I was introduced to Chop5 by Yelp and has to be one of my favorite new places. Everything is fresh,…read moreflavorful, made to order and the service is friendly . Just always a nice experience. The staff is always helpful with walking you through the process, the menus, and answering any questions. I went with my fav, the Harvest Chicken Chop and recommend if you haven't tried it.

The store is nice inside with enough workers to manage everyone there for dinner. The workers…read moregreeted everyone who walked in. The person who made my salad was wonderful and said she loves her job! She walked me through the process. There were so many topping choices and they all looked so fresh! I selected spinach, rotisserie chicken, banana peppers, cucumbers, roasted sweet potatoes, and feta cheese and she chopped them all up then added light lemon cilantro dressing and a few croutons. So so good! I will definitely be back!! Salad never looked so good and the fact that it's chopped makes it easy to eat and to get a little bit of everything in every fork full!

We were here mainly to watch our friend play guitar and sing some song but while we were here, we…read moremust say we loved our time here. Everyone who worked there was all smiles, very kind, talks to you, just a good environment. My wife did order the fried pickles and she loved them and she said the ranch was amazing. I can't wait to check out their menu.

We were able to attend a friends & family soft opening with reservations and sat at the bar. Our…read morebartender was friendly and we had a nice first visit. At first glance, they didn't change much of the decor from Yabo's. I think they painted and switched out the signage. The potato skins on the menu were not available, so if I return, I would get those. I believe they had 4 varieties. I had a Carmen Cosmo and the Chicken & Rice bowl. Both pretty good. The staff kept busy and they had a nice turnout. Hoping they can stay awhile.

Amazing food, service was excellent and it seems like we came at a good quiet time! Tried the…read moreBaklava for dessert and was the best I've ever had Sara was our waitress and was extremely helpful and kind. Would definitely recommend stopping here whether you live in the area or are just passing through

The food was delicious. We got the Spanikopita, Chicken Shawarma Sandwich, Calamari and hummus. The…read moreservice was great and ambiance was good. People were very friendly.

I only ordered one item from this place, but that's all I needed. I love muffulettas, and I LOVED…read morethis muffuletta! The ciabatta was top notch. Sizable, sturdy, yet soft. And the olive tapenade, which can make or break a muffuletta, served this version very well. Ample meat... just an excellent sandwich! What's more, the value was there, and the order included a bag of chips for good measure.

Lots of different sandwich options on the menu. For a side you can choose different salads or…read moresoups. I chose the Cuban sandwich and the lobster bisque. The bisque was pipping hot and super creamy. The sandwich was fresh and delicious.

Obsessed! I haven't been to the location but have been getting delivery on the apps for the last…read morefew months now. Huge portions and so fresh! When I order from Roots it makes me feel clean and healthy. I've ordered their pre-made bowls as well as building my own. Portions are big and can serve as two meals. If I order for dinner I end up eating it for breakfast. Ingredients are fresh AF and their dressings are all delicious. Sometimes I question how my build-your-own bowl will come out and I do a good job--it's delicious!! I always feel good about the healthy and clean options here!

Formal Complaint: Unprofessional Management and Order Fulfillment at OSU Campus Location…read more To the Executive Team at Roots Natural Kitchen, I am writing to formally express my profound disappointment regarding a recent experience at your Ohio State University campus location on Father's Day. The lack of customer care, patience, and professionalism I encountered from the Manager on Duty was entirely unacceptable, and doesn't deserve even a half star, but I had to choose one. On Father's Day, my family ordered five bowls, two of which were seasonal bowls made with the original ingredients with the exception of extra lime. One of these bowls was specifically meant for my husband, who is currently in the hospital. I had raved to him about your restaurant, as it was one of the few healthy options he could safely enjoy during his stay. Unfortunately, the meal was prepared with a blatant lack of care. Even after it was made clear that this was a special meal for him, his portion size was equivalent to a half-bowl, and it was entirely missing the onions and tomatoes. Seeking to resolve the issue, I called the restaurant and was placed on hold. When the phone was picked up, the staff member did not offer a greeting, a name, or any indication of who was speaking. I politely stated, "Hi, I was holding for the manager," to which she abruptly replied, "This is." When I asked for her name, her response was unclear and unkind. Despite maintaining a calm and respectful tone while explaining that my husband's hospital meal for Father's Day had been made incorrectly, the manager was immediately combative and argumentative for absolutely no reason. Instead of offering a basic level of customer service or empathy, I was met with disrespect. Your company's mission proudly states: *"We strive to empower people through radical accessibility to natural food."* Unfortunately, the radical lack of care and professionalism I experienced completely contradicts that standard. Because of this deeply disappointing experience, I will no longer be a patron of your establishment. Furthermore, I will not be recommending Roots Natural Kitchen to anyone moving forward, including for any future corporate or community events I coordinate. I hope you address this leadership and service failure with your OSU campus team so that no other customer is treated this way in the future. Sincerely, Latisha Roland

I just happen to have a coupon that I had received in the mail for Roots Natural Kitchen. Boy am I…read moreglad I stopped in. The service, food, and price were all excellent. I will be going in the future even without a coupon.​

Delicious and fresh. It was a perfect like meal for a summer day. I ordered online and it was ready…read moreby the time I got there, about 15 minutes. So it was very convenient. I wish we had one of these in Grand Rapids. The restaurant was clean. No one greeted me when I came in but since I had ordered online I went straight for the pick up shelf.

Visiting from New Hampshire Highly recommend…read more Would return Decided it was time for something a little bit more on the healthy side considering we were at the zoo and the waterpark in there. It's not very healthy choices boy am I glad I decided to try this place. The staff are very well knowledgeable of their items super super friendly, super super nice interactive There was lots of choices. They offered us samples of anything we wanted to try in case we were unfamiliar with what their products were. Their servings were more than enough. The price was way less than I thought it was going to be, and it even included a drink. It was fresh The inside was very clean very family oriented had music playing, but didn't bother me loud And plenty of seating

Came here for the first time with my husband over the weekend. We both ended up getting rice bowls…read morewith double meat and got a variety of their fresh toppings and sauces. It was absolutely delicious and so fresh! Great value! We look forward to coming back.

I loved my Harvest Bowl salad. It was delicious. It was presented differently than when I was…read morethere 4 months ago. They had a new menu this visit. Mallory was attentive to all of our needs. The TV was a little loud but we were able to talk just fine. My husband enjoyed his Buffalo Chicken wrap. We will be back.

Went there tonight for a sponsored social event. Outside temp is 92, with a posted heat index of…read more102. The air conditioning seemed to be not working. When asked about it we were told that management would not adjust it to cool. One employee opened some windows and doors for a cross breeze. This made it slightly bearable. Looking at the thermostat when leaving it was set for 87. I was told that the GM was yelling at the employee who opened the doors and windows.