It's been more than 2y and i am still waiting for the owner to provide me a solution. I bought from…read morethem a Stainless steel water fall that supports salt pools but after 1 month i detected corrosion from outside. I know the owner because our kids play soccer at the same club and practice together. So i saw him every week. He never solved the issue. He blamed the manufacturer and asked me to complain directly to them. Wait what ?? I bought from Migaloo not from the manufacturer. He is not trustable. He stopped responding and NEVER provided me a feedback without i need to force him to answer. So why doing business with this kind of company where the owner does not fix an issue reported one after one month of the installation and it's been 2y and nothing ?

Had some pool repairs done. Very responsive to calls and texts. Technicians were knowledgeable…read moreand fast.

Great service, very detailed analysis, was able to book us short notice & even dove into the pool…read moreto get up-close results. Received follow up information after, and gave us an estimate for potential issues. Feel confident with their work based on the phone call & details, and did use them to complete the work. They are very communicative, appreciated the follow up & they did a great job!

Welcome to a January through April 2026 story of "two-leak" leak detecting and leak stopping in my…read more40-year-old in-ground pool: Let's start with a make-sure note pertaining to ALD's warranty: Make sure to hire a pool repair company that Aaron's recommends when ALD detects a leak that requires repair that ALD is not set up to do. Read on for the story about two-leaks .... & ALD's warranty: During December 2025 and early January 2026, I noticed unusually rapid water level dropping in my pool; my pool-knowledgeable neighbor suggested that I ask ALD to detect the leaks. Over the phone ALD agreed with me that my pool's 0.39 inches per day rate of water level (averaged over a week during our cool & no-rain January) warranted a leak detection by their skilled colleagues. A few days later one of ALD's leak detection experts found a sizeable crack in sidewall of my pool and temporarily epoxy-patched it, cautioning me that this epoxy patch was only temporary and that I should seek a permanent repair by one of their approved contractors on a list that he gave me. During the next few days, the pool continued to leak at same rate as before this temporary patch, thus validating ALD's guidance to seek permanent repair from an ALD approved contractor. So, I did. Within a few days ALD's approved contractor Aquaworks permanently repaired the sidewall crack; during subsequent week the pool leaked at 85% of the leakage rate before this permanent repair, thus indicating that significant leaking persisted. So, ALD warranty time. After I informed ALD that significant leaking persisted and that I had retained an ALD-approved contractor to repair the crack that caused the first leak they detected, ALD promptly sent an expert to detect additional leaking. ALD's expert found that Aquaworks had properly sealed the wall crack, and he found a leak in the main drain at bottom of pool's deep end. After he carefully epoxy-plugged that main drain leak (scuba gear required!), my pool's rate of water level dropping during a warmer March week reduced to less than 0.2 inches per day, within a rate typically caused by evaporation. As of end of April, pool water level reduction rates remain at evaporation rates. Many thanks to ALD for their diligent and persistent efforts to find and fix two leaks that attacked my 40-year-old pool. Note to self (& other prospective ALD customers): Retain a pool repair company that ALD recommends when they find a leak that requires significant repair. Cooperate with ALD and they'll cooperate with you.

My Pool Repairs is the best pool company we've ever had the pleasure of doing business with! I…read morecannot say enough about the customer service, repair technicians, and pool cleaning technicians. We've had several different pool companies over the 7 years we've lived in Kissimmee. This company came through in a pinch for us when our pool wasn't working properly and needed several repairs as well as cleaning maintenance. Carie and Michelle in the office were wonderfully kind, patient explaining what needed to be done, and quick getting us our repairs and cleanings scheduled asap. The repair technician, Michael was especially kind and helpful. You will get the best service and support with this team. Plus they have the most competitive prices in the area. Thank you again for all you did for me and my family.

