michael and 4M Elite Car service enough. Michael was professional, prompt, clean…read morecar, easy to communicate with, nice, very knowledgeable and sooooo easy to work with. I highly recommend them for your Napa transportation needs. He gave us food recommendations and even provided bottle water on the car. It was a nice touch.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

I used East Side Sierra Shuttle on September 21, 2023 to travel from the Whitney Portal to…read moreHorseshoe Meadows. Paul was waiting at the Portal when I arrived. It was easy to book it - and Paul confirmed the pick up the day of. Use the phone number to call (better than email). And call back rather than leaving a voicemail. I have read all of the negative comments. This was not my experience with Paul. It was the opposite. I received great service which was on time and allowed me to pursue my adventure. And he let us pick up a hitchhiker heading up to Horseshoe Meadows - so we were also able to help out a fellow backpacker. Also worth noting that Paul was driving an electric car - so we used zero gasoline to pull this off. I liked that.

I called Paul on short notice for an emergency ride from his home in Independence to Lancaster. He…read morewas up-front and honest about pricing (which is very high, but there's also not a lot of shuttle/taxi drivers in the area). I've read previous reviews about him being an erratic or poor driver, but I can testify that I never felt unsafe in his car. This is potentially because he drove me in his Chevy Bolt with self-driving assist, which he says that he uses as much as he can. Regarding other complaints about Paul, keep in mind that Paul is in his 70s, so don't expect to be talking to a quick-thinking and internet/text-savvy youngster - call him over the phone. Many of the complaints about this business may be related to season. He tells me that he is extremely busy in the summer when there are John Muir Trail hikers, and hires drivers to help then. I wouldn't be surprised if he drops the ball during the busy times. However, I used his services at the end of February. You might want to be cautious if hiring him in peak season, but I can affirm that I had nothing but a pleasant experience riding with Paul during his slow season. I can also verify that Paul is bad with navigation (he had trouble getting me to my final destination for the last mile or so, once we got off the highway) and will drive at or below the speed limit (this might be a problem if you're in a hurry). I'm knocking off a star at 4/5 for those reasons. One downside is that Paul wanted to get a free charge for his Chevy Bolt, so we took a 15 minute rest stop along the way (see picture).

Christmas miracle I…read morehad to rush home and changed my flight and it was last minute. I arrived at the gate at 1:20pm and I know they leave the Reno airport at 1:30pm. I ran to the bus and asked them to wait for me to just get my bag. The gentalman driving was sweet enough to wait and allow me to catch the bus from Reno to Toms Place. I couldn't believe he waited for me. I had no hotel room or any place to go so he definitely saved me. As wonderful as all this sounds it wasn't my only Christmas mirical. I was at the end of my trip on the EST when I packed up all of my belongings. I had been up for 36 hours at this point and was just exhausted which resulted in me leaving my phone on the bus. Turns out the gentleman sitting next to me named "joe" found it. I believe he is the supervisor of the mammoth buses. He not only answered my phone call but also answered when my dad called and let him know I was home safe. My life is on my phone and joe took the time to coordinate a meeting time and actually dropped my phone off to me at Toms place and refused the tip I attempted to give him!!!! Both of these men are incredible and you're lucky to have them working for you. Their honesty and loyalty to you company is incredible. Thank you. I will be using this service in the future just because of them.

I got a flat tire (no spare tire and can't be patched with the kit) about 8 miles away from Bishop…read morecenter of town and called my rental car company's roadside assistance (RSA) for a tow. So supposedly the RSA had called this place (only towing company in Bishop according to my google search) 9AM in the morning but maybe the quoted price was too high so RSA ended up asking another place in Sparks NV to come and get me - which didn't work because I waited for hours and then after a lot of back and forth that company decided to cancel around noon. I was pretty upset and called Billie's to ask if they are available and how much it would cost, where Billie's staff said $475 for the tow - now I understand why the RSA had originally asked and decided to try something else, that does sound pretty steep for a tow that's only 8 miles away from town and towing the car only 8 miles to town. LOL if you are the only place in town you can name whatever price you want. Anyways I was running out of options and really wanted to get the car to the town tire shop before they closed for the weekend so I called RSA again and insisted that they use Billie's instead of some unreliable place 100+ miles away and eventually they called Billie's and got someone to come in 1.5 hours. Once the tow driver arrived things moved really quickly and I got to the tire shop just 5 minutes before the technician was about to take off for the weekend. Driver was courteous and friendly.

"Tow company threatened to impound my trailer after I canceled--had to call the police."…read more Edit: The response from this business owner is comical. You tried to strong arm me after you lost the contract for the tow. When you lost the contract, you tried to manipulate the situation to try and still get paid. Making up BS that the store owner asked you to now tow the vehicle. You didn't humbly decide to avoid anything. Your contract was cancelled due to your arrogance. You were told you CAN NOT touch my trailer by the police department. Sadly your tactics failed. P.S. It sucks when there is proof to invalidate your false claims. Additional Edit: The Owner called me 19 times in a row to remove his name from the review. Stating it is illegal and that he would take other actions if I didn't comply. Again showing the level of harassment and bullying this business is capable of (Attached screenshots) My trailer broke down during a rental and roadside assigned Billie's High Sierra Transport. From the very first call, the owner, Billie Edmund Lozano, was defensive and rude, refusing to give me a straight ETA. After I canceled the tow, he began calling me back-to-back, threatening to impound my trailer and "ruin my life." When I told him I wouldn't be strong-armed into doing business with him, he suddenly changed his story--from being 3-4 hours away to claiming he was "already on site" so he could charge a show-up fee. It escalated further when he claimed the store owner where my trailer was parked had asked him to impound it and that I had 15 minutes to get there--knowing full well I was over 4 hours away. At that point, I had no choice but to call the police and file a report in case my trailer was stolen or damaged before another tow company arrived. This behavior was completely unprofessional, dishonest, and aggressive. Avoid this company at all costs. No customer should ever have to deal with threats and intimidation from a tow operator.