fui con problemas de mi piscina estando verde cansada de intentar productos que no funcionaban por 2 semanas pero Angy me recomendó un producto y las instrucciones y me ayudo tanto mil gracias read more

We love this establishment. They help be on top of our pools needs. Thank you They have most of the things we need to keep our salt water pool nice and clear. Of course, hubby do most of the work but, he's mostly happy every time they analyze our pool water. The staff are hard working and so far, nobody had given us any service problems. They're knowledgeable and helpful. read more

I cant believe I haven't written a review yet. I have been coming here at least once a week (water testing) since I moved to Florida in 2013. The owners and staff are very personable, professional and knowledgeable. They have always went above and beyond to help with our pool maintenance or equipment issues. Their services include free water testing, pool cleaning services, a small repair department, pool cleaning accessories and equipment, chemicals, floats and other fun water toys. The store is always clean and well stocked. I look forward to going there and seeing all the familiar faces. COVID-19: They are using social distancing practices, but otherwise fully operational right now. read more

Retail is good. However pool cleaning service has dramatically taken a nosedive. Our pool was turning yellow and no improvement was made during that time. Our new pool cleaner got it under control in 2 weeks. Hate to leave a bad review but we were long time customers and the service decline was outrageous. read more

I had a pool resurface project completed two years ago with a previous owners of this franchise. It was a horrible job as I reported to the Better Business Bureau. It was the worst experience I've ever went through on a project Very disappointing and defeating trying to get this repaired and taken care of I finally got a hold of the manager a few weeks ago and explained the situation to him he was very cordial very professional on the phone said he would swing by that Saturday to take a look at it and he would probably have to bring a contractor out the following week to look at it also Unfortunately, as with the original owners that I dealt with the reliability, has not seem to change he didn't show up and nobody ever contacted me I reached back out to him left a message. No return call If you look at the pictures on this yelp page, you will see the street and blotchy resurface project where they poured acid on the walls to try to fix it and just ruined the surface of the pool I put a light in it at the same time which quit a few months after the project was complete I'm having other vendors look at it to try to repair the light and the and the surface we noticed that when they put the light back in, they only put one screw in it so the light didn't seal against the face of the pool, which is probably what caused the damage to the light. I won't know for sure until I have it repaired, which will be another few hundred dollars I'm sure if you look at the picture of the light that I posted here on Yelp, you can actually see the stains on the light from where they poured the acid over it and there's only one screw in it. This picture was posted less than two months after the project was completed Extremely disappointing. I would avoid this particular pinch a Penny franchise. Go to the one in Kissimmee. They run a very professional operation. I am not going to give up on having this repaired so I'm sure some type of legal course of action will have to be taken. read more

Oh Scott where do I begin? Scott is the manger of the store, one of the employees accidentally dropped my container of chlorine. I didn't realize the leak until I got home and there was liquid all over the floor of my car. But that's okay things happen. I asked manger Scott if I could get a replacement jug and they were insisting I was completing a giant Mission impossible style fraud for a eight dollar jug. Wow the disrespect , guess I'll take my business elsewhere. read more

I have their services for about two year. I am so disappointed in the compan. I don't write reviews often. I have a monthly service with the company. they are supposed to be here weekly during this summer month. Biweekly and wintertime. The past month and August they've only been to the house once. I call and I get to run around and run around. I'm done what's funny is my neighbor to my right and to my left both use Pinch a Penny they come every Monday my house get skipped. Not worth the money sorry. read more

Alright this is for the know nothing people! The people who bought a house and has a pool and know nothing about pool maintenance! These people rock. They don't treat you like the idiot you are but as a regular pool owner! Let me tell ya I knew nothing I was that idiot who bought a house worth a massive salt water pool and walked in there clueless. The staff simply help you and hold your hand through the process of educating my idiot ass I recommend you walk in there abs simply say I know NOTHING and bam you now will be educated read more

No idea how they got 4/5 stars! Made this mistake twice. First time they totally gave me the wrong 'advice' for treating my pool and I ended up with no chloraine and algae that I had to treat twice and clean out the filter two days in a row for. Then I was going to be out of town for a month so I hired them to take care of my pool. Over the course of 5 weeks, they came twice. Skipped the rest. I came back to mustard algae, no chloraine and a dirty pool. The second star is because they did refund my money for the months treatment and give me free chemicals to fix the algae and chlorine. Not a fan of their style of balancing chemicals and def not a fan of their pool service team~! read more

Nice friendly staff. Well equipped store has everything i was looking for and having someone help the moment I arrived was a plus.

Kassem the cashier was amazing and ran outside to give me a coupon for my next visit. He has taken care of me before and is a stellar young man! Thank you!! read more

Excellent place with excellent people! When you walk in with empty chlorine jugs, the employees rush over and take them from you and fill them with in minutes. While that is going on get your water tested in the back. (Just takes a few minutes). Your jugs will be by the front door on a cart waiting for you. That's great customer service. If you have a technical problem or a broken part. They have a counter where they replace parts and will teach you about the parts while they repair them. In 3 years they have never charged me for a repair on any item I brought it, just the cost of the part. (Good prices BTW). I have attached 4 pictures for this review. My pool was super green, they brought it back to blue in 48 hours. Thank you Kristina! read more

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Avoid this company like the plague. We received an email to say that they had been an cleaned our pool and was sparkling clean and ready to use well in fact they had never been anywhere near our pool. The next time they managed to damage our salt system beyond repair then next time again they said they had been and cleaned the pool Never Came ! we complained to the owner a Mr Patel who assured us it would be rectified --- Nothing. This guy never returns any calls or emails when you go to the shop all of the staff are programmed to say he is out. They have no interest in customer relations only interested in taking your money. Please read this before deciding to use this company not worth even one star. read more

We moved to Florida from the north and had no clue on pool maintenance or cleaning. Been using Pinch a Penny best service from St Cloud office for approximately 6 months. I have had to call multiple times due to not vacuuming the pool or cleaning the walls. We have a camera in the back of the house and can see what is really going on. Final straw was our tech bringing someone else with him to learn or something and now the pool does not prime and startup always. You will hear a lot of we will call you or the owner will call you but I have only once ever received a call even after I canceled my service and was told that the owner will call you to talk to you (he never did). Will find another company as it seems strange that you clean and service our pool and the next day it is not working correct. read more