Professional and relaxed. Patti helped relieve the pain in my leg and lower back while providing me with a much needed massage. read more

I just had my first massage in their new location after having not been for a massage in quite a while and it was fantastic. I had a massage and cupping appointment with Keith. It was very therapeutic and helped a lot my pain and muscle tension! I will definitely be back soon. read more

Laura is the best massage therapist I could fine!!! I have moved from the area but still travel to West Chester to see Laura!!!

I got a massage from Mary Catherine and she was so kind. She listened very closely to my requests and was wonderful at her job. I didn't get to see some of the other things they offer (like yoga) in action but it seems like a really cool space with very nice people running it. read more

Great, very relaxing. Staff were welcoming! I will definitely be back for sure! Money well spent!

I've been going to Optimal Massage for a years now and I switch between 3 different therapists based on availability. Erinn, Mary Catherine and Chasity are all amazing! If you're looking for a serene, relaxing and effective massage experience, don't hesitate to contact Optimal and one of the professional massage therapists I highly recommend. read more

I've been going to Optimal for years and getting one 90 minute message once a month. last time I went my misuse was sick I got so sick that I was sick for the entire month of February so I asked if they would make sure that they cleaned and sanitize the room before my message and to make sure that she wasn't sick. Not an unreasonable request. They called me the day before my appointment to tell me if I was sick I shouldn't come and that my misuse was kinda stuff up. I told them that they should tell her not to come in instead of me because I wasn't sick anymore. I understand that people have to work but not at the expense of others health. What a disappointment for a business to treat a long time customer like that. Really bad business. Especially when I supported them through covid. I will not be recommending them again. read more

on October 30 I had a massage with Laura, when finished, I noticed that I had two sore to the touch spots on either side of my lower spine, that has turned into sciatica pain which I have never had before. I have had months of physical therapy, and am finally getting some relief. Lauras massage was the only thing I did differently from my regular routine. it has been a a very painful experience read more

Just visited for the first time, and Keith was my massage therapist. He was wonderful, he listened to my needs and focused his treatment to the areas we discussed. My neck pain is greatly relieved, he did an excellent job. The facility is inviting, clean, and cozy. Highly recommend! read more

I've been going to Optimal Massage for several years now. I'm a banker during the day and an equestrian in my spare time. I get locked from sitting all day and then I have sore everything sometimes after having an unplanned dismount from my horse. Andrew Emsley is my massage therapist. I don't even really need to tell him much because as soon as he lays hands on me he knows. "Hey, uhh I'm thinking you had an accident?" Ding ding! And then he gets to work. I've had all kinds of massages over many years and I can say unequivocally Andrew is the most talented therapist who has ever worked on me. If you want a lovely, relaxing Swedish type massage you can ask for a soothing session and you'll have a fantastic massage. But Andrew's talent shines with deep tissue therapy work and working with folks who have specific needs due to medical issues. Look up his bio on the Optimal website. Or just book an appointment! read more

This was my first time here and I was in dire need of a massage today and was SO happy when I saw they had an opening. I saw Richard and it was only his third day so I was a little nervous at first since there wasn't much information about him and his technique but I called and actually got to speak with him and told him what I was looking for and it was so relaxing and all the tension I felt in my neck and shoulders is gone. The space itself is great and has more of a holistic vibe and I've typically gone to more spa-type places but I'm thinking I'm a convert now. Will definitely be back and kudos to Richard! read more

The massage therapist asked a few questions and quickly got to work working out those kinks. I had not had a massage in a very long time and it was apparent I needed some serious help. She used exactly the right amount of pressure and worked on exactly the right parts. The 90 minutes rushed by, so I quickly booked another massage for the following week. Would definitely highly recommend! read more

Very professional, nicely appointed environment and received a very relaxing, intuitive and therapeutic massage from Richard. It was my first visit and I made an appointment before I left for my next session, I have been getting consistent massages for years, this was my first visit and I am impressed. Highly recommend. read more

Let me start by saying I love this place. The vibe when you walk in is so welcome and well, relaxing. My massage therapist is Laura Payed. She's the ultimate in massage body work. Her demeanor is one of a mature, introspective healer, who get's into your body and hones in on spots where you have 'issues'. She's extremely intuitive. I receive Thai massage and regular massage which feels like a mix of different body work techniques she studied and developed. She has extremely strong skilled hands. But she listens and works at pressure level you express works for your body.... Laura read more

Keith was a fantastic therapist. I couldn't have been happier with my massage. He was extremely knowledgeable about what was causing my chronic back pain and explained in-dept how to fix it. I wouldn't go any where else. read more

