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    Pierre's Auto Body

    4.2 (181 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Pierre's Auto Body

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Pierre's Auto Body Photos

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    Recommended Reviews - Pierre's Auto Body

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    I've taken three cars here over 20 years, previously my experience would be 5 stars but this last experience was disappointing. My 2017 BMW car suffered minor damage on the rear drive's side door and quarter panel- just scratches and small dent from an incident in a parking lot. The other party's insurance covered the damages and referred me to Pierre's. Since I had previous experience, I thought it would be a good choice but it wasn't. The service has gone downhill. The repairs were initially estimated to only take 5 days, that turned out to be nearly three weeks. I know they are a busy shop but, I called numerous times and no one there ever returned my phone calls. I also sent several emails about the status of the repairs-- none were returned. I had to drive there and ask about the status in person. When the repairs were completed, I had to decline accepting because there were drips in the paint. They didn't dispute the quality and took the car back. Three days later no calls. I had to come by to check on the status. The paint still has runs in it and in one place they sanded the paint down but didn't clear coat it. The keys were in the car so I just left in frustration. I will need to have another facility finish the job. I really want to leave Pierre's a good review since I've been a customer for so long. Also, I know they have to deal with a lot of unhappy individuals because of the nature of the business, but it doesn't take much to be polite or cordial which is also lacking. I've attached a picture of the repairs. Again minor damage, but poor workmanship and customer service.

    Before
    John D.

    Fantastic and professional team! Evelyne and Valerie have been very helpful, keeping me posted every 2-3 days about the progress of my repairs. The cost estimate I was initially provided with was accurate and seemed reasonable. My repairs involved a mix of body repairs and some parts being replaced by the mechanics. Even though it took slightly longer than expected, upon completion my car was like new! Tip: Don't park next to the red curb in front of the garage

    Exterior of the shop

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    3 months ago

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    1 year ago

    People were friendly and competent. The work was perfect. They were actually done a day early than quoted

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    3 years ago

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    5 years ago

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    3 years ago

    The lady checking us in was wonderful and friendly. The work they did was great as far as i can tell.

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    12 years ago

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    9 years ago

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    Page 1 of 5

    Ask the Community - Pierre's Auto Body

    Review Highlights - Pierre's Auto Body

    Being in a car accident is stressful, but Evelyne and the team at Pierre's made everything as easy as possible.

    Mentioned in 57 reviews

    Read more highlights

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    was looking for a auto repair shop on yelp to do a 60k servicing on my car since quality tuneup on…read morekirkham and 19th ave closed down some of the employees went to sunset 76 on noriega st. unfortunately sunset 76 is always swamped with walk ins with cars needing repairs. yes they do good work there but have only 3 bays inside (1 bay for oil changes) and 1 outside bay. this time i looked on yelp for a auto repair shop with 8 to 10 bays with racks or lift, somewhat closer to home, high customer satisfaction, in a not so congested and safe neighborhood so i chose stress free auto care on mcallister st stress free auto repair was transparent on what needs repairs through pictures, emails and texting whereas other auto repair places you have to take their word for it or not as detailed on a added repair. you have the option to accept or refuse the added repair quotes. stress free didn't over sold me anything that my car didn't need even though i inquired about it like coolant flush or transmission oil change as they looked at my cars repair records. they found a crack/torn sway bar boot with pictures as proof so i had that replaced especially with san francisco now famous for speed bumps and potholes that'll mess up your suspension. stress free auto even offer complimentary one way rides to wherever if your car is in the shop for longer periods of time. they even have a video camera in the garage to monitor in which you can access via phone to see if your car is in the bay or rack for repairs. robert the service advisor and ahmed took car of my cars need. price was reasonable. they communicated everything along the way promptly. will use them on my next servicing.

    Appointments mean nothing to them here if you're doing a drop off and wait…read more I called 4 hours ahead of time. They gave me an appointment time. Showed up on time. The person at the desk said they're completely busy and cannot get to me, even with an appointment. No one bothered to called me to cancel. As a result, I had to drive back on my flat. If they had done the courtesy of even notifying me that they would be too busy, I could have easily found another place that day.

    Pierre's Auto Body - autorepair - Updated May 2026

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