Came here on a girls weekend 9 years ago and they have had a loyal client ever since. I LOVE…read moreMontchanin Spa so much!! You get the full pampering experience. I have tried all of their massages and none have fallen short. To top it off they offer wine and snacks in their quiet room. It's definitely a must try!!

This marked my first and final visit to Montchanin Inn's "Spa." If you're seeking a quick reason to…read moreavoid giving them your money, trust me - DO NOT GO HERE. They are liars and thieves, and the services are mediocre at best, robbing you of time and money. I strongly recommend trying other local spas (La Belle, Alo, Sherif Zaki, Michael Christopher, Joseph Anthony) for a more enjoyable spa experience because Montchanin Spa is the last place you should consider. For Mother's Day, my children gave me a $300 gift card for a facial and prenatal massage. Being five months pregnant at the time, I decided to wait until after giving birth to enjoy a relaxing day to myself. I had my assistant call to schedule a 60-minute facial priced at $120, with an additional $30 service (total $150). I planned to schedule the massage for another day due to time constraints. After the facial, I realized the esthetician had only given me a 45-minute session, completing it much earlier than the scheduled 60 minutes. At checkout, the receptionist informed me that my total was $265, not the expected $150. They also failed to apply my $25 deposit and have yet to refund that amount. Perplexed, I consulted with my assistant to confirm she booked the $150 facial. I called them to report the incorrect charge, and they promised that the manager (ANNE) would call me back. However, a week passed with no response, so I called again to follow up. Upon contact, they acknowledged that I did indeed book a facial for $150. However, they claimed the esthetician, ANNETTE, upgraded me to a different facial costing $265. When asked if I was informed of this during my facial, I clarified, "Absolutely not; I was never told I was getting upgraded services." They called back, essentially accusing me of lying because Annette insisted she informed me. In an attempt to rectify the situation, they offered me a 20% discount on a massage for the "inconvenience." Yet, there was no inconvenience; their employee had lied about upgrading services without consulting me. Additionally, they failed to provide a full 60-minute facial, cutting it short by 15 minutes. The remaining $150 of the gift card was intended for the massage, but now I have only $35 left. They believe offering a 20% massage discount, which would require additional payment from me, is a sufficient resolution. As someone who routinely pays for self-care services such as nails, hair, lashes, eyebrows, laser, and Botox, I emphasize that it's not about the money. This spa essentially stole $100 from my children, who bought the gift card for their mother to enjoy a facial and massage after having a new baby. The spa accepted the word of a LYING employee, Annette. I want to highlight that I tipped her $65 on this facial, a 25% tip, only for her to lie about informing me of these upgraded services. Instead of owning up to the fact that she never communicated this information to me and that she also shortened our service time by 15 minutes, the manager and owner repeatedly refused to refund the $100 they took from me. I provided them multiple opportunities to make this right before posting this review. However, it seems their business is struggling to the extent that they are willing to STEAL FROM CUSTOMERS, EMPLOY LYING EMPLOYEES, and jeopardize their reputation over $100, which was simply a miscommunication error on their esthetician's end. It is absolutely pathetic and disgusting.

The electrolysis is wonderful! I have used many different systems and Picone has the best. All of…read morethe electrolysis's rock!

The staff was very friendly and very accomidating. I truely enjoyed my experience. The body wax…read moreservices were quick, low pain, efficient and comfortable.

I had the BEST HAIRCUT of my life with Kris. She listened intently to me and made suggestions for…read morea new haircut. She took her time cutting, and after the blowdry added some longer layers. I am in a wedding coming up and Kris is a HUGE reason I am going to feel excited walking down the aisle. I was very skeptical about going to a posh place, I don't need cookies and drinks but a good haircut. I will be a repeat customer, Thank YOU KRIS.

Great service here! The Joseph Anthony in Springfield has a hair salon, med spa, nail studio,…read moremassage room and more. It is so big inside. Definitely show up on time to the appointment. They are pretty punctual here. I got a 15 min pedicure which really was that quick. When I arrived, the lady at the front took my coat. I was offered cookies and coffee (which was nice). The cookie was so crispy and I liked how the coffee was in a mug. Then I sat down and had quick and friendly service. They even gave me actual flip flops since I forgot to bring mine from home. It was definitely more of a spa experience than the pedicures I normally get. I will definitely come back.