As their sign and motto states "massage is an act of self-care, rather than self-indulgence"! Such a true statement that for the longest time I never understood until I was introduced to Optimal Massage. From the moment you walk in the studio, there is a feeling of well-being, calm and relaxation with a beautifully decorated waiting area with self service water and tea station. Your therapist will discuss any areas of concern and discuss what massage best fits your needs which is extremely helpful. Each room has a extremely comfortable table, soft clean sheets with the ability to provide heat if requested or deemed beneficial. Couples massage are available upon request, have sent my parents numerous times with always rave reviews to follow. I would highly recommend Optimal Massage to anyone looking to improve their well-being! read more

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The perfect gift for that person who "needs nothing" - maybe even yourself! Optimal massage does not offer you wine and a fluffy white robe. And they make no bones about it. They are there to find & fix those knots and strained muscles that make you weary, cause you pain and maybe even grouchiness :) Let them know where you're tight and you'll come out of a session unkinked and walking with a lighter step. They know their stuff. Once you start, you'll want to keep it up! read more

I had the best massage I have ever had!!! I had a prenatal massage from Eileen B. and she really worked on the areas that were bothering me. I walked in there in a lot pain and walked out with no pain! Very pleased with my experience and will definitely be back again very soon!! read more

After having trouble finding a massage therapist that I was happy with, my boyfriend recommended Optimal. I couldn't be happier! My masseuse, Jennifer, was great. She was really attentive to where I was having issues and I felt relaxed the whole time. I'd definitely recommend her! The establishment was clean, inviting and relaxing. Three things that I definitely look for! If you're in need of an hour or more of relaxation, this is it! read more

Just had a massage with Jenny Conway! It was THE best massage I ever had!!! She is amazing. Highly recommend Optimal and Jenny!!! Can't wait for my next massage! read more

Another awesome visit to very best massage therapist location in Chester County. If you are thinking about a massage for the first time or are a massage veteran, think about evaluating Optimal Massage. I can promise you three things. Their COVID safety protocol is unmatched. The quality of their therapy is the best we have ever experienced. And lastly but most importantly, they are staffed with the most amazing, friendly, caring and courteous people you will ever meet. Jenny, Erinn, Jeanenne, Lora, Paget, Kim and Jen are just a few of the amazing people you will meet at Optimal Massage. Kathy and I will be back for many, many more visits. read more

I've done monthly massages for many years now because of an old injury/pain so I have had a ton of massage experiences to compare to. I just moved to the area and I am so excited that the first place and therapist I used was amazing! Erin does exceptional work! And this place is super cute, tucked away in an alley behind some good food spots, if you are ever trying to make a day out of it! read more

Eileen is just magnificent. I like strong deep tissue massage- she was perfect and was very knowledgeable about my pain/challenges. Truly one of the best massages in many years! will be back soon!! read more

Great way to start the New Decade! Start with being kind to your body. I received a gift card to Optimal Massage as a birthday present in the summer. I am now a regular customer. It's a great therapy - mind, body and spirit! The services are excellent! read more

I got a Groupon for a massage at Optimal and redeemed it in October. I had just given birth at the end of August and was in need of some serious unsnarling and relaxation. I chose a hot stone massage and had Mike Romero as my therapist. This was probably the best massage I've ever had. Mike was so attentive to what I needed that he added in some deep tissue work on top of the hot stone because my back was so tense. As much as I love getting my muscles really worked on, I seem to always tense up when a therapist really digs in deep to loosen me up. However, something in Mike's deep tissue method made it a 100% tense-free experience. He was able to unsnarl my muscles without me flinching or tensing. I have never had that happen and I LOVED it. Mike and the other staff I interacted with were all very professional and friendly. The atmosphere was very relaxing and warm. Some spas can be a little pretentious but Optimal feels very homey. I can't wait to go back! read more

Optimal Massage is the best place in this area to go for a massage. All of the therapists are extremely knowledgeable and caring. Jeannine R. is simply amazing and an angel. She has the most caring touch around and makes the perfect blend of therapeutic and relaxation come together. Thank you Jeannine for all you do!! Simply the best!! read more

Went here upon an excellent referral and had a horrible experience. They do not listen to your requests. I went in specifically looking for a full body relaxation massage and instead was subjected to a one hour full on assault of my upper body, leaving me with intense pain and visible bruises. Don't go here. Ridiculously expensive and not worth it. read more