This company very was quick to respond via email. We are vacation rental owners so we had our pool…read moreheater install scheduled between guests and had confirmed the time twice with them including on the day before service. I flew in from the west coast just for the install and the morning of install at 8:45am they emailed me that they needed to push out the install out multiple days. This was not acceptable as we had guests coming and I was only in town for the day. They kept saying they would try and get out that day, but a few hours later they informed me I needed a permit prior to install which was not mentioned up until that point. That put the brakes on the project of course. I would absolutely NOT recommend this company especially if you are trying to get a project done at a specific time.

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

I just bought a home and the pool was not serviced in about a month. The owner tackled everything…read moreperfectly and taught me about my system. He also made one suggestion for tips to annually help with the pool and I was happy to jump on that. The value was great for the offering and the weekly value is well worth the price. Thank you!

I paid them to clean my pool. They happily stole my money and apparently forgot the "cleaning"…read morepart. The pool looked untouched, and the only thing they serviced was their own bank account. If laziness and zero accountability were Olympic sports, this company would take home the gold. Save your money, save your sanity, and hire literally anyone else. This was hands down THE worst service experience I've ever had. Pic shows the same leaves in the same pool for weeks, during which they "serviced" my pool weekly. Except, even though I paid them, they didn't.

I would highly recommend Doc Deans Pools, Michael and Amanda are just awesome folks, who are well…read moreorganized, and work with the pool-owners well. I had a pool heater that was broken, Michael came by and fixed the issue, walked me through the cause and the right approach to fixing it well. He also showed me how to get the heater going manually. It's working now and we have hot water coming into the pool ! Thank you so much for coordinating well and getting us working again. My nephews and I will be able to enjoy the pool this weekend thanks to you both :)

After more than a year of amazing service, I found out that my regular guy left. It has been…read moreterrible ever since. There is a total lack of communication and effort. My pool is now green soup and when I called for a shock, they told me it was my fault and they aren't interested in my business.

We could have bought a spa for our home at any store. We bought ours from Hallmark pool and spa in…read moreKissimmee. We are glad that we did because after almost a full year one of the large jets in the spa broke and pieces appeared in the bottom of our spa. I took the pieces to the store and the owners' son, Ryan Crotty immediately contacted the manufacturer for replacement parts. Unfortunately for me, the parts were back ordered. I waited for over a month. The parts finally came in and this family owned business promptly sent one of their other sons, Marshall, who was also a service technician to fix our spa. Marshall who came over to fix our spa is an expert who took less than 30 minutes to fix our jet. He inspected the other jets as well and said another one other jet needed replacing and promptly replaced it too at no cost to us. There are many spa stores you can buy from. It's not what brand spa you buy, ITS WHO YOU BUY IT FROM THAT MATTERS. We would strongly recommend Hallmark pool and spa for all you pool and spa needs.

Amazing company. Very helpful and knowledgeable. RC and his staff are awesome!! Highly Recommended!read more

I am extremely happy with the work Kore and his team did on my pool and patio. They resurfaced the…read morepool, installed new tiles, and painted the pool deck and patio slab. The results are beautiful--my 20-year-old pool looks brand new. Kore was very attentive and made sure everything was done just the way I wanted. I highly recommend them! Kore is awesome!

Just over a year after installation, the new pool coating is failing. Multiple pool companies have…read moreinspected it and identified that the surface was not properly prepared prior to application. There are numerous voids where the coating did not adhere to the pool shell. Those sections are now discolored, and calcium flakes are forming where air voids exist behind the coating. Best Florida Pool and Spas acid washed the surface earlier this year. This would have been an opportunity to identify the adhesion problem, but the issue was either not recognized or not communicated to me. Separately, Best Florida Pool and Spas installed a heater a few years ago that remains under warranty. The circuit board has failed. I have requested the purchase invoice needed to file a warranty claim, and they have not provided it. My recommendation to anyone considering this company: put a formal written contract in place before proceeding, so that you have clear documentation and legal recourse if problems arise.