What a very relaxing experience. They really do a great job with deep tissue massages. I love the…read morehot stone and oil. The staff is very good, however English is limited. The vibe is really nice.

Have gone to Green Life many times. I like it for its convenience and for typically not needing to…read moremake an appointment. The therapists all do a decent job. My issues with the place are two-fold. First is the therapists will occasionally yell to one another which ruins the mood. The second is that they don't manage the time allotment and never have time remaining for my chest and front of legs. I try to ask them to save time, but most don't speak English. Very frustrating.

Loved finding this new place! It was clean with comfy tables and the music was soothing. I came…read morewith my mom so we got a pod with two beds. I asked for a strong massage and it was exactly what I wanted. No issues at all with communication and the staff was very sweet and friendly. I'll be visiting again! They take cash and card.

Just moved into the area and got a two hour massage. They rip you off for your time so please look…read moreat the start and finish time. Will not be back and will not be recommending anyone to come here. Untrustworthy.

I have curly hair. Requested a jawline angled bob and brought a picture. My hair is ruined, looks…read morehorrible! She cut it super short on one side so I had to have the other side cut short to try to match. Now my hair is to the middle of my ear. Nothing else could be done. My summer is ruined. I'm also interviewing for jobs. Thanks a F'ing lot. If I could give zero stars, I would.

Best. Facial. EVER! Olga was AMAZING! my skin l great and feels great! And the shoulder massage…read morewas soooo good! Two enthusiastic thumbs up!!

Excellent salon and spa. Local business where the entire staff cares about their clients. Great…read moreservice and reasonable prices.

I can't say enough good things about Peter's, and I can't recommend Jessica and Anita highly…read moreenough; I'd be willing to take a chance with any of their other staff due to the extremely positive interactions I've experienced time and time again. Definitely check out their website--they offer a HUGE range of services at reasonable prices for the quality of service received. I pay $35 to continuously get the best cuts of my life. To me, that's a great value. (I was paying $50-60 per visit for cuts I wasn't satisfied with after my stylist's departure. That was steep enough for cuts I liked, but totally out of the question for sub-par work.) Their online booking system makes it easy to find an appointment when I need one, and booking at last minute has never been a problem for me. Jessica has been doing my brows for 5 or 6 years now and I will NEVER let anyone else touch my brows (for as long as I can avoid it). She has also done brazilians for me and a few friends. We have had great experiences with her performing this service--she is thorough and makes you feel very comfortable. Although I have found a brazilian service I like for much less elsewhere, I will always return to see Jessica to get my brows done. For years I was getting my haircut by Nancy at Blaze in downtown West Chester, but when she left I decided to give Peter's a shot since I'm in there frequently to get my brows done anyway. BEST thing that has ever happened to my hair!! I see Anita--she's very experienced and just knows exactly how to handle hair. She's fun to talk to about travels and adventures and is always greets me with a big smile. Speaking of smiles, for as long as I've been visiting Peter's, the staff there has always been incredibly friendly and helpful. There was a problem with my payment during the visit before last and the staff was incredibly discrete and helpful in helping me set up arrangements to pay on my next visit. What could have been a very embarrassing moment was quickly turned into a great customer service experience. Although it's hidden away behind Wawa in an unassuming looking building, Peter's has top notch facilities that always put me into a tranquil state. The spa area is beautiful and very nicely kept, and the salon is always pristine and filled with light due to some huge windows. Give them a visit; you won't be sorry!

Excellent!! I was able to make a same day appointment. I got the combo massage and foot…read morereflexology for my wife and myself. We both have substantial back issues so we never expect miracles but we both got excellent and thorough massages at a great price. It's a little off the beaten path but worth the ride. We will definitely be back.

Not too bad a massage but they are rude about tips. When you give a $10 tip take it and stop…read morewhining. Strictly a therapeutic massage.