Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

No. Just no. Everything I have read on here is true. Direct TV is awful. Their representative…read morecalled me and when I tried to ask a question, they hung up. They frequently raise fees, they do not show up as promised, and the wait time when you call is ridiculous. I emailed 4 days ago and I am still waiting on a response. DO NOT use them!!!!

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

I will update this later but synopsis first (See DirecTV review):…read more 1-Unhappy 2-Dumped DirecTV 3-Got Dish 4-Happy

I have been on hold with Dish for 45 minutes to cancel my account. This is beyond unacceptable. My…read morenext step is file a complaint with AR Attorney General. Dish won't allow you to "manage" your account with chat or online. I will NEVER choose DISH again.

I had auto payment due to the extra $10 discount, which i later found out was not a discount. Again…read moredeceptive practices. On Aug 6th 2015, I paid my bill early out of a separate checking account. On Aug 7th 2015 my account was auto drafted even though i had paid the bill in full the previous day. I was unaware of the double payment until Aug 10th then i contacted Dish Network. After being transferred several times I was told my payment would be refunded within 7-10 days. Today on Aug 20th 2015 (the 10th day) I still did not have my refund of nearly $200. After speaking with 4 different reps for over 35 minutes, I was told that my refund had not been approved and i would not have my money for 23 more days, due to mailing the refund to my address. This is absolutely absurd. I was punished for paying my bill early and i was incorrectly told by representatives that i would have my money within 10 days. However that was not the truth. Then i could not get my refund expedited but i could get a small credit on my next month's bill. After complaining to management I stated that i would cancel my service, because obviously Dish Network doesn't care about their customers. I have bills to pay and groceries to buy for my family. I could not afford a $400 Dish Network bill for the month of August. After arguing with the rep for several minutes she wanted to inform me that i shouldn't cancel. I'm not arguing anymore. I couldn't get my refund timely and then i couldn't even cancel my service. This is a terrible business practice and I'm surprised they still have customers. Also i refused to pay the full cancellation fee due to the fact that they still had my $195.62 that has not been refunded. I have complained to dish network nearly every month of service because of Dish's mistakes. I'm tired of dealing with poor customer service and outrageous bills. I have canceled my service today. I have complained before and nothing has improved. Also while I'm taking the time to write, I was very upset that Dish was going to cancel Channel 7 (KATV News). If i didn't get channel 7, there was no reason for me to pay for satellite service anyways. However I will not wait around to find out the verdict.

I am very pleased with the customer service provided to me by Comcast Xfinity in Little Rock…read more People keep telling me to cut the cable and just stream my programs. I tried this with Verizon Home services for my home television and internet provider. It was a horrible and stressful experience. They promised many things, but did not come through on any. For me, it is worth the extra money to know that I will receive excellent and quick customer service in my home to keep things running well and smoothly. An expert Xfinity technician will come to my home and help me whenever I request one. This is very helpful to me.

Expensive but lots of channels to watch very good selection to choose between…read more Happy with thevservice

Fidelity isn't exactly known for getting good reviews, but I've had mostly good experiences. The…read morespeed is great where I am, 125mbps - for American standards, that's really decent (and much higher than all competitors in the area). They do suffer from occasional dropouts - and it's usually in poor weather, but not always - but they're mostly limited to brief interruptions of 2-5 minutes, often at night when no one notices. Downside is, if you DO need to get through, it's a nightmare - like an hour on hold to be told "we don't have an ETA." But, they DID already know about the issue. I don't see why they don't simply get a twitter account and post live status updates. Also, enrolling in autopay on my CC was much harder than it should have been. For rural AR, I'm pretty happy.

Your typical cable company. Fidelity was the only internet in the area since we lived in Beebe,…read morethere was DSL but it was too slow. Fidelity was mostly unstable when we were a customer. It would go a few times a week. Their modem would take 5 minutes to reboot. They would have issues multiple times a month. They kept going up in cost, it got to $108. We finally had Rightfiber move in, they installed fiber and it was 20+ cheaper per month that includes taxes and everything. So, 330~ a year is saved after switching and it's more stable with faster upload. We thought giving Fidelity, a chance, they would improve their services and prices after competition came in, to keep existing customers. It was a mistake to assume this. So moved to Rightfiber a few months ago. I told Fidelity I am canceling our service. They kept billing, missed it for two days, and they billed for the entire month. They also wanted their terrible modem, which takes forever to boot to be driven to them. They wanted a person to drive about 30 minutes to an hour over to one of their locations. Wasting fuel and milage. At first, they didn't even want it to be mailed in. They said they'd call, randomly expecting somebody to be at home at that specific time they call, for tech to pick it up. No tech ever called. The billing department over there said they would prorate one month where we were late by 2 days, and the next month after, refund that one as well. Called a few times. It has been difficult dealing with them by canceling the service. I then got another email saying they were going to try and hit the card for January despite not having used the service since November or so. Now, they're letting us mail it in which may cost over $20. It is ridiculous all of this to cancel. Be cautious if you are going with them. First, use a credit card instead of a debit card, and I would recommend you consider avoiding using a rented modem. Even get a used one online, so if you ever do cancel. You don't have this issue. They might not have a contract to keep you locked in, but they make it a bit difficult to opt out.

Security Services in Cleveland MS charged me $3000 dollars on 11/1/22 to install six cameras and…read more$212.00 so that I can monitor on my phone. I've taken pictures of the box that the cameras came in and went online and looked up the name and model number, the same exact cameras cost $85.00 each. 11/15/22 they charged me $39.58 monthly for alarm services, and the alarm haven't worked properly since. After setting the alarm within an hour the alarm will go off. I called them and they said that I needed the transformers which would cost $478.00 more dollars. I called and talked to the owner Jimmy McClellan Sr. and he was real nasty and didn't care about my concern. This company is a rip off! they won't tell you up front all that you need to get your system working properly, instead they will come back and tell you that you need something else to charge more money.

From the owner: Specializing in: - Fire Alarm Systems…read more- Fire Protection Equipment & Supplies - Medical Alarms - Security Control Systems & Monitoring - Security Equipment & Systems Consultants

As a new resident of Hot Springs living at Beacon Manor, I've recently had my second internet…read moreinstallation completed by Resort Cablelynx--and the experience today was a complete 180 from the first install I had several months ago. From the moment the technician arrived, he was courteous, professional, and respectful of my home. His attention to detail and the overall quality of the installation were noticeably superior. He took the time to clean up, double-check the setup, and make sure everything was working properly before leaving. Compared to my initial experience, this was a much more positive and impressive service call. The installer represented Cable Link in the best possible way--excellent manners, thorough workmanship, and pride in doing the job right. Highly recommend this technician and hope Cable Link continues to send more like him. Thank you Christopher T

They could improve on quality and value. They could credit customers when our internet has been out…read morefor an hour or more. Why should we pay for what we CANT have! It crashes several times a month!. I'm pretty sick of them!