After suffering a chemical inhalation that damaged my esophagus, I was a hot mess. I was taking meds and doing all the prescribed western medicine stuff, but my body was just wrecked from being in daily pain. As a special treat, I decided to have a massage for my birthday. If you are looking for a run of the mill, one size fits all massage, do not bother with Optimal. These people are massage THERAPISTS. They are highly trained, and tailor their approach to your specific needs. They help you to heal, relax and feel amazing. I worked with Lenny. I cannot say enough about how off the charts amazing my massage was. He is a caring massage therapy genius. The space itself is lovely, spotless and cozy. Everyone is super friendly and really seem to care. You can relax before or after with a tea etc on a comfy couch by the fire, Also cool is that you can choose your own music in your room, rather than the standard piped in harp stuff which is the norm at other places. I will be back ASAP. Please note...If you are in pain and think you cannot afford Optimal, give them a call. These people are compassionate healers. I believe that if they can reasonably help you, they will. read more

I started receiving regular massages with Lenny Fassih several weeks ago and am very happy I did. As a fitness professional, I know how important it is to take care of your body and Lenny understands and shares this same perspective. Lenny knows anatomy and understands functional movement. After 2 massages, I was able to move better, and work my core deeper during my workouts because my other muscles were no longer gripping or taking over. If you have the time, schedule a 2 hour massage - it is worth the investment in your body! Highly recommended. read more

Excellent massage with Lenny. Addressed major problem areas. I felt very comfortable, Lenny put me at ease right away. Definitely I will be back. Very convenient location. Nice space, calm. read more

I started seeing Michael Wolff for corrective therapy about 6 months ago every 3-4 weeks for lower back pain and just to give my body a break from my wear and tear workouts. His massages have literally changed my life. My back pain has decreased tremendously and I can now do daily tasks without being in pain. I can't say enough great things about him and his technique. He truly understands the makeup and mechanics of the human body and can easily identify where I need the most attention. Only after two 90-minute massages, I increased my massage time to the 2-hour corrective therapy. I swear, once you go to 2 hours, you'll never go back! Optimal Massage has a friendly atmosphere, a great staff and is extremely clean. Michael, Kim and team are welcoming and just down to earth great people. If you're looking for a massage place, your search should end here. read more

I've been to a few massage studios in the area, but I never knew what I was missing until I received a chair massage at work from Jeanenne last year. I enjoyed that 15 minute session so much that I signed up for a 1.5 hour session at the studio. I've been back a handful of times since, and always leave feeling the place like a pile of goo (aka AMAZING). Jeanenne is my go-to therapist, and I feel like she really "listens" to what my body needs and works accordingly. As long as I live in the area, I won't be going to another place to get massages. read more

I've been coming to Optimal since I had an auto injury in 2005. I Sustained hip and back injuries during the accident and Optimal has done their best to get back to normal! I can't say enough good things about them there! The staff is very welcoming and accommodating and they always listen to you about what's bothering you. My stress levels are reduced and I always come out feeling energized! Give them a shot! I recently booked a series of 6 massages and I received a huge discount off each one! Definitely worth it read more

I had my second appointment with Paiget on Tuesday and she is amazing. I have struggled with plantar fasciitis for months and it has been my two appointments with her over the past few months that have cleared it up about 95% and I tried everything else prior. If you need your **** worked out she is your woman. I'm sure she would be great if you are just looking for a feel-good relaxing hour, but I don't go to OM for that. I go to fix things and they are true professionals, so knowledgeable about the body, and experts in what they do. I have also seen Kim Wolff and Jeanenne Browning and they are equally amazing. I'm thankful to have a few of the therapists to choose from when trying to fit it into my busy schedule. So much love for OM. I don't go as often as I would like, but they have definitely been a crucial part of my whole-self care over the years. read more

Lenny is great, facility is nice, and you can finish your massage with Oysters and Beer next door at Doc's. What's not to love about that?

Lia and Patty were wonderful! We had a couples massage that was an hour long, and we were even running late and they were still able to accommodate us. Very friendly staff, and a very relaxing massage! read more

I am so happy that I found this place. My first massage with Jeannine Ryder was an amazing experience. I have also had work done by Jeannine Brown. Today while I was at the exton mall they had a table set up and I has a short massage from Lenny Fassih. He was great and explained everything he was doing. This place is a true gem in West Chester. You leave not only feeling relaxed but also feeling like your body has had the adjustment it needed. You will leave happy no matter who you see for a massage. I can't wait for my massage this week! :) read more

This place is my saving grace! Kim keeps my body working and the pain at a minimal. Love the warmth and friendly staff. Totally recommend Optimal. read more

I used to use groupon every once in awhile at various places to snag a massage when I could due to my stressful lifestyle but ever since I tried Optimal Massage about a year ago I've been hooked and won't go anywhere else! The atmosphere is great, everyone is very friendly and Chrissy is fantastic! read more

I have been going to Jeannine Ryder at Optimal Massage for over 3 years. Attention to detail and what she feels through the massage to correct any body issues, amazes me every time! I come away feeling better and most relaxed. So happy to have found this wonderful place where each and every individual in there makes me feel welcome and special. read more